ANNUAL CONFERENCEFriday 7th November 2014 – hiltoN maNchester deaNsgate

8.00am

REgistRAtiON ANd REFREshmENts

Kindly sponsored by Bodycare Clinics

10.45am

mORNiNg REFREshmENts

Kindly sponsored by Amberis

9.00am

mAss ChAiRmAN’s WELCOmE

susan Brown

9.15am

KEyNOtE spEAKER - thE FUtURE OF COsts

professor John peysner Professor of Civil Justice, Lincoln Law School

12.00 noon

impROviNg EFFiCiENCiEs

Can it systems help improve the claims process and service to the client?

Joe pendle Managing Director, ISO

12.30Pm

REviEWiNg thE REhABiLitAtiON COdEs

Why the Code is being reviewed and what it will entail.

Carole Chantler IUA Committee Member

12.40Pm

REhAB – is it mONEy WELL spENt?

Simon Stanfield Partner, colemans-ctts LLP

martin Ward Director, Green Circle Consulting Ltd

dr Andrew Auty Director of Re: Liability (Oxford) Ltd

11.15am

dOEs CREdit hiRE hAvE A FUtURE iN RtA CLAims?

Following the long awaited CmA report our panel assess where the future lies for credit hire and if we will see more ChOs with the gtA and less litigation.

Panel

Barry sutton Credit Hire Manager, Stephensons Solicitors LLP

martin Andrews Director General, The CHO Ltd

Chris sawford Director of Technical Claims, Validus-IVC Ltd

9.45am

is thE gENUiNE CLAimANt BEiNg dRivEN AWAy?

panel discussion on the implications of government Reform.

Panel

John spencer President of APIL

derek mcCann Head of Motor and Casualty Technical Claims, Zurich Insurance

david Johnson President of FOIL

mAss ANNUAL CONFERENCEProgramme

4.20Pm

mAss ChAiRmAN’s CLOsiNg COmmENts

4.30Pm

AFtERNOON REFREshmENts

Kindly sponsored by Amberis

1.15Pm

LUNCh

Kindly sponsored by TCS

AspiRE

the mass sPoNsored charity 2013/2014

MASS has been privileged to sponsor Aspire for the last two years, the fundraising for which culminated at the MASS Charity Dinner on Thursday 6th November 2014.

MASS Members have taken up the challenge to raise funds throughout the two year sponsorship tenure of Aspire, which is a national spinal injury charity providing practical help to people who have been paralysed by spinal cord injuries. A spinal cord injury (SCI) can happen to anyone, at any time, and, on average, every eight hours someone is paralysed by an SCI. Aspire exists because there is currently no cure for SCI. Through its projects and programmes, Aspire offers practical support to the 40,000 people living with an SCI in the UK so that they can lead fulfilled and independent lives in their homes, with their families, in work places and in leisure time.

The support given by MASS to this very worthwhile cause has been hugely valued and appreciated by all concerned and we extend our good wishes to Aspire as they continue with their excellent support of people with spinal cord injuries.

www.aspire.org.uk

3.00Pm

WhipLAsh REFORms ANd mEdiCAL ExpERt ACCREditAtiON?

Will the government Reforms improve the process and reduce fraud?

Panel

david teanby Orthopaedic Consultant

mark stirrup Managing Director, Capita Medical Reporting

Craig Budsworth Immediate past MASS Chairman, Branch Manager, True Solicitors

James dalton Assistant Director and Head of Motor and Liability General Insurance, ABI

2.15Pm

FightiNg FRAUd?

how and Why we should work together.

Panel

Ben Fletcher Director, Insurance Fraud Bureau

donna scully Partner, Carpenters

Richard davies Group Fraud Risk Manager, AXA UK

FRidAy 7th NOvEmBER 2014

hiltoN maNchester deaNsgate

agm registratioN desk sPoNsored by

delegate Packs sPoNsored by

luNch sPoNsored by

agm reFreshmeNts sPoNsored by

laNyards sPoNsored by

registratioN desk aNd Welcome reFreshmeNts sPoNsored by

morNiNg aNd aFterNooN reFreshmeNts sPoNsored by

Pre diNNer driNks sPoNsored by

diNNer meNussPoNsored by

charity diNNer headliNe sPoNsors

thANKs tO OUR spONsORs