apac event guide - hrotodayforum.com … · 22/05/2014 · understands it will only be possible...

SINGAPORE 21 - 22 MAY, 2014

www.HROTodayForum.com/APAC • @HROTodayAP

APAC

PREMIER SPONSOR GOLD SPONSOR

Transforming the Way the World Acquires Talent

At Allegis Global Solutions, we foster a culture that is

passionate about great talent—both ours and yours.

By delivering innovative, client-focused solutions

for permanent and contingent workforces, we can

make a difference for businesses worldwide.

Learn more at allegisglobalsolutions.com.

Recruitment Process Outsourcing

Managed Services Provider

Integrated Talent Solutions

Advisory Services

A Culture for Talent

#hrotoday • @HROTodayAP • www.HROTodayForum.com/APAC • HRO Today Forum APAC [3]

This year’s HR value equation focuses on the growing influence of talent’s needs in driving HR programmes and business outcomes. Employee engagement is top of mind, and HR knows that a more productive and engaged workforce means a more competitive and profitable company. Our objective at HRO Today Forum APAC 2014 is to help you learn how HR drives the overall success of business, and what partners, technologies and best practices you need to ensure HR is doing to deliver growth and profit.

With many of the deals signed or in discussion never seeing the light of day in the media, especially in such a diverse regional market, we continue to strive to tell the relevant stories during the Forum and I hope that you will each find answers to the questions that you came to the Forum with, and certainly take away a couple of tangible actions from what you hear and the discussions that you have.

Content is focussed around you the practitioner and we are excited to have the likes of Rocky Esguerra (Procter & Gamble), Julian Bryant (JP Morgan), Rachael Pogson (Novartis Consumer Health), Jerod Funke (Tyco), Raghvendra Singh (Singapore Post), Karina Kuhlmann (The Hershey Company) and Barry Mehrman (McDonald’s) sharing their experiences with us. We also have a series of activities on the pre-Forum day and also during the topic tables – both designed to answer specific questions that you bring to the table.

This year we are pleased to welcome Allegis Global Solutions as our Premier Sponsor and we welcome back Futurestep at Gold level. As well as Alexander Mann Solutions, PeopleScout, Hays and Randstad Sourceright, we also welcome and Agile1, Hexaware Technologies and PeopleStrong who are all new to the event this year – please do reach out to these companies as they have relevant experience across Asia Pacific that could assist you in your required company outcomes.

And don’t forget, we offer a seamless concierge service so if there is someone you would like to meet/ be introduced to, then please let us know and we will make sure one way or another to hook you up!

All the details of the sessions and sponsors can be found in the attached brochure - I hope you all enjoy the Forum and I look forward to talking with you all over the next few days!

Faye Holland Managing Director APAC and Europe Operations Host of HRO Today Forum

APACWELCOME

[4] HRO Today Forum APAC • www.HROTodayForum.com/APAC • @HROTodayAP • #hrotoday

THANK YOU ALL SPONSORS AND PARTNERS

PREMIER SPONSOR

SILVER SPONSORS

BRONZE SPONSORS

GOLD SPONSOR

SUPPORTING SPONSOR

ASSOCIATION & MEDIA SPONSORS

GLOBAL

SHRIPowering Human Capital


AGENDA AT-A-GLANCE

Wednesday 21st May, 2014 Twitter IDs

Time Session

13:30 - 14:00 Arrival and Registration

14:00 - 15:30

15:30 - 16:00 Networking Break

16:00 - 17:45

18:00 - 20:00 Welcome Reception Drinks - hosted by

Thursday 22nd May, 2014 — Pacific Ballroom Twitter IDs Time Session

08:00 - 08:45 Arrival and Registration

09:00 - 09:10 HRO Today Forum APAC 2014 - Welcome! | Elliot Clark, CEO - SharedXpertise

09:10 - 09:40 DEEP DIVE: Building the Business and Employee Engagement through HR Outsourcing Rocky Esguerra, Associate Director - Procter & Gamble Robert Line, Vice President, Client Services APAC - Cartus Bobby Claros, Delivery Project Executive - IBM

09:40-10:30 HRO Today Association Research Outputs Counting Success – How metrics and measurement correlate to business success: Alison Baird, Managing Director, Asia Pacific - Alexander Mann Solutions The Cost of a Bad Reputation: Elliot Clark,CEO - SharedXpertise and Caleb Baker, Managing Director - Allegis Global Solutions How are top employers using their employer/ talent brand to attract, retain and engage employees: Suzanne Chadwick, Head of Employer Brand, Digital & Sourcing Innovation - Hudson


11:00 - 12:05

12:05 - 12:30

12:30 - 13:30 3\UJO�·�7HJPÄJ��

13:30 - 14:45 DEEP DIVE: Topic Tables

14:45 - 15:30


16:00 - 17:00

17:00 - 17:20

17:20 - 17:30

Ocean 12 Masterclass (Buyers Only): Keeping the “Human” in your title Simon Townsend, Chief Innovation Officer, Asia Pacific – Allegis Global Solutions

Ocean 12 & 13 Invitation Only - Buyer (Practitioner) Forum HRO Today Services and Technology Association Buyers-Only Workshop Faye Holland, Global Executive Director - HRO Today Association

TRACK 1: MULTI TIER SERVICE DELIVERY - Is Your Current HR Service Delivery Working For You Julian Bryant, HR Service Delivery - JP Morgan

@AllegisGlobal

@HaysRMjobs

Ocean 7 Invitation Only - Provider Market +L]LSVWTLU[�)YPLÄUN� Elliot Clark, CEO, SharedXpertise

@SharedXpertise @FayeHollandUK @elliot_clark @HROToday @HROTAssoc

@elliot_clark

@ProcterGamble @Cartus @IBM

@weareAMS

@AllegisGlobal

@elliot_clark

@HudsonRPO

TRACK 2: RECRUITMENT CASE STUDY Karina Kuhlmann, Head of Talent, Learning & Organization Development - Asia, Europe, Middle East & Africa - The Hershey Company

