annual review 2014-15 · during 2014-15 the health innovation network has made great progress in...
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annual review20
14-15
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Contentspages 4–5 Chairman’smessage
pages 6–7 ManagingDirector’smessage
pages 8–9 Overview
pages 10–13 Ecosystemdevelopment
pages 14–21 Patientandpopulationbenefits
pages 28–31 BoardMembers,SeniorResponsibleOfficersandClinicalDirectors
pages 22–27Valueimprovementandsupportingeconomicgrowth
What we do TheHealthInnovationNetworkistheAcademicHealthScienceNetwork(AHSN)forSouthLondon,oneof15AHSNsacrossEngland.
Weconnectacademics,NHScommissionersandproviders,localauthorities,patientsandpatientgroups,andindustryinordertoacceleratethespreadandadoptionofinnovationsandbestpractice,usingevidence-basedresearchacrosslargepopulations.
Workingascatalystsofchangeacrosshealthandsocialcareeconomies,weenablehealthimprovementsandeconomicgrowth.
TheHealthInnovationNetworkisactivelyworkingwithmemberorganisationsacrossthe12SouthLondonboroughstodriveinnovationandspreadbestpractice.
Ourmembersinclude:
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Chairman’s message The Health Innovation Network is proud to be supporting the health and care sector across South London. We are increasingly engaged with our members and are delighted to be seeing real improvements in health and care delivery through the accelerated adoption of innovation. The increasing national support for the Academic Health Science Networks (AHSNs) and the delivery of clear improvements in health and wealth from our projects mean that we are looking forward to delivering more improvements together with our members in the coming months and years.
TheHealthInnovationNetworkaimstoaddvaluetocomplexhealthecosystems,bothnationallyandlocally.InthewakeoftheFrancisandBerwickreports,ourgrowingrolesawAHSNsbeingaskedtoprovideleadershipofthelocalPatientSafetyCollaboratives.NHSEngland’sFiveYearForwardViewfurtherreinforcedtheroleofAHSNs,involvingthemintheNewCareModelsandTestBedProgrammes–someofthefirststepstowardssupportingimprovementandintegrationofservices.ThisisasignificantvoteofconfidenceintheAHSNs,andwearekeentobuildonthistrustinthecomingyear.
Wehavealsotakenamoreactiveleadershiproleinourlocalhealtheconomy.Forexample,weweredelightedtohelpbringtogetherthemajorprovidersofgeneticsservicesinSouthLondonintheirsuccessfulbidtobecomeanationallydesignatedGenomicMedicineCentre.TheHealthInnovationNetworkaddedvaluetothebidthroughdrawinginthirdsectorcolleagues,andbrokeringlinkswithKent,SurreyandSussexAHSN,recognisingpatientflowsintoLondoncentres.Onapan-Londonbasis,wesupportedtheMayor’sLondonHealthCommissionandhavebeencommissionedbyNHSEnglandtosupporttheirinteroperabilityprogramme.
Ourprojectsareallfocusedonimprovinghealthoutcomesandcreatingwealth.Thisyear’sprojectsaregainingrealtractionworkingwithourmemberstomakeimprovements.Ihavebeenparticularlypleasedtoseethenumberofpeople,bothinSouthLondonandfurtherafield,takingpartintheDiabetesImprovementCollaborative,usingourdementiatoolsandadoptingtheESCAPE-kneepainosteoarthritisprogramme.
MuchofoursuccesstodatehasbeenbuiltonChrisStreather’spersonalvisionanddrivetopromotetheHealthInnovationNetworkandthenationalAHSNNetwork.HisstrongrootsinSouthLondonmeanthewasknowntomembersandabletoengagemanyofyouactivelyinourwork.IwouldliketoexpressmyappreciationtoChrisashemovesontonewchallenges.WearegratefultoGuyBoersma,interimManagingDirector,fortakingonthisroleandguidingusskilfullythroughthistransition.WehavenowappointedasubstantiveManagingDirector,TaraDonnelly,whowillbringnewideasandenergytotherole,ablysupportedbytheexistingstrongmulti-professionalleadershipteam.
Ultimately,oursuccesswillbedeterminedbythecontinuedsupportandcontributionsofourmembers.Iwouldliketoexpressmythankstoallofyouwhohaveworkedwithusandsupportedourworkoverthepastyeartohelpdeliverprogrammesthatareeffectiveincontributingtoimprovingthehealthofourpopulation.Inparticular,IwouldliketoacknowledgetheroleoftheSeniorResponsibleOfficersforeachclinicaltheme,mostofwhomhaveadayjobasChiefExecutiveinoneofourmemberorganisations;andalsotheClinicalDirectors,whoworkforuspart-time,alongsideclinicalandacademicrolesacrossSouthLondon.Welookforwardtocontinuingtoworkwithyou,yourteamsandpatientsandserviceusersacrossSouthLondoninthecomingyearasweseerealimprovementsinhealthoutcomesfromourcollaborations.
Professor Richard Barker OBE Chairman
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TheHealthInnovationNetwork,incommonwiththeotherAHSNsnationally,wasawardedalicencefromNHSEnglandbasedonthedeliveryoffourcoreobjectives:
1. Meetinghealthneedsoflocalpopulations
2. Buildingacultureofpartnershipandcollaboration
3. Speedinguptheadoptionofinnovationintopracticetoimprovepatientoutcomes
4. Creatingwealththroughco-development,evaluationandadoptionofnewproductsandservices
OurevolvingNetworkacrossSouthLondonstrivestomeettheseobjectivesinanintegratedway,drivingdeliverythroughasmallnumberofclinicalthemes(diabetes,musculoskeletal,alcoholanddementia)selectedasaresultofananalysisoflocalpopulationhealthneeds.Allindividualprojectswithinthesebroadthemeshavebeendevelopedandselectedwithinvolvementoflocalprofessionals,andwithinputfrompatientsandpublic,andthirdsectororganisations.Thisgivesusconfidencethatweareindeedmeetingthehealthneedsofourlocalpopulationsbytheinclusiveapproachthatwehavetakentodetermineourpriorities.
Allourprojectsinvolvemultiplepartners.Partnershipandcollaborationareintegraltoallthatwedo:bothcreatingaculturewherememberorganisationsvaluetheopportunitytolearnfromeachother,andthroughprojectsthatencourageworkingacrossboundaries,therebyhelpingtointegratefragmentedpatientpathways.
