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  • 8/8/2019 AP Government Views on Microfinance-MalegamCommittee

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    Government of APs submission before theRBI Sub Committee of the Central Board of Directors to study Issues and

    Concerns in MFI Sector

    1

    CHAPTER I:

    Financial Inclusion - Initiatives of Government of A.P

    Government of AP has made serious and sustained efforts for reduction of

    poverty by following a strategy of organising the rural poor women into self help

    groups (SHGs). Monthly savings, internal lending and weekly meetings are the

    main entry point activities for these SHGs. Over a period of time, the corpus ofthese groups increased & the internal dynamics of the groups strengthened,

    making them viable vehicles for financial inclusion. Banks, which have been

    enthusiastic partners in this developing story, have started financing these SHGs

    for their credit needs. The SHG-Bank linkage has therefore became a big success

    in the State of AP, where the poor directly got linked to the banks and came

    under the financial inclusion. Today, more than 1 Crore rural / urban poor

    households are brought under this model of financial inclusion, practically

    saturating all the poor households in the State of AP.

    2. Today, SHGs are living entities, extended families.. and poor women found

    a new voice to air their grievances. In many cases, the SHGs have ended

    domestic violence on women and provided leadership to the local communities. A

    massive social capital has been created in the shape of leaders of these groups.

    These SHGs have not sprung into life magically or on paper. All that required

    sustainable effort over a period of 15 years. We would like to state how this

    massive effort for financial inclusion has started 15 years ago, and continued

    thereon.

    3. It all started way back in the year 1995 when the State government

    implemented the UNDP assisted South Asia Poverty Alleviation Programme

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    (SAPAP) programme in selected 20 mandals of three districts viz. Kurnool,

    Ananthapur and Mahabubnagar. Under this project, women groups were formed

    into SHGs. By 1998, many of these SHGs matured and the banks started funding

    their credit needs. In these villages, the SHGs got rid of the money lenders and

    got linked to the banks for their credit needs. The SAPAP project demonstrated

    the effectiveness ofa new approach for elimination of poverty that does not

    depend on government subsidy, but on the strength of the organised

    poor. The effectiveness of organising rural poor for financial inclusion and

    elimination of poverty are well documented. A new model for financial inclusion

    has emerged and this small pilot project was ready to be upscaled.

    4. In order to scale up the project, the World Bank funded the AP District

    Poverty Initiatives Project (AP DPIP) starting from 2000 in 6 districts. Buoyed by

    the tremendous impact on women empowerment, through the social capital

    generated, the World Bank decided to saturate the whole state under the AP Rural

    Poverty Reduction Project (APRPRP). Under this, the SHG model has been

    presented to the poor across the State as a viable model to get out of poverty.

    The simplicity and the robustness of the model has attracted attention of the

    poor. The big success achieved by these small groups caught the imagination of

    the poor and it assumed gigantic proportions spreading to all villages. In the next

    10 years, more than 1 million groups are formed involving nearly 10

    million households covering virtually every poor household in the State.

    Society for elimination of Rural Poverty (SERP) was formed as a sensitive support

    organization for hand-holding the groups in their march out of poverty. Thegroups have been federated at the village, mandal and district levels creating the

    biggest cooperative of the poor anywhere in the country. Andhra Pradesh became

    a torch bearer to the rest of the country in promoting self help movement and

    bank linkage. The A.P. Government helped the process by coordinating with

    NABARD and the banks for catalyzing credit flow to SHGs.

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    SHG A new paradigm for development and entry point for addressing

    multi-dimensions of poverty

    5. That poverty is multi-dimensional and has many facets extending from

    economic to social and demographic, is possibly stating the obvious.

    Poverty is not merely lack of access to credit, nor absence of access to

    education or health care, nor the inability to dream b ig.. it is in fact, all of

    it. SHGs model with its foray into all these aspects, has proved that the

    organised poor can attack poverty more efficiently than what an NGO or

    Government can do. SHGs are therefore central to the State's strategy for

    holistic poverty eradication. The process of institution building has it that at

    village level all the poor women are formed into SHGs, all the SHGs are,

    particularly in the States where SHGs have reached certain maturity levels,

    getting federated at village, mandal/cluster and at higher level as well for taking

    up both credit and non-credit services like financial intermediation, social

    intermediation and community development through sustainable livelihoods

    promotion. Under the project, Community Investment Fund (CIF) has been made

    available to these groups, which has been internally lent to the members and the

    profit got retained w ithin the group, strengthening them further. Today, the

    combined corpus of these groups built over a period of 10 years through savings

    and internal lending exceed Rs. 4,911 Cr and the accumulated Savings of these

    groups is Rs. 2745.0 crore as on March, 2010.

    6. The SHG-Bank Linkage in the State of Andhra Pradesh has moved from

    strength to strength with loan disbursement increasing phenomenally from

    Rs.197.70 Crores in 2001-02 to Rs.6501.00 crores in 2009-10. The 4700

    branches of Commercial Banks and Regional Rural Banks are participating in the

    programme. In terms of network, coverage and outreach, the commercial banks

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    Government of APs submission before theRBI Sub Committee of the Central Board of Directors to study Issues and

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    account for 47% share in credit flow for SHGs and RRBs in 31%. The trend in

    disbursement of bank loans to SHGs for the last six years is presented below and

    district wise position is furnished in Annexure I.

    Parameters 2003-04 2004-052005-

    06

    2006-

    07

    2007-

    08 2008-09

    2009-10

    No of Groups

    financed2,31,336 2,61,254 2,88,7113,66,4894,31,5154,85,842

    4,13,000

    Loan amount (Rs.

    Crores)752.90

    1017.70

    (35%)

    2001.40

    (96%)

    3063.87

    (53%)

    5882.78

    (92%)

    6844.95

    (16.35%)

    6501.00

    No. of Branches 3,853 3,853 3,853 4,600 4615 47194719

    Per Group

    Finance(Rs.)32,549

    42,816(

    31%)

    69,337

    (61%)

    83,601

    (20%)

    1,36,329

    (63%)

    1,40,888

    (4%)

    1,60,000

    7. For the year 2010-11 the credit flow projected was at Rs. 7697.89 crore in

    respect of 4,24,447 SHGs. As against the above, the credit flow as on 30.11.2010

    was at Rs. 4137.83 crores in respect of 2,65,983 SHGs. In addition, a target of Rs

    4078.00 Crores was allocated by SLBC to banks under TFI Plus to propagate

    Community Based Sustainable Agriculture for the year 2010- 2011.

