annual performance monitoring of seven regional water companies
DESCRIPTION
ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES. Presented by: vera muhaxhiri. CONTENT. Introduction Absolute performance of water sector Relative performance of water sector Relative individual performance Relative comparative performance Conclusion Steps forward. - PowerPoint PPT PresentationTRANSCRIPT
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(%
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0%
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Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
ANNUAL PERFORMANCE MONITORING
OF SEVEN REGIONAL WATER COMPANIES
Presented by: vera muhaxhiri
![Page 2: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/2.jpg)
WM-OFMP
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tura
ve
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a n
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apo
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kon
sum
ato
ret
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(%
)
0%
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%5
0%
75
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%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
CONTENT Introduction Absolute performance of water
sector Relative performance of water
sector Relative individual performance Relative comparative performance Conclusion Steps forward
![Page 3: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/3.jpg)
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(%
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Bif
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cion
i,(F
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aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Water is essential, indeed: without it, there will be no existence…and as such it shall be used carefully.
The best for this is that water should be treated almost as all other businesses.
Water treatment and distribution are businesses which are faced with high costs.
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Bif
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i,(F
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Pris
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(Pris
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gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
INTRODUCTION- Performance of water companies were evaluated by
taking into consideration key performance indicators- ! Performance indicators for 2007 were estimated by
reliable data- Absolute performance ensures achieved level- Relative individual performance justifies development
trends within the company- Relative comparative performance provides activity
results from the best to the worst, as well - It determines position of each company in relation
with sector average- (Non) development trends necessarily requires
explanations- Relevant stakeholders has contributed in trends
development
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Bif
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izre
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Mes
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sekt
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Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Absolute performance
how sector stands in 2007?
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(Pr
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Mes
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Hid
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ini,
(Pe
je)
Uje
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lesi
Re
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nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
KEY FACTS OF PERFORMANCE IN 2007 (I)
According to the evaluations, coverage with water services is 72%, and with wastewater services is 50%.
58% of water produced is not billed. 78,348,252m3 water were subject to losses and abuse in average from overall 217l water produced, only 91l
are billed €7,834,825 are expenses on behalf of non revenue
water the water sector would benefit an amount of €595,230
if NRW would have been decreased for only 8% = with grants provided by government!
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(Pr
izre
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Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
KEY FACTS OF PERFORMANCE IN 2007 (II)
Billing percentage has remained the same to 92%
Metered consumption has dropped to 81% due to reduction in proportion of customers with meters to 2%.
Operating costs per m3 of water produced has increased to €0.10
Average tariff is €0.35, where the difference of €0.25 is supposed to cover inevitable amount of water losses; necessary capital costs, risk of non-collection; and minimal reserve fund
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je)
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(Mitr
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Hid
rom
orav
a,(G
jilan
)
Rad
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i,(G
jako
ve)
20
06
20
07
KEY FACTS OF PERFORMANCE IN 2007 (III)
As operating costs per 1 billing point are €5.14,incomes are €7.94
Revenue collection is increased to 61% Operating cost has been covered by cash
(WCR=1.03) Debtors requirements has reached to
€63,888,776; and obligations toward creditors are €11,301,052
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Hid
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Rad
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20
06
20
07
KEY FACTS OF PERFORMANCE IN 2007 (IV)
Staff performed more efficiently although indicator of 7.35 is still high.
Water quality is 2% In average, water supply is …..(?) Average customer complaints are….(?) In general, companies has been very
responsible toward reporting to WWRO
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20
06
20
07
Relative performance
were sector development trends progressive or regressive
in 2007 compared to 2006 ?
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Hid
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a,(G
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Rad
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i,(G
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20
06
20
07
PERFORMANCE DEVELOPMENTS 2007 / 2006 (I)
Indicator 2006 2007 prog/reg
Non-revenue water %
59% 58% ♫
Billing percentage 92% 92% -Proportion of customers with meters
77% 75%
Metered consumption %
83% 81%
Collection rate % 57% 61% ♫
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Hid
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a,(G
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Rad
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20
06
20
07
PERFORMANCE DEVELOPMENTS 2007 / 2006 (II)
Indicator 2006 2007 prog/regWorking coverage rate 1.03 1.03 -
Working rate 1.72 1.63 Staff efficiency (‘000 customers)
7.57 7.35 ♫
Average tariffs per m3 0.34 0.35 ♫
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Hid
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a,(G
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Rad
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20
06
20
07
PERFORMANCE DEVELOPMENTS 2007 / 2006 (III)
Indicator 2006 2007 prog/regComplaints per '000 customers
0.62 / -
Failure of water quality tests %
3% 2% ♫
Average water disconnections per customer/d
2h / -
Reporting delays 12 d 7 d ♫
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a,(G
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i,(G
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20
06
20
07
Relative individual performance
what are development trends within a company in
2007 compared to 2006?