Manyofourprojectsarespecificallyaimedatincreasingimplementation,orspreadandadoption,ofevidence-basedinnovationstoimprovepatientoutcomes.Forexample,ourdiabetesteamwerekeentounderstandwhynewtechnologieswiththeabilitytotransformthelivesofthosewiththischronicconditionaresounderutilisedintheUK.Insulinpumps,firstdevelopedinSouthLondon,onlyreachasmallproportionofeligiblepatientswithtype1diabetes,basedonpredicteduptakefromtheNICEtechnologyappraisal.Ourdiabetesteambroughttogetherclinicalandmanagerialteamswithpatientsandinsulinandpumpmanufacturers,toforman‘ImprovementCollaborative’,takingteamsthroughastructuredprocesstoreviewandimprovetheirservices,inordertoincreaseaccesstonewtechnologiesincludinginsulinpumps.
OurmusculoskeletalthemehasalsofocusedonaSouthLondoninnovation,anexercise-basedinterventionforosteoarthritis(OA)kneepaincalled‘ESCAPE-pain’.Throughhighlightingthebenefitsofthisinterventionandprovidingsupporttonewsites,wehavesignificantlyincreasedthenumberofOApatientsbenefiting,andhavehighlightedsignificantpotentialcostbenefits.AlongsidethisworkwehavedevelopedanESCAPE-painwebsitetosupportprofessionalsinthedeliveryofESCAPE-paininamoresustainablemanner.
Creatingwealththroughco-developmentisourfourthobjective,andanexampleofourworkinthisareaisthepartnershipbetweenourdementiateamandacommercialdigitalcompany,IXICO.IXICOwasawardedfundingfromtheSmallBusinessResearchInitiative(SBRI)inordertoco-developanelectronicsupporttool(MyBrainBook)forpeoplewithdementiaandtheircarers.Followingaverypositiveinitialpilotsupportedbythirdsectorpartners,wearenowsupportingIXICO’sworkinLewisham,testingMyBrainBookingreaterdepth.
ThisAnnualReviewprovidesmoredetailabouttheseexcitingprojectsandothersuccessestodate,includinghowwearebuildingcollaborationswithourpartnerorganisations,suchasKing’sHealthPartnersandtheSouthLondonCollaborationforLeadershipinAppliedHealthResearchandCare(CLAHRC),toensurethegreatestpossibleimpactfromourcollectivework.Ourchallengefortheyearaheadistocontinuetodrivespreadandadoption,sowecandemonstratethatbest-practicecareandnewinnovationsareavailabletomoreandmorepeopleacrossSouthLondon.IamconfidentthatthenewlyappointedManagingDirector,TaraDonnelly,willleadtheHealthInnovationNetworksuccessfullytothenextphaseofitsdevelopment,makingadifferencetothepopulationofSouthLondonandbeyond.
Dr Chris StreatherManagingDirector(April2012toMarch2015)
Managing Director’s messageDuring 2014-15 the Health Innovation Network has made great progress in all programme areas, with tangible outputs being delivered by our multi-professional teams, supporting improvements in our member organisations and thereby touching the lives of patients and public across South London. I am delighted to be sharing highlights from the last 12 months in our second Annual Review.
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OverviewWhat we do In South LondonAcademicHealthScienceNetworks(AHSNs)servetoconnectacademics,NHScommissionersandproviders,localauthorities,patientsandpatientgroups,andindustryinordertoacceleratetheprocessofinnovationandfacilitatetheuptakeandspreadofresearchfindingsandbestpracticeacrosslargepopulations,improvinghealthandgeneratingeconomicgrowth.
Thereare15AHSNsacrossEnglandandweworkcollaborativelytogetherinordertoachievegreaterimpactfromourlocalinitiatives.
TheHealthInnovationNetworkistheAHSNforSouthLondon.Weareamembershiporganisation,embracingallhealthandcareorganisationsacrossthe12SouthLondonboroughs.Weworkinpartnershipwithindustry,patientorganisationsandthepublic,actingasacatalystandfacilitatorofchange.Ourambitionsaretoimprovepatientoutcomesandsupporteconomicgrowth,throughfacilitatingsystem-widechange.
Ourprogrammesfocusonlocalhealthpriorities,withclinicalthemesindiabetes,dementia,musculoskeletalandalcohol.WealsosupportimprovementsincancercaredeliveredbytheLondonCancerAlliance.Ourinnovationthemes–patientexperience,patientsafety,technologyandinformation,educationandtraining,andwealthcreation–underpintheclinicalprogrammes,aswellasprovidingdirectsupporttoourmembers.
Eachofourclinicalandinnovationthemeshasasmallnumberofspecificprojects,identifiedandshapedinpartnershipwithprofessionalsandexperts,andpatientsandpublicfromacrossSouthLondon.Ourphilosophyistopromoteself-careandencouragea‘wholeperson’approach,byintegratingphysical,mentalhealthandsocialcareacrosstraditionalboundaries.
In particularWe support greater uptake of proven innovations and best practice across whole populations, by:
• supportingprovidersandcommissionerstoidentify,adoptandspreadbestpractice,newtechnologiesandproveninterventions,toimproveoutcomesmorequicklyandatscale;
• developinganumberofeffectivetoolsandsharingtechniquesandmethodologiestosupportourmembersinqualityandserviceimprovement;
• activelyworkingtoalignourprioritiesandprojectswiththoseofourmembersandpartnerorganisations,inordertoachievegreaterimpact;
• encouragingandfosteringvalue-addingrelationshipswithindustry/commercialcompanies;
• shapingtailoredapproachesthatrespondtolocalneeds,forexamplebysupportingmeasurementanddataanalysis,capabilitybuildingforcontinuousimprovement,brokeringnewopportunitiesandrelationships,andevaluatingnewandproposedmodelsofhealthandcare.
We support system-wide working, and connect local initiatives and expertise, by:
• enablingsystem-wideproblemsolvingthroughouruniqueneutralfacilitatorrole,andourextensivenetworks,particularlyourbreadthofrelationshipsandknowledgeoftheexpertsandinitiativesunderwayacrossSouthLondon;
• usingourlocalchampionsandnetworkstobuildstrongclinicalengagement,andapplyingacademicrigourtosupporteffectivechange;
• creatingsystemcapability,andhelpingourmembershiprespondmorereadilytoregionalandnationalchallenges,opportunitiesandpriorities–thoseemergingfromtheLondonHealthCommissionandtheFiveYearForwardView–allowingSouthLondontobenefitfromtheexpertiseandresourcesthatsuchinitiativesbring;
• workingwithpartnerstosupportsustainabilitythroughembeddingbestpracticeandinnovationintoroutinecaredeliveryandcommissioningprocesses,supportedbyskillsdevelopment.