    8. Based on the AP model, Government of India has formulated the National Rural

    Livelihood Mission (NRLM) which aims at organising rural poor across the country.

    The state has emerged as a torch bearer of the movement that is going to

    transform the rural poor across the country.

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    SHG-Bank Linkage Programme How it is different?

    9. Bank Linkage for the poor and women has received extensive recognition as a

    strategy for poverty reduction and for economic empowerment for two reasons:

    a) It is not government-subsidy dependent

    b) It is a direct contact of the poor with the Bank, without any

    intermediation by third party.

    The programme helped inpromoting linkages between banks and SHGs to have

    better access to financial services from Banks and this enabled SHGs to borrow

    funds from banks at an affordable cost, and banks considered banking with SHGs

    as a good business proposition with low transaction cost and low risk, giving

    a fillip to banking activities viz. thrift and credit.

    10. The SHG model has yielded spectacular results and demonstrated that the

    poor are bankable. The programme is different from the earlier poverty

    alleviation programmes as it not only focused on credit but also credit+ and

    credit ++ services. It also helped in proving that Self Help and mutual help can

    be a powerful vehicle to socio-economic upward transition, more efficient and

    responsive participative financial services management, minimizing mismatch

    between the expectations of the poor and capabilities of the formal banking

    system, harnessing collective wisdom and peer pressure of the group as

    valuable collateral substitutes, lowering transaction cost and empowerment of

    poor women. More importantly, unlike other poverty alleviation programmes, theprogramme enables repeated access to bank finance to meet their various credit

    needs.

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    Impact of the SHG-Bank linkage programme

    11. Inculcation of saving as a habit has been the biggest impact of the

    programme, which was otherwise incomprehensible earlier by the rural poor.

    There is growing awareness among members for utilization of loans for

    productive purposes. The State Governments have realized the relevance of

    channelising funds for rural poor under different programmes for their uplift as

    SHGs have proved themselves as best platforms for implementing Government

    Programmes. The Banks are treating SHG financing as business proposition with

    healthy repayment performance and with much lesser transaction cost. The

    programme also has contributed significantly in reducing dependency on money

    lenders.

    12. The studies conducted by NABARD show that SHG women are adopting family

    planning measures more effectively and brought all their children under

    immunization programme. Remarkable improvement was seen in social

    empowermentof women in terms of self confidence, involvement in decision

    making, increased expression of their view points and participation for their own

    development. The findings of various studies conducted under aegis of Indira

    Kranthi Padham (IKP) in the State of Andhra Pradesh revealed the following:-

    More than 79 per cent of SHG women had undergone family planningoperations.

    More than 60 per cent of the children availed ofanganwadi facilities. Cent per cent of the children had been immunized in the pulse polio

    programme.

    More than 70 per cent of the women were able to approach banks on theirown for accessing institutional credit.

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    There is remarkable improvement in social empowerment of the membersin terms of self confidence, involvement in decision making, processes,

    increased expression of their view points and participation for their own

    development.

    Saving as a habit has been the biggest asset of the programme, which wasotherwise incomprehensible earlier by the rural poor.

    Growing awareness among members for utilization of loans for productivepurposes.

    Rural families have developed respect for their women. State Government has realized the relevance of channelising funds for

    rural poor under different programmes for their uplift as SHGs have proved

    themselves as best platforms for implementing Government Programmes.

    Bankers too have realized that the SHG financing as business propositionwith good recovery and with much lesser transaction cost.

    These study findings clearly show how a programme which is mainly intended for

    improving the economic conditions can spill-over effectively in improving other

    social parameters of a better quality of life.

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    CHAPTER II

    Coming of MFI s

    13. It is into this setting that the Micro Finance Institutions (MFIs) have entered.

    MFI model has been recommended by the RBI as an instrument for financial

    inclusion of the poor. RBI has mandated that the MFIs have to give loans on

    group collateral; and the group itself has been well-formed having standing of at

    least 6 months.

    14. The mutation of MFIs has occurred in 3 stages:

    a) In the first stage, MFIs started as NGOs forming groups, providing micro-credit and rendering other services to poor. However, they were limited as

    small experiments and did not have geographical spread.

    b) In order to overcome the limitation of resources and geographical spread,they have formed themselves into Section 25 companies, thereby making

    profit and using it further spread their activities. For the first time, profit

    has been made out of poor; although it has been used to spread activities

    into other areas. The group which has so far saved and grew found that

    what they earn as margin will not serve them, but someone else.

    c) In the third phase, the companies found that it is necessary to make profit

    to grow and garner funds from outside resources; and marketing it as a

    good business opportunity among private equity funds. Their argument is

    that by showing a business opportunity, we can get more funds for the poor

    from outside. The point is that the funds flowing from outside have onlyone concern higher profit, at whatever cost. The poor have become

    an object of profit, a business opportunity. Once this transformation

    has occurred, none of the ideals that drove this sector remained; and if at

    all, have been used as lip-service for outside consumption.

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    15. It is this form of predatory organizations, with unrelenting drive for

    higher and higher profits that the rural / urban poor have encountered in the

    recent years. Credit has been pumped into the poor, by short-cutting the process

    of group formation. The modus operandi has been as follows:

    a) Increase the credit flow by giving stiff targets to the credit officers posted inthe rural areas. The staff have to either perform or leave.

    b) The credit staff would reach out and identify households who just agree totake a loan. Loan-with-no-questions-asked.

    a. No verification of the previous credit historyb. No checking of the purpose of the loan whether it can produce

    incremental income for servicing the debt

    c. No check of the ability to repayc) Once a household is found to take a loan, a make-shift group is formed

    with few others who are similarly desirous of taking loan.

    d) Loan is dumped on the hapless rural poor after taking the individualpromissory notes. This is violative of the RBI guideline of group

    guarantee.

    e) Since the group is a make-shift group with nothing common among them,the recovery is done by recovery agents. Mostly they are ruffians who can

    threaten the people to submission.

    f) Recovery is done on weekly basis on a fixed day, irrespective of the abilityof the group to mobilize money for the repayment. If repayment is not

    done on a day, the coercions starts as a threat and can end up driving the

    women for prostitution or even suicide. No holds barred, cruel,barbarous recovery process.

    g) If there is no money to repay, they encouraged taking fresh loans torepay the earlier loans. A debt spiral got created due to this ever-

    greening tactics. MFIs showed 100% recovery to the banks concealing

    the fact that much of the recovery has been by taking fresh loans.

