annex e job profile and matrix competencies · job profile and matrix of competences/skills –...

eTool CNC Project

Project

Job Profile and Matrix of Competences/Skills

JOB PROFILE

MAINTENANCE

eTool CNC Project Transfer of Innovation Project

Project Number 2009-1-PT1-LEO05- 03291

Job Profile and Matrix of Competences/Skills – Maintenance Technician of CNC Equipments

ANNEX E

JOB PROFILE AND COMPETENCIES MATRIX

MAINTENANCE TECHNICIAN OF CNC EQUIPMENTS

Last Revision

This project has been funded with support from the European Commission.

This publication [communication] reflects the views only of the author, and the

Commission cannot be held responsible for any use which may be made of the

information contained therein.

Maintenance Technician of CNC Equipments Page E1

AND COMPETENCIES MATRIX

OF CNC EQUIPMENTS

Last Revision – 11 December 2011

Language: English

support from the European Commission.

This publication [communication] reflects the views only of the author, and the

Commission cannot be held responsible for any use which may be made of the

eTool CNC Project

Project


Professional Certification:

EQF Level: 5

1 – General Description

The Function-type of Maintenance Technician in Equipments of Numeric Control operated by

computer assures the activities reported with the diagnosis, control and repa

evaluating the possible needs of intervention in agreement with

2 - Activities / Competenc es areas

2.1- Diagnosis

To collect and to select important information that allows

equipment.

ACTIVITIES

1.1 - Search for information

1.2 - Investigate the essential causes of the failure 1.3 - Reading and interpretation of the technical drawing concerning the mechanical, electrical, pneumatics, hydraulics parts1.4 - Equipments technologies characterization 1.5 - Electrical damages diagnosisinto consideration the sensors and measurement chain parts

1.6 - Electronics damages diagnos

1.7 - Mechanical pneumatics, and hydraulics damages diagnosis

1.8 - Software and controller damages diagnosis

1.9 - Mixed damages (mechanical /electrical/electronic components) diagnose

1.10 – To classify the failures

1.11 - Take into consideration the total production system

1.12 – To collect equipment safety norms




Professional Certification: Maintenance Technician of CNC Equipments

type of Maintenance Technician in Equipments of Numeric Control operated by

computer assures the activities reported with the diagnosis, control and repair of CNC equipments,

evaluating the possible needs of intervention in agreement with technique.

es areas

To collect and to select important information that allows evaluating

ACCOMPLISHMENT CRITERIA

- Finding out information

Investigate the essential causes of the - Finding out the main causes of the failure

Reading and interpretation of the concerning the mechanical,

electrical, pneumatics, hydraulics parts

- Identifying symbols of technical drawing, including normalization of schematic drawing

- Identifying which technologies are used in the production

Electrical damages diagnosis, taking into consideration the sensors and - Using knowledge on electricity, to be able to identify

possible failures

Electronics damages diagnosis - Using electronics knowledge, possible failures

Mechanical pneumatics, and hydraulics - Using mechanical knowledge (mechanical parts, hydraulic and pneumatic components), to be able to identify possible failures

controller damages - Using knowledge on CNC programming, setup of communication packages and remote control, to be able to identify possible failures

Mixed damages (mechanical / components) diagnose

- Using knowledge on electromechanical / mechatronics, to be able to identify possible failures

- Finding out the priority order of the possible failures

Take into consideration the total - To know the whole way of production (production system), to avoid the causeless shutdowns

ollect equipment safety norms - To know the safety and hygiene norms and apply them in the accomplishment of the intervention


Maintenance Technician of CNC Equipments

type of Maintenance Technician in Equipments of Numeric Control operated by

ir of CNC equipments,

evaluating the condition of the


Finding out the main causes of the failure

Identifying symbols of technical drawing, including normalization of schematic drawing

Identifying which technologies are used in the

Using knowledge on electricity, to be able to identify

to be able to identify

Using mechanical knowledge (mechanical parts, hydraulic and pneumatic components), to be able to

Using knowledge on CNC programming, setup of communication packages and remote control, to be able to identify possible failures

Using knowledge on electromechanical / mechatronics, to be able to identify possible failures

Finding out the priority order of the possible failures

know the whole way of production (production system), to avoid the causeless shutdowns

now the safety and hygiene norms and apply them in the accomplishment of the intervention

eTool CNC Project

Project


2.2- To Control / To Monitoring

To verify and to acquire information that allows

equipment.

