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Antonio Banos M.Ed. Primary Research vs. Secondary Research

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Page 1: Antonio Banos M.Ed. Bell Ringer: ….. Antonio Banos M.Ed. Research

Antonio Banos M.Ed.

Bell Ringer:….

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Research

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Primary Research vs. Secondary Research

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Primary Research - It is tailored to a company’s particular needs and is conducted either by you or by a company that you pay to conduct the research for you.

• Focus groups• Surveys• Questionnaires • Field tests• Interviews• Observation

Pros – customized to specific needsCons – expensive and time consuming•

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Secondary Research - Secondary research is based on information from studies previously performed by government agencies, chambers of commerce, trade associations, and other organizations.

For example, U.S. Census Bureau information and Nielsen ratings are secondary market research.

Pros – easy and inexpensive Cons – not always reliable and not customizable

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Methods of Research?Qualitative Research –is designed to reveal a target audience’s range of behavior and the perceptions that drive it with reference to specific topics or issues.• The dynamic nature of the interview or group discussion process, which engages

respondents more actively than is possible in more structured survey.

• The opportunity to probe ("Help me understand why you feel that way")

• The opportunity to observe, record and interpret non-verbal communication

• The opportunity to engage respondents in "play" such as projective techniques and exercises, overcoming the self-consciousness that can inhibit spontaneous reactions and comments.

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Methods of Research?Quantitative Research – is the systematic empirical investigation of observable phenomena via statistical, mathematical or computational techniques.

• Objectivity: This type of research is numerical. Therefore, they can’t be easily misinterpreted. You can also compare its results.

• Statistical Method: you are giving a chance to use statistics. The forms of statistical data analysis permit you to understand a huge amount of essential characteristics of the data.

• Fast Data Collection: The data in quantitative research can be analyzed in a fast and easy way.

** It does require a huge sampling population for credibly and accuracy**

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Sampling Methods?• Random Sampling (population in which each member of the subset has an

equal probability of being chosen)

• Cluster Sampling (used when "natural" but relatively heterogeneous groupings are evident in a statistical population)

• Systematic Sampling• Quota Sampling• Accidental Sampling• Panel Sampling• Stratified Sampling

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What is the best way to show your research?• Charts• Graphs • Inphographics

*make sure to supply a legend

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Consumer/Customer Analysis

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Consumer/Customer AnalysisMARKETING PLAN

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Key Terms to Know Target Market: a particular group of consumers at which a product or service is aimed

Segmentation: strategy which involves dividing a broad target market into subsets of

consumers, businesses, or countries that have, or are perceived to have, common

needs, interests, and priorities, and then designing and implementing strategies to

target them.

Demographics: statistical data relating to the population and particular groups within

it Age, Race, Gender, Income, Location, and Educational Level

Psychographics: the study and classification of people according to their attitudes,

aspirations, and other psychological criteria, especially in market research.

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Target Market- To whom are your marketing efforts going to be targeted toward?

Who is going to be receiving the marketing communication message?

Who is going to be the population who will be spending the money buy your product?

Who is your target customer?

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Primary Target Market$$$$$$

Secondary Target Market$$$

Tertiary Target Market (rarely used)$

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Primary Target MarketDemographics:Age:

Race:

Gender:

Income:

Location:

Education Level:

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Primary Target MarketPsychographics:What are the attitudes of your customers?

What do they aspire?

What goes inside their head?

What are they looking for in life?

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Primary Target Market- SampleClient: Blender Bottle Bodybuilders/Crossfit/Workout Junkies

Demographics• Gender: Male and Female athletes • Age: 18-35• Education Level: High School +• Income: 40,000 +• Location: United States Psychographics• “I live a very active and busy life style, everything I own needs to keep up with me”• “I love to workout, push myself to the limit, but I sometimes struggle with recovery”• “I’m on the go, but I like to make smart decisions when it comes to nutrition”• “I hate feeling drained after a good workout because I don’t have time tom properly recover”• “I’m a supplement junky, since I can’t always eat all nutrients from food; I get it from a

supplement”• “I’m an athlete, I’ve always been an athlete, and I will always be an athlete” • I’m looking for a way to get my nutrients fast, and on the go”• “The gym is my second home… sometimes my first home” • “The gym is my temple”

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Secondary Target Market- SampleClient: Blender Bottle Active/Recreational/Weight Loss Enthusiasts

Demographics• Gender: Male and Female sports enthusiasts • Age: 25-40• Education Level: High School +• Income: 40,000 +• Location: United States Psychographics• “I’m not a hardcore athlete, but I live an active lifestyle”• “I like to be in the outdoors. I am active, but not a gym-meathead”• “I live a healthy life style… when I can”• “I need to get in even better shape… soon”

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Consumer/Customer Analysis

Step 1: Identify the “wishful” target market you wish to go for and/or the target market your client has set for you to target.

Step 2: Conduct primary and secondary research to uncover key insights about your target market. In this step you may realize that there may be some adjustments to your target market. You may choose a combination of primary and secondary research. However, primary research is going to be imperative. You can do this via surveys, questionnaires and focus groups using a qualitative method.

Step 3: Analyze the data collected, break it down into a digestible format that is easy to read and that it flows. It is highly recommended to create a customer profile with a picture and a name.

Step 4: Make sure you site all of your sources of research, keep all primary research at hand, and include any extra relevant research for the appendix.

Steps