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    It is this which has led to many suicides in the recent past. The organization

    that is supposed to bring them out of poverty, not only takes away the

    surplus, but their honour.. and even their life.

    16. It is these MFIs which were expected to reach out to those areas which have

    had not been serviced by the banking sector to facilitate financial inclusion of poor

    as envisaged by GOI/RBI. It may be noticed how and why these MFI have

    preferred to focus more in the areas where banking network is active and

    on the groups that are already in the financial inclusion , taking advantage

    of the awareness of poor in group dynamics and lending methodology.

    17. The facility of attracting investment from Private Equity investors in micro

    finance sector opened new gates as in the lure of higher profits private equity

    investors across the globe started investing in these institutions as the sector was

    shown having great potential based on the "the bottom of the pyramid"

    concept and is offering very high returns. These PEs are not social investors and

    therefore drive MFIs to earn more profits for them defeating the very purpose of

    Financial Inclusion. Their emergence was also aided by bank finance to the sector

    as the same was classified as priority sector lending.

    18. Over a period of time, the other activities of MFIs were left out and focus

    remained on giving credit; and making profit out of it. There remained no

    difference between these institutions and the traditional money lender;except that they are located outside the village, whereas the latter lived in the

    village. In the interest rates, the methods of recovery, the attitude

    towards poor there is no differencebetween the MFI and the money

    lender anymore. Moneylenders dont go out and market their loans as MFIs do.

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    Besides, moneylenders make loans strictly against collateral and this is a built-in

    check on lending.

    Emergence of problems in Andhra Pradesh

    19. It is paradoxical that major MFIs functioning in the country have originated

    from Andhra Pradesh and reasons for the same are not far to seek. Even though

    the State made tremendous efforts to organize poor into groups and facilitated

    bank linkage under SHG-Bank linkage programme supported by RBI, NABARD and

    banks, seeing the business potential in the sector, availability of clientele

    readily wh ich lowers the cost of group formation and on capacity building

    as also profits earned by the MFIs, more number of MFI jumped in and the

    number of clientele of MFI has witnessed enormous growth in a short span of time

    resulting in multiple lending. This was aided by banks which provided finance

    liberally to the sector as it helped them in achieving the priority sector target

    alongside a healthy and hassle free loan portfolio.

    20. The MFIs are competing for customers in rural areas and without due

    diligence are lending, putting lot of pressure on staff. The staff with stiff targets,

    have ignored certain basic aspects like debt carrying capacity of poor. The

    group processes are ignored unlike in SHG bank linkage and MFIs poached the

    members of SHGs into JLGs and therefore the group does not act as a mechanism

    to prevent adverse selection of borrowers. All these practices have adversely

    affected the functioning of SHGs disturbing group dynamics, savings and evenrepayment of loans to banking sector.

    21. Poor are now looked as an opportunity for business by MFIs which

    promised high profits. MFIs depended on the platform and have grown bigger,

    and instead of relying on group dynamics for recovery, they have employed

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    agents, who motivated by incentives, contributed to multiple lending and

    unleashed terror for recovery of dues. They charged high interest rates,

    resorted to strong arm tactics and coercive means for recovery of loans resulting

    in further impoverishment of the rural poor. MFIs yearning for profits

    pumped huge amount of funds without due diligence with regard to loan amount

    and utilisation thereof resulting in over indebtedness and debt spiral.

    22. The problem with MFIs cropped up in A.P in the year 2005 itself and at the

    time there was a consensus with MFIs body, as a part of the code of conduct, that

    MFIs would reduce their interest rates and stop unethical practices. However,

    within in no time the assurance was violated and MFIs continued the same old

    practices throwing a new challenge.

    Loan portfolio of MFIs- Present Status

    23. There are 79 MFIs operating in the State in Rural Area and 63 in Urban

    area which are registered with Registering Authority. The details of the loan

    portfolio, both in rural and urban areas, are indicated separately in the following

    table.

    Si noParticulars Rural Urban Total

    1 Total Number of borrowers (in

    lakhs)

    65 31 96

    2 Loans given (in crores) 8373 4242 12614

    3 Principal repaid (in crores) 3526 1850 5376

    4 Interest repaid (in crores) 746 581 1328

    5 Total repaid (in crores) 4273 2431 6704

    6 Amount outstanding (in crores) 4846 2392 7238

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    24. The average per member loan for the MFIs in the state was at Rs 13900/

    which is almost equal to the per member loan accessed by members through

    SHGs from banking sector. However, many members have accessed loans from

    more than one agency and the borrowings are in the range of about 40000-

    50000. The total outstanding at Rs 7238 for both rural and urban is less than the

    loan outstanding under SHG-Bank linkage programme at Rs 12500 crore as the

    repayment period for MFIs is 50-52 weeks where as loan maturity period for loans

    under SHG-Bank linkage is about 3 years. The interest rates charged varied from

    26-40%. The agency wise position is furnished in Annexure II .

    25. Considering that the loans are accessed by about 80 lakh households, the

    average debt per household is about Rs. 30,000 to be repaid per annum. This

    translates to nearly 75% of their total annual income to be spent on debt

    servicing. Clearly, the loans are not serviceable; and the credit that has

    been pumped is vastly excessive, and beyond the capacity of the poor.

    Issues with MFIs

    26. There are four major issues with MFIs with regard to their operational

    methodology viz. charging usurious rates of interest including levying of other

    charges, recovery of loans in weekly installments, multiple lending to a single

    borrower/group, opaqueness in operations and coercive recovery methods

    adopted and these are discussed below briefly.

    Multiple lending

    27. The MFIs are targeting members of SHGs, whose awareness levels have been

    assiduously built over years, and splitting them into JLGs affecting the functioning

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    of SHGs adversely. As formation of group is time consuming and MFIs started

    using the SHG already formed for the purpose. This not only resulted in poor

    group dynamics in SHGs but also resulted in multiple borrowing by members.