@jpmorgan

SPONSOR SHOWCASE RPO Partnership – Achieving HR Business Outcomes Rachael Pogson, Region Head Talent Acquisition, International Operations - Novartis Consumer Health

@weareAMS

TRACK 3: RECRUITMENT - Strategic Recruitment Outsourcing Jerod Funke, Head, Global Talent Acquisition – Tyco

TRACK 4: Singapore Post’s HR technology evaluation framework Raghvendra Singh, Vice President, Shared Services - Singapore Post Limited

@SingPostCusCare

Keynote Speaker - McDonald’s has aggressive growth plans to double the size of the business and understands it will only be possible through an energized workforce. Barry Mehrman, Senior Director, HR Business Partner - McDonald’s

@brmehrman @McDonalds

HRO TODAY SERVICES AND TECHNOLOGY ASSOCIATION APAC AWARDS PRESENTATION Zachary Misko, Global Executive Director - HRO Today Services and Technology Association

@zacharymisko @HROTodayAP @HROTAssoc

SUMMIT WRAP-UP AND CLOSE Faye Holland, Managing Director, European & Asia Pacific Operations - SharedXpertise

@FayeHollandUK @HROTodayAP @HROTAssoc

Ocean 13 Masterclass (Buyers Only): What you need to do to be big on LinkedIn Robert Moffat, Director of Corporate Solutions - Hays Talent Solutions


2014 ASSOCIATION AWARDS

Mahindra AFS and PeopleStrong HR Services Pvt Ltd. - APAC

Shelly Singh, PeopleStrong HR Services - Global

Ms. Shelly Singh is the Co-founder and Chief Business Officer of PeopleStrong HR Services. She has made significant contributions in the field of HRO. She has spent almost 7-8 years in this industry and has given a new dimension to the way HRO operates in India. She is the first woman member on the board of PeopleStrong, member on the board of Wheebox and National Treasurer, NHRD. Right from cracking large deals for her company to delivering service excellence, her role has fetched her appreciation from the client innumerable times.

One of its kind and Wholesome deal – End to end employee life cycle (Hire to Retire) of Mahindra AFS, an Indian conglomerate with varied Business Structures consisting acquired entities, research & development, sales & marketing etc being serviced.

• Servicing 10000 permanent and 3000 other than permanent employees at across 150 locations in India for 11 Business Units under Mahindra Auto Farm Sector – one of the large conglomerates with presence in India, US, Africa, Middle east and multiple other countries.

• Relationship led to huge strategic value to Mahindra since it reduced cost of hire, released bandwidth of HR to do more strategic work and add value to management by offering better insightful analytics.

• One of the largest deals in the space of total value crossing 10m USD

• Scoping include performance management and training process also which adds more strategic dimension to overall engagement.

The relationship among P&G’s HR Services & Solutions Team (HRSS), and IBM and Cartus is exemplary. The P&G/IBM contract is 10 years old, and was recently renewed for another 7 years. The P&G/Cartus partnership is 6 years old and is likewise going strong. The partnership among three companies is the best in the globe for P&G. The team’s results have been recognized within P&G, as well as in the industry (HROA and the Forum for Expatriate Management).

This deal is one of the more complex in the HR outsourcing industry in Asia, serving 24,000 employees in 16 countries for Payroll, Tax, Benefits, Employee and Organization Data, Balance Sheet Reconciliation, Travel Card, Expense Reimbursement, Contact Center and Project Management, and Relocation Services.

Both partnerships transcended operational provision of HR services, into a business enabler, through superior and consistent delivery of value-added services AND as strategic partnership to business units in P&G.

The 2014 Association Awards theme is ‘Be Informed’ – Recognizing Great Business Outcomes in HR

Submissions have resulted in the following qualified APAC nominations

Find out more at 17:00 on Thursday 22nd May where all nominations will be recognised and the winner(s) announced.

Procter & Gamble, Cartus, and IBM - APAC

PROGRAM OF THE YEAR AWARD NOMINEES

THOUGHT LEADER OF THE YEAR NOMINEE


Time

13:30 - 14:00

14:00 - 15:30

15:30 - 16:00 16:00 - 17:45

18:00 - 20:00

AGENDA - WEDNESDAY 21ST MAY, 2014

Session

Arrival and Registration

Masterclass (Buyers Only): Keeping the “Human” in your titleThe speed of change in our world is increasing; from the internet of things to extended lifespans, the alternate expectations of the millennial generation to the stay at home worker. We stand on the cusp of a new age of business, an age where artificial intelligence will soon replace millions of white collar roles and the ability to effectively engage your people will be the measure of success.

Join Simon Townsend, Chief Innovation Officer APAC, Allegis Global Solutions, for a look into the future and a hands-on workshop to best prepare you to address the changing nature of your business and set your strategy for the next five years.

Benjamin Franklin famously said “an ounce of prevention is worth a pound of cure” but perhaps that should be “forewarned is forearmed”

Simon Townsend, Chief Innovation Officer, Asia Pacific – Allegis Global Solutions

Masterclass (Buyers Only): What you need to do to be big on LinkedInWe’ve all been talking social media for a few years now - employers, RPO providers and recruitment agencies - and no one doubts its importance both now and in the future. But have we all truly maximised on the promise to “Bring organisations and talent together on a massive scale”.

Join LinkedIn’s 26th “most popular” company and the platform’s “most followed” recruitment company for a case study on what you need to do to be big on LinkedIn and some rarely seen insights and statistics on what this can do for you. Learn more about the practical resources, tools and techniques we have used to build a worldwide network of individuals who see us as a company they trust, both with their own careers and as a partner in sourcing the right talent for their organisation and how this can be applied to your own social estate.

Finishing with an open discussion on the question “how can an organisation most effectively broaden their reach by leveraging both their own, and their RPO providers, social networks while retaining clarity of branding and EVP messaging”

Robert Moffat, Director of Corporate Solutions – Hays Talent Solutions

Networking Break

Invitation Only - Buyer (Practitioner) Forum HRO Today Services and Technology Association Buyers-Only WorkshopThe Buyers’ Thought Leadership Council provides a bespoke opportunity to meet with peers and discuss specific topics to help in your day-to-day running of your outsourcing contract.