ACTIVITIES

2.1 - Save the initial conditions

2.2 - To open intervention record

2.3 - To read technical specifications

2.4 - Pick up, Register and Treatment of Information

2.5 - Replacement of materials, elements or subsets of the equipments

2.3- Repair

To be able to dismount and to repair or to substit

equipment.

ACTIVITIES

3.1 - To dismount

3.2 - To repair




To verify and to acquire information that allows evaluation of the correct operation of the


- Saving the initial conditions

- Opening intervention records of the equipments

To read technical specifications - To be able to apply the technical specifications to the equipments in order to a correct operation of the same ones

Pick up, Register and Treatment of

- Maintaining up-to-date and accessinformation for different equipments

- Comparing picked up information, with the specific values of the machine

- Correcting parameters, when necessary for the good operation of the equipment

- Doing historical of the frequency of the alterations / interactions

- Analyzing the records and planning future interventions

Replacement of materials, elements - To provide the existence of materials and spare parts

To be able to dismount and to repair or to substitute a component and / or subsets of


- Executing all the applicable norms of safety to dismount- Knowing the technology of the equipment to execute an

appropriate dismounting. - Giving references and to place in order the

elements/organs of the equipment. - Executing all the applicable safety norms - To manage a simple repairing action for the operative

parts of the machines including the cable logic, the automatism or numerical command (tool and program).

- To manage the repairing with the help - To have recourse to technical documents in English.- To appeal for a technical expert;

situation and the acceptance of the work done.- Reconditioning and / or substituting parts of equipment in

a methodical way, acquiring or to manufacture if possible those parts.


the correct operation of the


Opening intervention records of the equipments

To be able to apply the technical specifications to the equipments in order to a correct operation of the same

date and accessible the relevant different equipments

Comparing picked up information, with the specific

necessary for the good

Doing historical of the frequency of the alterations /

the records and planning future

rovide the existence of materials and spare parts

component and / or subsets of the


norms of safety to dismount. Knowing the technology of the equipment to execute an

Giving references and to place in order the

norms to the .repair. anage a simple repairing action for the operative

parts of the machines including the cable logic, the automatism or numerical command (tool and program).

anage the repairing with the help service provider. technical documents in English.

manage the labour work done.

Reconditioning and / or substituting parts of equipment in a methodical way, acquiring or to manufacture if possible

eTool CNC Project

Project


3.3 – To improve the tools reliability, to guarantee the conformity of the plant/installation through the interventions (update of the machine). 3.4 - To retrofit or to build a new machine

3.5 - To assembly

2.4- Start Up and Test

On simulating work conditions the technicians should be able to put in operation and to

follow-up.

ACTIVITIES

4.1 - To start up / To Check : Restart the machine and take part in the installation of a new plant taking into consideration the whole aspects (software, parameterizing, safety)

2.5- To conclude the work and delivery to the customer

To care of all the informative aspects to the customer of the intervention made on the

equipment.

ACTIVITIES

5.1 - To fill the intervention record.

5.2 - To close intervention record.




- Appeal to a technical expert; manage the labour situation and the acceptance of work done.

tools reliability, guarantee the conformity of the

- To know the new technologies and the machine, and course.

- Build an adapted answer for the need.- Validate the realization.

- Build an adapted answer for the need.- Validate the realization.

- Executing all the applicable safety norms - To set up all the parts of the equipment in a methodical way



To start up / To Check : Restart

installation of a new plant taking into

- Gathering the whole necessary devices for the starting of the repaired and assembled equipment

- Taking attention to the safety normsdevices.

- Being able to accomplish punctual fittings, knowing that all the possible sets points of the equipment necessary.

- Helping for the starting. - Supervising the performances. - Constituting a technical file. - On Testing, he/she will verify during a defined time if the

equipment works in perfect conditions

To conclude the work and delivery to the customer

of all the informative aspects to the customer of the intervention made on the


. - Giving the work for having finished, to be given to the

customer / production. - Register of all the data relative to the intervention

- Signing and closing the intervention record with the purpose of elaborating the historical of the equipment

- Contacting the customer gives him/her information.


manage the labour situation

To know the new technologies and the machine, and

Build an adapted answer for the need.