    28. Under JLG concept, loans are given against mutual guarantee of members and

    in case of default by a woman, other members are instigated against the

    defaulters through various means leading to crimes. Thus, defaulting members

    are compelled to borrow from other agency to repay the loan. Thus the debt spiral

    continues more so because the loans are not for income generation purposes.

    There are many cases where more than three loans were extended to each

    woman in SHG.

    29. There is competition among MFI to lend more in order to maximize their

    profits. In the process it is the due diligence of the borrower, proper appraisal of

    loan, cash flows etc., which takes back seat and despite knowing that other MFIs

    have lent, they entice women to take more loans. Though, initially MFIs were

    catering to the credit needs of poor, multiple lending without due diligence of

    clientele has created a debt spiral resulting in borrowing from one agency and

    repaying to the other without much tangible benefit to the needy.

    30. It is ironical that the extent of debt contracted by poor from different MFIs is

    to be serviced within a period of ONE YEAR. It is also difficult to comprehend as

    to how poor with a meager income will be in a position to service the loans

    ranging from Rs 30000-50,000 paying usurious interests rates in excess of 30%and meet their living expenses all totaling to about Rs 75000-100000. Obviously,

    it is difficult to service loan unless they resort to multiple borrowings and borrow

    from one agency to pay another. If viewed against the back drop of Planning

    Commissions definition of poor @ Rs 20000 per family the enormity of the

    problem could be easily understood.

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    31. Multiple lending increase transaction cost to the borrowers as against single

    larger loan and Portfolio at Risk (PAR) is effectively financed by financial system

    and quality of loan portfolio is masked. Securitization of such a portfolio reminds

    of sub-prime lending.

    High, usurious interest rates

    32. In the name of commercialization of microfinance, MFIs have been charging

    interest rate as high as 30-50%, resulting in huge burden on the poor. It is a

    matter of concern that the flat rate of interest concept in mF sector intended to

    facilitate easy calculation of interest amount by illiterate clientele is misused as

    effective rate of interest is concealed and poor do not understand the intricacies of

    such charges.

    33. MFIs also charge processing and other charges, collect interest free

    deposit upfront, collect interest free deposits on a monthly basis, collect

    interest on loans upfront, and all these increase the cost of the borrowing. It is

    to be understood that the MFIs claim operational cost in excess of 10% which

    is built into the interest cost but also recover the amounts separately to meet the

    same! It is therefore not astonishing to state that the RoA of MFI s is very high

    at about 4-5%.

    34. It is pertinent to mention that banks while lending to MFI stipulate monthly,quarterly, half yearly repayment schedules and MFI due to lower repayment

    cycles are in a position to enjoy float which would help them in improving their

    yield on such funds at the cost of the poor.

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    Recovery of loans in weekly installments

    35. The JLGs are formed by MFIs for lending and repayments are not fixed by

    reckoning cash flows. Many a time the loans are utilised for consumption purposes

    and there is not mechanism to verify the loan utilization as it casts unnecessary

    burden on field staff. It is argued by the sector that members would be in a

    position to repay on a weekly basis on the plea that cash flows accrue to poor on

    a daily basis due to earnings from wage labour and activities like non-farm sector.

    However, it is pertinent to state that there is no thumb rule for the same as even

    payments of wages under MG-NREGS do not accrue on a daily basis.

    36. Rural poor suffer from uncertain cash flows. None of the farmers employing

    the rural poor on their farms pay them weekly. On the other hand, the only

    certain thing is the day for recovery of the weekly installments. No allowances

    are given if the poor plead that there is no money to repay for that week. In the

    face of uncertain cash flows, smaller the periodicity of repayment higher

    the risk of non-payment.

    37. A major issue requiring attention is extent of debt thrust into the hands of

    poor. It was difficult for the poor to carry a debt burden of about Rs. 50000 to be

    services in a year along with interest without any cash flows other than wages or

    even with agriculture on a small land holding. Poor borrowing from more than one

    MFI are required to repay the loan almost on 2-3 days in a week. This together

    with debts contracted from other sources like SHG-Bank linkage programme etc.,makes it difficult to service the debts compelling them to borrow from some other

    agency to smoothen cash flows resulting in debt spiral, doing more harm than

    good resulting in impoverishment.

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    38. The weekly repayments exposed the poor to the tremendous pressure and

    multiple lending abetted the problem. As the cash flows were not matching for

    servicing loans on weekly basis, MFIs resorted to coercive recovery methods

    resulting in a spate of suicides in the recent past. Due uncertain weekly cash flows

    as also pressure mounted by MFIs for repayment of loans on a weekly basis

    resulted in suicides.

    Ever greening and securitizing delinquency is the order of the day for MFI

    lending

    39. MFIs sanction fresh loan of higher amount even while the earlier loan is

    outstanding after members repay 35 to 45 loan installments. In such cases

    amount released will be net of earlier loan amount which not only ensures

    recovery but also fetches higher interest income as the interest is recovered for

    entire period of 52 weeks instead of for 35 to 45 weeks as may be the case.

    Therefore through these unhealthy practices a repayment of 100% is being shown

    and thus the delinquency is covered up deliberately and securitized for

    further loans from Banks. These are unethical, anti poor and need to be

    curbed.

    Coercive recovery and other unhealthy practices

    40. Because they do not invest time and energy on building the group,they have to depend on muscle-men for recovery. There is an unhealthy

    system of recovery of loans as agents of MFIs are resorting strong arm tactics

    including threatening the defaulting members of a group. The coercive recovery

    methods include driving them to suicides to claim insurance, abusing and

    insulting, manhandling, molesting, making defaulters stand in the sun,

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    taking aw ay cooking utensils, TV or such other objects, leading to untold

    misery resulting in suicides. This distress has lead to a spate of suicides in

    the recent past. There are cases forcing women into prostitution to repay loans.

    Heavy borrowings and pressure from MFI are resulting in mental tensions/anguish

    to borrowers resulting in family disputes. MFIs were entering houses causing

    personal disturbances, frequent visit to houses and place of work, following

    borrower from place to place and undertake coercive recovery.

