Individualised support for people with disabilities & their families since 1976

36th Annual Report

2012-2013

It’s that time of the year again when we stop and realise that another year has quickly concluded and we reflect on what we achieved in the year. At SRS it has been a very busy year with our key focus and energy directed towards 892-894 Fifteenth Street accommodation complex project. SRS launched the ‘Buy a Brick’ campaign to raise funds for the project, which proved to be highly successful.

The momentum on Fifteenth Street took shape, with both stages 1 and 2 completed this financial year. While SRS felt extremely disappointed that both State and Federal governments once again rejected our applications to fund this innovative community project, SRS were very pleased to receive support from the business community and the Ageing Carers Sunraysia Family Network - including the people we support and their families.

Their wealth of knowledge and insight shared with SRS ensures SRS strategic plan is on track and focused in the right direction. This level of support provided inspiration and motivation to complete the project, with SRS remaining committed towards providing innovative accommodation and life training options in the future.

The first stage of Sunraysia Residential Services’ new $1.2 million complex in Fifteenth Street is now completed, marking another innovative step forward. Comprising a large four bedroom home and two independent units, the complex continues the precedent set by SRS’s existing premises in Fifteenth Street, allowing clients and their families flexible accommodation options including ownership.

The large four bedroom home boasts a rare mix of specialised features and equipment for individualised care while tasteful in design, dispelling the perception that disability facilities must look sterile and hospital-like. This was an important consideration in the design process – while SRS is building for people with special needs, SRS wanted to ensure that the complex looked like any other house on the street – blending in and homely.Source: Mildura Weekly, 15th February 2013 (pg 50-51)

A special thank you to BW&A National Building Consultants for their patience, keeping things moving forward and attention to detail with project coordination – allowing the project to come in within budget and on time.Congratulations to Dan Carter and his family who achieved their goal.

Message from our President and Chief Executive Officer

NDIS has remained on the national agenda as the future direction for people with disabilities. SRS supports the NDIS and looks forward to being part of the revitalised future.

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(L-R): Don Seward (President), Glenn Milne , Jill Joslyn, Mark Allford, Marian Luehman (CEO), Dan Doherty (Treasurer) Frances Sabo, Stephen Parr

The SRS Board of Management have been absolutely marvellous throughout the year, ensuring SRS remains not only a viable and competitive service, but a quality service with a focus on best outcomes for people with disabilities. While utilities and living expenses have continued to spike, SRS have quickly adjusted overheads and introduced energy efficient systems and maintenance. In doing so, this has enabled SRS to keep fees low, while budgeting to reduce five program fees in the next financial year. These being: Home Care and Maintenance, Community Based Supports, Children and Holiday Programs and transportation.

SRS Transportation Program has been expanded to address personalised needs for people to enjoy community access. At the respite, accommodation and training facilities, SRS vehicles are available for use, and outings are encouraged. Our fleet has increased this year to accommodate the demand, while we have reduced the cost of transportation. We once again sincerely thank Davison Motor Group for their ongoing commitment and generosity providing SRS vehicles at no cost to help make this all happen.

The revamping of the SRS Management Team has been meticulous and selective with recruitment ensuring all personal are focused on our vision and values with motivation to make things happen. Thank you to the team of Managers, Coordinators, Administrators and Active Support Assistants for your professionalism and dedication. We are pleased to report that during this financial year the Management team successfully handled competitive business demands, while retaining the same dynamic team over the past twelve months.

The Department of Human Serivces reconfigured the regions which resulted in the Loddon Mallee disolving. SRS is now part of the new Northern Division known as the Mallee region.

MALLEE AREA ( Mallee )POPULATION: 92,352 peopleLGA’S: Rural cities of Mildura and swan Hill; Shires of Buloke and GannawarraINFRASTRUCTURE: Mildura and Swan Hill offices

SRS welcomes the progressive changes as a positive outcome for our serivces in Sunraysia. Welcome Christine Ferguson, Fiona Lush, Maree Fox, Grace Macri and Edwina Papadopoulas The new look inclusive DHS management structure is like a breath of fresh air and we thank the department of human services for the support and direction provided to SRS during the year.Over the past ten years, SRS has worked in partnership with Kirinari Community Services to deliver services in Far South West NSW. SRS received an unexpected phone call early in May, announcing that this relationship was no longer government approved. SRS would like to thank Kirinari for the last ten years working together to provide services in NSW.

We would like to also thank the Ouyen based rural and remote service lead by John Steel for excellence in service provision to the rural and remote communities. John has continued to be creative, providing innovative solutions that have made a great difference to the people who reside in these rural communities.