Build an adapted answer for the need.

safety norms to the assembly To set up all the parts of the equipment in a methodical way



devices for the starting of the repaired and assembled equipment.

norms of all the used

Being able to accomplish punctual fittings, knowing that le sets points of the equipment are

he/she will verify during a defined time if the equipment works in perfect conditions.

of all the informative aspects to the customer of the intervention made on the


Giving the work for having finished, to be given to the

Register of all the data relative to the intervention. Signing and closing the intervention record with the

purpose of elaborating the historical of the equipment. Contacting the customer gives him/her all the

eTool CNC Project

Project


2.6- To communicate

To be able to transmit efficiently the information

ACTIVITIES

6.1 – To communicate with the operators.

6.2 – To adapt its own speech to their collocutors 6.3 – To analyze, formulate and follow up the feedbacks

6.4 – To promote the trial of new tools

6.5 – To play a commercial role if working for aservice provider

2.7- To have a economic view of maintenance

To be able to optimize the maintenance costs

ACTIVITIES

7.1 – To integrate the production management constraints.

7.2 – To reduce maintenance costs

7.3 – To collaborate for the optimization of production tool.

2.8- To work for the safety of people

To be able to work safely and increase the security for people and machines.

ACTIVITIES

8.1 – To increase the hygiene and safety

8.2 – To integrate the follow up and increasing the quality

8.3. – To integrate the ergonomics of the work station




To be able to transmit efficiently the information


operators.

- Listening. - Training and informing the operators- Informing the operators about maintenance”. - Communicating with operators

their - To know the professional foreign language

follow up the - Continuous making of documentation.

romote the trial of new tools - Check for updates of tools and manufacturing processes

lay a commercial role if working for a - Use genuine parts.

To have a economic view of maintenance

To be able to optimize the maintenance costs.


ntegrate the production management - To optimize the production breaks- To anticipate the next maintenance actions

maintenance costs. - To optimize and manage the stocks- To realize a preventive maintenance

the optimization of the - To realize a preventive maintenance- To be a technical support for the investment choices.

To work for the safety of people and goods



ncrease the hygiene and safety - To reduce the number of accidents- To take into consideration the safety of humans and machines before, during and after repairing

ntegrate the follow up and increasing - To see the Quality and management roles.

ntegrate the ergonomics of the work - To observe the individual and collective safety and ergonomic instructions.



and informing the operators. about the “first level

Communicating with operators. To know the professional foreign language.

Continuous making of registers of the

Check for updates of tools and manufacturing

To have a economic view of maintenance


ptimize the production breaks. ticipate the next maintenance actions.

ptimize and manage the stocks. ealize a preventive maintenance. ealize a preventive maintenance. e a technical support for the investment



educe the number of accidents ake into consideration the safety of humans

and machines before, during and after repairing ee the Quality and management roles.

To observe the individual and collective safety



Skills Profile Matrix

Competences area Activities

1. DIAGNOSIS To collect and to select important information that allows to evaluate the state of the equipments

1.1 - Reading and interpretation of the technical drawing.

1.2 - Equipments technologies characterization

1.3 - Electrical damages diagnosis

1.4 - Electronics damages diagnosis

1.5 - Mechanical damages diagnosis

1.6 - Software and controller damages diagnosis

1.7 - Mixed damages (mechanical /electrical /electronic components) diagnosis

1.8 –To collect equipment safety norms

● To know how

○ To know





Process

Pro

ject

s A

naly

sis

Res

earc

hes

of

Tec

hnic

al In

form

atio

n

Ana

logi

es b

etw

een

the

phys

ical

ele

men

ts a

nd

the

sym

bolic

dra

win

g

Mec

hani

cs

Ele

ctric

Ele

ctro

nics

Pne

umat

ics

/ H

ydra

ulic

s

CN

C P

rogr

amm

ing

/ O

pera

tion

Sof

twar

e /

Com

mun

icat

ions

Reading and interpretation of the ● ● ○ ● ● ○

● ● ● ● ● ○ ●

○ ● ○

○ ● ○

is ○ ● ○

Software and controller damages ○ ○ ● ●

○ ● ● ● ● ○

ollect equipment safety norms ● ○

Page E6

General Competences

Tec

hnic

al D

raw

ing

Mat

eria

ls T

echn

olog

y

Man

ufac

turin

g T

echn

olog

y

Ele

ctric

/ E

lect

roni

cs

Circ

uits

Met

rolo

gy

Saf

ety

Dev

elop

men

t of

Per

sona

l C

ompe

tenc

es

● ● ● ● ● ●

○ ○ ○ ● ●

○ ○ ○ ● ○ ●

○ ○ ○ ●

○ ○ ● ○ ●

○ ○ ● ●

○ ○ ● ● ○ ●

● ●




2.TO CONTROL / TO MONITOR To verify and to acquire information that allow to evaluate the correct operation of the equipments