    41. The MFIs collect security deposits in addition to other charges like

    membership fee, bank charges, documentation charges, card fee,

    insurance charges, stationery charges which are not made known to

    members further increasing the effective cost of the loans. Insurance policies

    covering loan amount were not transparent and the MFIs have not passed

    on the claims to the legal heirs.

    42.There other practices of obtaining signatures on blank papers, blank cheques,

    taking securities like house pattas, title deeds of lands et. It had come to the

    notice that various documents have been collected by MFIs as collateral security

    for the loan such as Ration card, Arogya Sree Card and Promissory notes.

    43. News paper clippings of the various incidents/developments that have

    happened preceding to the issue of ordinance are enclosed to the note for

    reference.

    Issue of Ordinance and Objectives

    44. Faced with the extreme distress in the rural areas and increasing suicides,

    Government of AP vested with the responsibility of maintaining the Public Order

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    had to address the issue. Government of AP have had a series of consultations

    with RBI, Ministry of Finance and even major MFIs before issuing the impugned

    Ordinance. The Reserve Bank of India advised that as far as regulating the

    coercive practices and interest rates, State Government was the most effective

    agency. (The letter of Hon'ble CM to Governor RBI dated 5th May 2010 and the

    reply by RBI Governor dated July 19th 2010 are at Annexures III & IV ).

    Discussions were also held with MFIN, SKS and Spandana, and others, on self-

    regulating the sector. The self-regulatory regime, promised by the MFIs, did not

    get operationalised and at any rate the self-regulation has not worked.

    45. It is respectfully submitted that after taking inputs from all stakeholders,

    and considering the enormous distress that the rural/urban poor had been going

    through, the State Government had promulgated the AP MFI (Regulation of

    Money Lending) Ordinance 2010. In order to operationalise the Ordinance,

    Rules were issued on 19th

    46. The Statement of Objects of the Ordinance states that the SHGs, which are

    formed and brought under the financial inclusion process by linking with the

    Banks, are sought to be protected from exploitation

    October 2010. As can be seen, the Regulation relies on

    more disclosures by MFIs about their lending practices, preventing multiple

    lending & banning coercive practices in recovery.

    by regulating money

    lending transactions by the money lending MFIs, charging usurious

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    interest rates and resorting to coercive means of recovery, resulting in

    impoverishment and at times leading to suicides of the borrowers.

    a) MFIs have to register with Registration Authorities (RA) - PDs DRDA (forrural areas) & PDs MEPMA (for urban areas). For registration, MFIs have to

    provide list of

    The

    objectives of the Ordinance are to regulate the money lending activities of the

    MFIs in the interest of the 1 crore SHG members. The main provisions of the

    Ordinance and the rules issued thereunder are:

    b) In order to prevent giving of multiple loans to one household withoutverifying the capacity to repay, MFIs proposing to give loans to SHGs which

    are already linked with the Bank for credit needs, need to apply for prior

    approval to the Registering Authority. The Registering Authority has to

    check the capacity to repay before giving this approval. Lending to SHGs

    already having bank loans without this approval is an offence punishable

    with imprisonment of up to 3 years.

    villages or towns in which they are operating or

    propose to operate, the rate of interest being charged or proposed

    to be charged, system of conducting due diligence and system of

    effecting recovery. Operation w ithout this registration is an offence

    punishable w ith imprisonment of up to 3 years or a fine of up to Rs.

    One lakh or both.

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    c) Use of coercion for recovery of the loans will be an offence punishable with

    d) MFIs have to maintain records which shall be available for scrutiny by theinspecting officers and relevant details shall be shared with the borrowers.

    They should also disclose the loans given along with rates of interest every

    month to the RA.

    imprisonment which may extend to three years or w ith fine which

    may extend to Rs. 1 lakh rupees or w ith both.

    e) A system for registering complaints from the SHGs on MFI atrocities hasbeen put in place at the level of RA with a provision to enquire and take

    action, if found to be correct.

    f) The provisions of the Ordinance are also applicable for the subsisting loansgranted by MFIs to the SHG members.

    Legislative competence

    47. As per the List-II (Sl.No.30) of the Seventh Schedule of the Constitution of

    India, Money Lending is the State Subject. The Constitution enables,

    mandates, the State Government to regulate the money lending activities and

    protect people from exploitation. The present Ordinance regulates only the Money

    lending activities of the MFIs and the subject matter including the measures of

    regulation of this activity, are not occupied by any central legislation.

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    48. It is respectfully submitted that in pith and substance the impugned

    ordinance seeks to regulate the activity of money lending, which does not in any

    matter deal with the matters stated to be enumerated under entries 43 and 45 of

    List I of 7th Schedule of the Constitution. The corporate structure and the other

    details of the agency which is involved in the money lending activity are incidental

    to the course of regulation of the activity of money lending by the State in its

    competence derived from its enabled legislative entry contained in Entry 30, List

    II of the Constitution of India. The various provisions in the ordinance are not in

    any manner dealt with in any other pre-existing central law, in the manner

    provided by the ordinance and there is therefore no conflict of the ordinance with

    any existing law legislated by the Union Parliament. The argument by some MFIs

    that they are under Chapter III (b) under the RBI Act, 1934 and the regulatory

    measures provided therein and on such basis that their activities are regulated

    under RBI Act and therefore the field is occupied by central legislation is

    untenable. The provisions of the Chapter III (b) of the Act do not in any manner

    regulate the activity of money lending by the NBFC and all the provisions referred

    to therein are limited to regulating the activity of acceptance of deposits by the

    NBFCs; or about the corporate governance and capital adequacy. In such view of

    the matter State Government has the competence to promulgate this ordinance.

    The qualifying parameters of Article 213 are satisfied, since in the exigency of the

    situation resulting from suicides, the regulatory measures had to be put in place

    and the legislature was not in session. The circumstances explained above

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    required a governmental response and therefore the impugned ordinance is

    promulgated.

    49. As regards the provisions made under the ordinance with reference to

    maintaining of business of account, statistical returns, penalties and punishments,

    it is submitted that the prescription of the format and statements prescribed

    under the Ordinance is in the context of the regulatory mechanism to be in place

    by the State and is not to regulate the organizational structure or otherwise,

    which could be an obligation of the NBFCs and other entities under various other

    laws. The State regards the Ordinance as an instrument for regulation of the

    activity of money lending in public interest so as to ensure that there are no social

    consequences impacting the society and to prevent exploitation of the strata of

    society which needs financial help regularly.

