“certified human centered design professional” …...“certified human centered design...
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“Certified Human Centered Design Professional” System
Explanations
on the 2013 Certification System
2013 December
HCD-Net Certification System Committee
What is “Certification System” on HCD?
Part
• Purpose of the Certification Test • What kind of competence will be certified ? • How is it examined ? • All Procedures from the application to the notification
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Purpose of Certified System
(1) Clarification of activity area and its role of HCD
(2) Activation of HCD activities
Official Name (English) 1st grade: “Certified Human Centered Design Professional” 2nd grade: “Certified Human Centered Design Specialist” 3rd grade: “HCD Accreditation Test” (Planned from 2016) * “Human Centered Design” will be abbreviated as “HCD” hereafter * Presidency: NPO Human Centered Design Organization = “HCD-Net”
Certification system is established and executed by “Standardization & Certification Committee”
Fig. Six Activities of HCD-Net
International Activities
Research Activities
Standardization & Certification
Development Publication & Socialization
Education
1. Research Activities on HCD Committee
2. Educational Activities on HCD Committee
3. Publication & Socialization Activities on HCD Committee
4. Development Activities on HCD Committee
5. Standardization & Certification on HCD Committee
6. International Activities on HCD
HCD-Net
Aim to establish the Certified HCD Professional System
1) To establish a certification system which can authorize professionals who can practice “Human Centered Design Process” for developing products and systems
2) To clarify abilities to be required for HCD Professionals
3) To clarify the “Activity Goal” for persons who desire to enhance their professional skills
4) To practice an enlightenment for persons who desire to utilize such expertise
Whose “Certification System” ? 1st Grade: “Professionals” Can educate backward people in the HCD professional field More than 5 years experience on actual jobs or businesses Project Managers, Web Producers, Consultants, Usability Professionals, etc.
2nd Grade: “Specialists” Can propel by himself/herself activities on designing of user requirement specifications or activities on user observation tests, etc. Can propel HCD activities in an elected post or a concurrent post having more than 2 years, but not enough experience as "Professional" Planners, Market Researchers, System Engineers, Requirement Engineers, Web Directors, UI Designers, Usability Evaluators, Manual & Instruction Documentation Writers, etc.
3rd Grade: Authorized persons pass an accreditation test For biginners, having basic sufficient knowledge on HCD field Person in charge of job orders, graduate students, newcomers, etc.
Qualification Requirements 1st Grade: "HCD Professional"
• Person who has more than 5 years of experience on actual jobs related to HCD or Usability activities.
2nd Grade: "HCD Specialist"
• Person who has more than 2 years of experience on actual jobs related to HCD or Usability activities.
More than 3 cases on actual practices which can
show required competence for HCD activities. No restriction on educational background
How does it examined ?
Documentary examination approach ・Applicants must describe their actual experienced projects into application forms. Inspected criteria ・Reviewers shall inspect whether described experiences meet to the practice standards to be determined by HCD-Net. Reviewing flow ・Described experiences in the application form shall be grading by more than 4 anonymity reviewers.
What does it certified ?
HCD-Net authorizes that an applied person has demonstrated their competence through their actual projects,
which were described in the application forms, based on the "HCD Competence Map“ *,
created by HCD-Net.
* "HCD Competence Map“ is explained later.
Required Competence on “Certified HCD Professional”
Part 2
• Certification of HCD Professional & the “Competence” • “Certified HCD Professional” Competence System • Revised Competence Map for 2013 • Necessity of Reviewing the "Competence Map"
• Competences that require the special attention
Certification of "HCD Professional" & the Competence
Certification of "HCD Professional" is authorized based on the demonstrated competence through their actual projects, according to the "HCD Competence Map“, created by HCD-Net.
What is "Competence" ? ・Abilities, skills & Knowledge to be required to have for executing HCD technical works
HCD Professional
A person who has required competence
related to HCD
A:Basical HCD Competence B:Project
Management Competence
C:Introductive Promotion
Competence
L:Technical Communication
Skills A1. Research & Design Abilities
A5.Planning & Creating Ability on User Experiences
A8. Creating Abilities on Requirement Specifications of Products, Systems & Services
A12. Conducting Abilities on Inspection Evaluation by Users
B1. Project planning Abilities
C1. HCD Application & Introductive Design Abilities
L1: Documentation & Writing Communication Abilities
A2. Conducting Abilities on User Observation
A6. Creating abilities on User Requirement Specifications
A9. Creating Abilities on Design Specifications
A13. Conducting Abilities on Inspection Evaluation based on Expertized Knowledge
B2. Team Management Abilities
C2. Developing Abilities on Educational Programs
L2: Presentation Abilities
A3. Analyzing Abilities of Qualitative & Quantitative Data Determination
A7. Planning & Creating Abilities on Product & Business
A10. Designing Abilities on Information Architecture
B3. Project Management & Driving Abilities
C3. Human Resource Development Abilities
L3.Facilitation Abilities
A4 Modeling Abilities of Current Situation
A11. Prototyping Abilities
C4. Developing Abilities on method & methodology
HCD Related Theory, Knowledge & Actual Experience on Site
More than 7 items from Group-A More than 3 items, but at least one
item from Group-B & -C shall be included
Additional point items
More than 6 items from Group-A - - Additional point items
Approach to “Certified Human Centered Design” Test
Competence Map Application form
(Competence Description Sheet)
The qualification shall be judged whether competence of the applicant is enough or not, based on the applied "Competence Application Sheet", which was determined by "HCD Test Committee" of HCD-Net.
