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“The Missing Link in
Leadership Development”September 2018
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Presented by: Lynda Silsbee, CPT, LDSS, SPHR, SHRM-SCP
Founder & Principal: Performance Dimensions Group & Alliance
for Leadership Acceleration
17 YEARS AT
“Future Nordstrom Leaders”
A little about me and my background…
© Alliance for Leadership Acceleration 2
Vulcan – Paul Allen
Seahawks, MoPOP, Real Estate,
Technology, Brain Science, etc.
“Leading with Lean”
About UsLEAD… GROW… INSPIRE…
High-Performance Organizations
Powerful LeadersExceptional
Teams
• Leadership “University” Programs
• Prepare managers to lead in a VUCA world
• Develop bench strength
• Accelerated learning methods transfer learning into results
• Increased EQ• Assessments show major
increases in Confidence and competence increase
• Greater innovation• Strong collaboration• Build and leverage
networks to drive execution
Performance Dimensions Group and The Alliance for Leadership
Acceleration is a collaborative network of executive coaches, organizational
consultants, and L&D professionals who are passionate about growing and
developing great leaders and great organizations. Our Certified professionals use
the unique LEAP-Leadership Acceleration Program methods to develop the
current and next generation of exceptional business leaders.
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Why Did You Choose To Be
Here Today?
What do you hope to learn or take-
away from this workshop?
4© Alliance for Leadership Acceleration, 2013. All rights reserved.
Learning Objectives
• Understand the critical need for better leadership (at all
levels)
• 4 Steps to turn high-potential (at all levels) into leaders
• Best practices to accelerate learning
5© Alliance for Leadership Acceleration, 2013. All rights reserved.
“The single biggest decision you make in
your organization – bigger than all the rest
– is who you name manager. When you
name the wrong person manager, nothing
fixes that bad decision. Not
compensation, not benefits – nothing.”
6© Alliance for Leadership Acceleration, 2013. All rights reserved.
Jim Clifton, CEO of Gallup
The Critical Need for Better Leaders / Managers
We Need Better Leader/Managers at ALL Levels
© Alliance for Leadership Acceleration, 2015 All Rights Reserved 7
Source: Survey of 1000 American
Execs. “interventions in the
workplace by Michelle McQuaid
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% of HR Professionals who report that leaders are
INCAPABLE of meeting the challenges
Leaders’ Ability to Face VUCA Challenges
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Volatility 40%
Uncertainty 32%
Complexity 36%
Ambiguity 31%
Source: DDI
Leader Quality Hasn’t Improved Much
© Alliance for Leadership Acceleration, 2015 All Rights Reserved9
How Would Your Organization
be Better with Better Leaders?
• Productivity?
• Engagement?
• Turnover?
• Customer (acquisition & retention)?
• Innovation/Agility?
• Execution of Strategic Initiatives?
10© Alliance for Leadership Acceleration, 2013. All rights reserved.
You Do the Math…
Managers account for
at least
70% of the variance in
employee engagement
scores.
11© Alliance for Leadership Acceleration, 2013. All rights reserved.
How many managers
are employed in the
US?
Sources: Gallup, 2015 and Bureau of Labor Statistics
X
McKinsey and Company
“The War for Talent” “in the new
economy, competition is global, capital
is abundant, ideas are developed quickly
and cheaply, and people are willing to
change jobs often. In that kind of
environment all that matters is
talent….Superior talent will be
tomorrow’s prime source of competitive
advantage.”
12© Alliance for Leadership Acceleration, 2013. All rights reserved.
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Are Leaders Born or Made?
Or perhaps a better question…
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
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Leadership Myths
• Leadership is a rare skill
• Leaders are born, not made
• Effective leaders are charismatic
• Leadership exists only at the top
• Leaders control, direct, and prod
Source: Warren Bennis and Noel Tichy, WSJ.
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
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So if quality leadership is key to business success…
What is our role as HR professionals?
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
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HR’s New Role
Are We Up to the ?
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
17© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Source: Global
Leadership
Forecast 2018
Reactor, Partner, Anticipator?
18© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Source: Global
Leadership Forecast 2018
8 Practices
Anticipators
do Better
19© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Source: McKinsey “What’s
Missing in Leadership
Development”
No Silver
Bullet…
BUT
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Context Matters
– Focus on leadership
behavior most critical to
performance
– Determine how mindsets &
behavior need to change
– Translate strategy into
required leadership
qualities/capabilities
8x and 5x
increase in
success rate
for adopters vs
nonadoptors
Some Actions Matter More than Others: Focus on the 4
Steps/Shifts that Matter Most
1 2 3 4
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
6.9x and 6.4x
increase in
success
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Ensure Sufficient
Reach
– Leadership development
interventions cover the
whole organization
– Organization’s leadership
model reaches all levels
Some Actions Matter More than Others: Focus on the 4 Steps /
Shifts that Matter Most
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
1 2 3 4
5.9x, 5.6x, and
4.9x increase
in success for
adopters
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Use system reinforcement
to lock in change
– Review formal and informal
mechanisms
– Adapt formal HR systems to reinforce
leadership model
– Top team as role models for desired
behavior
Some Actions Matter More than Others: Focus on the 4 Steps /
Shifts that Matter Most
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
1 2 3 4
6.1x and 4.6x
increase in
success for
adopters
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Design for learning
transfer
– Encourage practice of new
behavior & right leadership
behaviors
– Link content to projects that
stretch people. Apply learning
over time and in new settings
Some Actions Matter More than Others: Focus on the 4 Steps /
Shifts that Matter Most
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
1 2 3 4
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Application
Perspective
Reflection
L
Best Practices to Accelerate Learning
© James F. Rand, Ph.D.
55% On-the-job
20-25% learn from
others
20-25% learn
from formal training
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
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Left on their own: 80% of Professionals Are NOT Extracting Learning
from Experience
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Source: Conference Executive Board study
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How we Learn: Growing Leaders & Employees
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
On the Job Learn from Others Training & Dev.
Stretch assignments Mentoring Intentional development
Regular job assignments Coaching Cohort learning pgms
Participation in X-functional
assignments
Assessments Leadership Dev. Pgms
Representing your org.
externally
Self-development and
reflection
Feedback intensive
programs
Observing others in
challenging situations
Learning from peers Self leadership
programs
Learning from your
manager
Relevant content, when
needed
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What Leaders /
Managers Need
to Succeed
© Alliance for Leadership Acceleration, 2015 All Rights Reserved
Learner Centered &
Aligned
Formal Learning
Relevant & Real-World
Feedback / Assessment / Measurement
Coaching / Mentoring
Peer Networking /
Learning
Resources and Tools
28© Alliance for Leadership Acceleration, 2013. All rights reserved.
References /
Learn More
Questions or
Contact:
Lynda Silsbee
Lynda@Leadership-
Acceleration.com
29© Alliance for Leadership Acceleration, 2015 All Rights Reserved
• Global Leadership Forecast 2018
DDI, The Conference Board, and Ernst
& Young
• “What’s Missing in Leadership
Development” McKinsey Quarterly,
August 2017
• “Future Trends in Leadership
Development,” CCL White Paper by
Nick Petrie
• “Best-Practices for Developing
World Class Leaders” Assessment
tool Lynda Silsbee, Alliance for
Leadership Acceleration