FAMILY SERVICE CENTRE

Family Service CentreEucharistic Congress Building No. III, 5, Convent Street, Mumbai – 400 001.Tel.: +91-22-22021432 / 22828862Email: director@fscmumbai.org/director.fscmumbai@gmail.com, Web: www.fscmumbai.org

ANNUAL REPORT2019 - 2020

Program OfficersMs. Sheetal Rebello Ms. Indira Ullas Ms. Vanita SalunkeMs. Anupriya Shah Ms. Avanti More Ms. Hema GareaMs. Minal Rodrigues Ms. Asmita Bhaskar

Para Professionals Health Workers Balwadi / Study class / TailoringMs. Triza Fernandes Ms. Meera Jadhav Ms. Flevina GonsalvesMs. Pradnya Chawle Ms. Vandana Bhosale Ms. Pramila DarjaMs. Prema Gabru Ms. Ahmadi Shaikh Ms. Shakuntala Mourya Ms. Kausar Shaikh Ms. Shraddha Kasar

Ms. Padma Gaikwad

1 His Eminence Cardinal Oswald Gracias President 2 Sr. Philomina Sequeira Vice President3 Dr. Geeta Balakrishanan Chairperson4 Mr. Percy Ghaswala Hon. Secretary 5 Dr. Frederick Jacob de Souza Hon. Treasurer 6 Fr. Anthony Charanghat Member 7 Ms. Anisha Johri Member8 Fr. Emmanuel K.T. Member

9 Dr. Hazel D’lima Member10 Ms. Jennifer M. Talwalkar Member11 Ms. Kalindi Muzumdar Member12 Dr. Lidwin Dias Member13 Dr. Nilima Mehta Member14 Dr. Rahul Verma Member15 Ms. Nirmala Fernandes Director

Administrative StaffOffice Assistant

Mr. Ravishankar Varne Accounts Assistant

Ms. Sujata Manerkar

DirectorMs. Nirmala Fernandes

Empowering the family, the core unit of society, by creating an

enabling and supportive environment, providing

counseling and developing positive human values.

VISIONTo be leaders in sustainable and replicable best practice model of alternate care in India, with interface between various stake holders.

STAFF OF FSC

MISSION

THE MANAGING COMMITTEE

Contents

Chairperson’s Message ....................................................................................................... 1

Director’s Reflections .......................................................................................................... 1

Adoption ............................................................................................................................... 3

Bal Sangopan Yojana .......................................................................................................... 4

Educational Sponsorship .................................................................................................... 5

School Intervention .............................................................................................................. 8

Vocational and Skills Training Program ........................................................................... 8

Community Intervention ................................................................................................... 9

Project Uttan ......................................................................................................................... 12

Tata Mumbai Marathon ...................................................................................................... 16

Field Work Placement of Students .................................................................................... 17

Visitors to FSC ...................................................................................................................... 17

Expressions of Gratitude ..................................................................................................... 18

Sponsors and Donors .......................................................................................................... 19

Project Funds ........................................................................................................................ 18

Donations in Kind ................................................................................................................ 20

Networking ........................................................................................................................... 21

Credibility Alliance .............................................................................................................. 24

Accounts ................................................................................................................................ 26

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Director’s Reflections

Another year has gone by and thus a time to reflect on the contribution of Family Service Centre through its various outreach services.

We are immensely grateful to His Eminence Cardinal Oswald Gracias for granting us the much needed additional office space, which has been our long standing request.

Our major Non Institutional services of Adoption, Foster Care, {both Government Bal Sangopan Yojana and Adoption}, Educational Sponsorship and Community Outreach are ongoing, thanks to the invaluable support of our generous Donors, Sponsors, various Government departments, a supportive Managing Committee and of course our dedicated FSC Staff.

One more significant year has gone by, and community intervention continues as one of the major activities of FSC in Colaba and Uttan, where we work with women and children. All along, our mandate has been to empower local communities and strengthen the capacity of people.

The lives and circumstances of women in particular are shaped by a number of structural and systemic factors. One issue that has currently become a critical emergency in this global pandemic times is domestic violence. Issues of domestic violence cut across international, social and cultural boundaries and as social workers, we have a big responsibility to mobilize communities around zero tolerance for violence.

Another issue is the lack of safe spaces for women and girls. In fact, walking alone on the street after it is dark, or being alone in a railway compartment or on a station in Mumbai is still not safe, and one really does not know when it will be so. Several are not safe even in their own homes due to constant fear of violence, battering, verbal abuse and coercion. They face violence and abuse on streets, in public transport and parks, in and around workplaces as well as in schools and colleges, in public sanitation facilities, in water and food distribution sites, and in their own neighbourhoods.

Over the years, we are glad that our FSC social workers have reached out to women in our communities in several ways and have been able to create safe spaces by providing opportunities for recreation and mentoring, and also a forum for discussion.

As the outgoing Chairperson, my sincere gratitude to our community partners, donors, volunteers, staff team, Director and members of the Managing Committee for your commitment and support to our organization in the past one year. Sincere wishes to all to continue this mission of creating an enabling and supportive environment for our communities.

Adoption under the umbrella of CARA, the statutory body under the Ministry of Women and Child Development, continues to see a steady stream of applicants eagerly registering for adoption. The waiting period for placement of a child has however gradually increased and presently stands at over 2 years. We assist families through the documentation and legalisation process as well as hold counselling sessions, both pre and post adoption, to enable a smoother transition to the major life changes. Meanwhile, our infants continue to blossom under the loving care of our very dedicated team of adoptive Foster Families, featured this year on our cover page, who make no distinctions and nurture the children in their care, loving them as very much a part of their own family.

Chairperson’s Message

Dr Geeta BalakrishnanChairperson.

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Our Government Foster Care program, Bal Sangopan Yojana presently assists in the welfare of 40 children from very vulnerable families; largely single parents, handicapped, tuberculosis or HIV afflicted or those having lost both parents. We enrolled 20 of our children for additional nutrition support under a special scheme introduced by the Child Welfare Committee and supported by the Bal Asha Trust Foundation, Mumbai. It is a 6 month program, wherein the children are provided nutritious supplements and closely monitored to assess their progress. Both children and their families find this to be very beneficial.

This year we were glad to include a considerable number of children referred for assistance in our Educational Sponsorship program from Sau Ushadevi Waghe High School, Colaba, where we have our School Intervention program. Meanwhile, the overall progress of the students in the Sponsorship Program, both in Colaba and Uttan is indeed encouraging, with most staying focused, wanting to achieve a sound education for ensuring a secure future.

In addition to the ongoing Community programs of Balwadi, Balmandal and Study class for children and ANC / PNC and SHG’s for women, this year we were pleased to introduce additional activities through networking. Our gratitude goes out to the team at Smilz, Nishkam Seva Trust, for their constant efforts, through our Skills Training program, to provide opportunities to the women in the community to earn through making paper bags, envelopes, pouches and caps for cancer patients. They also, very kindly donated a sewing machine for our community room, to be used by any of the women in the program.

