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1 “The Missing Link in Leadership Development” September 2018 © Alliance for Leadership Acceleration, 2015 All Rights Reserved Presented by: Lynda Silsbee, CPT, LDSS, SPHR, SHRM-SCP Founder & Principal: Performance Dimensions Group & Alliance for Leadership Acceleration

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Page 1: “The Missing Link in - NHRMA Conference - L... · “The single biggest decision you make in your organization –bigger than all the rest –is who you name manager. When you name

1

“The Missing Link in

Leadership Development”September 2018

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Presented by: Lynda Silsbee, CPT, LDSS, SPHR, SHRM-SCP

Founder & Principal: Performance Dimensions Group & Alliance

for Leadership Acceleration

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17 YEARS AT

“Future Nordstrom Leaders”

A little about me and my background…

© Alliance for Leadership Acceleration 2

Vulcan – Paul Allen

Seahawks, MoPOP, Real Estate,

Technology, Brain Science, etc.

“Leading with Lean”

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About UsLEAD… GROW… INSPIRE…

High-Performance Organizations

Powerful LeadersExceptional

Teams

• Leadership “University” Programs

• Prepare managers to lead in a VUCA world

• Develop bench strength

• Accelerated learning methods transfer learning into results

• Increased EQ• Assessments show major

increases in Confidence and competence increase

• Greater innovation• Strong collaboration• Build and leverage

networks to drive execution

Performance Dimensions Group and The Alliance for Leadership

Acceleration is a collaborative network of executive coaches, organizational

consultants, and L&D professionals who are passionate about growing and

developing great leaders and great organizations. Our Certified professionals use

the unique LEAP-Leadership Acceleration Program methods to develop the

current and next generation of exceptional business leaders.

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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Why Did You Choose To Be

Here Today?

What do you hope to learn or take-

away from this workshop?

4© Alliance for Leadership Acceleration, 2013. All rights reserved.

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Learning Objectives

• Understand the critical need for better leadership (at all

levels)

• 4 Steps to turn high-potential (at all levels) into leaders

• Best practices to accelerate learning

5© Alliance for Leadership Acceleration, 2013. All rights reserved.

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“The single biggest decision you make in

your organization – bigger than all the rest

– is who you name manager. When you

name the wrong person manager, nothing

fixes that bad decision. Not

compensation, not benefits – nothing.”

6© Alliance for Leadership Acceleration, 2013. All rights reserved.

Jim Clifton, CEO of Gallup

The Critical Need for Better Leaders / Managers

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We Need Better Leader/Managers at ALL Levels

© Alliance for Leadership Acceleration, 2015 All Rights Reserved 7

Source: Survey of 1000 American

Execs. “interventions in the

workplace by Michelle McQuaid

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8

% of HR Professionals who report that leaders are

INCAPABLE of meeting the challenges

Leaders’ Ability to Face VUCA Challenges

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Volatility 40%

Uncertainty 32%

Complexity 36%

Ambiguity 31%

Source: DDI

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Leader Quality Hasn’t Improved Much

© Alliance for Leadership Acceleration, 2015 All Rights Reserved9

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How Would Your Organization

be Better with Better Leaders?

• Productivity?

• Engagement?

• Turnover?

• Customer (acquisition & retention)?

• Innovation/Agility?

• Execution of Strategic Initiatives?

10© Alliance for Leadership Acceleration, 2013. All rights reserved.

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You Do the Math…

Managers account for

at least

70% of the variance in

employee engagement

scores.

11© Alliance for Leadership Acceleration, 2013. All rights reserved.

How many managers

are employed in the

US?

Sources: Gallup, 2015 and Bureau of Labor Statistics

X

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McKinsey and Company

“The War for Talent” “in the new

economy, competition is global, capital

is abundant, ideas are developed quickly

and cheaply, and people are willing to

change jobs often. In that kind of

environment all that matters is

talent….Superior talent will be

tomorrow’s prime source of competitive

advantage.”