    50. The claim of MFIs that their activities should be treated as banking

    activities and therefore cannot be regulated under Entry-30 of List-II and that

    their activity is to be governed only under RBI Act 1934 is incorrect. As stated

    herein above, the Ordinance does not seek to directly deal with the MFIs as a

    corporate entities i.e., NBFC, but only seeks to regulate the activity of money

    lending and the MFIs being NBFCs is only an incidental factor to the impugned

    law.

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    CHAPTER I II : Suggestions for streamlining Microfinance

    51. We need to rethink the role of MFIs in the rural economy and financial

    inclusion.The time is ripe for regulation of all forms of MFIs. There is however a

    strong need for prudential supervision of NBFCs and other bigger MFIs and in case

    of the smaller MFIs there could be non-prudential supervision to lower the cost of

    supervision. The regulation shall be with reference to institutional sound ness,

    financial appraisal and operational efficiency and methods. Certain other

    measures are also required to be addressed which have bearing on MFI financing.

    In this regard the following suggestions are made under two categories as

    mentioned below.

    A. Suggestions relating to MFIs

    B. Suggestions for augmenting credit flow

    A. SUGGESTIONS RELATING TO MFI s

    I. Policy Initiatives

    Reaching unreached areas

    52. MFI have complementary and supplementary role to banks in purveying credit

    to the poor and provide last mile connectivity and therefore they have a role in

    states like Bihar, Jharkhanad, North-eastern state etc., where CD ratio is low. A.P

    accounts for 40% of the SHG-Bank linkage in the country. At the field level banks

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    are vary of lending to poor as the penetration of MFIs is so high they fear defaults

    considering that whatever surplus is available with poor will be skimmed off by

    the MFIs. It is also a fact that MFIs are lending to both JLGs of women as also of

    men and the latter as individuals for meeting crop cultivation expenses typical of

    money lender increasing debt burden on poor enormously.

    Capacity building of groups

    53. Efforts made by most of the MFIs in building up the capacities of poor are

    negligible as the focus is on only profits. While MFIs would be a better conduit in

    unbanked and microfinance deficit areas, it is necessary to make them to provide

    credit plus services to them. MFIs should have a dialogue with the

    government/RBI/NABARD/Banks and supplement only in microfinance deficit

    areas. Explore whether SHG concept group training, savings are mandatory even

    in case of JLGs in view of NRLM.

    Preventing split of groups

    54. SHG members support each other in times of difficulty and the group is a

    stress relieving mechanism. Breaking off such groups into JLGs where the

    concepts like meetings, savings etc are dispensed with it resulted in absence or

    weak group dynamics. Group approach as followed by the government is not only

    for mere purveyal of microfinance it has much larger objectives as group

    approach has provided an very efficient entry point for various poverty alleviationprogrammes. It also has advantages connected thereto would flow to the

    members. Therefore, a member can not be a member of other group as such

    multiple membership makes a woman a repeated occurrence in the constituency

    of borrowers for the MFIs.

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    Credit Bureau

    55. Multiple borrowings are rising alarmingly, triggering debt spiral as they borrow

    from one MFI to repay another and the practice is resulting in default in

    repayment of low cost loans from banks by SHGs. This needs to be addressed by

    sharing information about clientele village by village so that multiple financing

    does not take place. Rural credit bureau could offer a solution. The SHG

    federations at the district level would be in a position to handle the work.

    Prior ity sector status to loans

    56. Priority sector status to loans extended by banks to MFIs may be given only if

    the banks abide by certain conditions like preventing multiple lending, charging

    lower interest, rationalization of lending practices, lending to only IGA etc.

    II . Investments in MFIs

    Discouragement to PEs/ IPOs

    57. The facility of attracting investment from Private Equity investors in micro

    finance sector opened new gates private equity investors across the globe started

    in lure of higher profits are investing in the MFIs as the sector has great potential

    and is offering very high returns. These PEs are not social investors and therefore

    drive MFIs to earn more profits for them defeating the very purpose of Financial

    Inclusion. There is a need to promote social investors as also rope in corporates

    evincing interest in CSR.

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    58. The MFIs shall not be allowed to go for IPOs as they have to generate more

    and more profits defeating the very purpose of microfinance.

    Profitability of MFIs

    59. RoA of MFIs is in the range of 4-5% which is considered very high and there is

    a need to rationalize the same in tune with other similar financial institutions.

    II I. Loan Terms

    Multiple borrowings

    60. Multiple borrowing is a major problem and has a potential bring down the

    entire financial sector. There is a need to have proper coordination among MFIs

    and the banks in purveying credit to them. Systems like approval by resolution

    of SHG members to borrow from MFI need to be taken from SHG/VOs and

    members have to voluntarily disclose their borrowing from MFI to SHGs.

    Limiting Loan quantum

    61. Multiple membership in different groups is to be barred. Further, for poor

    family as a unit needs to be assed for the purpose of due diligence and debt

    carrying capacity. As the cause of debt trap is multiple loans, the endeavour

    should be to ensure that borrowers are not loaded with multiple borrowings evenbefore discharging the earlier loan. Poor can not have access to lenders without

    limitation as it results in heavy indebtedness.

    Transparency in pricing of products

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    62. There is also a need for transparency in pricing of products and MFI should be

    transparent with regard to interest rates mentioning effective rate based on

    whether it is on reducing or flat basis. There is a need for transparency with

    regard to interest rate and other charges. MFIs have resorted to various deviant

    practices in the form of charging very high effective rate of interest, collection of

    upfront charges, processing charges, collection of interest free security deposit,

    lack of transparency in insurance etc. This needs to be ensured. The MFIs shall

    communicate openly the effective interest rates charged which is inclusive all

    other charges. Moreover, there has to some uniformity/bench marks/best

    practices in this regard.

    63. There is a need to arrive at what is reasonable rate of interest taking into

    operations of various MFIs. Such operational cost can be arrived at based on

    bench marks evolved for different MFIs with different levels of MFIs. It is to be

    mentioned that operational cost varies for MFIs with different levels of business as

    also same level of business. There is a need to bring down the cost of the cost

    significantly using the technology, or sharing geographical areas.