We collaborated with Jeevan Dhara, an organisation actively working in the field of alcohol and drug addiction, to address this problem faced by those in the community. Following a series of sessions held at our Centre for parents and elders, efforts are now being made through regular home visits both by the staff of Jeevan Dhara and Family Service Centre, to work individually with clients and their families, counselling and encouraging them to address the problem and how to best overcome it.

Our gratitude goes out to Ms. Anisha Johri, our Committee Member, who once again devoted her energies in raising funds at the Tata Mumbai Marathon. This year she encouraged two associates, Mr. Kunal Kapoor and Mr. Suresh Parmeswaran to register and assist with fund raising and together they raised close to Rs.30 lakhs !

We appreciate the contribution of students placed with us from various institutions for their field work training. We were glad to welcome students from Nirmala Niketan, both from the field of Social Work and Home Science, the Tata Institute of Social Sciences, TISS -IRO exchange program students from Australia, SNDT Women’s University, SVRM’s NMIMS School of Law and St. Teresa’s Institute of Education, Mumbai. The students from varied professional fields, nevertheless, were enthused to learn as well as contribute their own skills and learnings to best suit the needs of the agency, both in Colaba and Uttan.

March 2020, the financial year end saw the beginning of the country wide lockdown following the oubreak of the coronavirus. We cannot fail to mention the tremendous impact it has had, taking a toll on the lives of people resulting in innumerable losses which we can only hope and pray will heal with time.

Nirmala FernandesDirector

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Family Service Centre continued to work with one of our oldest project, Adoption and Foster Care. This year we had the opportunity to foster 12 children including one child who is in our care since September 2018. While the time taken to declare a surrendered child as “legally free” is approximately 2 to 3 months, it is longer for abandoned children due to the additional procedural steps of photo publications and procuring NOC from the police department.

In the end of the current year, 3 fall in the category of “Children in Need of Care and Protection, CNPC, under the Juvenile and Justice Act, 2015. Children thus referred by the CWC are for seeking temporary or long-term shelter away from their natural parents/ guardians since they are currently not in a position to take care of their child. The reasons to seek shelter could be varied like victims of child trafficking, abuse or children of parents who are deemed as ‘unfit’ under JJ Act.

As per procedure, the decision whether the child is sent to SAA/CCIs for rehabilitation through adoption or for temporary / long-term shelter lies with the CWC. The decision is taken keeping in mind the best interest of the child. In either, case the decision is for a period of one year after which it is reviewed by the CWC. In the meantime, the SAA, is to submit periodic progress report of the child and also follow up with the concerned stakeholders of the case like the police, hospital, social workers of other agencies connected with the case and courts.

We once again thank all our foster families who we have featured on our cover page this year, for their love and concerted efforts to bring in so much normalcy to these children in the time that they spend with us. This year we are happy to welcome our 3 new foster families, Dr. Hakim and Mrs. Rodie Hakim, Mr. Pinakin Balsara, Mrs. Maya Balsara, Mr. Sagar Kulkarni and Mrs. Vrushali Kulkarni.

This year we completed 22 adoptions; 7 of our children were adopted by couples referred from other agencies while 15 of our adoptive couples adopted children from other SAAs, all coordinated through CARA as is now the procedure. As part of our adoption program, we conducted 3 sessions on Parenting for prospective adoptive parents, one meeting with foster families, 2 meetings with PAPs who are close to a child referral from CARA and held the annual get-together which was well attended.

Adoption

FSC has been implementing the Bal Sangopan Yojana, BSY Program of the government of Maharashtra for over two decades. This year 40 children benefited from the scheme, all from varied backgrounds namely; single parent families, orphans, T.B and HIV infected/affected or disabled.

The Child Welfare league defines Foster care as a ‘Child Welfare Service’ which provides substitute family care for a planned period to a child, when his/her own parents cannot care for them, for a temporary or extended period to prevent disintegration and institutionalization of children in difficult circumstances.’ Since the aim of the program is to rehabilitate the child in his own family, extensive work is done with the child, parents and the foster family. The other important stakeholders are the Government and CWC.

Bal Sangopan Yojana

A profile of the families in our BSY program:

Sr. No Particulars of clients Isolation

1 Single Parents = 22 HIV/TB/Cancer = 8

2 Both Parents = 13 HIV/TB/Cancer = 7, Disability = 3Child of jail convicts =2

3 Orphans = 05 Disability = 1 Kinship by foster families like elder siblings,paternal or maternal grandmother andmaternal Aunt = 4

Highlights of the Program:

• Representatives of the agencies running the BSY Program in Mumbai had 2 joint meetings with the Secretary of Women and Child Development department Ms. I A. Kundan at Mantralaya to appeal for an increase in the grant amount for BSY Program.

• Through the support of CWC and Bal Asha Trust, Mumbai, 15 of our BSY children are enrolled and benefitting from their 6 month nutrition program.

• A study on the beneficiaries in the program was conducted by MSW students of Tata Institute of Social Sciences placed with us for their field work training. Their findings reveal that the scheme has been very helpful in providing support to the families who struggle with the daily expenses and are in dire need for the same. It acts as a means for sustenance for the parents as well as the children. This has enabled a lot of children to have a hassle-free education where their parents must worry lesser about paying fees and their future. Yet, there can be an increase in the amount that is given by the Government of Maharashtra, because Rs.425/- is too meagre an amount for today’s living. Also, a lot more agencies can take up in facilitating this scheme as only 5 agencies are implementing the scheme as of now in Maharashtra.

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Highlights of the Program:

• Career Guidance & Counselling sessions with individual and families as per the needs such as relationship issues, seeking employment, alcoholic addiction, domestic violence, health and hygiene, medical treatment, personality development, behavioural issues, overcoming superstitious belief, peer influence, study techniques, impact of positive thinking, awareness about mental health and setting goals for achieving self-dependence.

• Conducted session with 87 children, demonstrating the process of making ecofriendly ‘holi’ colours along with taking 4 vows; of using only eco-friendly colours, not to waste water, not to put colours on animals and not hurt anyone while playing ‘holi’.

• 125 children were part of the Winter Camp and this year they were shown a 3D movie, had a Zumba session, Yoga fitness session, Environment Awareness program, made beautiful bags out of old waste clothes and played various group bonding games.

• More than 400 children and parents unified to celebrate the bond of Family on ‘Children’s Day’; they were shown 2 short videos with messages to follow one’s dream to succeed in life and we also felicitated ideal families and students who excelled in their schools and colleges.

• 107 children were part of the ‘Diwali Dhamaka’; on each day various session / activities like paper lantern making, group bonding games, visiting museum, learning karate and martial arts techniques for personal safety were organised.

• With parents of sponsorship students, we had session on substance abuse in collaboration with Jeevan Dhara Organisation, many of them shared their experiences and a desire to leave consumption of alcohol/ tobacco.

• At Sau Ushadevi Waghe High School, Colaba wherein we conduct our School Intervention program, we held a sponsorship awareness session for enrolling deserving children and 30 new children were enrolled into this project.

• Sponsorship payments were done on a monthly basis, every alternate month there was individual counselling and attending of common program/ sessions. This was to have a continuous connect and follow up on the tasks given to the child and his/her family.