12© Alliance for Leadership Acceleration, 2013. All rights reserved.

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13

Are Leaders Born or Made?

Or perhaps a better question…

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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14

Leadership Myths

• Leadership is a rare skill

• Leaders are born, not made

• Effective leaders are charismatic

• Leadership exists only at the top

• Leaders control, direct, and prod

Source: Warren Bennis and Noel Tichy, WSJ.

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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15

So if quality leadership is key to business success…

What is our role as HR professionals?

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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16

HR’s New Role

Are We Up to the ?

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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17© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Source: Global

Leadership

Forecast 2018

Reactor, Partner, Anticipator?

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18© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Source: Global

Leadership Forecast 2018

8 Practices

Anticipators

do Better

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19© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Source: McKinsey “What’s

Missing in Leadership

Development”

No Silver

Bullet…

BUT

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20

Context Matters

– Focus on leadership

behavior most critical to

performance

– Determine how mindsets &

behavior need to change

– Translate strategy into

required leadership

qualities/capabilities

8x and 5x

increase in

success rate

for adopters vs

nonadoptors

Some Actions Matter More than Others: Focus on the 4

Steps/Shifts that Matter Most

1 2 3 4

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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6.9x and 6.4x

increase in

success

21

Ensure Sufficient

Reach

– Leadership development

interventions cover the

whole organization

– Organization’s leadership

model reaches all levels

Some Actions Matter More than Others: Focus on the 4 Steps /

Shifts that Matter Most

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

1 2 3 4

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5.9x, 5.6x, and

4.9x increase

in success for

adopters

22

Use system reinforcement

to lock in change

– Review formal and informal

mechanisms

– Adapt formal HR systems to reinforce

leadership model

– Top team as role models for desired

behavior

Some Actions Matter More than Others: Focus on the 4 Steps /

Shifts that Matter Most

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

1 2 3 4

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6.1x and 4.6x

increase in

success for

adopters

23

Design for learning

transfer

– Encourage practice of new

behavior & right leadership

behaviors

– Link content to projects that

stretch people. Apply learning

over time and in new settings

Some Actions Matter More than Others: Focus on the 4 Steps /

Shifts that Matter Most

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

1 2 3 4

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24

Application

Perspective

Reflection

L

Best Practices to Accelerate Learning

© James F. Rand, Ph.D.

55% On-the-job

20-25% learn from

others

20-25% learn

from formal training

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

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Left on their own: 80% of Professionals Are NOT Extracting Learning

from Experience

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Source: Conference Executive Board study

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26

How we Learn: Growing Leaders & Employees

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

On the Job Learn from Others Training & Dev.

Stretch assignments Mentoring Intentional development

Regular job assignments Coaching Cohort learning pgms

Participation in X-functional

assignments

Assessments Leadership Dev. Pgms

Representing your org.

externally

Self-development and

reflection

Feedback intensive

programs

Observing others in

challenging situations

Learning from peers Self leadership

programs

Learning from your

manager

Relevant content, when

needed

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27

What Leaders /

Managers Need

to Succeed

© Alliance for Leadership Acceleration, 2015 All Rights Reserved

Learner Centered &

Aligned

Formal Learning

Relevant & Real-World

Feedback / Assessment / Measurement

Coaching / Mentoring

Peer Networking /

Learning

Resources and Tools

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28© Alliance for Leadership Acceleration, 2013. All rights reserved.

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References /

Learn More

Questions or

Contact:

Lynda Silsbee

Lynda@Leadership-

Acceleration.com

29© Alliance for Leadership Acceleration, 2015 All Rights Reserved

• Global Leadership Forecast 2018

DDI, The Conference Board, and Ernst

& Young

• “What’s Missing in Leadership

Development” McKinsey Quarterly,

August 2017

• “Future Trends in Leadership

Development,” CCL White Paper by

Nick Petrie

• “Best-Practices for Developing

World Class Leaders” Assessment

tool Lynda Silsbee, Alliance for

Leadership Acceleration