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Ecosystem developmentDeveloping our health ecosystemOurambitionistocultivateastrongandsustainablehealthandsocialcaresystemwithinwhichallmemberorganisationscanthrive,andhealthcarebusinessescanbesupportedtobemoresuccessful.Theterm‘ecosystem’describesthediversearrayofparticipantsandresourceswhocontributetoavibrantlocalhealthandcaresector.
TheHealthInnovationNetworkaimstosupportanddevelopthelocalecosystemthroughworkingcollaborativelywithourmembership.
We work as a facilitator, broker and catalyst among our members and stakeholders.Weareachievingimpactbyworkingwithhundredsoforganisations,thousandsofindividuals,andthroughmultiplemediachannels–actingascatalysts,match-makers,co-ordinatorsandknowledge-sharers.Weprovideauniquesystemperspective,notrepresentinganyonestakeholdergroup.Ourseniorstaffandclinicalteamsaredrawnfromourmemberorganisations,andhaveestablishedrelationshipsthatenableustobrokerandfacilitateinter-organisationalproblemsolving.
Bringing together partners to create a world-leading Genomic Medicine CentreInsummer2014,NHSEnglandissuedaninvitationforbidstobecomenationalGenomicMedicineCentresaspartofthe‘100kGenomeProject’.OurChairman,RichardBarker,facilitatedthecreationofaconsortiumacrossSouthLondonandKent,SurreyandSussex(recognisingpatientflowsacrossourgeographies),whichwassuccessfullydesignatedasaGenomicMedicineCentreinDecember2014:ahugelyexcitingmilestonefortheregion.TheSouthLondonGenomicMedicineCentreservesapopulationofmorethan7millionpeopleandisapartnershipbetween:fourfoundationtrusts(Guy’sandStThomas’,King’sCollegeHospital,SouthLondonandMaudsley,andStGeorge’sHealthcare),twouniversities(King’sCollegeLondonandStGeorge’s,UniversityofLondon),twoAHSNs(HealthInnovationNetwork,andKent,SurreyandSussexAHSN),King’sHealthPartnersAcademicHealthScienceCentre(AHSC)andtwopatientorganisations(MacmillanCancerSupportandGeneticAllianceUK).
Apatientandpublicinvolvement(PPI)andcommunicationsforum,ledbytheHealthInnovationNetworkandsupportedbythirdsectorcolleagues,becameastrongelementofthebidandwasoneofSouthLondon’sdifferentiatingfeatures.Ourapproachhasgivenacriticalvoicetospecialistpatientorganisationsacrossournetworksandnationally,shapinghowthisworkisdelivered.
Reducing diabetic emergencies – minimising the impact of diabetes on people’s livesEarlydiscussionswithmembersandstakeholdersidentifiedthatsignificantnumbersofpatientswerecallingambulances,manybeingconveyedtohospital,duetopoormanagementoftheirdiabetesleadingtohyperorhypoglycaemia.Theseepisodescancauselong-termhealthconsequencesforpeoplewithdiabetes,andareoftenavoidablewithbetterdiabeticcontrol.OurDarziFellowwasinterestedtoseehowthesepatientswerebeingfollowedup,andwewerepleasedtoworkwithLondonAmbulanceService(LAS)inthisarea.Reviewingpatient-leveldataenabledadeeperunderstandingoftheissues,andtheteamthenbroughttogetherLAS,diabetesservices,GPsandcommissionerswithineachSouthLondonboroughtoreviewandimprovepatientpathwayslocally.
Significant numbers of patients were calling ambulances, many being conveyed to hospital, due to poor management of their diabetes leading to hyper or hypoglycaemia
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Interoperability – connecting members Bringing together best practice and evidence base to improve peer support in dementia
Improving outcomes for knee osteoarthritis with
Working together in patient safety
Created and launched in March 2015, our dementia
peer support resource pack downloaded
2,500+ times
WehavebeenworkingcollaborativelywithNHSEngland(London),inconjunctionwiththeOfficeforCCGsandourpartnerAHSNsinLondon,inordertodevelopacommonframeworkforinteroperabilityacrossLondon.Thisworkwillincreasetheabilityofourmemberstosharevitalhealthcareinformation,withthepotentialtosignificantlyimprovequalityandsafetyofcare.Joiningupdatasourcesinthiswayalsoprovideshugepotentialforresearchexploration.
Thisworkwillleadtothedesignofstandardsandconsentmodelstofacilitatewidercross-Londonsharingofpatientrecords.Buildingonthesuccessofeventsledbyourteam,avirtualinformationgovernancecommunityhasbeencreated,currentlywith70peopleincludingDameFionaCaldicottsignedupfromacrossourmembershipandfurtherafield.Theprovisionofaneasilyaccessiblecommunicationplatformenablesmemberstokeepuptodatewithdevelopmentsinthiskeyarea,includingcollaborationwithexpertsinthefield,andtoworktowardsdevelopinglocalsolutions.
AmappingexercisebyourdementiateamdiscoveredawidevariationinprovisionofpeersupportforpeoplewithdementiaacrossSouthLondon–withsomelimitedopportunities,particularlyforethnicminoritygroups,youngerpeoplewithdementia,andlesbianandgaypeople.TheHealthInnovationNetworkcommittedtoaddressthis,andhasworkedtogetherwithmanyexistingpeersupportgroups,peoplewithdementiaandprofessionalstodevelopapeersupportresourcepack.
Bringingtogetherexamplesofgoodpracticeandevidence-basedguidance,theresourcepackaimstohelpgroupsandorganisationstobettersupportpeoplewithdementiainSouthLondon.CreatedandlaunchedinMarch2015,ourdementiapeersupportresourcepackwasdownloaded1000timesinitsfirstmonthandhassincebeendownloadedafurther1500times,whichgivesthepotentialtodriveimprovementsinpeersupportoffered,inSouthLondonandnationally.
Wearealigningourprioritieswithpartnerorganisationstoachievegreaterimpact.