• This year FSC got additional office space sanctioned by the Cardinal, Archdiocese of Bombay and so we are able to carry out small group sessions and individual counselling.

• Additional home visits were done for those who required special intervention like families who have TB or HIV patients or have skin infection; monitoring was needed to ascertain whether hygiene is maintained in the home with ongoing medication.

• Medical assistance to needy patients were provided by networking with other NGO’s/ Trusts or referring them to Government hospital.

• Through networking, students were encouraged to attend personality development sessions held at various organisations mainly focusing on personal grooming, confidence building and mock job interviews for older students seeking employment.

In the current year, 473 students received assistance under our Educational Sponsorship program. Highlighted below are some of the interventions, both individual and with families, which forms an integral part of this service.

Educational Sponsorship

Divya is 12-years old staying with her parents at Azad Nagar community. She is studying in the 7th std. Her mother is an ICDS teacher and her father is a taxi driver. Her mother’s income is not stable, and father rents the taxi so he has to daily pay the taxi owner Rs. 300/- and whatever amount is left is for his family.

Since the past year Divya faced a lot of issues related to health and hygiene, bedwetting, inability to concentrate on studies and low confidence level. The social worker talked to Divya who shared that her classmates make fun of her and tease her so she is very scared at school. Social worker discussed this with the mother and asked her to visit her school, meet with the class teacher and share the problem. Simultaneously social worker started Divys’s counselling with the FSC counsellor. Divya along with her mother were regular for counselling and a lot of

Divya

Priya's family atmosphere was very disturbed due to her father’s drinking habit. There were often quarrels and episodes of domestic violence. They are a family of 4 comprising her mother, father, and younger brother. Her father works at the dock and mother who also earlier worked at the dock, recently took up domestic work at the nearby navy quarters. Priya’s younger brother faced mental developmental and behavioural issues and the home condition only worsened his situation making it difficult for him to concentrate on his studies. He regularly attended counselling sessions with our counsellor at FSC.

Priya

positive changes were observed in her behaviour but after the summer vacation neither she nor her mother visited. The social worker went for a home visit but was unable to meet the mother so asked the community worker to inquire. She reported that Divya was admitted to hospital for several problems. According to the doctor she had multiple issues and they were doing their testing. Social worker co-ordinated with the hospital social worker for her medical expenses for the testing cost was very high. Hospital social worker helped her mother to arrange the funds. Divya has recovered and is discharged from hospital and the social worker is regularly following up on her progress.

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Priya who also receives assistance through our sponsorship program is excellent in her studies from the beginning. Unfortunately, her father’s habitual drinking often made it difficult for her to concentrate on her education. She even sought hostel accommodation at one point. Social worker constantly met and counselled the family. The father was motivated to enrol for a rehabilitation program with Jeevan Dhara but he did not agree citing loss of income if he did not work. There were times when he tried to quit his habit on his own, however, after a few days, he again started over the same routine. Priya’s mother despite the domestic violence bore with it as she wanted to save her marriage and ensure the betterment of her children. When the situation worsened, the social worker encouraged the mother to file a police complaint. Following this, the father out of fear of the repercussions has reduced his drinking and improved considerably. Counselling is ongoing and the case is being closely monitored.

Our School Intervention program in 4 schools has been ongoing. In the BMC run schools of Janabai and Madhavrao Rokade High School and Colaba Municipal School, we applied for renewal and received permission from the Education Department of the BMC for conducting sessions on value education in the month of August 2019 and thereafter began our sessions.

Once a week we met and held sessions for the students on different topic as per their need and suggestions of the school Principal. There were ice breaking games followed by sessions on group bonding, confidence building, importance of study, positive and negative thinking, how to control our anger, maintaining good hygiene; all of this through different activities, games and narrating stories with morals.

The Education Department introduced a new ruling mid-term disallowing the several NGO’s from taking sessions in BMC schools as it was found that school teachers were unable to complete their syllables. Thus additional sessions had to be cancelled which was disappointing both for us and the school faculty and students. However as many of the students are in our agency sponsorship program, we continued with the sessions at our Centre and received a good response.

School Intervention

This year, with the support of Smilz Organization, Mumbai, we were able to move further ahead in the area of Skills Training. Together with envelope and paper bags we introduced training in new hand made products like jewellery pouches, sanitary napkin pouches, cotton caps, masks and decorative hair bows. Around 55-60 women in the community underwent the training and of these, 35-40 women were shortlisted. Smilz organisation generously donated a sewing machine for use by the women at our Colaba community centre.

Smilz assisted in the sale of these products and so also did FSC with the initiative of students placed for field work. The cotton caps were prepared by Smilz for distribution to cancer patients at Tata Hospital.

In the ongoing duster making project, 8-9 women from the community benefited from the project done in collaboration with TAJ Wellington Mews. The women received orders once in two months and approximately 900-950 duster were prepared.

As part of the Vocational Training initiative, 11 children were referred to Kotak Mahendra for training and job placements.

We held 3 different batches of English Speaking classes which was made possible with the help of Volunteers who wished to teach women and children of our community. Around 20 – 25 children of Std. IX and X were taught at Holy Name High School by Ms. Tasneem Hussain. Ms. Punam Khuman and her team from Smilz held English classes for around 30-35 children studying between Std.V to VIII together with a craft activity at the end of each class. At our community centre Ms. Geeta Sahu conducted English speaking session with 20 children which was much appreciated by the children.

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Vocational and Skills Training Program

Highlights of our Balwadi Program:

• 30 – 35 children were enrolled in each of the Colaba and Cuffe Parade ‘Balwadi’, preschools, run by FSC under the guidance of trained teachers.

• A new “Balwadi” study module introduced with a view to increase interest and encourage participation among the children.

• Daily provision of food supplements and regular monitoring of health.

• Independence and Republic Day celebrations wherein children dressed up as noted freedom fighters as well as celebrations of festivals of all religions.

• Recreation activities wherein children were taken to Mahendra Park and Cooperage Bandstand Garden followed by lunch generously sponsored by donors.

• ‘Appreciation Cards’ given at year end to each student with a record of their progress, thus a formal record of their enrolment in pre-school and assistance with entry to formal school.

• The SHG group comprising the mothers of Balwadi children actively participated in the meetings, saved collectively and participated in the various skills training programs organised at our centre.

Highlights of our Balmandal Program:

Community Intervention

Through networking with various organisations and the support of many individual donors, this year we were able to carry out several additional activities for the children.

• Over 400 children and parents unified to celebrate the bond of family on Children’s Day. They were also shown 2 short videos with messages on following one’s dream to succeed in life

• Conducted session with 87 children demonstrating the process of making eco-friendly ‘holi’ colours and they took 4 vows; to use only eco-friendly colours, not to waste water, not to throw colour on animals and not hurt anyone while playing ‘holi’.

• 125 children were part of our Winter Camp, this year children got exposures to a 3D movie, Zumba session, Yoga fitness session, environment awareness, making beautiful garlands and bags out of old clothes and various group bonding games.