Hosted by Faye Holland, Global Executive Director - HRO Today Services and Technology Association

Invitation Only - Provider Market Development Briefing An open discussion on challenges and trends currently being experienced within the Provider community with the aim of improving the HR outsourcing industry in Asia Pacific.

This is a great opportunity for providers to come together and brainstorm ways in which we can grow and enhance HR Outsourcing in this part of the world.

Elliot Clark, CEO – SharedXpertise

Welcome Reception Drinks - Hosted by


AGENDA - THURSDAY 22ND MAY, 2014

Arrival and RegistrationHRO Today Forum APAC 2014 - Welcome!Elliot Clark, CEO - SharedXpertise

DEEP DIVE: Building the Business and Employee Engagement through HR OutsourcingThis session is about Procter & Gamble’s (P&G) HR outsourcing journey and how it is adding value to the business and building stronger employee engagement and loyalty via the HR outsourcing process. This is done with the strong partnership and collaboration of its two biggest partners, Cartus and IBM. The session shares an actual case study where both suppliers and P&G led and delivered a high priority regional project flawlessly.

Rocky Esguerra, Associate Director - Procter & GambleRobert Line, Vice President, Client Services APAC - CartusBobby Claros, Delivery Project Executive - IBM

HRO Today Association Research Outputs Data drives decision making. While data is abundant, relevant actionable data can be difficult to find and then use in order to drive results. The HRO Today Institute brings together commissioned vendor research, operational data volunteered by its members, and global data collected via the HRO Today initiatives to build a library of practises in operation on a global basis. At the APAC HRO Today Forum, we have invited 3 companies to share their high level findings on 2014 research and to discuss the survey results and their implications in APAC. The topics covered will include:

Counting Success – How metrics and measurement correlate to business success: How can you help reduce unplanned attrition, improve the number of top performers in the business, decrease the time it takes for a new hire to become productive or assist in improving the diversity of the workforce?

New, more strategically aligned forms of measuring talent acquisition and management success are possible. We recognize that data is today held in many disparate systems – the ATS, ERP system, performance & learning management systems, exit management systems and spreadsheets – in both structured and unstructured formats. However, data, its disciplined analysis and intelligent interpretation, holds the key to answering the question: “How do I measure my contribution to the delivery of a more diverse, engaged and productive workforce?” Metrics that align more closely with the wider business objectives are emerging in the more progressive operations. Together, event sponsor Alexander Mann Solutions and HRO Today Institute have conducted surveys and interviews with 381 global HR and Talent Acquisition leaders from May through September of 2013. In this session, we’ll share the state of talent measurement across the world, contrasting Asia Pacific with other regions.

Alison Baird, Managing Director, Asia Pacific - Alexander Mann Solutions

The Cost of a Bad Reputation: CR Magazine and Allegis Global Solutions asked more than 1,000 working-age Americans, employed and unemployed, how corporate reputation and transparency affects their decisions to accept a new job or remain where they are.

The results are groundbreaking and provide companies with the information needed to support corporate responsibility programs. This report offers answers to the following questions:- Does corporate reputation significantly impact the success and costs of talent acquisition and retention? - Just how much does a bad corporate reputation cost?- Are men or women more likely to reject a job with a company with a bad reputation? - As people age, are they more likely or less likely to accept a job with a company that has a compromised reputation?- As incomes rise, are people more likely to accept a job from a company with a questionable reputation?

Elliot Clark, CEO - SharedXpertise and Caleb Baker, Managing Director - Allegis Global Solution

How are top employers using their employer/talent brand to attract, retain and engage employees:In February 2014, Hudson RPO in connection with SharedXpertise commissioned a primary market research with the goal of providing a “How to” guide for leveraging an employer/ talent brand. A series of one-on-one interviews were done among major corporations with a top talent brand. Results of these interviews were then incorporated into a quantitative large scale study. Key areas analyzed in this study include the definition of an employer/talent brand; importance of the brand, ownership, management, promotion and future plans for the employer/talent brand. The research will show current practices in each of these areas, as well as distinguish between the practices of those with top employer/talent brands vs. those without.

Suzanne Chadwick, Head of Employer Brand, Digital & Sourcing Innovation - Hudson Networking Break

TRACK 1: SERVICE DELIVERY - Is your Current HR Service Delivery Working for you? When it comes to choosing an end-to-end or single process HRO provider, we look to the experiences and challenges of others in an attempt to shorten the decision making process for faster results. But making the choice is not the end of it. This session focuses on how to ensure your HR service is delivering what you are expecting with an insight into JP Morgan and the multi-regional experiences of Julian. This session is applicable to all delegates wherever they are on their sourcing journey.

Julian Bryant, HR Service Delivery - JP Morgan

08:00 - 08:4509:00 - 09:10

09:10 - 09:40

09:40 - 10:30

10:30 - 11:00

11:00 - 12:05


TRACK 2: RECRUITMENT CASE STUDY Karina Kuhlmann, Head of Talent, Learning & Organization Development – Asia, Europe, Middle East & Africa - The Hershey Company

Sponsor ShowasePresentation showcase: A rapid-fire series of insight and innovation that will change the way you think about HR.

RPO Partnership – Achieving HR Business OutcomesNovartis Consumer Health appointed Alexander Mann Solutions as an exclusive RPO partner in June 2013 for 35 countries across Asia Pacific, Middle East, Africa, Russia and the Russian Federation. As a first generation RPO, the model was designed to leverage the latest thinking in balanced on and offshoring and direct sourcing, ensuring flexibility, agility and delivery of high impact stakeholder experience. Almost one year in, Rachael Pogson, Regional Head Talent Acquisition, Novartis Consumer Health and Alison Baird, Managing Director, Alexander Mann Solutions, will share the impactful business outcomes achieved as well as the next phase of the partnership.

Rachael Pogson, Region Head Talent Acquisition, International Operations - Novartis Consumer Health

LUNCH

DEEP DIVE: Topic TablesThe HRO Today Forum “Topic Table” session provides an environment for delegates to share their knowledge and insights on the most relevant topics in HR today.