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a,(G
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Rad
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i,(G
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20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Prishtina, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
54% 51% ♫
Billing percentage 94% 89% Prop. of customers with water meters
82% 69%
Collection rate % 59% 62% ♫Working coverage rate
1.07 1.08 ♫
Staff efficiency 6.77 6.36 ♫
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Hid
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a,(G
jilan
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Rad
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i,(G
jako
ve)
20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Hidroregjioni Jugor, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
46% 39% ♫
Billing percentage 92% 91% Prop. of customers with water meters
83% 86% ♫
Collection rate % 58% 65% ♫
Working coverage rate
0.91 1.01 ♫
Staff efficiency 5.99 5.93 ♫
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ini,
(Pe
je)
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lesi
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nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
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20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Hidrodrini, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
75% 77%
Billing percentage 92% 92% -Prop. of customers with water meters
84% 87% ♫
Collection rate % 49% 53% ♫
Working coverage rate
0.98 0.98 -
Staff efficiency 6.76 6.48 ♫
![Page 18: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/18.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Ujesjellesi Regjional, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
47% 48%
Billing percentage 92% 92% ♫
Prop. i kons. me ujemates
41% 45% ♫
Collection rate % 45% 50% ♫
Working coverage rate
1.13 0.95
Staff efficiency 11.48
11.03
♫
![Page 19: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/19.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Radoniqi, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
67% 62% ♫
Billing percentage 100% 100%
-
Prop. of customers with water meters
92% 94% ♫
Collection rate % 66% 70% ♫
Working coverage rate
1.03 1.10 ♫
Staff efficiency 8.78 8.66 ♫
![Page 20: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/20.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Bifurkacioni, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
61% 54% ♫
Billing percentage 75% 84% ♫
Prop. of customers with water meters
49% 58% ♫
Collection rate % 50% 57% ♫
Working coverage rate
0.98 1.05 ♫
Staff efficiency 7.42 8.19
![Page 21: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/21.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
PERFORMANCE DEVELOPMENTS 2007/2006
RWC Hidromorava, SH.A.
Indicator 2006 2007 prog/reg
Non-revenue water %
57% 46% ♫
Billing percentage 91% 97% ♫
Prop. of customers with water meters
78% 80% ♫
Collection rate % 65% 71% ♫
Working coverage rate
0.91 0.91 -
Staff efficiency 8.89 9.10
![Page 22: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/22.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Relative comparative performance
who is the best performing company?!
![Page 23: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/23.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Non-revenue water %
![Page 24: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/24.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Billing percentage
Numri i faturave te leshuara ne raport me konsumatoret e regjistruar (%)
0% 25% 50% 75% 100%
Bifurkacioni,(Ferizaj)
Prishtina,(Prishtine)
HidroregjioniJugor, (Prizren)
Mesatarja esektorit
UjesjellesiRegjional,(Mitrovice)
Hidrodrini, (Peje)
Hidromorava,(Gjilan)
Radoniqi,(Gjakove)
2006 2007
![Page 25: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/25.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Metered consumption %
Konsumimi i matur ne raport me konsumimin total (%)
0% 25% 50% 75% 100%
Bifurkacioni,(Ferizaj)
UjesjellesiRegjional,(Mitrovice)
Prishtina,(Prishtine)
Mesatarja esektorit
Hidromorava,(Gjilan)
Hidrodrini,(Peje)
HidroregjioniJugor, (Prizren)
Radoniqi,(Gjakove)
2006 2007
![Page 26: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/26.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Staff efficiency %
![Page 27: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/27.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Customer complaints
![Page 28: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/28.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Working rate
![Page 29: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/29.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Working coverage rate
![Page 30: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/30.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Operating cost per m3 of water produced
![Page 31: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/31.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Collection rate %
![Page 32: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/32.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Water quality
Perqindja e testeve te deshtuara te ujit
0% 5% 10%
HidroregjioniJugor, (Prizren)
Bifurkacioni,(Ferizaj)
Hidrodrini,(Peje)
Hidromorava,(Gjilan)
Mesatarja esektorit
Prishtina,(Prishtine)
UjesjellesiRegjional,(Mitrovice)
Radoniqi,(Gjakove)
2006 2007
![Page 33: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/33.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Water supply
![Page 34: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/34.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Water service coverage
![Page 35: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/35.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
Wastewater service coverage
![Page 36: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/36.jpg)
WM-OFMP
Nu
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(%
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0%
25
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0%
75
%1
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Bif
urka
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Pris
htin
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Hid
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Mes
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Hid
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ini,
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je)
Uje
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Re
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nal,
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ovic
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Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
CONCLUSION- In 2007 compared to 2006, water sector has
performed much better in relation to key performance indicators
- All companies has shown progress in 2007 compared to 2006 in relative individual performance
this may be a result of- Serious engagement of companies’ management
staff- Establishment of Boards of Directors- Contribution given by Donors and Consultants- WWRO role
![Page 37: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/37.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
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apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
STEPS FORWARD
- Preparation of Performance Report for 2007
- Publication of the Performance Report
- Regional benchmarking of water companies
![Page 38: ANNUAL PERFORMANCE MONITORING OF SEVEN REGIONAL WATER COMPANIES](https://reader035.vdocument.in/reader035/viewer/2022070411/56814740550346895db47d53/html5/thumbnails/38.jpg)
WM-OFMP
Nu
mri
i fa
tura
ve
te
lesh
uar
a n
e r
apo
rt m
e
kon
sum
ato
ret
e r
eg
jistr
uar
(%
)
0%
25
%5
0%
75
%1
00
%
Bif
urka
cion
i,(F
eriz
aj)
Pris
htin
a,
(Pris
htin
e)
Hid
rore
gjio
niJu
gor,
(Pr
izre
n)
Mes
atar
ja e
sekt
orit
Hid
rodr
ini,
(Pe
je)
Uje
sjel
lesi
Re
gjio
nal,
(Mitr
ovic
e)
Hid
rom
orav
a,(G
jilan
)
Rad
oniq
i,(G
jako
ve)
20
06
20
07
THANK YOU FOR YOUR ATTENTION!