• 107 children were part of the annual ‘Diwali Dhamaka’; daily various session / activities were planned including group bonding games, paper lantern making, visiting the museum, learning karate and martial arts techniques for personal safety.

• 75 children were part of ‘Happywala Fun-Day Sunday’, at Happy planet Play Park followed by lunch at McDonald.

• New Year Eve Party 2020, was organised for 125 children, they were taken for a Movie “Spice in Disguise” at Sterling Cineplex followed with food, soft drinks and games.

• 35 children made a conscientious effort to help our environment by participating in a plantation drive at Colaba Woods Garden through networking with “Forest Creation” organisation.

• Summer camp was held with fun filled and informative activity for children like yoga, nutrition, quiz and general knowledge, audio – visual and discussion on child sexual abuse and environment. 8

Highlights of our Study Class:

The purpose of holding our Study class is to provide the much needed space and guidance that most of the children require.

• Totally, 45 children were enrolled in this project in Colaba community with 2 batches; from 6-7o’clock and 7-8o’clock.

• Two new qualified teachers were appointed for improving the quality of instruction.

• A significant improvement was noticed in the academic performance of children.

• All the Study class students actively participated in sports and all camps along with Balmandal children.

Highlights of our Self Help Groups, SHG Program:

• For creating cancer awareness we networked with the medical team of D.S. Research Centre, Andheri who organised a free PAP Smear Test for the women above 40 years of age residing in the Colaba and Cuffe Parade slum communities. Totally 43 women benefited.

• Yoga sessions were organised for women in the community for their mental health and physical ailments; Mr Devendra Sharma a yoga instructor volunteered to take weekly one hour sessions from 4 pm to 5 pm at our community centre; 22 women regularly attended.

• 87 SHG women participated in the tradition of ‘Haldi Kum kum’ which is an integral part of Hindu culture. After the ceremony, FSC had a discussion on group bonding and bridging the communication gap.

• This year, 4 of the SHG groups were encouraged to function independently. Being experienced and functioning well now since 6-7 years, they should gradually have the capability of managing by themselves. Simultaneously, FSC is working on forming new SHG groups.

• Women’s Day was celebrated with 110 women; they were shown an enlightening movie “Thappad”, which mainly focused on the issue of domestic violence and the need to voice it out. After the movie, many women came forward and shared their experience.

Reproductive and Child Health, RCH Program:

• Regular RCH visits conducted by Community Health workers and Social workers to gain insight about demographics, health profile and needs of the community.

• Reaching out directly through home visits in the community, identifying and providing those in need of assistance.

• 74 lane meetings were held using IES materials on Anaemia, gynaecological problems, lifestyle and others diseases, cancer, garbage disposal, Immunisation, nutrition and so on.

• Co ordinated with health providers and several organisations for referring clients for their needs.

• Adolescent girls were imparted information on bodily and emotional changes and building their self-image.

• The SHG group comprising the mothers of Balwadi children actively participated in the meetings, saved collectively and participated in the various skills training programs organised at our centre.

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“I came in contact with FSC through their sponsorship program. I have four children. My son is registered under this program. The organization has not only helped my son but helped me as well. They introduced me to their skills training program at the beginning of this year. I joined and since then I have learned ways of making so many different items. Earlier I only knew how to do basic stitching, but now I can make paper bags, envelopes, caps, pouches and so many other things. This makes me feel so good about myself. The money that I earn from this is helpful but more than that the skills I learned are important as they will stay with me for life”.

Shakuntala

T.B Project :

This year, regular nutrition, thrice a week was provided to a total of 110 patients at the Colaba Public Health Centre, PHC. This program continues through the generous support of the Taj Hotel, Mumbai who have been arranging for this much needed food supplement since 1998.

Aside from providing nutrition, our work also involves creating an awareness and sensitization of the communities to TB and people afflicted with the disease. So also, home visits and counseling of individual and family members especially for those who drop out from the treatment program and motivate them to complete the course and take proper nutrition.

In addition, we collaborated with the PHC for arranging an awareness session for the patients on TB, meetings and other activities.

Sheetal is 28yrs old, has studied upto Std.XI , but due to her family's poor financial background she could not complete her education. She was however keen to give a proper education to her 2 daughter's. She enrolled her younger daughter in our Balwadi and regularly attended the Balwadi Parents Meeting through which she got to know of the various other projects of FSC. She then enrolled both her younger child and elder daughter studying Std. VI, in our Balmandal and Personality Development Camps. She ensured they actively participated by having regular conversations with them regarding the activities held at our camps.

She learned of our Skill Training project for Women and felt this was a good opportunity for herself. She also attended the sessions on Yoga, English Speaking and it helped to develop her personality. Through the Skill Training project, she started earning an income which helped towards household expenses. She then enrolled her name in the Self Help Group program, here she learned the importance of saving and opened a bank account largely to save some money, which she is planning to use for the children’s further education. She started motivating her friends too, her husband after seeing her growth started to respect her more and understand and appreciate her potentials. Sheetal is now living a happy life with a healthy relationship and a positive home atmosphere.

Sheetal

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• Four groups consisting of 95 children from Navi Khadi, Bhotodi Bunder and Bhatebundar villages.

• Weekly meetings were conducted on value education. Here we used different types of methods like storytelling, free play, book reading, play and so on.

• Programs for the children included Family Day, Capacity building, Friendship day and ‘Raksha Bandhan’ celebration with Uttan Sagri Police. The police also explained to the children their role in preserving law and order. A ‘Diwali Dhamaka, camp was also organized for the children wherein activities like diya making, craft activity, self-defence, handwriting and drawing competitions were conducted.

• Students of Nirmala Niketan College placed with us for training, organized a Medical Health Camp for the Balmandal children through networking with Dr. Sandhya of Aryan Hospital. The children were given information on health and nutrition, with a focus on avoidance of junk food. They then conducted a general medical check up.

Balwadi:

This year 35 children were enrolled in the Balwadi. Their syllabus covered learning of alphabets, numbers, names of fruits, vegetables, animals, flowers, birds, colours, shapes; so also, days of the week, months of the year and so on. Various games are often taken to make the syllabus more interesting. Our Balwadi teachers are guided by the social workers. Every quarter an assessment was done for each child and their performance shared with the parents.

Daily the children were provided nutritious food like Idli, egg, fruits, Rajgira ladoo etc. All the festivals were celebrated with enthusiasm to provide the children a sense of national integrity and love for all religions. For enhancing motor skill development we arranged for a ‘fruits and vegetables’ exhibition where children could touch and taste the items, so also clay activity for the children who enjoyed making different shapes. For exposure visits, children were taken to the Garden and Church and were part of our Family Day program.

As parents play a vital role in nurturing their child, every month parents meetings were regularly held by the social worker and para professional to ensure that they are equally involved in their children’s education. The different topics covered during the meetings included health and hygiene, child nutrition, seasonal diseases, parenting skills and saving. Social worker provided individual level counselling to parents whenever required.