HCD Process Planning
Grasp & Express on HCD Utilization A1, A2, A3, A4
Evaluation on Requirements
A12, A13
User Satisfied Product
Requirements & Specifications
A5, A6, A7, A8, A9
Create Design Solution Plan
A10, A11
“Certified HCD Professional” Competence System
A:Basic HCD Competence
B:Project Management Competence
C:Introductive Promotion Competence
L:Technical Communication Skills
K: Basic Knowledge Related to HCD
Certifications
Professional (5 yrs Exp)
Specialist (2 yrs Exp)
Accreditation 13
HCD Professional Competence Map (Revised 2013)
A:Basic HCD Competence B:Project
Management Competence
C:Introductive Promotion
Competence
L:Technical Communication
Skills
Actual Job Experience
A1. Research & Design Abilities
A5. Planning & Creating Ability on User Experiences
A8. Creating Abilities on Requirement Specifications of Products, Systems & Services
A12. Conducting Abilities on Inspection Evaluation by Users
B1. Project planning Abilities
C1. HCD Application & Introductive Design Abilities
L1: Documentation & Writing Communication Abilities
A2. Conducting Abilities on User Observation
A6. Creating abilities on User Requirement Specifications
A9. Creating Abilities on Design Specifications
A13. Conducting Abilities on Inspection Evaluation based on Expertized Knowledge
B2. Team Management Abilities
C2. Developing Abilities on Educational Programs
L2: Presentation Abilities
A3. Analyzing Abilities of Qualitative & Quantitative Data Determination
A7. Planning & Creating Abilities on Product & Business
A10. Designing Abilities on Information Architecture
B3. Project Management & Driving Abilities
C3. Human Resource Development Abilities
L3. Facilitation Abilities
A4 Modeling Abilities of Current Situation
A11. Prototyping Abilities
C4. Developing Abilities on method & methodology
Knowledge HCD Related Theory, Knowledge & Actual Experience on Site
Required Items for HCD Professional
More than 7 items from Group-A More than 3 items, but at least one item from Group-B & -C
shall be included
Additional point items
Required Items for HCD
Specialist More than 6 items from Group-A - - Additional point
items
Necessity of Reviewing the "Competence Map"
The competence of HCD Professional has been revised before the execution every year, though, overall revision has been carried out including UX point of view this year, 2013.
Overall structure of Competence Map has been renewed in 2013
Expansion of work area of HCD Professional
Consideration on 2nd Grade establishment
Enhancement of easy to understand for applicants
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Application Forms
Part
Sheet A: Personal Application Sheet B: Practical Activities Description
• What is “Practical Activities Description” ?
• Grading points on your competence
• How to select your projects ?
Sheet C: References
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Sheet A: Personal Application A-1: Basic Information A-2: Educational Background & Career
Sheet B: Practical Activities Description B-1: Project History & Business History B-2: Project Description Sheet B-3: Competence Description Sheet
Sheet C: References C-1: Educational History C-2: Papers & Books C-3: Works & Deliverables
Application Forms
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Sheet B: Practical Activities Description
B-1Project & Work History
B-2 Project Description Sheet
B-3 Competence Description Sheet
Evaluation purpose
Describe experienced activities on HCD activities
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Admission Decision Based on "B-3: Competence Description Sheet" 1. Whether described items meet the required number of items ?
For HCD Professional • More than 7 items which obtain any points (1 - 3) on Group-A • More than 1 items which obtain any points (1 - 3) on Group-B • More than 1 items which obtain any points (1 - 3) on Group-C • More than 3 items which obtain any points (1 - 3) on Group-B&C For HCD Specialist • More than 6 items which obtain any points (1 - 3) on Group-A
2. Whether total obtained points satisfy the pass border line ? • In case there are large difference between reviewers, it must be decided finally through "judgment committee" to be organized by HCD-Net.
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Grading Points #1 How does the examinee recognized the task ?
How does the examinee resolved the matter ?
How does the examinee act in the project ?
Whether the written content can be evaluated as for
proof of the competence ?
Whether the written content is enough to prove the competence ?
B-3 コンピタンス記述書
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Grading Points #2 B-3 Competence Statement
B-2 Project Statement
Make judgement on the examniee's competence reliability according to the
Project Statement and each written competence column. The most highest point
shall be counted and evaluated as for
competence of written projects.
Examinees of "HCD Specialist" need not write on the following columns for "Professional". B: Project Management C: Introductive Promotion
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If you have any questions, please contact us below. Organization Human Centered Design Organization (HCD-Net) Address No.21 Arai Bldg. 1-20-6 Ebisu-Minami, Shibuya-ku, Tokyo, 150-0022 (zip) Japan E-mail: [email protected]
About us:
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