    Repayment schedule

    64. Borrowers were put to great hardship to mobilize, accumulate and service

    commitment in view of their uncertain levels of income flows on a weekly basis.

    Having regard to uncertain nature of livelihood and employment opportunities for

    such BPL families, most of the borrowers were unable to secure money on aweekly basis resulting in misery and hardship on account of their inability to

    repay. This becomes all the more difficult when all the multiple loans need to be

    serviced on a weekly basis. Though quantum of money payable per month does

    not change but the probabilities of poor securing money over a period of one

    month to repay the loan are higher. It is for this reason that banks when they

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    lend to SHGs, they stipulate monthly repayment cycle. It all depends on cash

    flows from an activity undertaken and very fact that some of the MFIs are

    extending loans to be recovered on a monthly basis reinforces the fact that loans

    can be repaid in monthly installments. This would also effectively brings down the

    cost of operational cost to the MFIs and such benefits could be passed on the

    poor.

    65. MFIs are persisting with small loans sizes and weekly repayment schedules

    helping increasing the multiple borrowings. There are studies to state that

    monthly repayments have not contributed to defaults as compared to weekly

    repayments and this could be one reason that some of the MFIs have exclusive

    monthly repayment and a combo of both monthly and weekly. Monthly collection

    system would significantly reduce operational cost of MFIs. It is not out place to

    state that efforts made by MFI towards reducing transactions using technology are

    not note worthy.

    66. Larger size of loans can not be serviced with weekly installments and as such

    the MFIs persist with small loans. But due to prevalence of multiple lending, due

    to aggregation of loans, servicing of loans on a weekly basis gets very difficult due

    to cash flow problems, higher interest etc causing enormous strain on poor. The

    fact that banks stipulate monthly recovery as also some of the MFIs testifies the

    fact that if loan terms are just and fair there is no need for coercive methods of

    recovery requiring intervention of the State.

    Rescheduling of MFI loans

    67. The debt burden on poor women on an average is to the tune of Rs 30,000

    per member and members are experiencing severe distress in servicing of loans.

    This needs to be addressed by rescheduling repayment of loans extended by

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    MFIs. Considering the income levels of family at about Rs 48,000 per family and

    assuming the norm that only 40% of the income is to be considered for

    repayment the loan taken by members can not be serviced along with interest in

    a period of one year. Under the circumstances, the MFIs need to reschedule loans

    in such a way the same are repayable over a period of 3 years.

    IV. Financing of MFI s by banks

    Loan Monitoring

    68. The present crisis has emerged because SIDBI & Banks lent money to

    MFIs without monitoring their activities. There has been wide spread

    violation of the RBI guidelines issued to the Banks in their letter dated

    22nd

    November 2006. This calls for a detailed investigation and to fix

    responsibility on the Banks for these violations. It is understood that some

    banks stipulate a condition in their sanction letter to MFI, inter alia, to cap the

    interest rate at a particular level. In case of other banks, they must have

    stipulated specific terms and conditions as per RBI guidelines. It is pertinent to

    mention that banks have extended loans to MFIs do not have proper mechanism

    and system to verify loan utilization and adherence to the loan terms and

    conditions. As a result, it was evident that the loans extended to the MFIs were

    lent to SHGs, which were already financed by their bank branches, by splitting the

    same into five member groups/JLGs. Ironically, this has happened in a State

    where penetration of micro credit has been very high due to active participation ofbanks under the SHG-Bank linkage programs There is a need to place much

    stronger mechanism to monitor the loan portfolio by banks.

    Implementation of RBI guidelines

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    69. It is pertinent to RBI vide their circular dated 22 Nov 2006 addressed to

    banks. The banks were advised to take necessary corrective measures as MFIs

    are reaching same set of poor, competing MFI are operating in the same area

    resulting in multiple lending, no efforts are made for capacity building of groups,

    and that banks have not engaged with MFIs regarding systems, practices and

    lending policies for not splitting the groups etc. However, banks have not adhered

    to these guidelines. There is a need to discipline banks in this regard.

    70. There is a need for change in microfinance policy of RBI to reign in erring MFI.

    It is a matter of concern that many nationalized banks are extending finance to

    MFI which are operating in the same area even where SHGs have already been

    extended finance by their bank branches.

    V. Other issues

    Coordination with MFI s

    71. The SHG-Bank linkage programme has significant bearing on increasing the

    incomes of poor. This warrants a regular forum at the State level under the

    Chairmanship of RBI with different stakeholders as members to discuss the issues

    on progress made in credit flow, issues for discussion on new initiatives,

    operational issues etc., and for placing a mechanism to coordinate the role of

    MFIs to prevent multiple lending and consequences of such effects on poor.

    72. MFIs may be made members of DCC to facilitate review of their out reach,

    area of operation etc., and send reports on microfinance to Lead Bank with a copy

    to NABARD/DRDA.

    Financial literacy

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    73. As more and more money is made available by MFIs beyond the debt carrying

    capacity of the poor for various reasons, the poor are borrowing indiscriminately

    and are struggling to repay. RBI may propagate financial literacy more

    aggressively and coordinate with SERP/Govt in the process involving community

    based institutional architecture like ZS/MMS/VO to cover larger population of

    poor.

    MFI s- Staff related issues

    74. There is a need to regulate hiring of recovery of agents as this is leading to

    coercive practices in recovery as the incentives are dependant on minimizing

    default rates. There have to be some clarity with regard to the staff quality to be

    employed by MFIs.

    B. Suggestions for augmenting credit flow to SHGs

    75. Growth strategy of the Government resulted in increased opportunities to the

    poor and this necessitates higher quantum of production/investment credit. The

    above coupled with the need to meet various consumption requirements, the

    credit requirements have increased at a faster pace. However, the bank credit is

    not keeping pace with the increase demands. Per group finance in the last year

    was at about Rs 1.60 lakh. As the credit flow is not adequate, the poor are

    increasingly resorting to high cost credit ( at rates exceeding 30%) from MFIs andother money lenders which are pumping more money into the hands of poor in

    addition to levying charges like service, processing and insurance, adversely

    affecting the poor. SHG bank linkage is a direct means to provide credit to the

    poor without intermediaries. It is essential to improve this credit flow since it

    offers cheap credit without cost of intermediation. The artificial limits

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    imposed on the amount that can be lent to SHGs shall be removed . The

    credit flow should be based on a scientific exercise of identifying investment

    opportunities done as a joint exercise with the Bankers.

