ANGER ANGER is one letter short of DANGER ANGER is harmful, ANGER is killer drug

ANGER is ruinous, destroys friendship,family, personality & health

It gives negative thinking,loses control, reasoning power, logic

Problems settled can never be really settledRemnant of hard feeling, guilt still there

Never allow yourself to be angry,It could be fatal

Count on 1 to 10 before you become angry.

ANGER…

Anyone can become angry –

that is easy,but to be angry

with the right person,to the right degree,

at the right time,for the right purpose

and in the right way – that is not easy.

KING

MAHATMA

Defusing Anger• The objective is to resolve the problem, while maintaining the relationship. Strategies: # Listen first-(even if you feel you are right &

he/she is wrong).Nod to affirm listening. # Maintain a neutral,relaxed face –Experts say

55% of the meaning in any message comes from visual indicators.75% of these come from the face.

Defusing Anger(cont’d)# Maintain a Level Voice – The meaning of a

message can be found in vocal qualities. # Change what the person is focused on –

change their emotional state by refocusing their attention e.g.by saying…

a) His/her name b) “Hang on a second”# Right side of brain active in angry person, so

give him/her left side inputs(logic, numbers etc.)

Keep your tongue under control and watch your body language. FISH

Forget about counting to 10. Count to 1,000 before doing or saying anything that could make matters worse

Let your virtues speak for themselves

If someone criticizes you, see if there is any TRUTH to what

he is saying; if so, make changes. If there is no truth to the criticism, ignore it and live so that no one will

believe the negative remarkBefore you say anything to anyone, ask yourself 3 things:

1. Is it true? 2. Is it kind?

3. Is it necessary?

The MostThe Most

poisonous three-poisonous three-letter word.....letter word.....

"EGO""EGO" Kill it.Kill it.

The most selfish one letter The most selfish one letter word...........word...........

"I""I"

Avoid it.Avoid it.

The most satisfying two-letter The most satisfying two-letter word.......word.......

"WE""WE"

Use it.Use it.

The most used four-letter The most used four-letter word...........word...........

"LOVE""LOVE"

Value it.Value it.

The most pleasing five-letter The most pleasing five-letter word.......word.......

"SMILE""SMILE"

Keep it.Keep it.

The hardest working seven-The hardest working seven-letter word..letter word..

"SUCCESS""SUCCESS"

Achieve it.Achieve it.

The most enviable eight-letter word....

"JEALOUSY""JEALOUSY"

Distance it.Distance it.

The most powerful nine-The most powerful nine-letter word....letter word....

"KNOWLEDGE""KNOWLEDGE"

Acquire it.Acquire it.

The most essential ten-letter The most essential ten-letter word....word....

"CONFIDENCE""CONFIDENCE"

Trust it.Trust it.

A relationship is like a musical instrument.If one knows the right

chords to touch,one can get beautiful music out of it.

Thank you!