2.1 - To open intervention record

2.2 - To read technical specifications

2.3 - Pick up, Register and Treatment of Information

2.4 - Replacement of materials, elements or subsets of the equipments

● To know how

○ To know




Process

Res

earc

hes

Of

Tec

hnic

al

Info

rmat

ion

Met

rolo

gy

Mec

hani

cs

Ele

ctric

s

Ele

ctro

nics

Pne

umat

ic /

Hyd

raul

ics

Inst

rum

enta

tion

Indu

stria

l C

omm

unic

atio

ns

CN

C P

rogr

amm

ing

/ O

pera

tion

Sof

twar

e /

● ● ● ● ○ To read technical specifications ● ● ● ● ● ● ○ Pick up, Register and Treatment of

● ● ○ ● ● ○ ● ○ Replacement of materials, elements

● ○ ● ● ● ● ● ○

Page E7

General Competences

Sof

twar

e /

Com

mun

icat

ions

Indu

stria

l O

rgan

izat

ion

Mat

eria

ls

Tec

hnol

ogy

Man

ufac

ture

T

echn

olog

y

Indu

stria

l In

form

atic

s

Saf

ety

Dev

elop

men

t Of

Per

sona

l C

ompe

tenc

es

● ● ● ●

● ○ ○ ○ ○ ●

● ○ ○ ○ ● ●

● ○ ● ● ○ ●




3. REPAIR To be able to dismount and to repair or to substitute components and / or subgroups in the equipment.

3.1 - To dismount

3.2 - To repair

3.3 - To set up



4. START UP AND TEST When simulating work conditions the technicians should be able of to put in operation and to accompany an equipment respecting all the service conditions and safety

4.1 To start up / To Check

● To know how

○ To know




Process

Pro

ject

s A

naly

sis

Res

earc

hes

Of

Tec

hnic

al

Info

rmat

ion

Mec

hani

cs T

ests

Ele

ctric

al T

ests

Ele

ctro

nics

Tes

ts

Aut

omat

ism

s

CN

C P

rogr

amm

ing

/ Ope

ratio

n

Sof

twar

e /

Com

mun

icat

ions

○ ● ● ● ● ● ○ ●

○ ○ ● ● ● ● ○ ●

○ ● ● ● ● ● ○ ●

Process

Pro

ject

s A

naly

sis

Res

earc

hes

Of

Tec

hnic

al

Info

rmat

ion

Mec

hani

cs

Ele

ctric

s

Ele

ctro

nics

Pne

umat

ic /

Hyd

raul

ics

CN

C

Pro

gram

min

g /

Ope

ratio

n S

oftw

are

/ C

omm

unic

atio

ns

Mat

eria

ls

Tec

hnol

ogy

Man

ufac

ture

Activities

4.1 To start up / ● ● ● ● ● ● ● ● ● ●

Page E8

General Competences

Tec

hnic

al D

raw

ing

Mat

eria

ls

Tec

hnol

ogy

Man

ufac

turin

g T

echn

olog

y

Ele

ctric

al/E

lect

roni

cs

Circ

uits

Met

rolo

gy

Saf

ety

Dev

elop

men

t of

Per

sona

l C

ompe

tenc

es

● ○ ○ ● ○ ● ●

○ ○ ○ ● ○ ● ●

● ○ ○ ● ○ ● ●

General Competences

Man

ufac

ture

T

echn

olog

y E

lect

ric /

Ele

ctro

nics

C

ircui

ts

Met

rolo

gy

Indu

stria

l Con

trol

Indu

stria

l O

rgan

izat

ion

Saf

ety

Dev

elop

men

t Of

Per

sona

l C

ompe

tenc

es

● ● ● ● ○ ● ●




5. TO CONCLUDE THE WORK AND DELIVERY TO THE CUSTOMER To care of all the informative aspects to the customer of the intervention that the equipment was subject

5.1 - To fill the intervention record

5.2 - To close intervention record

● To know how

○ To know




Process

Pro

ject

s A

naly

sis

Mec

hani

cs

Ele

ctric

s

Ele

ctro

nics

Pne

umat

ic /

Hyd

raul

ics’