During the year, SRS welcomed two new board members - Mark Alford and Stephen Parr - we look forward to their long association with SRS. Our board members are all volunteers, who are not remunerated; therefore SRS are ever so grateful for the ongoing support and time given to SRS. Having been a board member, I can personally say that SRS have one of the best governance boards I have experienced in terms of understanding their roles and responsibilities and supporting me in my role. Thank you to Don Seward and the members for the extra support and encouragement which helps me rise above in the face of disillusion when expectations are greater than possible to achieve. Don Seward President Marian Luehman CEO 2

On behalf of SRS it is with great excitement and my pleasure to announce the commencement of Benetook

Chooks project. A project which for the past ten years has underpinned our future strategic plan, waiting for

the right moment to commence. The emphasis of this project is the development of new respite day

programs that provide training towards employment and meaningful activities for people with disabilities in

the Mallee region.

The exciting new disability training and respite day program will focus on the creation and operation of

a hobby farm, with tourism potential. In conjunction with Benetook Chooks, the current SRS wood work

restoration and creation program incorporating art and craft programs will compliment this project and be

known as Cottage Industries.

The long term goals of this project will be in accordance with the principles of Social Enterprise to provide

revenue to build community accommodation to support families and people with disabilities. Since 1976,

SRS have specialised in designing and constructing innovative accommodation and client services with a

focus on outcomes for people with disabilities and their families.

We welcome you all to come and visit us at the farm, become a sponsor of a chook and/or become a

volunteer in this new, long awaited unique project.

Marian Luehman CEO

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THE first stage of Sunraysia Residential Services’ new $1.2million complex in Fifteenth Street is nearing completion, marking another innovative step forward for Sunraysia Residential Services.

Comprising a large four bedroom home and two independent units, the complex continues the precedent set by SRS’s existing premises in Fifteenth Street, allowing clients and their families flexible accommodation options including ownership.

The new complex allows some of the clients to live independently with the comfort of knowing there is professional care, including a full-time live-in volunteer, just metres away in the large four bedroom home.

The large four bedroom home boasts a rare mix of specialised features and equipment for individualised care while tastefully design, dispelling the perception that disability facilities must look sterile and hospital-like.

The board of management and SRS fundraising committee have worked incredibly hard to source the funding required to achieve this outcome, and the families that have nominated to be part of the project are really excited.

PROGRAM SERVICES

BOB

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PROGRAM SERVICES

TICA, Respite at John’s street, View court and our independent accommodation homes continue providing innovative outcomes for the people we support. During the year we have seen many movements which have all created experiences towards finding the best fit for all taking into consideration the level of support and the environmental factors. Accommodation remains our key area of business and we strive to provide quality homes. During this year respite at John’s street underwent further upgrades to bedrooms, the back yard and the furniture. The swimming pool and multipurpose back yard facility ensure that respite at Johns street is active and a fun time. Short stay and after school support has continued to increase in numbers which has been achieved by the flexibility of service provision. At View court we are pleased to report this property has been approved to be fitted with DHS fire safety equipment and the extension plans will be commenced in the new financial year. On behalf of the team at SRS we would like to thank the case managers at Bendigo Health Group and the Department of Human services for not only their support and direction but their professional friendship.

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THANK YOUThank you to all the dedicated active support assistants employed with SRS. We are pleased to report that our retention rates reflect stability and consistency in service provision.We have continued to provide onsite training and traineeships in conjunction with Sunraysia Institute of TAFE to uphold our commitment of a minimum standard qualification at a Certificate IV level.

SRS in partnership with Sunraysia Institute of TAFE continue with their commitment to ensure the minimum standard qualification is at Certificate IV level. We are pleased to report that every employee who commences at SRS is given excellent opportunities to achieve higher qualifications.

SRS training has equipped staff with excellent skills and knowledge, giving them the opportunity to seek higher roles of responsibility within SRS and beyond. Thank you Win, Tracey, Michelle and Andrea at TAFE for your ongoing partnership with SRS.

OUR STAFF

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5

10

15

20

25

30

35

Bachelor Diploma Cert IV in Disability

Work Achieved

Cert IV in Disability Work in

progress

Cert IV (other)

Cert III (other)

Formal Qualification in progress

Work Experience

Only

Num

ber o

f Sta

ff

Staff Qualifications as at June 2013

Reflection day 2013 - Inlander Resort Mildura

The annual reflection day held at the Inlander Resort provided a great venue to brain storm Benetook Chooks while reaffirming our vision, mission and values.

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1

2

3

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5

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8

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Dual employers

Dismissed Casual pool

Resigned Maternity leave

Relocated Work Experience

Total

Total

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Male28%

Female72%

Workforce Gender

OUR STAFF - STATISTICS

21 or under5%

22-3014%

31-4020%

41-5022%

51 or older39%

Workforce Ages

Less than 5 years50%5 to 10 years

39%

10 to 15 years8%

Over 15 years

3%Years with SRS

Over the past thirty six years recruiting new staff has been relatively easy at SRS. A large number of new young employees have become available each year and, by and large, we have been able to provide career opportunities to many young people. We have noticed a trend in the past few years of far fewer young people entering the workforce than in the ‘baby boomers’ time. SRS stability relies on the retention of workers and we applaud our older employees for their loyalty to SRS.