Throughdiscussionwithourmembersandstakeholdersweidentifiedthatpatientswhowerelivinginpainwithosteoarthritishadlimitedhelpinmanagingtheircondition.Practitionerswereoftennotconfidentintreatingthisgroupofpatients,andwerenotroutinelyfollowingNICErecommendations(toprovideeducationandexercisesupport).
Aninterventiontohelpthesepatients,‘ESCAPE-pain’(grouprehabilitationprogrammeforpatientswithkneeosteoarthritis),hadbeendevelopedinSouthLondon,byourClinicalDirectorProfessorMikeHurley,butwasnotbeingwidelyimplemented.Inthepastyearthemusculoskeletal(MSK)teamhavesuccessfullyspreadESCAPE-painacrosshealthcareprovidersinSouthLondonbenefittinghundredsofpatients,andarenowworkingwithleisurecentresandothernon-healthcaresettingstogettheprogrammeclosertopatients’communitiesandgivepeopletheopportunitytoself-refer.
InOctober2014,theHealthInnovationNetworklauncheditsPatientSafetyCollaborative(PSC)aspartofanationalprogrammeledbyAHSNs.TheSouthLondonCollaborativeisgrowingquickly,withpatientsandcarers,frontlinestaff,boardleadersandotherstakeholdersworkingtogetheracrossthewholehealthcaresystem,fromhospitalstopeople’sownhomes–withtheaimofco-designinginterventionsandinitiativestoreduceavoidableharm,savelivesandembedapatientsafetyculture.
RecognisingthattherearealreadyahugenumberofinitiativesinpatientsafetyfollowingtheFrancisandBerwickreports,andthatourmemberswillhavetheirownparticularlocalpriorities,wesetouttolinkourPSCcloselywithbothnationalandlocalinitiatives,includingSignuptoSafety,QualityAccounts,SafetyThermometer,andNHSChangeDay.Wehave,inparticular,madestronglinkswiththeKing’sHealthPartners’successfulSafetyConnectionsprogrammeandareshapingourprioritiesinlinewithworkalreadyinplaceacrossSouthLondon.WeareworkingwithfiveofourmembertruststodeliverearlyimpactsthroughtheNoCatheter,NoCAUTI(catheter-associatedurinarytractinfection)project,whichlooksathowsystemsandprocessescanbeimprovedtoreducecatheter-associatedinfectionsinpatientsinhospital.
Wealsosetaboutestablishing‘CommunitiesofPractice’inpatientsafety–acommunityinwhichmemberslearnfromandwithoneanother,andbuildthestrongrelationshipsacrossinstitutionsandprofessionsneededforpositive,systemicchangeinSouthLondon.
Of c.93,000 inpatients catheterised p/yr 7,000+ develop UTIs costing £14.6m in excess bed days
No Catheter, No CAUTI will improve care and cut costs
has spread to 10 sites benefitting 700+ patients – now breaking down barriers and being delivered in private health and leisure centres
Virtual information is key to updating our members
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Patient and population benefits
Delivering patient and population benefits
ESCAPE-painhasspreadto10sitesbenefitting700+patients–nowbreakingdownbarriersandbeingdeliveredinprivatehealthandleisurecentres.
MeirKattanparticipatedinESCAPE-painatDulwichCommunityHospital:
“Iwashavingalotofkneepainandmymobilitywasn’tgood,soIwenttomyGPasIthoughtIneededakneereplacement.IwasreferredtotheESCAPE-painprogrammeandbegantheexerciseswhichIthoughtwerereallysimpleatfirst–infacttooeasy–butsoonrealisedtheywereworkingandbeingsimple,theyweresoeasytodo.
“Afterafewweeksontheprogramme,InoticedahugeimprovementandI’mnoteventhinkingaboutakneereplacementnow.I’mnotonlyfarlesstiredfromthepainbutcanwalksomuchbetter.Icando10,000stepsadaywithoutthinkingaboutit–mywifeevenboughtmea‘Fitbit’torecordmyactivitylevel!
“Thecoursehasworkedexceptionallywell–fromthetimingsoftheclasses,thepeersupportandimprovementinmykneeanddramaticdropinmypainlevel.Ireallycan’trecommendESCAPE-painhighlyenough.”
Feedbackfromusers,policyleads,academia,NHSEnglandandthethirdsectorhasalsobeenimpressive.
“It’sreallyimportantthatwepromotetheadoptionofthisprogrammeandmakesureitsdisseminationachievesthebestpossiblereach,”saidDrKarenRobb,RegionalRehabilitationLead,London,NHSEngland.
“Congratulations on the work the Health Innovation Network has done. This really captures the core NICE recommendations of sharing information and using exercise and turning it into practice – well done.”
Arthritis Research UK Professor of Musculoskeletal Therapies, Krysia Dziedzic, Keele University, and NICE Fellow
Net annual savings across health and social care of£10m p/yr can be achieved if delivered to just 5% of the South London knee osteoarthritis population
Case studies and outcomes
Meir Kattan
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Inthelastdecadetherehasbeenanastonishing75%increaseinpeoplediagnosedwithdiabetesbytheirGP.InSouthLondon,in2014,thediabetesprevalencemodelforlocalauthoritiesshowstherewere174,627peopleovertheageof16onGPdiabetesregistersandthisisexpectedtoriseto249,848by2030.
WerecognisedtheopportunitytobringmembersandpartnersacrossournetworktogethertocreateaDiabetesImprovementCollaborativetobreakdownbarriersandlookathowtocreatesystem-widesolutions,startingwithtechnologyinType1Diabetes.Over60consultants,specialistnurses,alliedhealthprofessionals,managers,commissionersandserviceusersfromacrossLondonhaveattendedeachofourDiabetesImprovementCollaborativeworkshops.
WorkingwithourpartnersatCLAHRCandHealthEducationSouthLondon(HESL),wehavedelivereddevelopmentopportunitiesforover100peopleworkingandlivinginSouthLondon,includinginteractiveworkshops,toconsiderhowbesttoinvolvepatientsinourworkandimprovepatientexperience.
HESLworkedwithustobidforandlaunchaSchwartzprogrammeforSouthLondonsupportingsixsitestodeliver‘compassionatehealthcaretraining’inhospiceandcarehomes,mentalhealthandcommunityservicesettings.
WorkingwithexperienceandengagementleadsacrosshealthandsocialcareinSouthLondon,patientgroupsandthevoluntarysector,wehavefurtherdevelopedtheSouthLondonPatientExperienceNetwork.ThisissupportedbyouronlineJivecommunitywith100followers,whichnowhostsawidelibraryofcontent,includingover50films,approximately60keydocumentssuchasreportsandframeworks,upcomingevents,andseveralguestblogposts.