Qua

lity

Indu

stria

l O

rgan

izat

ion

Mot

her

Lang

uage

CN

C P

rogr

amm

ing

/ O

pera

tion

Sof

twar

e /

Com

mun

icat

ions

Tec

hnic

al D

raw

ing

● ○ ● ● ○ ● ● ● ○ ● ●

● ○ ● ● ○ ● ● ● ○ ● ●

Page E9

General Competences

Mat

eria

l Tec

hnol

ogy

Man

ufac

ture

T

echn

olog

y

Sto

cks

Man

agem

ent

Mai

nten

ance

M

anag

emen

t

For

eign

Lan

guag

e (E

nglis

h)

Dev

elop

men

t of

Per

sona

l C

ompe

tenc

es

● ● ○ ● ● ●

● ○ ○ ● ● ●




6. TO COMMUNICATE efficiently the information

6.1 – To communicate with operators

6.2 – To adapt its own speech to its collocutors

6.3 - To analyze, to formulate and to follow up the feedbacks

6.4 – To promote the trial of new tools

6.5 – To play a commercial role if working for a service provider

7. TO HAVE A ECONOMIC VIEW OF MAINTENANCE To be able to optimize the maintenance costs

7.1 – To integrate the production management constraints

7.2 – To reduce the maintenance costs

7.3 - To collaborate for the optimization of the production tool

● To know how

○ To know




Process

Pro

ject

s A

naly

sis

Mec

hani

cs

Ele

ctric

Ele

ctro

nics

Pne

umat

ics

/ H

ydra

ulic

s

Qua

lity

Indu

stria

l O

rgan

izat

ion

Mot

her

Lang

uage

CN

C P

rogr

amm

ing

/ O

pera

tion

Sof

twar

e /

Com

mun

icat

ions

ommunicate with operators ● ○ ● ● ○ ● ● ● ○ ●

● ○ ● ● ○ ● ● ● ○ ●

to formulate and to ● ● ● ● ● ○

romote the trial of new tools ○ ● ○ ○

lay a commercial role if working ○ ●

● ○ ● ● ○ ● ● ● ○ ●

educe the maintenance costs ● ○ ● ● ○ ● ● ● ○ ●

the optimization of ○ ○ ● ●

Page E10

General Competences

Com

mun

icat

ions

Tec

hnic

al D

raw

ing

Mat

eria

l Tec

hnol

ogy

Man

ufac

turin

g T

echn

olog

y

Sto

ck M

anag

emen

t

Mai

nten

ance

M

anag

emen

t

For

eign

Lan

guag

e (E

nglis

h)

Dev

elop

men

t of

Per

sona

l C

ompe

tenc

es

● ● ● ○ ● ● ●

● ● ○ ○ ● ● ●

○ ○ ○ ● ○ ●

● ●

○ ●

● ● ● ○ ● ● ●

● ● ○ ○ ● ● ●

○ ○ ○ ● ○ ●




8. TO WORK FOR THE SAFETY OF PEOPLE AND GOODS To be able to work safely and increase the security for people and machines

8.1 – To increase the hygiene and safety

8.2 – To integrate the follow up and increasing of quality

8.3 – To integrate the ergonomics of the work station

● To know how

○ To know




Process

Pro

ject

s A

naly

sis

Mec

hani

cs

Ele

ctric

Ele

ctro

nics

Pne

umat

ics

/ H

ydra

ulic

s

Qua

lity

Indu

stria

l O

rgan

izat

ion

Mot

her

Lang

uage

CN

C P

rogr

amm

ing

/ Ope

ratio

n

Sof

twar

e /

Com

mun

icat

ions

ncrease the hygiene and safety ● ○ ● ● ○ ● ● ● ○ ●

● ○ ● ● ○ ● ● ● ○ ●

ntegrate the ergonomics of the ● ○

Page E11

General Competences

Com

mun

icat

ions

Tec

hnic

al D

raw

Mat

eria

ls

Tec

hnol

ogy

Man

ufac

turin

g T

echn

olog

y

Sto

ck M

anag

emen

t

Mai

nten

ance

M

anag

emen

t

For

eign

Lan

guag

e (E

nglis

h)

Dev

elop

men

t of

Per

sona

l C

ompe

tenc

es

● ● ● ○ ● ● ●

● ● ○ ○ ● ● ●

● ●

annex e job profile and matrix competencies · job profile and matrix of competences/skills –...

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