Balmandal:

One of the children was diagnosed with Down syndrome; Individual attention was given to her especially to involve her in all the activity. Her parents were counselled and provided with inputs by the social worker. The child was referred to the child psychologist for further assessment. She was suggested therapy for speech, physiotherapy and occupational therapy. The parents were regular for the initial period but owing to their work they found it difficult to travel to the clinic and dropped out from the therapy. The social worker then met with the mother every week and guided her on how they can handle and take activities with the child at home.

FSC’s intervention in the 4 village communities of Navi khadi, Bhotodi Bandar,Bhate Buder and Manori has been ongoing.

Project Uttan

Case study:

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Educational Sponsorship:

There were 55 children who benefited from the program. Together with payments, regular meetings were conducted for parents and children. The topics covered included the importance of communication with children, stress and time management, exam fear, how to make personal time table, importance of savings and so on.

Career Guidance session:

A career guidance session was conducted by Ms. Dhara Bangera, a Clinical Psychologist for students from Std. IX to XII. It focused on defining a career and the different options available.

Arpan Personal Safety Education workshop.

This year for our annual Summer Camp, we networked with ‘Arpan’ organisation for conduct their sessions on Personal Safety Education. They initially conducted a meeting with parents wherein they explained details of the workshop and took consent from parents. Totally 100 children from 1st to 9th std participated. Children were taught prevention from child abuse. This training empowers children to take part in their own protection by giving them information, building skills and self-esteem.

At the end of the workshop, Arpan conducted individual counselling with each child and thereafter continued counselling with 16 children.

Child Safety Week:

This year during Child Safety week, FSC collaborated with ‘Arpan’ organization to pledge allegiance towards protecting children and keeping them safe. The pledge was taken by our Uttan community children seeking the helping hands of adults to protect them while they too would report any such act to their care takers.

Family Day:

On 26th January 2020, our all our beneficiaries and their families were invited to celebrate Family Day at our Uttan Centre. Individual and group performances were put up by the children and we also felicitated ideal family and ideal student. The beneficiaries of educational sponsorship and ANC/PNC programs shared their experience and thoughts. Our major sponsor Ms. Rita Steinau of Chance of Life, Germany, was also present for this occasion. It was a great occasion where our sponsor and beneficiaries interacted and spend some quality time together.

School Intervention:

During this year FSC organized sessions with secondary school teachers of St. Joseph High School. Our resource person Ms. Dhara Bangera, a Clinical Psychologist, conducted the session. It was an interactive session and the topics covered were on how to manage children in the classroom, types of behavioural problems in children, how to recognize these and then deal with the same. The teachers liked the session as they found it very interesting and informative.

In our weekly school intervention sessions, we addressed 113 students of Std. VIII covering various topics on value education.

ANC/PNC:

A total of 55 women benefited. Every day the paraprofessional visited their homes and distributed protein laddoos to the mothers. During the visits, mothers are given inputs on child care, self care, child’s movement in womb, healthy nutrition and regularity in visiting the doctor, cleanliness, pre and post natal care and so on; as well as to prepare her of the delivery and child care. An interactive session conducted by a gynaecologist was also arranged for the group and covered care during pregnancy and after delivery. The women were open to ask their queries and share their problems.

Cedric, a 14 year old boy, studying in Std. X was referred for his truant behaviour. He misbehaved, had bad habits, often stole money from the house and lied. The paraprofessional social worker often tried to interact with him but he would avoid meeting. This year because of his misbehaviour in school he was suspended. His mother informed FSC’s staff about it, so again attempts were made to interact with him. This time he showed some interest. He was then counselled and made to reflect on his future. So also to realise that his family was very concerned about him, they had struggled hard to educate him. As he was suspended from school, he started to go for fishing. FSC then contacted his School principal requesting that he be re admitted. Cedric was counselled to appear for the Std. X board exam as it was important for his future career. He attended school and appeared for the board exams much to the relief of his family.

Case study:

Coastal Cleanup:

As a run up to the Coastal cleanup drive on the occasion of International Coastal Cleanup day, we networked with NSS student of St. Joseph College, Uttan. A few days before the clean up, as a part of awareness, they performed a street play showing the importance of keeping the coast clean and ill- effects of human disregard for environment. On 23rd September’19 we conducted Coastal cleanup at Navi Khadi and Bhotodi Bunder coast. Our partners in this effort were the workers of Mira Bhayander Municipal Corporation and the villagers of the two communities.

Program for Newly Married couples:

15 couples participated in this program. The program Officer Ms. Sheetal Rebello conducted the session on building a healthy relationship with their partner, love and respect, trusting each other, forgiveness, importance of family bonding through different games and discussion. The Para Professional Ms. Triza Fernandes conducted session on Finance and savings.

13

This year as always the Tata Mumbai Marathon was held on the third Sunday of January, 19/01/2019. TMM is an event that has helped many NGOs to raise funds to a worthy cause and spread awareness.

Ms. Anisha Johri, our Committee Member ran in the 10 km category and once again went all out to raise funds for FSC and was also instrumental in persuading two of her friends, Mr. Kunal Khanna and Mr. Suresh Parmeswaran for believing in FSC and its work. Together they all raised Rs. 28,26,243/- for FSC. We are very grateful to them.

Here we would like to mention that Mr. Parmeswaran was able to raise awareness and funds through a Classical Recital Concert held at a Musical School in Germany where in the funds collected against the tickets for the concert were donated to FSC.

As always, this year too the staff of FSC participated in the Dream Run category and created awareness about all our non-institutional programs. In addition, we had 3 other runners for FSC, Mr. Rajneesh Bansal and Mr Stefan Matull in half marathon and Mr. Rajesh Kumar in the 10 km category. Our thanks go out to them for their support.

The Tata Mumbai Marathon

14

May 2019 Mr.Aminali Panjwani, Ms. Prachi Dhuri, Ms. Sheryl Mascarenhas, Mr. Anthony, Mumbai, Nirmala Niketan, Senior Citizens students of Social Work

August 2019 Ms. Simerjit Kaur, New Delhi

December 2019 Niketa Gala, Mumbai

December 2019 Mr. Vinod Dadlani, USA

January 2020 Ms. Mahasweta Banerjee with students of University of Kansas, USA

January 2020 Mr.Roonad un Nisa, TISS

January 2020 Ms. Rita Steinau, Chance of Life, Germany

January 2020 Mr. Mahendra B. Shah, Mumbai

February 2020 Mr. Ahmad H. Wahidy, Afghanistan

February 2020 Mr. Pascale Puppinck and University students, France

Date Name

Visitors to FSC

Students For Field Work Placement

College of Social Work, Nirmala Niketan, Mumbai

Ms. Mahatee Barve M.S.W. Ms. Supriya Sarvade B.S.W. Ms. Gargi Patil B.S.W. Ms. Vasundhra Chahal B.S.W.