Minimising the impact of diabetes on people’s lives
Valuing patient involvement and strengthening patient experience
Diabetes costs the NHS£10bn a year accounting for 10% of the NHS budget
10%
Supporting delivery of Schwartz Rounds (compassionate healthcare training) in partnership with HESL to six organisations across South London
By 2018 we will enable up to 15% of South London’s adult type 1 population to gain better control of their diabetes by using pump therapy
Our Diabetes Improvement Collaborative includes 10 clinical teams and over 60 multi-disciplinary healthcare professionals attended each workshop
Case studies and outcomes
SinceweestablishedourDiabetesImprovementCollaborativeinJune2014,therehasbeenanincreaseof16.4%inthenumberofpeopleusinginsulinpumptherapyfromSouthLondonproviders,thefastestrecordedincrease.Inrealtermsthismeansthatmorethan200additionalpeoplearenowreceivinginsulinpumptherapyandweareontracktoensurethatby2018,15%ofSouthLondon’sadulttype1populationwillhaveaccesstothistechnology.
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Case studies and outcomes
WeareaddingvalueandworkingtoreducetheselevelsbyworkingacrossSouthLondontoaddressalcohol-relatedfrequentattenders(AFAs)whohavecomplexmultipleproblemsaswellasalcoholaddiction,andrepeatedlyvisithospitalemergencydepartments.
AlongsideplansforatrialinthisareabytheCLAHRC,ourteamarebringingtogetherpartnersfromanumberoflocalserviceswhoaretestingnewinitiativesandmodelsofcareforthisgroupofpatients,toshareexperiences,knowledgeandexpertise.
ByworkingwithoureducationpartnersinSouthLondonuniversities,weareofferingfilmstudentstheopportunitytoenteracompetitiontotackleunderlyingstigmathatsomeAFAsmayfaceamongNHSstaff.Thecompetition,whichwillbejudgedlaterin2015,willcreateaseriesofshortfilmsrelatingtostigmathatwillbeusedintrainingforNHSstafftowardstheendoftheyear.
Ouralcoholteam,ledbyProfessorColinDrummond,ourClinicalDirectorforAlcohol,areexploringwhytheinterventionIdentificationandBriefAdvice(IBA)foralcoholisnotwidelyadoptedinpractice.Despitestrongresearchevidence–largelyfromSouthLondonandMaudsleyNHSFoundationTrust’sInstituteofPsychiatry–demonstratingitsefficacyatreducingharmfulandhazardousdrinkinginpopulations,thisissuecontinuestochallengeoursystem.OneofourDarziFellowsconductedapilotprojectwithfourGPpracticesinSouthLondontounderstandthepracticalchallengestheyfaceindeliveringIBAeffectivelyinprimarycare,andsupportingthemindesigningstrategiesforimprovement.
Aswellasbeingarecognisedinternationalexpertinthefieldofalcohol,andleadingalcoholprogrammesacrossKing’sHealthPartnership,CLAHRCandtheHealthInnovationNetwork,ProfessorDrummondisleadingourteamtodevelopanonlinetooltosupportcommissioners,whichwillincludeguidanceonthecommissioningofIBAandassociatedtraining,andhelpmaketheeconomicandhealthimprovementcaseforIBA.Tocomplementthis,theCLAHRCteamisdevelopinganIBAapptotestapproachesthatdeliverIBAdirecttoendusers.
Identification and Brief Advice (IBA) – reducing harmful drinking
Joining up alcohol work in South London
In the past 8 years alcohol related hospital admissions doubled
Withtheaimofbringingtogetherevidenced-basedresourcestohelpcommunitygroupsandfunderssetupandrunpeersupportgroups,aswellasguidanceonhowtomakeolderpeoplegroupsmoredementiafriendly,ourteamwelcomedtheinvolvementofNadaSavitch,DirectorofInnovationsinDementia(acommunityinterestcompany).Herinsighthighlightedthepowerandimpactoffilminhelpingpeoplewithdementiaandtheircarerstoseethevalueofmeetingothersinasimilarsituation.
Nadaexplains:“Filmingpeoplewithdementiaallowstheirstorytobeheard,intheirownwords,andreallybringstolifetheessenceofpeersupport.Thereisamisconceptionthatpeersupportaddsnovaluetopeoplewithdementiaastheywillnotgetbetter.Thefilmsshowhowengagedpeopleareatthesegroupsandhowmuchenjoymentpeopleget.”
Aswellasfilms,thepackincludescasestudies,policyandresearchrelatedtothebenefitsofpeersupport,aswellasresourcesonfunding,stafftrainingandevaluationofgroups.Ithasbeendevelopedforthestatutory,community
andvoluntarysectorsthatareworkingwith,orcommissioning/fundingservicesfor,peoplewithdementiaandwewouldliketothankAgeUKandMentalHealthFoundationwhoalsocontributedresources.
Partnersandmembershavepraisedthepacksaying:
“WeareproudtohavesupportedtheHealthInnovationNetwork,withthedevelopmentoftheirresourcepack.Peersupport,suchastheDementiaCafesthatAlzheimer’sSocietyrun,canreallyhelpimprovepeople’squalityoflife.Theygivepeoplewiththeconditionandtheircarerstheopportunitytosocialisewithothersinsimilarsituationsandreceivevitalsupport.”Alzheimer’s Society
“Thisisgoingtobeatrulyusefulresource.Wearealwaystryingtoshareourexperienceasadementia-centredcommunityandtolearnfromothers’innovations.”Michael Edwards, Chair of Trustees, Lambeth Healthy Living Club
Bringing together peer support resources for people with dementia
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Case studies and outcomes
WorkingacrossSouthLondon,agroupofpatientsafetypeers,ledbyourpatientsafetyteamareshapingasharingandlearningnetwork.
CommunitiesofPractice(CoPs)arenotnewintheNHSandhaveanestablishedplaceinimprovementworkandreducingfragmentationofpractice.MembershavehighlightedaninterestincreatingarangeofCoPsgoingforwardincluding:delirium;dutyofcandour;education,trainingandculture;medicationsafety;andSchwartzRounds,amongothers.