As an attendee, you can discuss, debate, and share knowledge on pre-selected hot topics in the HR industry. Each table will be chaired by industry experts who will help guide and facilitate these focused gatherings of like-minded professionals and hopefully answer some of the challenges you are facing.

Topic Table Discussion Topics Include: · Employment Branding: How to leverage your employment brand to gain top talent. · Sourcing: Creating standardised policies and processes. · Total Workforce Solutions: Managing both full-time staff and contingent workers under one umbrella. · Big Data: How to leverage data to drive the bottom line. · Career Development: Create succession plans for yourself. · Workplace Engagement: How to increase employee retention.

TRACK 3: RECRUITMENT - Strategic Recruitment Outsourcing Jerod will share the business and talent acquisition challenges that led Tyco to outsource their China recruitment in 2013 including:· the drivers for change· decision making process· critical success factors· results that have been achieved, and· long term strategies

Jerod Funke, Head, Global Talent Acquisition – Tyco

TRACK 4: - Singapore Post’s HR technology evaluation framework The HR Technology Landscape continues to change with product vendors cannibalising their own product lines. How can you decide which provider to work with and who can we forecast will emerge as a winner? Raghav will discuss the technology evaluation framework developed at Singapore Post to help them determine their technology strategy.

Raghvendra Singh, Vice President, Shared Services - Singapore Post Limited

Networking Break

Keynote Speaker - McDonald’s has aggressive growth plans to double the size of the business and understands it will only be possible through an energized workforce. Barry will discuss how McDonald’s intends to:• Manage aggressive growth plans to ensure Quality• Engage their workforce through a compelling employee value proposition • Grow leaders to win the present and build the future• What is big data telling us and the use of technology

Barry Mehrman, Senior Director, HR Business Partner - McDonald’s

HRO TODAY ASSOCIATION APAC AWARDS PRESENTATION For the past decade, the HRO Today Services and Technology Association (formerly known as HROA) Awards have been the highlight of the year and an aspiration for those in the HRO industry in Europe, Middle East & Africa (EMEA), North America (NA), Asia Pacific (APAC) and globally.

HR knows that with proper budget and resources it can develop the business operating model and metrics to deliver to an organization the most productive workforce. And, a more productive workforce means a more competitive, effective and more profitable company.

This year we will recognise the approved nomination for Programme of the Year and Thought Leader of the Year in your region.

Zachary Misko, Global Executive Director - HRO Today Services and Technology Association

SUMMIT WRAP-UP AND CLOSE Faye Holland, Managing Director, European & Asia Pacific Operations - SharedXpertise

AGENDA - THURSDAY 22ND MAY, 2014

11:00 - 12:05

12:05 - 12:30

12:30 - 13:30

13:30 - 14:45

14:45 - 15:30

14:45 - 15:30

15:30 - 16:00

16:00 - 17:00

17:00 - 17:20

17:20 - 17:30


SPEAKER BIOGRAPHIES

Alison Baird Managing Director, Alexander Mann Solutions

Alison has been with Alexander Mann Solutions (AMS) for seven years. As well as leading the teams across the region, her primary focus, as Managing Director Asia Pacific, is in ensuring that the solutions Alexander Mann Solutions deploy are optimal, effective and constantly evolving to meet the needs of our clients - with a specific focus on the changing landscape within Asia. Alison is a passionate believer that people are the foundation of success and plays a pivotal role in ensuring AMS recruits, engages and retains the very best talent in the region. Prior to this role, Alison led Alexander Mann Solutions’ relationship with an investment bank for one of the largest APAC multi country RPO solutions. With over 20 years’ experience in the talent acquisition and management industry, Alison has been responsible for developing and driving recruitment strategy, change projects and process re-engineering across multiple disciplines and industry sectors, including banking, engineering, healthcare and life sciences, professional services and telecommunications in both EMEA and APAC.

Julian BryantExecutive Director, Head HR Service Delivery, Asia Pacific

Julian joined J.P. Morgan in December 2012.

He has a 20 year international career in operations, program management and general management. He has held leadership roles in establishing global HR shared service functions and shaping global initiatives to deliver global HR applications and achieve HR business process outsourcing.

Prior to joining J.P. Morgan, Julian worked at UBS for 13 years. He has also worked at Standard Chartered Bank and in the British Army.

Julian holds a Masters degree in Human Resources from Kingston University and is a graduate member of the CIPD.

Suzanne Chadwick Head of Employer Brand, Digital & Sourcing Innovation – Asia Pacific Hudson RPO

Suzanne has been with Hudson RPO for over 5 years and heads up their Employer Brand & Sourcing Innovation consulting division across Asia Pacific. With over 16 years experience in recruitment of which 10 have been in RPO, Suzanne has worked with clients and lead teams across EMEA, the U.S and Asia Pacific to deliver efficient operational recruitment outcomes, innovative employer branding, digital and sourcing solutions to meet client attraction and retention needs.

A passionate social connector and communicator, @SuzChadwick has developed and run multiple social recruiting and employer branding client workshops and strategy builds. A regular speaker on the topics of ‘Building an Engaging Employer Brand’, ‘Developing your sourcing capability and strategy’ and ‘Bringing your Employees voice and message to life’, Suzanne focuses on what organisations can do differently to stand out in a crowded employer market.

Suzanne holds a Masters of Business in Human Resource Management from Swinburne University and a Certificate in Employer Brand Leadership.

Caleb Baker Managing Director - Allegis Global Solution

As a founding Director of Talent2 now Allegis Global Solutions, Caleb has spent nearly a decade residing in Asia building a unique experience and understanding of multiple countries and cultures. Caleb’s experience specifically relates to China, India, Japan, Hong Kong, Malaysia, Singapore, Indonesia, Thailand, Taiwan, Korea and Australia.

Caleb’s expertise relates primarily to talent acquisition, management and optimisation.


