City Planning and Management Division

Strategic Plans

City Planning and Management Division

Mission to “advance the practice of city planning and management in the large-city setting."

a focus upon planning agency management,

an orientation toward big cities, and

an emphasis upon the practical over the theoretical.

Do you know the way to San Jose?

Strategic Planning

Joseph HorwedelCity of San Jose

A Growing, Changing City

A City of Growth and Change

Next 20 Years…Growth Shifts to Seniors, Young Adults

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How to Plan for Growth?

Task Force Land Use / Transportation Guidelines:• Plan for People not just cars

• Meet the needs of business that drive innovation

• Reduce vehicle miles traveled and green house gasses

• Provide adequate land for new job and housing growth

• Create walkable and bike friendly “neighborhood villages”

• Create complete and vibrant regional “hubs”

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Growth Distribution San José 2020 (No Project)

255,550 Jobs / 82,110 Units

Scenario 1-C (Low Growth)

346,550 Jobs / 88,650 Units

Scenario 2-E (Medium Growth)

360,550 Jobs / 135,650 Units

Scenario 3-K (ABAG / High Housing)

339,530 Jobs / 158,965 Units

Scenario 4-J (High Jobs)

526,050 Jobs / 88,650 Units

Growth Study Scenarios

Scenario 5-H (Medium-High Growth)

431,550 Jobs / 135,650 Units

470,000

New job capacity

Green, Healthy Lifestyle

-40% VMT

Our plan for today

•Setting the stage : Why are we here today?

•Can you measure “Good Planning”?

•What is going on already•Tracking progress on change

Input Performance Targets• Miles of trails per capita• Books per capitia• Traffic LOS D• Average years staff experience• Acres parkland per 1,000 pop

Setting Achievable Service Targets

Don’t go looking for the perfectperformance measure. It doesn’texist. So, start with a good measureor two. Identify their flaws.Be alert for them. Can you livewith them? Make some

adjustments?Still, you’ll never eliminate all of the

flaws. Get over it.

Bob Behn, Kennedy School of Government

Setting Achievable Service TargetsEffective targets should be based on:

•What the customer needs or wants.

•What the organization can deliver.

•Choice and consequence balance.

•What can be tracked and reported.

•Match phase of process.

• Accurate and Timely Intelligence Shared by All

• Rapid Deployment of Resources

• Effective Tactics and Strategies

• Relentless Follow-up and Assessment

CitiStat Goals:

Resources to Help Track Progress

Tracking Progress: CitiStat

• Measurement against targets• Monthly Comparisons• Volume and percent of all activity• Trends

Measuring complete neighborhoods.

Envision 2040 Plan adding measures for access to:

• Parks, trails, and open space • Neighborhood retail, fresh foods • Library and community center • Faith community and non profits• Quality schools• Public transit• Jobs

New tools to measure plans

Walkscore.com - San Jose

My neighborhood walkability

Just down the street ... a 91 score

What that 91 score looks like...

What it looks like to the public

1/3rd mile walking distance to park

Measuring accessibility of amenities to neighborhoods

Thinking about new parks

Online Community Profile Tools

Online Tools Home Buyers use

More Groups are Measuring Us

Bringing Measurement to Planning: Dashboards

• Dashboards help staff and managers talk about performance

• Use customer stories to connect staff to service delivery issues.

Bringing Measurement to Planning: Dashboards in San Jose

Assessing Your ProgressBe aware of distortions in your

progress• Targets can encourage perverse

behaviors• “Teaching to the Test”

What get measured gets donePeter DruckerUsing outputs to measure the

performance ofan agency or an individual can drive

public employeesto maximize the outputs while ignoring

the outcomes.

Communicate the Progress!!• Talk with staff

about their results

• Publish quarterly and annual reports

• Make sure your elected officials know

• Find opportunities to celebrate

Reporting Progress

Reassessing Your Progress

Are outputs or results achieving the desired outcome?

Online Resources

Presentation on Development Service Improvement

and links to documents are available online at:

What is a good measure of planning?

What should we measure to show success?

Should we measure / report what we do not control?

How do we measure long term benefits?

What level should we measure planning?

- Neighborhood, City, County?

San José Green Vision

Economic Growth

Environmental Stewardship

Enhanced Quality of Life

Progress Report

Green Vision Goal 2011 Status 2022 Target

Clean Tech Jobs 7,000 25,000

Per Capita Energy Use Reduction (%) 9.2 50

Electricity from Renewable Energy (%) 17 100

Green Buildings (million square feet) 5.4 50

Trash Diverted from Landfills (%) 71 100

Average Daily Use of Recycled Water (Million Gallons Per Day)

8.1 40

Alternate Fuel Vehicles in Public Fleet (%) 40 100

Net New Trees 6,617 100,000

Smart Streetlights 297 62,000

Interconnected Trails (miles) 53.7 100

Key Accomplishments

• 3,274 solar PV systems installed ~ 44.4 MW

• 5.4 million sq. ft. of certified Green Buildings including 1.4 million municipal sq. ft.

• 71% overall diversion, 77% multi-family, 84% City Facilities

• Advanced Water Treatment Facility construction underway

Seven Trees Community Center

Key Accomplishments

• General Plan Update adopted by Council

• 40% of City fleet on alternative fuel; GHG emissions reduced by 32%

• Awarded contract for 2,100 streetlights and CPUC approved PG&E tariff pilot for dimmable streetlights

Key Accomplishments

• 60% of street tree inventory completed

• OCF Community Tree Nursery

• $5.4 million in grants for bike and pedestrian improvements

• 5.7% increase in Trail Count survey; 20% above national average

2012 Work Plan Priorities

Leading by Example

• Village Plans and Zoning Ordinances

• Electric vehicle charging stations

• “Smart” LED streetlights

• Trails and on-street bike network