College of Home Science, Nirmala Niketan, Mumbai

Ms. Ramya Ramaswamy TY. CRMMs. Elisa Pereira TY. CRMMs. Aesha Kotadia TY. CRMMs. Arshiya Khan TY. CRMMs. Bhumi Shah TY. CRMMs. Mariam Chauhan Master’s in Human DevelopmentMs. Shafaq Ansari Master’s in Human DevelopmentMs. Sahar Ansari Master’s in Human Development

Tata Institute of Social Science (TISS), Mumbai

Ms. Aduity Jhaleuri M.A. Social Work in Public HealthMs. Aparna Sree Prakash M.A. Social Work in Disability Studies and Action

TISS – IRO Exchange Program , Curtin University, Australia

Ms. Charlotte Wooldridge Post Graduate - JournalismMs. Eliza Lyon B.A. - Journalism Ms. Matilda O'Neil B.A. - International RelationsMs. Divya Vara B.A. - International RelationsMs. Libby Brockman (RMIT, Australia) B.A. - Youth Work & Youth Studies

15

16

Project Funds

United Way of MumbaiFunds raised at Tata Mumbai Marathon 2020 Rs.28,26,243.00

Wide Horizons For Children Inc, U.S.A.Educational Sponsorship and Community Development Project Rs.27,36,535.00

Chance of Life, GermanyEducational Sponsorship, Community Development and Project Uttan Rs.11,76,750.00

Iris and Max Romer, GermanyEducational Sponsorship and Balwadi Project at Uttan Rs.3,94,121.00

Bal Sangopan YojanaThe District Women and Child Development,Maharashtra State Government Project Rs.17,250.00

We at Family Service Centre take this opportunity to express our sincere gratitude to all our Donors, Sponsors and well-wishers for their invaluable support with carrying our work forward.

EXPRESSION OF GRATITUDE

Dept. Of Social Work, SNDT Women’s University, Mumbai

Ms. Divya A. Mishra M.S.W.Ms. Dnyanada R. Ingawle M.S.W.

SVRM’s NMIMS School of LAW, Mumbai

Ms. Raashi Agarwal BBA- LLB

St. Teresa’s Institute of Education, Mumbai

Ms. Marina Munis B.Ed.Ms. Dalvina Fernandes B.Ed.Ms. Eldrita Goudhino B.Ed.Ms. Savina Patil B.Ed.

University of Siena, Arezzo, Italy

Ms. Pessina Apsana B.S.W.

17

Donors

Up to Rs.5000.00Mr. T.S. RamaswamiMs. Glory D’SouzaMs. Bharti MehtaMr. Dilip MehtaM/s. Esskay Steel CorporationMs. Nilima MehtaMr. Rajendraprsad JhalaMr. SreekumarMr. Mahendra and Ms. Smita ShahMr. Roshan MalwaMrs. Yamini JhalaM/s. Pranav Steel CorporationMs. Yukti Vijay ChauhanMs. Suchita Vithal NadkarnyMs. Libby Brockman

Rs.20,001.00 to Rs.50,000.00Ms. Sangita Rajesh GalaMs. Maya BalsaraM/s. Searock FisheriesM/s. C.S. Specialty Chemicals Pvt. Ltd. Mr. Sunil RohokaleWellwisher

Rs.50,001.00 to Rs.1,00,000.00Mr.Alexander and Mr. Thomas PlappartMs. Lynette Joan MenezesDr. Rekha Ambegaonkar

Above Rs.1,00,001.00Mr. Tom and Ms. April Joseph

Rs. 5001.00 to Rs.10,000.00Mr. Kiran NairMs. Purnima MirchandaniMs. Pushpa JhangianiMs. Vidya SundararamanMs. Rekha SolomonMr. Shreyas MehtaWellwisherMr. Alwyn and Ms. Rachael Picardo

Rs. 10,001.00 to Rs.20,000.00Ms. Varsha KevalramCitizen Credit Co-operative Bank Ltd.M/s. Life Line PharmaMs. Shruti Savla

Sponsors

Rs. 5001.00 to Rs.10,000.00Dr. Klaus CouraultDr. Hartmut GoldsteinAMAYA Textiles IncMs. Sarita PatelMs. Sharon E. Almeida

Rs.20,001.00 to Rs.50,000.00Dr. Kulwinder Singh DuaMs. Marissa MartisMr. Ferris Virani

Above Rs.1,00,001.00Spence Chapin Services, Dr. Anju GoelMs. Frida Svensson

Rs.50,001.00 to Rs.1,00,000.00Mr. Kalathur V GovindrajanDr. Sarat K.DonepudiMr. Samir SubberwalDr. Geeta BalakrishnanM/s. Life Line PharmaM/s. Searock Fisheries

Rs. 10,001.00 to Rs.20,000.00Ms. Vera MerwanjiMr. Darryl AthaideMr. Kiran KamathMs. Anita BaptistMr. Gautam Vedpal BrootaMs. Lakshmi PardeshiMs. Tina BhatiaMr. Rahul and Ms. Gauri PradhanMr. Prasad Tukaram KadamHubert D’souza Memorial FundMs. Julie Lenkiewicz

18

Donation in Kind

We take this opportunity to thank everyone who has donated various items namely: baby clothes and accessories, food items, fruit juice boxes, linen, clothes for all ages, shoes, bags and others.

Taj Group of Palace and Hotels

Ms. Sangita Gala

Ms. Shehnaaz Petiwala

Dr. Menka Ravindra

Ms. Shalini Gupta

Ms. Pooja Dhakad

Ms. Ranjana Patel

Mr. Vinay Somani

Ms. Rekha Solmon

Mr. Mathew Fernandes

Ms. Kusum Khurana

Mr. Nayan Marphatia

Ms. Jaya Nathani

Ms. Saloni Malkani

Ms. Kanika Vaidya

Ms. Manjiri Paranjape

Ms. Anupa Shah

Sabharchandani

Dr. P. Wadia

Ms. Nilima Rallan

Ms. Rashmi Balsani

Ms. Pallavi Mahapatra

Mr. Anthony Silvara

Ms. Vidya Iyer

Mr. Percy Ghaswala

Anand Kendra

Taj Wellington Mews

Dr. Nilima Mehta

Ms. Jasani

Ms. Anushka Thadhani

Ms. Juhi

Ms. Salomi Ghiya

Ms.Priyanshi Mehta

Ms. Rachana Jain

Ms. Behnaaz Engineer

Ms. Rina Kamath

Ms. Nisha Damani

Ms. Suchitra Damani

Ms. Reena Malhotra

Ms. Surya Balakrishnan

Mr. Christopher Keeler

Ms. Zara Wani

Ms. Sheroo Bhansali

Capt. Deepak Singhal

Mr. P. Sitaram

Ms. Yukti Chauhan

Ms. Bhairavi Dattari

Ms. Namrata Tanna

Mr. Ashok Rao

Ms. Sharon Almeida

Ms. Lalita Uttamsingh

Ms. Tejal Kadukla

19

“Credibility Alliance is a consortium of Voluntary Organisations which accredits organization based on their good governance and transparency in work, thereby enhancing their legitimacy. Our accreditation with Credibility Alliance expired in 2017 and has now been renewed with the validity period from the year 2017-2022.