SPEAKER BIOGRAPHIES

Robert James Claros Delivery Project Executive, IBM

Bobby is currently the IBM Asia Pacific Delivery Project Executive for the P&G Account on HR and F&A services. In his current role, he manages the partnership with P&G and is fully accountable for ensuring alignment of long term and short-term goals, meeting and exceeding performance and various contractual requirements, and ensuring account sustainability. He is a seasoned and well-rounded executive with over 20 years of experience in delivery management, account management, human resources and organizational development. He has led teams covering multiple geographies and industries, and in outsourced and captive environments. He holds a Master’s Degree in Industrial Relations from the University of the Philippines.

Rocky Esguerra Director, Asia HR Services & Solutions, Procter & Gamble

Rocky is the Regional Leader for HR Services & Solutions for P&G Asia’s 22,000+ employees. Under her leadership, her very experienced group manages local and expat payroll, benefits, relocation & expatriate services, employee data management and contact center, employee tax, travel & expense accounting, digital solutions and the HR aspects of special projects such as mergers & acquisitions, divestitures, legal entity changes, new plants and mass moves of employees. Rocky has over 25 years of experience in P&G and has worked in four countries—Philippines, Indonesia, Thailand and Taiwan, before moving to Singapore a few years ago. She has extensive experience in various HR disciplines; HR business partner roles; and HR shared services, outsourcing and vendor management.

Jerod Funke Head, Global Talent Acquisition, Tyco

Jerod is an accomplished talent acquisition leader with expertise in executive search and strategic talent sourcing.

He has served as a leader and strategist within contingency and retained search firms, and internally for large corporations. He has successfully led teams of recruiters and talent sourcing professionals on engagements encompassing high-volume, specialized technical and corporate executive searches.

Jerod has spearheaded change and enhanced efficiency at the enterprise level by driving creative talent acquisition initiatives involving employment branding, workforce planning, diversity and inclusion, talent pipelining, and assessment. He has exhibited an orientation toward innovation, collaboration, and continuous process improvement.

Jerod joins Tyco after having led the enterprise-wide talent acquisition function for Shire Pharmaceuticals, a $4B biopharmaceutical company with rapidly expanding operations in over 30 countries. Prior to that, Jerod held talent acquisition leadership positions at GlaxoSmithKline and Toll Brothers, Inc.

Jerod graduated from Boston College with a Bachelor’s of Arts degree in Psychology in 1997, while competing as a full-scholarship member of the school’s Division One football program. He subsequently completed his Master’s of Arts degree in Developmental Psychology in 1998, also from Boston College.

Jerod currently resides in Cherry Hill, NJ, with his wife and three children.

Elliot Clark CEO, SharedXpertise

Elliot Clark is the chairman and CEO of SharedXpertise Media, LLC, which he founded in 2006. He oversees company management and the publication of HRO Today, HRO Today Global and Corporate Responsibility Magazine, the HRO Today Forum conference series in APAC and EU, and the COMMIT!Forum, the largest corporate responsibility conference in the world. Clark writes a column for each magazine issue with commentary on newsworthy events and speaks at events internationally on related topics. He also works closely with development of research standards for the Baker’s Dozen Customer Satisfaction research ratings for the leading human resource services providers and the Corporate Responsibility Magazine’s 100 Best Corporate Citizens List.

Clark has had a long and distinguished career in the human resources services and technology industry. Prior to SharedXpertise, he was the chief operating officer of Kenexa Corporation (Nasdaq KNXA), a leading provider of HR software and services. He worked at Kenexa from 1991 until 2006 and was instrumental in growing the company from 12 to 1,200 employees. He oversaw corporate operations and directly managed the recruitment process outsourcing division. He led the Kenexa team to be named the top provider in RPO by multiple industry analysts and publications. As a key member of the executive team, he was deeply involved in 15 acquisitions, three private equity financings, and an IPO. He served on the Board of Directors of Kenexa from 1997 until 2006.

Clark is a graduate of the Wharton School of Finance and Commerce of the University of Pennsylvania earning a B.S. Economics where he majored in human resources. He also served on the National Board of Directors of the Wharton Alumni Association from 1997 to 1998. He is currently the Chairman of the Board of Directors of the Ehlers Danlos National Foundation and a member of the Board of Trustees of Michener Art Museum.


SPEAKER BIOGRAPHIES

Barry Mehrman Senior Director, HR Business Partner, McDonald’s APMEA Franchising Pte Ltd.

Barry Mehrman is a Senior Director and HR Business Partner responsible for providing HR support and consulting to his North Asia markets. Additionally, he leads HR development for the APMEA region.

Barry started with McDonald’s as a part-time crew person while attending Emerson College in Boston, Massachusetts. Upon graduating college he entered McDonald’s Management Training Program. Barry progressed through the restaurant management ranks to Operations Consultant in the Boston Region.

He joined McDonald’s Human Resources Department in the New Orleans Region as an HR consultant and Manager until moving into Corporate Human Resources in Oak Brook, Illinois.

In his Oak Brook role, Barry has led departments responsible for a variety of recruitment, retention and recognition initiatives including McDonald’s US employment strategy, restaurant people systems and the Ray Kroc Awards to name but a few.

In 2007, Barry assumed the role of Director of US HR development responsible for the design and delivery of Human Resources functional training. He also was co-lead for the US pilot and implementation of the current Performance Development System.

In 2010, Barry moved to Tokyo as an expat assigned to McDonald’s Japan as VP of the Human Resources Division. In this role he supported the Japan Chief HR Officer in the development of HR strategies and initiatives with a focus on talent management and restaurant people systems.

Barry joined the APMEA HR team in July 2012 and currently resides in Singapore with his wife, Ann.

D. Zachary Misko Global Vice President & Executive Director, SharedXpertise Zachary Misko is global vice president & executive director at SharedXpertise© Media, LLC. Zachary works with companies throughout the world to educate, best practice share, and improve processes that drive human resources and workforce solutions.

