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ANTHONY RICHARD PARSONS 6 The Meadows, Sawbridgeworth CM21 9PYMobile: 07913332875 Email: ant.parsons@live.co.uk

PROFILEWith a proven track record for delivering change, I am a creative leader who is able to positively influence others to achieve an optimum result. Success has come from building strong stakeholder relationships that engage at every level at the earliest point. With the ability to analyse and interpret information quickly, I determine strategies to existing and emerging situations that solve both the short and long term goals. After delivering great successes in an initially struggling unit as well as developing a senior management role to better drive multi-site performance, I am now eager to develop my experiences further into a new role.

EMPLOYMENT HISTORYJan 11 - Present Stansted Air Hub Manager, Stansted Airport, Royal Mail

o Responsible for all domestic Air Mail flying from and to the South East of the UK with a team of 8 managers and over 150 staff

o Built strong positive relationships with the local and area union representatives that have enabled efficient issue resolution and site development, including agreeing multiple local agreements

o Improved safety from 18 accidents in a year in 2011-2012, to one accident per yearo Developed a robust internal annual leave process that directly improved sick attendanceo Extensive experience of handling particularly difficult people investigations to dismissal and

appeals level, where subsequent appeals or tribunals have not overturned my decisionso Designed and implemented a new operation; day to day project management with builders,

leading stakeholder meetings, managing front line engagement through a user group and successfully maintaining quality of service throughout Christmas with my phased plan

o Created operational solutions to incorporate expansion due to new flights, implementing a new staffing reorganisation successfully, negotiating with the unions

o Introduced Continuous Improvement methodologies into the Air Network, quickly achieving lasting improvements in safety, workflow efficiencies and quality

o Conceived a new innovative and safer type of equipment, leading the design process, involving stakeholders and writing a successful business plan all within a two week period

o Designed and implemented a new staffing spread sheet that has halved the time needed for staff planning and formed the foundation for revisions

o Design of a new quality matrix for the Air Network that innovatively measures quality defects from data gathered on a nightly basis

o Analysing, reporting and presenting of safety and quality data for the national Air Network

Jan 16 – Jul 16 Capacity & Demand Manager, National, Royal Mail The lead operator for the introduction of a new product; selling empty vehicle road haulage options

o Working directly with prospective direct customers for every stage; initial presentation of the product, building relationships that led later to sales, creating and pricing bespoke solutions

o Working directly with two different capacity brokers to identify risks and opportunities, then translating this into saleable products

o Developed a way of identifying and qualifying saleable routes, increasing the turnaround to customer from taking over a week to a single afternoon

o As a new product there was no complete way to price it. Working with finance I developed a tool that would project cost and give back a minimal quotable price for use in negotiating with customers. The tool also worked as the main financial tracker to determine actual profits vs cost

o Working closely with the CWU and differing site operations I was able to ensure operational readiness as well as negotiate through some substantial start up obstacles

o Ensuring through involvement and negotiation that Royal Mail’s exacting safety and quality standards were still met even though we were stepping away from our core logistic products

o Building of financial forecasts that as well as demonstrating growth, identified risks to success

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o Designed and managed a tool that measured project success that I used to present data and information to all levels of stakeholder

o Left due to operational necessity needing me back at Stansted Air HubAug 14 – Apr 15 National Air Operations Manager, National, Royal Mail

Extended cover responsible for Stansted, East Midlands and Edinburgh Air Hub Operationso Responsible for all air and rail matters on the daily national conference call, identifying trends

and implementing improvements whenever necessaryo Introduced previously missing performance measurements for all air hubs that led to me driving

strategic improvement activities in safety, sick, quality and costso Developed and presented quarterly performance data to the Network Ops and Logistics Directors o Wrote, developed and introduced core standards for all air operations to ensure complianceo Actively involved in the Special Delivery Forum, the Logistics Attendance Working Group, the

Air Network Review and with planning national special events

April 10 – Jan 11 Air Implementation Manager, National, Royal Mail o Modelled traffic and man-hours at East Midlands Air Hub to develop accurate work

forecastso Created Air Standard Processes and Specifications to detail the necessary training and

compliance measures to meet DfT (Department for Transport) security specificationso Created a change national process for security risk assessments in the Air Networko Developed the methodology and presentation of new national DfT regulated site security

audits

April 09 – April 10 Head of Processing, National Distribution Centre, Royal Mailo Led a team of 5 shift managers, 16 Work Area Managers and 280 staff 24/7. The unit

processed approx. 16m items of mail per day and was the busiest bulk mailing centre in the country

o Both all accident and lost time accident reduction of 40% year on yearo Sick Absence reduction of 10% year on yearo Efficiently managed a satellite Christmas operation without any quality failureso Responsible for operational contingency planning through industrial action, effects of snow,

knock on effects of the volcanic ash on the air operation and other major eventso Led changes to 1st Class mail segregation, involving all stakeholders to improve efficiency

by 50%. This has been horizontally expanded across the other regional centres.

Oct 08 – April 09 Automation Deployment Support, South West Distribution Centre (SWDC)o Redesigned the SWDC floor plan to introduce new sorting equipment involving all

stakeholderso Set up, led and presented two Continuous improvement areas for one of four pilot sites

Jul 08 – Oct 08 Graduate Distribution Manager, Yorkshire Distribution Centreo Led the team to an improved 93% fleet audit scoreo Developed new systems for staff duty management to increase overall efficiency

Oct 07 – Jul 08 Graduate Operations Manager, Yorkshire Distribution Centreo Sole support of the early shift manager with a team of up to 60 peopleo Implemented a new production control system within YDC reducing hours spendo YDC Head of Processing cover responsible for all RDC operations and KPIs

EDUCATIONSept 2006 – Sept 2007 Leeds Metropolitan University, Leeds

MSc Managemento Statistical analysis, presentations, reporting and researching skills all essential

Sept 2002 – Jun 2006 University of Wales, Bangor

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BSc (Hons) in Zoology with Marine Zoologyo Statistical analysis, presentations, report writing and researching skills all essential

INTERESTS: As an avid rock climber and cyclist I enjoy the great outdoors, regularly travelling to North Wales

and the Peak District as well as to the Alps. I enjoy travelling, taking in new cultures wherever I can with my wife and baby daughter. With a creative outlook I play the piano and guitar, have previously sold my photos in a gallery and I have just completed writing my first book.