OurPatientSafetyCollaborativeisverymuchdrivenbyourmembers’needs.ItisledbyKateGrimes(ChiefExecutiveatKingstonHospitalNHSFoundationTrust),whoisSeniorResponsibleOfficerforourCollaborative.OurPatientSafetyClinicalDirectors–DrAdrianHopper(Guy’sandStThomas’NHSFoundationTrust)andChiefNurseJennieHall(StGeorge’sUniversityHospitalsNHSFoundationTrust)–workwiththeprogrammeteam.
What our members and partners say about our Communities of PracticeJanetConinx,HeadofPatientSafetyandRisk,CroydonHealthServices,andamemberoftheCoPDesignTeam,said:“Therehasbeenalotofenergy,sharingofgoodideas,successesinteamworkandwhathasstruckmeisthesimilarityonsubjects.”
ProfessorofImplementationScienceandPatientSafety,atKing’sCollegeLondon,NickSevdalis,said:“Peoplearealreadyasking‘isthisthebestwecanbedoing?’…thismakesusrealisewedon’tneedtoreinventthewheelasthereareguyswecanlearnfrom–it’saboutthespreadofgoodpractice.”
CatherineEde,SignuptoSafetyCampaignsaid:“Forme,meetingupwithallthetrustshasbeeninvaluable.It’sbeengoodtobeabletofindoutsuccessesaswellassomeoftheproblems.”
Patient Safety Collaborative, building ‘Communities of Practice’
Non-clinical internship schemeWearedevelopinginternshipopportunitiesinpartnershipwithKingstonUniversity,LondonSouthBankUniversityandGoldsmithsCollegetosourcetalentedcandidates.
WithbothgraduateandundergraduatenumbersgrowingacrossWesternEurope,includingtheUK,wehaveanimportantroletoplayinusingourextensivenetworkstosupportrecentgraduatesintojobs.
OurNon-ClinicalInternshipProgrammeaimstowidenaccesstonon-clinicalcareersinthehealthandsocialcareeconomyforgraduatesandundergraduatesinSouthLondon.
FocusedonharnessingtalentfromlocaluniversitiestobenefittheNHS,internshipscanbesetupwithanyHealthInnovationNetworkmemberorganisationinarangeofnon-clinicalareassuchasfinance,informatics,communication,marketingandprojectsupport.Allinternshipsaresalaried.
TukiyaMutupa,theHealthInnovationNetwork’sfirstinternasaprogrammeassistant,hasgoneontofindaroleinapharmaceuticalcompany.
Tukiyasaid:“Theinternshipallowedmetorealisemystrengthsinnewareasofworksuchasdataanalysisanddevelopnewskillsineventmanagementandwebsitemaintenance.Ihavereallydevelopedpersonallyandprofessionallyasaresultofmyinternship.”
Non-Clinical Internship
Programme – placed 12
interns in NHS
organisations
Tukiya Mutupa, the Health Innovation Network’s first intern, said:“The internship allowed me to realise my strengths in new areas of work such as data analysis and develop new skills in event management and website maintenance. I have really developed personally and professionally as a result of my internship.”
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Value improvement and supporting economic growthImproving health outcomes is the primary driver of innovation. Innovations are sometimes thought to result in a cost pressure, and we are conscious of the financial pressures on the health and care system.
Therefore, the Health Innovation Network’s final objective is to ensure that we only support innovations that aim to improve value or encourage economic growth. Economic growth is a key focus as it will boost tax revenues, which fund the NHS. The Health Innovation Network’s projects support our members to improve the value of the services they provide or contribute to economic growth in different ways.
Focusing companies on solving health needsTheHealthInnovationNetwork’scollaborationwiththeSmallBusinessResearchInitiative(SBRI)forHealthcarehascontinuedtodevelop.SBRIawardssupportsmallbusinessestodevelophealthcareinnovations.Theybringtogetherbusiness,health,technologyandgovernmentpartnerstodeliveraseriesofcompetitionsforbusinessestoaddressmajorunmethealthneeds.Unlikemanyresearchanddevelopmentprojectsthatoffergrantormatchfunding,SBRIcontractsare100%fundedandtheinventorretainstheintellectualpropertyrights.Togetherwehaveshapedfundingcompetitionsforbusinessestohelpsolvesomeofthemostcomplexchallengesfacingolderpeoplewithmultiplemorbidities;thesewerelaunchedinJune2015.
Developing digital health opportunitiesTheHealthInnovationNetworkissupportingbusinessandthehealthsystembyexaminingthepotentialforutilisingtechnologyforonlineconsultationsandsupportforpatients.WeareworkingwithlocalGPsandbusinessestoevaluatethebenefitsofsystemsthatprovideconsultations,patientmanagementandsupportedself-care.ThesepartnershipsarehelpingustounderstandandarticulatethebenefitstomembersofinnovationinpracticeandwewillbemakingresultsofthisworkavailabletomembersinAutumn2015.
Promoting London as a centre for health industries ThethreeAHSNsinLondonhaveworkedtogetherwithLondon’sthreeAHSCsandtheMayor’sofficetoestablishandpromoteMedCity,whoseambitionistopositionGreaterLondonandSouth-EastEnglandasaworld-leading,interconnectedregionforlifescienceresearch,development,manufacturingandcommercialisation.MedCitybringsvaluableexpertise,particularlyaroundseedingactivities–bringinginvestors,industryandthefinancecommunitytogetherwithafocusonlifesciencesandbringstogetherpeoplebuildingonparallelinitiativessuchasTechCity.
WearealsoworkingwiththeotherLondonAHSNs,MedCityandtheGreaterLondonAuthoritytoimplementtherecommendationfromtheLondonHealthCommissiontodevelopaDigitalHealthInstituteandAccelerator.Aninitialstakeholdereventattractedmorethan100delegateswhoexploredthekeychallenges,opportunitiesandnextstepsfordevelopingthispioneeringpan-Londonprogramme.
Togethertheseinitiativeswillbuilduponworld-classclinicalandacademiccentrestohelpLondoncontinueitstrajectorytowardsbecomingaworld-leadingcentreforthelifescienceanddigitalhealthsector.
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Building on expertise from industry TheHealthInnovationNetworkiskeentoworkwithindustrypartnerswhobringexpertisetosupportimprovementprojects.Ourindustrypartnershipsextendthroughoutourprogrammes,withpartnersinvolvedinmostofourclinicalthemes.Weareparticularlyproudofourdiabetesprogramme,whichhasdevelopedstrongjointworkingarrangementswithpharmaceuticalanddeviceindustrypartners.