Paul Sabo has been an employee of SRS for over ten years. SRS provided Paul with training and employment modified to suit his unique skills at a time when direction was required for Paul to realize his potential.

CELEBRATING 10 YEARS

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RAISED $6,974

SRS held its annual fundraiser on November 13 at the Pizza Café on the Grand, and just like previous years it’s turned out to be our most successful ever, raising $6,974 to put towards the continued development of our new units on Fifteenth Street!

The new units are coming along fantastic and will go a long way to addressing the lack of supported accommodation in Sunraysia for people with disabilities.

We’d like to thank Joseph Carrazza and the team at the Pizza Café at the Grand for their continued support and of course their amazing dishes. The Pizza Café also donated to the cause themselves which is very much appreciated and has been a great help. Thanks to all who attended.

Annual Pizza cafe Fundraising Event 13th November 2012

FUNDS RAISED

FUNDRAISING

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Our social and recreational activities would not have been as successful if it we didn’t have transport available to assist people to get out and about in the community. SRS thanks Garry Davison and his team for providing SRS with a loan car to help the people we support to attend community and social events.

A big thank you to our ongoing supporter Harvey Norman who donated a coffee machine for our “Buy a Brick” Campaign. The winner will be announced in mid Novemeber 2013.

SRS would like to thank and acknowledge the Percy Baxter Charitable Trust for the very generous grant of $78,000 given for 892-894 Community Living Project.

Thank you to Bunnings for the allocation of the Sausage Sizzle on Saturday March the 16th, 2013. SRS really appreciated the opprortunity to fundraise and be affliated with the Bunnnings Brand.

Mildura City Soccer Club celebrated their 40 year Anniversary this year and they chose SRS as the recipient of $500 to go towards the Benetook Chooks hobby farm.

Our good friends at “Lets dance for charity” were very kind in donating $1000 towards our Community Liviing Project. We look forward to getting our dancing shoes on ready for next year.

Wentworth & District Community Bank were very kind in allocating a grant of $5000 towards our Benetook Chooks farm. We thank them sincerely for their valued contribution.

FUNDRAISING

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CONSOLIDATED PROFIT & LOSS STATEMENTFOR THE YEAR ENDED 30 JUNE 2013 2013 2012 $ $

Revenue Received 3,955,904 3,811,520 Reversal of Provision for Settlement 109,880 - Less Operating Expenses 3,388,410 3,579,068 Operating Surplus before Income Tax 677,374 232,452 Fair Value adjustment on revaluation of Assets - 544,050 Total Comprehensive income for the year 677,374 776,502

CONSOLIDATED STATEMENT OF FINANCIAL POSITIONAS AT 30 JUNE 2013

2013 2012 $ $ Total Assets 6,376,497 5,875,559 Total Liabilities 888,907 1,065,344 Net Assets 5,487,590 4,810,215 EQUITY Reserves 1,214,046 1,214,046 Accumulated Surplus 4,273,544 3,596,169 Total Equity 5,487,590 4,810,215

(Accompanying notes form part of these financial statements. A full financial version is available to financial members upon request).

SRS - BALANCE SHEET

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PIZZA CAFE

HARVEY NORMAN

CHEMIST WAREHOUSE

MILDURA ONESTOP

MILDURA LOCKSMITHS

COIFFURE ON ILEX

SERENE BEAUTY

WIZARD JUMPING CASTLES

BLOCK BUSTER VIDEOS

ATHELETES FOOT PLAZA

MALLE BURGER

DEAKIN BAKERY

THIRSTY CAMEL

MURRAYLAND HOLIDAY

APARTMENTS

WALNUT AVE MILK BAR

CUTTING IT HAIR SALON

DEAKIN CARAVAN PARK

SUNRAYSIA RESORT

PRESITIGE CHAFFURE CARS

SEW NICE

MILDURA GOLF RESORT

JIMMYS BUTCHER

MALLEE FOODS

RACV

LIDO

DVDit

WENTWORTH & DISTRICT COMMUNITY BANK

MILDURA CITY SOCCER CLUB

LETS DANCE FOR CHARITY

Thank you to all supporters of SRS – Past and Present

WITH THANKS TO OUR MAJOR SUPPORTERS & SPONSORS IN

2012-2013

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SUNRAYSIA RESIDENTIAL SERVICES877 FIFTEENTH STREET

MILDURA VICTORIA 3500

P: 03 5022 1741E: srs@srsinc.com.auwww.srsinc.com.au