Networking

EDUCATION SECTOR

College of Social Work, Nirmala Niketan,

Holy Name High School, Colaba SNDT Women’s University, New Marine Lines

Tata Institute of Social Sciences, Deonar

College of Home Science, Nirmala Niketan

St. Joseph High School, Uttan

BMC Education Department

Janabai MadavraoRokade High School, Masjid Bunder

Colaba Primary and Secondary School, ( Hindi, Marathi)

Kendriya Vidyalaya, Navy Nagar

Garden School, Colaba Campion School, Colaba

St. Joseph High School, Colaba Ushadevi Waghe School, Colaba Our Lady of Dolours, Marine Lines

ADOPTION AND FOSTER CARE SUPPORT SYSTEM

Dept. of Women & Child Development, Govt. of Maharashtra

Adv. Rakesh Kapoor and Company, Advocates

Child Welfare Committee, (CWC) Mumbai

State Adoption Resource Agency (SARA), Pune

Central Adoption Resource Agency (CARA), N. Delhi

Federation of Adoption Agencies ,Mumbai (FAA)

District Women and Child Development, DWCD, Mumbai

District Child Protection Unit (DCPU)

High Court and City Civil Court, Mumbai

Child Welfare Committee (CWC), Mumbai

Special Juvenile Police Unit (SJPU), Mumbai

DCPU Bihar

Foster Mothers …

Ms. Fatima Ansari , Ms. Varsha Kevelramani Patel, Ms. Geetanjali Rohokale,

Foster Mothers … Ms. Sangita Gala

, Dr. Rekha

Ambegaonkar Ms. Farzeen Chaudhary,

Ms. Reena D'mello

Foster Mothers

…

Ms. Shruti Savla, Ms. Rodhie Hakim, Ms. Maya Balsara, Ms. Priti Dedhia, Ms. Vrushali Kulkarni

Nestle India Limited

M/s F. P. Manekia

Indian Council of Social Welfare (ICSW)

Mr. Gregory D’Souza, Public Notary

Ms. Mamta Anand

20

HEALTH SECTOR

NGO SECTOR

Dr Rahul Verma PHC – Colaba, Uttan D.S. Research Centre, Andheri

Dr Ashish Pathrikar Dr. Dhara Bangera, Clinial Psychologist

Dr. Sandhya & Team, Aryan Hospital, Uttan

Dr.Mukesh Sanclecha Dr. Gautam Sapre Karuna Hospital

Dr. Rajitha Masram, Pediatric Physiotherapist

Dr. Jayalakshmi Jayaram Dr.Neeru Vithalani

Dr. NeepaThackar St. George Hospital Amin Pathology

Bombay Hospital KEM Hospital Hinduja Nursing School

Shatabdi Hospital Surya Hospital Chatrapati Shivaji Maharaj Hospital, Kalwa

Smilz- Nishkam Seva Trust YWCA, Colaba YMCA, Colaba

Kotak Educational Trust Big Tech Solutions Win Home, Santa Cruz, Kalyan

Garden, Sports and Recreation Society, Colaba

Dilasa,V.N.Desai Hospital

United Way of Mumbai

Aarav Charitable Trust Shishu Aadhar Manav Seva Sangh, Sion

Toy Bank , Mumbai Kotak Unnati CASP

I.A.P.A. Mumbai SNEHA, Sion, Kalwa Bapnu Ghar, Worli

Antarang Foundation Jeevan Dhara Majlis Legal Centre

MUMMUM Foundation MuktiSagar Prabodhan Kendra, Uttan

Aahaan Foundation

21

PUBLIC AND PRIVATE SECTOR

Brihan Mumbai Municipal Corporation, (BMC)

Mira Bhayander Mahanagarpalika

Credibility Alliance

Colaba, Cuffe Parade, Gorai, Uttan & Mira-Bhayandar Police Stations

Taj Group of Palace & Hotels Taj Wellington Mews

Bank of Baroda, Bank of India, Citizen Credit Co-operative Bank Ltd.

Geetanjali and Sunil Rohokale Foundation

Sakal , Mahanagar Newspapers Regal Theatre

ASK Group Vignette Solutions Nasscom Foundation

Skyline Advertisers Kirti Printers Unik Printers

Arihant Computer Systems Happy Planet Mr. Bhavini Parekh, Founder Bunkojunko Co.

INDIVIDUAL

Mr. Bhavin Pandya Mr. Gavin D’Souza Mr. Rakesh Kapoor

Ms. Joyti Chouwdhary

Ms. Punam Khuman, Ms. Krutika Khuman,‘Smilz’

Fr. Peter D’cunha, Parish Priest, Our Lady of the Sea Church, Uttan

Fr Leslie Malya, Mukti Sagar Kendra, Uttan

Mr. Suresh Jadhav, Vice Principal, St. Joseph’s High School, Uttan

Ms. Anissa Rodrigues, Ms.Vineesha Chelani, Ms, Shalini Jonas, Taj Grp of Hotels, HR Dept.

Sr. Vinayalata, Win Home, Shahad

Mr.Kunal and Ms.Kinjal Vora Mr. R.K. Nair, Co Founder, Forest Creation

Ms. Minira Ansari, Kotak Mahindra Foundation

Ms. Nikita Gala Ms. Shalika Sharma, Taj Wellington Mews

Mr. Ambersing Magar, Principal, Colaba Mun. School

Mr. Sunil Rohokale Mr. Prassanna Srivastava Ms.Bhuvaneswari Chivukula

Ms. Anuja Sanghvi Mr. Rahul and Ms. Shilpa Karnavat

Mr. Ritesh and Ms. Gauri Jariwala

Mr. Bankim Balaria Mr. Vijay Subramanian Mr.Nirav and Ms.Kimberly Chheda

22

“Credibility Alliance is a consortium of Voluntary Organisations which accredits organization based on their good governance and transparency in work, thereby enhancing their legitimacy. Our accreditation with Credibility Alliance expired in 2017 and has now been renewed with the validity period from the year 2017-2022.

Credibility Alliance

Distribution of paid staff according to compensation levels

Slab of gross salary plus benefits (Rs per month) Male (No’s) Female (No’s) Total (No’s)

<5000 - 7 7

5,000 - 10,000 - 3 3

10,000 - 25,000 1 8 9

25,000 - 50,000 - 4 4

50,000 - 1,00,000 - 1 1

Total 1 23 24

Credibility Alliance’s Transparency & Accountability Disclosures

Details of Board Members

Name Gender Occupation Position inthe Board

Totalamountpaid in lastfinancialyear (Rs.)

Form ofpaymentSalary/Consultancy/Honorarium/SittingFees/other(Specify)

Bloodrelation betweenthem

Age

His Eminence Cardinal Oswald Gracias

75 Male Archbishop ofBombay

President,Ex-officiomember

Nil N.A. -

Ms. Philomina Sequeira

52 Female Superior, DHM,Nirmala NiketanInstitute

Vice President,Ex-officiomember

Nil N.A. -

Dr. Geeta Balakrishnan

63 Female Retd. Principal,College of SocialWork, NirmalaNiketan

Chair Person Nil N.A. -

Mr. Percy Ghaswala 58 Male Founder Trustee, GhaswalaVision Foundation

Hon. Secretary Nil N.A. -

Dr. Frederick Jacob de Souza

77 Male Advocate &ManagementConsultant

Hon. Secretary Nil N.A. -

23

Nil N.A. N.A. N.A. N.A.