TheDiabetesImprovementCollaborativeissupportedbythreecommercialpartners:RocheDiabetesCare,BoehringerIngelheimandJohnson&Johnson(JanssenandAnimas).Throughthisjointworking,theCollaborativeisabletoaccessconsiderableexpertisefromindustry,andworksalongsideourprogrammeteamandpartnersNHSElect,whichprovidesapositiveexperienceofcommercialjointworkingforthememberteamsparticipating.
Partnering with companies to develop required healthcare solutions with potentialThereisasignificantopportunitytobetterusetechnologytosupportthecareofpeoplewithdementia.Thedementiateampartneredwithalocalcompany,IXICO,tosuccessfullysecureSBRIfundingfordevelopmentofanonlinecaresupporttool,myMyBrainBook.Thetoolisintendedtogivepeoplewithdementiaandtheircarershelpwithcommunicationandco-ordinationofcare.OurteamhasworkedcloselytosupportIXICO’sproductdevelopmentby:
• providingtheinitialclinicalconceptforMyBrainBookandongoingclinicaladvice;
• bringinginthirdsectorpartners,suchasInnovationsinDementia,tohelpengagepeoplewithdementiainthedesignandcontentofthetool;
• brokeringaccesstolocalclinicalservicesfortestingandpilotingthetool.
Theprototypetoolhasbeenpositivelyreceivedbypeoplewithdementiaandtheirfamilies,aswellasthelocalserviceprovidersandvoluntaryorganisations(includingtheAlzheimer’sSociety)andcommissioners.TheMyBrainBookproductisnowbeingusedaspartofamajorstudybeingundertakenbythefourAHSNsandacademicsintheNorthofEngland.ThehopeisthatMyBrainBookwillbeasuccessfulproductforIXICOintheUKandpotentiallyinternationally.
Improving effectiveness through focus on staff health and wellbeing Wehaveprioritisedstaffhealthandwellbeingasanareathatfeaturesinrecentpolicydirection,particularlybytheLondonHealthCommission.Ithasthepotentialtosignificantlyimpactonthelocalhealtheconomyifweaddressbothabsenteeismandpresenteeism(staffbeingatworkbutunproductiveduetohealthandwellbeingproblems).AsthisisacommoninterestwithKing’sHealthPartners,weco-hosteda‘MindandBody’staffhealthconferenceinFebruary2015,attendedby200membersfromacrossourNetwork.Theinspiringdebatewasledbypresentationsfromacrossthepublicsector,industryandcharitiessharingexamplesofbestpractice,withDameCarolBlackandEarlHoweaddinganationalpolicyperspective.Buildingontheenergygenerated,wehaveestablishedanonlinegroupofapproaching100members,usingourJiveplatform,andareactivelyworkingwithindustrypartnerstoexploreopportunitiestocollaboratewithourmembersacrossSouthLondon.
Leadingbyexample,wehavesigneduptotheBritishHeartFoundation’sHealthatWorkmissionandareworkingtoachieveaccreditationfromtheGreaterLondonAuthority’sHealthyWorkplaceCharter.
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Overthesummerof2014,weranoursecondInnovationGrantsandRecognitionAwards,apartnershipbetweentheHealthInnovationNetworkandHealthEducationSouthLondonthatcelebratesthetalentandgoodideasfromourmemberorganisations,particularlyinrelationtoinnovativeeducationandtraininginitiatives.
Wereceived64applicationsforfunding;awardedatotalof£500kingrantstoteamsand
organisationsincludingacuteandmentalhealthtrusts,communityproviders,clinicalcommissioninggroups(CCGs),universities,emergencyservices,charitiesandthirdsectorpartnersacrossSouthLondon;andrecognised10outstandingteamsandindividualsacrossourhealthandcaresystem.WeweredelightedthatBBC’sJustinWebbhelpedpresentwinnerswiththeirawards.Someexamplesoflastyear’swinnerscanbeseenbelow.
Health Innovation Network and Health Education South London Innovation Grants and Recognition Awards
Mealmats – Clare Fundell, Erin Probert, Amy Hewer and Rebekah Van Syke – Royal Hospital for Neuro-disability
MealmatsareaninnovativeresourcedevelopedattheRoyalHospitalforNeuro-disabilitytoimprovepatientsafetyatmealtimes.
Theyaresimplewipeableplacematscontainingmulti-disciplinaryguidelinesforeating,drinkingandswallowingfromSpeech&LanguageandOccupationalTherapy.Thismeansthattheguidelinesaboutwhatfoodanddrinktexture,equipment,positioningandlevelofassistanceeachpersonneedsisimmediatelyavailableatthepointofcare.TheuseoftheMealmatshasenhancedcompliancewithguidelinesandincreasedpatientsafetyandindependenceatmealtimes.
PatientSafetyAward
Developing the Whole Workforce
Award
Rising Star
AwardJeremy Corcoran – Guy’s and St Thomas’ NHS Foundation Trust
JeremyisahighlyspecialisedphysiotherapistworkingclinicallywithintherehabilitationphysiotherapyteamatGuy’sandStThomas’NHSFoundationTrust.Hisspecialistskillsandclinicalinterestarewithintheuniquevestibularclinicalsettingandpatientpopulations.
Alongsidehisclinicalwork,JeremyiscompletinghisPhDinthisclinicalspecialty.SomeofJeremy’sworkhasbeenpublishedinpeerreviewjournalsincludingTheOtorhinolaryngologistandTheJournalofLaryngology&Otology.Hehasalsoreceivedcharitablegrantstofundahighlyinnovativeprojectprovidinganefficientdiagnosticandevaluativedeviceforvestibularpatients.
Multi-agency response to domestic abuse – Dr Karen Cleaver (University of Greenwich) and DCI Andrew Furphy (Metropolitan Police Service)
Theprojectshouldhelpformthebasisforrecommendationsformulti-professional,multi-agencyworkingandworkforcedevelopmentacrossagenciesinSouthEastLondon.TheUniversityofGreenwichinpartnershipwiththeMetropolitanPoliceService(MPS)SouthAreaDeliveryTeamwillinvestigatehowtheMPScanworkwithotheragenciestodevelopcurrentpracticeinrespondingtodomesticabuseinSouth-EastLondon.Theprojectwillinvolveareviewoftheresearchliteratureandpreviousevaluationstoconfirmriskfactorsandestablishanevidencebaseforearlyinterventionsandmanagementfordomesticabuse,alongsideascopingexercisetoidentifyexistingprotocolsandguidelinescurrentlyemployedacrossagenciesinSouth-EastLondon.