Robert Line Vice President, Client Services APAC, Cartus

Rob has been in the Global Mobility/Relocation outsourcing arena for more than 16 years, focusing on client global mobility programme design and execution, along with the impact of culture on business change processes. Rob currently serves as Vice President at Cartus in APAC, the Global Mobility services industry leader. He directs a broad spectrum of activity, leading some of the world’s largest and most complex outsourced corporate relocation engagements and driving the operational delivery and account relationships for key clients. Rob has accountability for outsourced delivery teams across APAC and leads some of the best and brightest performers and innovators in the industry. A UK national, Rob has also lived and worked in Japan and in Singapore, where he and his family have been since 2008.

Karina Kuhlmann Head of Talent, Learning and Organization Development - AEMEA - The Hershey Company, Singapore

Faye Holland Managing Director, European & Asia Pacific Operations, SharedXpertise

Since 2008 Faye has been involved in HR, recruiting, payroll, learning and technology promotions through the assets of SharedXpertise and is responsible for all European & Asia Pacific Operations. Faye is also global executive director of the HRO Today Services and Technology Association (formerly HROA) where she leads the boards and chapters to develop and drive strategy resulting in content that guides the HR industry. Faye has 18 years of extensive marketing, strategy and solution development experience in the new technologies and business solutions marketplace in the UK, European and global marketplace.


SPEAKER BIOGRAPHIES

Simon TownsendChief Innovation Officer, Asia Pacific, Allegis Global Solutions

With a background in recruitment as an Online Sourcing Specialist, Simon has spent the past 6 years

specialising in driving Innovation with Allegis Global Solutions and previously Deloitte. Over the past 15 years Simon has worked closely with technology and the Internet; he is a member of the Sydney Digital Disruption Research Group, and was a sitting member of the Deloitte Australia Social Media Committee.

Focusing on the human element of innovation, Simon is a strong believer that everyone can help define and sculpt the future and he works to develop teams using Design Thinking techniques.

His creativity and ability to act as a translator between technology and the wider business enables him to develop user-centric solutions to problems and take a long view of the future of business.

That’s what our clients say about us.

We bring distinctive thinking to sourcing strategies, techniques and technologies, and combine these with passionate, highly skilled sourcing experts across the region.

In return, our clients achieve significant competitive advantage in accessing quality talent effectively and efficiently.

“…unrivalled talent sourcing expertise across Asia Pacific” – Director of Human Resources, Asia Pacific, 2014

To find out how we can help you, please contact Martin Cerullo+852 61119512 [email protected] www.alexandermannsolutions.com/sourcing-apac

Raghvendra Singh Vice President, Shared Services, Singapore Post Limited

Raghav is the head of Shared Services for Singapore Post and has over a decade of experience in

business process optimization, transformation and outsourcing for the support functions. Prior to this he has worked with outsourcing service providers and advisors so he shares a good perspective on the alignment of the practitioners, providers and advisors ecosystem to enable a successful transformation.

Rachael Pogson Region Head Talent Acquisition, International Operations, Novartis Consumer Health

Rachael joined Novartis Consumer Health (NCH) in June 2013 and is responsible for Talent Acquisition across the International Operations Region which covers APAC, MEA, Russia and the Russian Federation. This includes management of a region wide RPO solution, Executive hiring and teaming with global colleagues on strategic initiatives spanning Social Media, Workforce Planning and Employee Value Proposition strategies. Prior to joining NCH, Rachael was with Futurestep, a Korn/Ferry company, for 7 years in various management positions including Managing Director South East Asia, Managing Director Asia Search, Managing Director China. Rachael has been in Singapore since 2010 and prior to that spent 20+ years in China in a variety of general management, business development and project management roles.

Robert Moffat Director of Corporate Solutions, Hays

With a 15 year track record with Hays designing, implementing and running some of the largest and most creative services in the industry, Robert has a wealth of knowledge, and usually an opinion, on the challenges and opportunities facing employers and RPO providers in maintaining a competitive advantage in talent acquisition and engagement.

As Director of Corporate Solutions, initially in Europe and now in Asia, Robert is one of a global team responsible for innovation and product development for Hays Talent Solutions the group’s Recruitment Process Outsourcing (RPO) division.

He has a passion for social media and has been a key member of Hays’ global social media forum and LinkedIn steering committee. In the last year he has led the roll out of a number of content based groups and discussion forums as part of a programme described by LinkedIn as “where we believe the industry is headed”.


COMPANY PROFILE

LEVEL 23, ONE ISLAND EAST18 WESTLANDS ROADISLAND EAST, HONG KONGTelephone: +852 3750 7736 www.agile1.com.hk/

Contact Name: Marni Martinez

Email address: [email protected]

COUNTRIES/ GEOGRAPHICAL COVERAGE

COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

Asia, Europe

Agile-1’s consultative approach solves workforce challenges for our customers by delivering cost savings, risk mitigation, vendor management, employment alternatives, industry best practices, and access to the best talent. Combining innovative talent procurement technologies with experienced professionals and a robust suite of total workforce solutions, we maximise the value of our customers’ workforce, decreasing liability and overhead associated with human capital management. Agile-1 manages the complexities of today’s global workforce by streamlining all components of contingent and direct labour. Workforce challenges. Solved.

• Managed service programmes (MSP)• Recruitment process outsourcing (RPO)• Blended MSP/RPO solutions• Independent contractor compliance (ICC) • Statement of work (SOW) management• Payrolling services• Workforce technology solutions VMS and ATS • Workforce consulting • Alumni solutions

To find out more visit http://www.agile1.com.hk/ or contact our Asia Pacific team at mailto:[email protected] or +852 3750 7736.

Level 33, 7 Temasek Boulevard, Suntec Tower One, Singapore 038987 Telephone: +65 6511 8555 www.allegisglobalsolutions.com

Contact Name: Mark Condon

Email address: [email protected]


COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

Singapore / Asia Pacific / Global

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide.

From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated solutions drive the business results you’re after.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

• Permanent Workforce Solutions (RPO)• Contingent Workforce Management (MSP)• Integrated Talent Solutions • Advisory Service

For more information, email [email protected].