Details of Air Travel by Staff/ Volunteers /and Board Members at the expenseof the organization in the last Financial Year.

Name & Designation of Staff / Volunteer /Board Member

Designation

Purpose of Travel

Cost Incurred (Rs.)

Sponsored (Rs.)

Details of Board Members

Name Gender Occupation Position inthe Board

Totalamountpaid in lastfinancialyear (Rs.)

Form ofpaymentSalary/Consultancy/Honorarium/SittingFees/other(Specify)

Bloodrelation betweenthem

Age

Fr. Anthony Charanghat

74 Male Rector, HolyName Cathedral

Member

Member

Member

Nil N.A.

Ms. Anisha Johri 42 Female Partner,Decorage &Associate,InteriorDesigner

Nil N.A.

-

-

Fr. Emmanuel K.T. 49 Male Archbishop House Nil N.A. -

MemberDr. Hazel D’Lima 85 Female Retd. Principal,College of SocialWork, NirmalaNiketan

Nil N.A. -

MemberMs. Jennifer Talwalkar

80 Female R.S.C.N. (London) Nil N.A. -

MemberMs. Kalindi Muzumdar

85 Female Retd. V.Principal,College of SocialWork, NirmalaNiketan

Nil N.A. -

Ex-officio-member

Dr. Lidwin Dias 53 Female Principal, Collegeof Social Work,Nirmala Niketan

Nil N.A. -

MemberDr. Nilima Mehta 66 Female Professor & ChildProtectionConsultant

Nil N.A. -

MemberDr. Rahul Verma 54 Male Pediatrician Nil N.A. -

Ex-officio-member

Ms. Nirmala Fernandes

58 Female Director BelowRs.1000000p.a.

N.A. -

THE BOMBAY PUBLIC TRUSTS ACT, 1950SCHEDULE VIII [vide rule 17(1)]

FAMILY SERVICE CENTRERegistration number: F-425/BOM

BALANCE SHEET AS AT 31st March 2020

24

3,483,172.68 31,510.00 65,283.00 6,431,754.15 24,683,151.52

TRUST FUNDS PATRON FEES LIFE MEMBERSHIP FEES CURRENT LIABILITIES & PROVISIONS INCOME & EXPENDITURE ACCOUNTS

3,483,172.68 31,510.00 67,783.00 5,630,372.61 29,139,184.01

27,857,174.74 5,604,553.60 231,816.51 1,001,326.50

CASH AND BANK BALANCE INVESTMENTS FIXED ASSETS OTHER ASSETS

31,682,180.87 5,568,508.42 213,739.51 887,593.50

34,694,871.35 38,352,022.30 34,694,871.35 38,352,022.30 INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31ST MARCH 2020

2,494,470.38 25,000.00 40,907.00 3,657,987.86 728,422.00 1,277,460.45

ESTABLISHMENT Exp EXPENDITURE ON: AUDIT FEES DEPRECIATION ON FIXED ASSETS CHARITABLE OBJECTS EDUCATIONALOBJECT “surplus taken to balance sheet”

2,451,730.94 25,000.00 37,718.00 3,627,513.58 723,689.28 4,456,032.49

2,435,518.13 5,618,598.56 170,131.00

INTEREST AND DIVIDENDS RECD DONATIONS RECEIVED TRAINING PROGRAMME FEES

2,157,712.63 9,021,413.66 142,558.00

8,224,247.69 11,321,684.29 8,224,247.69 11,321,684.29

For: G.C. D'SOUZA & CO.CHARTERED ACCOUNTANTS

Sd/-

Mr. G. C. D'Souza

sd/-

Dr. Geeta Balakrishnan

Chairperson

sd/-

Ms. Nirmala Fernades

Director

sd/-

Mr. Percy Ghaswala

Secretary

Mumbai: 25th November 2020

AMOUNT FUNDS & LIABILITIES AMOUNT AMOUNT PROPERTY & ASSETS AMOUNT

AMOUNT EXPENDITURE AMOUNT AMOUNT PROPERTY & ASSETS AMOUNT

As per our even date For: FAMILY SERVICE CENTRE

G. C. D'SOUZA & CO.Chartered Accountants

301/C Miranda Apartments, Veer Savarkar Road, Dadar, Mumbai 400 028, Tel:24333106Gavin C. D’Souza, B.Com., C.W.A., C.S., Dip. In Comp Mgt.,F.C.A.,UDIN 9037939AAAAAC3590

The MembersFamily Service Center - Mumbai 400 001

We have audited the attached Balance Sheet of Family Service Centre as on 31st March 2020 and the Income and Expenditure Account for the year ended on that date and a summary of the significant accounting policies and other explanatory information.

The Trust’s Managing Committee is responsible for the matters stated in the Bombay Public Trust Act 1950 (herein after referred to as the “ACT”), with respect to the preparation of these financial statements that give a true and fair view of the financial position and financial performance of the society in accordance with the accounting principles generally accepted in India. This responsibility also includes maintenance of adequate accounting records in accordance with the irregularities, selection and application of appropriate accounting policies, making judgements and estimates that are reasonable and prudent and design, implementation and maintenance of adequate internal financial controls, that were operating effectively for ensuring the accuracy and completeness of the accounting records, relevant to the preparation and presentation of the financial statements that give a true and fair view and are free from material misstatements, whether due to fraud or error.

Our responsibility is to express an opinion on these financial statements based on our audit.

We have taken into account the provisions of the Act, the accounting and auditing standards and matters which are required to be included in the audit report under the provisions of the Act and the Rules made thereunder.

We have conducted our audit in accordance with the Auditing Standards as per the authoritative pronouncements issued by the Institute of Chartered Accountants of India. Those Standards and pronouncements require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material mis statement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessing of the risks of material mis statement of the financial statements, whether due to fraud or error in making those risk statements, the auditor considers internal control relevant to the Trust’s preparation and for the presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances. An audit also includes evaluating the appropriateness of the accounting principles used and the reasonableness of the accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

We report that

l. We have sought and obtained information and explanations which to the best of our knowledge and belief were necessary for the purpose of this audit.2. The Balance Sheet and the Income and Expenditure Account examined by us are in agreement with the books of accounts of the Trust.3. In our opinion and to the best of our knowledge and according to the information and explanation given to us, the said accounts, give all the information required by the Bombay Public Trusts Act 1950, and the Rules made there under and give a true and fair view:- In the case of the Balance Sheet, of the state of affairs of the Trust as on 31st March 2020 In the case of the Income and Expenditure Account, of the surplus of the Trust for the year.

For G.C.D'SOUZA & CO., CHARTERED ACCOUNTANTS,

Sd/-(G.C. D'SOUZA)

Mem. No. F 037939PROPRIETOR.

Mumbai: 25th November 2020 25

Family Service CentreMember of Credibility Alliance

Registered under the Bombay Public Trust Act 1950,Vide No. F-425 (Bom.) Dated 20 June 1955

Donations to the Family Service Centre are exempted fromIncome Tax under Section 80(G) of the I.T. Act 1961.