    Differential Rate of Interest (DRI) Scheme

    76. Under the scheme the banks are advised by RBI to extend loans under DRI,

    where the loans are required to be extended at an interest rate of 4%, to the tune

    of 1% of the total loan outstanding as at the end of preceding financial year. The

    loan under the Differential Rate of Interest scheme has been enhanced from Rs

    15,000/ and the limit of the housing loan to Rs 20000/ per beneficiary. Borrowers

    with annual family income of Rs.18000 in rural areas and Rs.24000 in urban areas

    and semi-urban areas will now be eligible to avail of the facility. The outstanding

    credit as at the end of 2008-09, for which information is available from RBI, was

    at Rs 214101.83 crore in respect of all scheduled commercial banks excluding

    RRBs and Cooperative banks. The amount which can be lent by banks in the State

    of Andhra Pradesh works out to Rs 2141.01 crore. As may be seen theachievement under DIR even at all India was only at Rs 753 crore. Thus there is

    ample scope for extending loans under DIR in the state of Andhra Pradesh more

    particularly to the following categories. There are many SHGs with poorest of the

    poor exclusively. All these groups could be given loans under DIR for productive

    purposes. In view of the loan ceiling of Rs 0.15 lakh per member under DRI

    scheme a SHG taking up only IGA can avail a loan upto Rs 1.80 lakh. However, if

    they avail of loans for construction of houses a SHG would be in a position to avail

    a loan of Rs 2.4 lakh.

    Bulk finance to Mandal Samakhyas

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    77. The SHGs in the State of Andhra Pradesh have been federated at Village level

    as Village Organisations (VO), which in turn are federated at mandal level as

    Mandal Mahila Samakhyas (MMS). While the VOs have about 30 SHGs, about 25-

    30 VOs are federated into MMS. Zilla Samakhyas are formed by federating MMS at

    district level. The objective of such an effort is to make these institutions self

    governed, self managed and vibrant institution and thus facilitate community

    participation to serve the poor effectively. These federations at different levels

    including MMS have been registered under Mutually Aided Cooperative Societies

    (MACS) Act1995. There are 36391 VOs, 1099 MMSs and 22 Zilla Samakhyas

    functioning in the state of Andhra Pradesh. The MMSs have been providing both

    financial and non-financial services to the affiliated SHGs. The non-financial

    services extended include monitoring of SHGs functioning, VOs functioning,

    extending services for book keeping and promotion of livelihoods. The MMS have

    Community Investment Fund with them, which is considered as their own fund,

    are also extending finance to the SHGs. They are also extending insurance

    services to members.

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    Need for financing Mandal Mahila Samakhyas

    78. Financing MMS could be done for meeting credit needs for taking up IGA

    which have short business cycle as also health and education. The loan could be

    in the form of OD or working capital term loan so that the MMS could lend to

    the needy clientele and recycle the funds effectively. Presently, MMS with about

    1000 SHGs and 10000 members would offer the business volume required.

    Intention is to make the MMS a micro finance hub at mandal level so that it would

    be in a position to offer both financial and non-financial services to their members

    more effectively. The loans need to be given mainly for IGAs with short term

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    business cycle and based on repayment capacity. Equal distribution of bank loan

    must be avoided, as loans will be sanctioned as per MCP.

    Loans to Producers Cooperatives/ companies

    79. There is a need for producers cooperatives/companies by the SHGs and for

    taking up a specific activity on project mode to ensure poverty alleviation on a

    sustainable basis. Financing these cooperatives/companies would enable taking up

    the activities in an integrated manner.

    Debt Swapping of MFI loans

    80. As the debt burden of MFI borrower is very high, the banks may consider debt

    swapping of the high cost MFI loans and replace it with SHG Bank linkage loans

    which would help in recovery of loans from MFIs by the banking sector.

    Earmarking credit to SHGs

    81. The RBI guidelines stipulate that credit to women shall be 5% of the net credit

    flow from the banking sector. It is suggested that of this about 50% may be

    earmarked to SHGs.

    Other issues in credit flow to SHGs

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    82. While banks have been extending credit, certain lending practices adopted by

    banks are detrimental to the interests of SHGs and defeats the very purpose of

    microfinance. These are discussed below.

    Banks should encourage cash credit, term loans to the needy SHGs There is considerable time lag in renewal or enhancement of limits to SHGs. Banks are not allowing withdrawal of funds from SB accounts of SHGs and

    thus preventing internal lending of their savings; such a practice is affecting

    the functioning of SHGs adversely.

    Banks are compelling SHGs to buy insurance products though the StateGovernment is implementing various insurance schemes for the benefit of

    SHGs.

    Banks are fixing repayment schedule but SHGs are advised to repay earlyleading to pre-closure of loans; they need to fix a repayment schedule

    based on cash flows and allow SHGs to repay as per the schedule.

    Banks are holding part of the loan amounts in fixed deposits depriving themof part of the amounts and increasing cost of funds.

    There is delay in release of sanctioned loans. Charging of service charges and inspection charges on loans to SHGs.

    Interest rate cap on MFI lending

    83. There has been a debate on whether the interest rates charged by MFIs can

    be regulated by Government. Considering that State Governments have been

    regulating interest rates being charged by money lenders, there is no reason why

    the State Governments should not be regulating the MFI lending rates. We

    propose that a cap of 8% on the interest rate spread may be imposed on

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    interest rates being charged by MFIs. Implementation of this maximum cap on the

    interest rate spread is best done by State Governments which have the machinery

    to verify the situation in the field.

    Conclusion

    84. The Government of AP strongly feels that the activities of MFIs shall be

    regulated by the State Governments for which a model Law can be prepared on

    the lines of Laws for regulating money lending. The role of MFIs shall be limited to

    the areas or households which are facing financial exclusion. MFIs shall exist for

    the sake of the poor; and not the poor for the sake of MFIs. For all the households

    or areas which have achieved the direct linkage with the banks, the flow of credit

    from banks to such areas shall be improved by basing it on credible business

    opportunities.

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