COMPANY PROFILE

1900 Avenue of the Stars, Suite 2600Los Angeles, CA 90067Telephone: +65 6227 3022 www.futurestep.com

Contact Name Kumar Bhaya

Email [email protected]


PROFILE

CORE HR SERVICES

CALL TO ACTION

North America, Latin America, EMEA, Asia, Australia/New Zealand

Futurestep is the global industry leader in high-impact recruitment solutions; offering fully customized, flexible services to help organizations meet their talent and recruitment needs. Our clients turn to us for proven expertise, a global process and infrastructure, proprietary competency models, innovative sourcing and attraction strategies, and a unique approach to measure and optimize business impact.

As a Korn/Ferry Company, Futurestep can meet a variety of workforce requirements; from RPO, project recruitment and search, to talent acquisition advisory, recruitment technology and employer brand consulting services. Our solutions apply world-class capability, providing the experience and global reach to identify, attract and retain the people who drive business success.

Talent Acquisition: Futurestep’s talent acquisition solutions provide local, regional and global recruitment services to a wide range of organizations around the world. We leverage our expertise, robust global infrastructure and Korn/Ferry IP to deliver:

Recruitment Process Outsourcing: Addressing all areas of talent management strategy, our scalable and flexible RPO services help businesses attract better people while simultaneously reducing cost and time to hire.

Project Recruitment: Using our proven, outsourced approach, Futurestep project recruitment delivers the right talent in the right numbers within a specific timeframe.Professional Search: Leveraging industry expertise and practical experience, we complete individual key appointments and team hires at the experienced professional level.

Talent Acquisition Consulting: Our global team brings together subject-matter experts from every part of the talent lifecycle. Their insight and experience is harnessed for the benefit of our clients through our different talent consulting services including: Talent Acquisition Advisory, Recruitment Technology, and Employer Brand.

If you are looking to transform and increase the effectiveness of your talent acquisition function to drive great business outcomes, contact us for a discussion on how we can help.

Ocean Financial Centre 10 Collyer Quay Level 37, Singapore 049315 Telephone: + 65 68086129 www.alexandermannsolutions.com

Contact Name: Alison Baird

Email Address:[email protected]


COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

Global

Alexander Mann Solutions is the world’s leading provider of talent acquisition and management services. We integrate our outsourcing capability and consulting expertise to enable organisations to attract, engage and retain top talent. We deliver creative talent acquisition and integrated talent management solutions in over 80 countries.

With a staff of over 2,200 people, our expert teams are uniquely placed to support the thinking behind, and delivery of your people strategy. We deliver our solutions across the full talent lifecycle; from strategic workforce planning and employer branding, to assessment and selection, onboarding and engagement, from school leavers and graduates, middle managers and executives, to board members and C-suite appointments – permanent and contingent labour. All solutions are bespoke to meet the individual needs and objectives of our clients

We have deep industry expertise in a number of sectors, specifically Retail and Financial Services; Investment Banking and Professional Services; Technology and Media; Defence, Engineering and Business Services; Energy; and Healthcare and Life Sciences.

If you want to attract, engage and retain top talent, whilst adding value to the bottom line, we have the answers. Do more in Asia Pacific. Contact us today.


COMPANY PROFILE

HAYS Talent Solutions Intelligent ResourcingUnit 5805-07, The Center99 Queen’s Road CentralHong KongTelephone: +852 2525 9277 www.hays.com/rpo

Contact Name: Robert Moffat

Email Address: [email protected]


COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

Across APAC Primary Offices in Hong Kong, Singapore, Malaysia, China, Japan, Australia, New Zealand and India.

Hays Talent Solutions is the world’s leading recruitment outsourcing expert. We deliver intelligent resourcing through a combination of market insight, technical excellence and unrivalled methodology, providing talent solutions that will transform your business.

How do we do it? Put simply, we provide intelligent resourcing. By combining recruiting expertise with specialist sector knowledge, a global network and powerful analytics, we build flexible and innovative solutions that will drive your business performance.

What services do we offer? We offer the full range of outsourcing solutions: • Recruitment Process Outsourcing (RPO) • Managed Service Provision (MSP) • Technology solutions such as Vendor Management Systems (VMS) and Applicant Tracking Systems (ATS) • Modular services such as sourcing, response handling or assessment & selection.

We operate globally and have been providing these services in Asia Pacific for more than 20 years. We support clients across the region in sectors including banking and finance, IT, pharmaceutical and shared services.

To find out more visit hays.com/talentsolutions or contact our Asia Pacific team at [email protected] or +852 2525 9277.


COMPANY PROFILE

180, Cecil street #11-02, Bangkok Bank Bldg, Singapore- 069546Telephone: 65- 6325 3020Fax: 65- 6221 2728 www.hexaware.com

Contact Name: Manas Gautam

Email Address: [email protected]


PROFILE

COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

US, EU, APAC and ME

Hexaware is a leading global provider for IT, BPO and consulting services with revenues of over USD 387.8 million. The Company focuses on key domains such as Banking, Financial Services, Travel, Transportation, Logistics, Healthcare & Insurance, Manufacturing and Retail. Our 9050+ experts are driven by business the philosophy, “Your Success is Our Focus”, is to deliver value and help our clients succeed.

Our focus is on delivering business results and leveraging technology solutions by specializing in Application Development and Maintenance, Human Capital Management, Business Intelligence & Analytics, Enterprise Solutions, Quality Assurance and Testing Services, Remote Infrastructure Management Services, Big Data, Cloud Computing, Enterprise Mobility, Legacy Modernization and Business Process Services.

Our experience in the business process services arena fully complements and strengthens our spectrum that allows us to operate as an enterprise-class solution delivery company. Our solutions aim to provide high value by optimising cost of ownership for technology investments to customers.

The company’s onsite/offshore delivery model provides significant cost savings. Our development centers are assessed at SEI CMMI-Level 5, and are also ISO 9001:2000 and TickIT certified. These help us to continually provide high value, high quality deliverables to our clients. We have consistently delivered to client expectations and have established long lasting relationships with them.