RichardSumray,HESLChairman,withRoyalHospitalforNeuro-disabilitywinners
RichardSumray,HESLChairman,withJeremyCorcoran,PhysiotherapistatGuy’sand
StThomas’NHSFoundationTrust
JustinWebb,BBCjournalist,withDrKarenCleaverandDCIAndrewFurphy
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Dr Adrian McLachlan, Chair, Lambeth Clinical Commissioning GroupRepresentingSouth-EastLondonCCGs
Dr Darren Tymens, GP, Medical Director, Local Medical Committee (Surrey and Sussex) RepresentingGPproviders
Peter Ellingworth, Chief Executive, Association of British Healthcare IndustriesRepresentingindustry
Cally Palmer CBE, Chief Executive, The Royal Marsden HospitalRepresentingspecialistandteachinghospitals
Professor Peter Kopelman, Principal, St George’s, University of LondonRepresentinghighereducationinstitutions
Catherine Pearson, Chief Executive, Healthwatch LambethRepresentingHealthwatch
Professor Peter Littlejohns, Deputy Director, South London CLAHRCRepresentingpartnerorganisation
John Goulston, Chief Executive, Croydon Health Services NHS Trust
RepresentingAcuteTrusts
Jonathan Lewis, Chief Executive, Bromley Healthcare
Representingnot-for-profitNHSproviders
Kate Heaps, Chief Executive, Greenwich and Bexley
Community Hospice Representingnot-for-profit
hospices
Miles Scott, Chief Executive, St George’s Healthcare NHS
Foundation Trust ViceChair,HealthInnovation
NetworkBoard
Dr David Goldsmith, Clinical Director, Research
Network South LondonRepresentingpartner
organisation
Professor Richard Barker OBE, Chairman
Dr Chris Elliott, Chief Executive, Sutton CCGRepresentingSouth-WestLondonCCGs
Professor Sir Robert Lechler, Executive Director, King’s Health PartnersRepresentingpartnerorganisation
Stephen Firn OBE, Chief Executive, Oxleas NHS Foundation TrustRepresentingmentalhealthtrusts
Will Tuckley, Chief Executive, Bexley Council
Representinglocalauthorities
Houda Al Sharifi, Director, London Borough of Wandsworth
Representingpublichealth
Peter Hewitt, Guy’s and St Thomas’ Charity
Representingpartnerorganisation
Aurea Jones, Director, Health Education South London
Representingpartnerorganisation,HESL
Tim McLachlan, Operations Director, Alzheimer’s Society
Representingthethirdsector
Board Members
Zoë Lelliott, Director of Strategy and Performance, Health Innovation Network
Chris Streather, Managing Director, Health Innovation Network
Dr Tony Newman-Sanders, Interim Medical Director, Health
Innovation Network and CCIO, Croydon Health Services NHS Trust
Anna King, Commercial Director, Health Innovation Network
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Will Tuckley, Senior Responsible Officer (Alcohol) ChiefExecutive,LondonBoroughofBexley
Chrisha Alagaratnam, Senior Responsible Officer Interim (MSK)InterimChiefExecutive,EpsomandStHelierUniversityHospitalsNHSTrust
Professor Fiona Ross CBE, Senior Responsible Officer (Education and Training) DirectorofResearch,LeadershipFoundationforHigherEducationandProfessorofPrimaryCareNursing,FacultyofHealthSocialCare&EducationatKingstonUniversityandStGeorge’sUniversityofLondon
David Bradley, Senior Responsible Officer (Dementia) ChiefExecutiveSouthWestLondonandStGeorge’sMentalHealthNHSTrust
Andrew Eyres, Senior Responsible Officer (Diabetes) ChiefExecutive,LambethClinicalCommissioningGroup
Kate Grimes, Senior Responsible Officer (Patient Safety) ChiefExecutive,KingstonHospitalNHSFoundationTrust
Nicholas Hyde, Co-Clinical Director (Cancer) London Cancer AllianceConsultantmaxillofacial/headandnecksurgeon;andClinicalDirector(CancerServices)StGeorge’sHealthcareNHSFoundationTrust
Dr Hugo de Waal, Clinical Director (Dementia) ConsultantPsychiatrist,SouthLondonandMaudsleyNHSFoundationTrust
Adrian Hopper, Clinical Director (Patient Safety) DeputyMedicalDirectorforPatientSafetyatGuy’sandStThomas’NHSFoundationTrustandtheleadfortheMedicineClinicalAcademicGroupforKing’sHealthPartners
Professor Colin Drummond, Clinical Director (Alcohol) ProfessorofAddictionPsychiatryandConsultantPsychiatristattheNationalAddictionCentre,InstituteofPsychiatry,King’sCollegeLondonandSouthLondonandMaudsleyNHSFoundationTrust
Professor Mike Hurley, Clinical Director (MSK) Professor,SchoolofRehabilitationSciences,FacultyofHealth,SocialCareandEducation,StGeorges,UniversityofLondonandKingstonUniversity
Shelley Dolan, Co-Clinical Director (Cancer), London Cancer Alliance ChiefNurse,TheRoyalMarsdenNHSFoundationTrust
Aileen Jackson, Associate Clinical Director (Dementia)
JointCommissioningManager,RichmondClinicalCommissioningGroup
Dr Charles Gostling, Clinical Director (Diabetes) GeneralPractitionerwithaspecialinterestindiabetescareforLewishamandGreenwichHealthcareNHSTrust
Dr Natasha Patel, Clinical Director (Diabetes) Consultantindiabetesandacutemedicine,StGeorge’sHealthcareNHSFoundationTrust
Catherine Gamble, Associate Clinical Director (Dementia) HeadofNursing,SouthWestLondonandStGeorge’sMentalHealthNHSTrust
Jennie Hall, Clinical Director (Patient Safety) ChiefNurse,StGeorge’sUniversityHospitalsNHSFoundationTrust
Clinical DirectorsSenior Responsible Officers (SROs)Our SROs are drawn from across our South London membership.
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HealthInnovationNetwork(SouthLondonAHSN)GroundFloorMinervaHouse5MontagueCloseLondonSE19BB
02071889805
@HINSouthLondon