Hexaware — with its global strength of 8800+ employees — is one of the pioneers in providing IT & BPO services for the human resources industry. We were one of the early service providers for end-to-end HR technology and business process transformation services. Our ‘right-fit approach’ through assessment, close partnership, balanced pricing and effective operations, help customers with the required business outcome.

Hexaware’s HR services are well aligned to bring you the latest trends and thinking behind the way core processes are changing and empower you with maximum operational efficiency to stay ahead of the business curve.

Covering “Recruit to Retire” HR functions, our service range is designed to serve as a bridge between HR strategy, processes and technologies – thereby enabling your HR to better align with an ever increasing business role. Below offerings are some of our core competency areas for core HR services offering a variety of options to choose from a single or multi-process solution.

Below offerings are some of our core competency areas:

• Consulting Services

• Application Services (SAP, Oracle, PeopleSoft, Workday)

• Cloud Services (Oracle HCM Cloud, SAP SuccessFactors)

• Analytic’s Services

• On the Go Services (mobile application development)

• BPO Services. (Platform based Services, HRO Services)

For more information kindly visit www.hexaware.com or feel free to contact us @ [email protected]


COMPANY PROFILE

PeopleStrong HR Services Ltd Telephone: +91-124-4782400 www.peoplestrong.com

Contact Name Kamakshi Pant



COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

Asia Pacific

PeopleStrong is a leading platform-based Multi-process HR Outsourcing and Technology company in India. Managing 40000+ hires across 200 different locations, managing HR for over 300000 employees across regions & time zones, PeopleStrong is one of the first mpHRO companies to be successfully assessed on SSAE 16 in India. A cloud based HR Technology company PeopleStrong,facilitates the customers to have efficient business, increased productivity, and ‘happier employees’ through its robust Technology product PeopleStrong Alt

Through a unique combination of domain expertise, operational excellence, and innovative technology we deliver exceptional Platform based HR solutions to our customers across Industry sectors. We provide:• End to end HR Technology Solutions• Recruitment Process Outsourcing• HR Shared Services• Payroll & Compliance Management• Process Consulting

To know more visit www.peoplestrong.com, email at [email protected] or call at +91 -9560998686

PeopleScout Headquarters860 W. Evergreen AvenueChicago, Illinois 60642USATelephone: +44 (0)7891 830998 Peoplescout.com

Contact Name Martin Parkes



PROFILE

COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

North America, Europe and Asia Pacific

PeopleScout is the world’s leading RPO provider, delivering more placements (250,000+) per year than any other provider in the industry. PeopleScout’s success is built on our ability to achieve talent acquisition objectives that impact our clients’ business outcomes, while delivering client service and strategic customization that is widely recognized as unmatched in the industry. PeopleScout is one of The Seaton Companies whose operating brands include PeopleScout, Staff Management|SMX, StudentScout and Australian-based RPO provider, HRX, a PeopleScout Company.

PeopleScout is headquartered in Chicago, Illinois, with employees in The Americas, Europe and Asia Pacific in both on-site and off-site locations across our global delivery network. PeopleScout serves leading clients in a variety of industries including airline, financial services, telecommunications, retail, manufacturing and pharmaceutical. For additional information, visit us at www.peoplescout.com

PeopleScout is the world’s leading RPO provider, delivering more placements (250,000+) per year than any other provider in the industry. Headquartered in Chicago, Illinois, with employees in The Americas, Europe and Asia Pacific, PeopleScout serves leading clients in a variety of industries including airline, financial services, telecommunications and retail.

Full RPO, Partial RPO, Project RPO, Global RPO, Veteran Hiring Recruiter on Demand Sourcing, Recruiting, Response ManagementScreening & Assessments, Scheduling, Behavioral Interviewing, Background ChecksApplicant Tracking Technology, Reporting/Analytics

For more information, contact Martin Parkes at [email protected] or call him at +44 (0)7891 830998


COMPANY PROFILE

50 Raffles Place, #13-03 Singapore Land Tower, Singapore 048623 Telephone: +65 6510 6305 www.randstadsourceright.com

Contact Name Blaise Habgood, director – business development asia pacific



PROFILE

COMPANY OVERVIEW

CORE HR SERVICES

CALL TO ACTION

As part of the Randstad global group of companies, Randstad Sourceright has a network of operations spanning more than 40 countries. In Asia Pacific our reach extends across Singapore, Malaysia, Indonesia, Thailand, Philippines, China, Hong Kong, Japan, India, Australia and New Zealand.

total talent architecture: optimising your workforce for competitive advantageRandstad Sourceright’s world-class talent management solutions and industry leading experts create quantifiable business impact across the world.

As globalization and the speed of work makes the talent equation more and more complex, outsourcing your recruitment and talent management to experts in strategic planning, talent mapping and resource management is becoming an increasingly appealing solution. Randstad Sourceright provides the capability, expertise and vision to help you get ‘talent ready’ – with the best people, solutions and technology to drive business impact, agility and success. The talent market is becoming more complex and challenging every day. Our holistic talent management approach manages across your blended workforce – permanent employees, contingent workers and independent contractors – with a seamless attraction, recruitment and hiring methodology, aligned to your organisation’s vision and goals.

Randstad Sourceright’s depth and breadth of experience, expertise and global connectedness is unparalleled in the industry. By understanding our clients’ business concerns and anticipating market needs, we have established a proven track record of demonstrating market leadership through our people, process, technology and outsourcing capabilities. Our commitment to service excellence and innovation has been recognised by some of the industry’s top outsourcing associations, including being named on the Top Provider Lists, HRO Today RPO Bakers Dozen and MSP Bakers Dozen.

Randstad Sourceright is a global talent acquisition leader. As part of the world’s second largest HR services company, Randstad, we draw on world-class resources and expertise, as well as a 50+ year heritage of talent innovation, to provide the most advanced solutions in the market for strategic acquisition and management of full-time, contingent and contract staff.

Randstad Sourceright’s complete suite of talent acquisition and management solutions include:

• Blended workforce solutions (BWS) – our integrated approach for managing all facets of talent acquisition to create a rich talent resource pool right across your permanent, contingent and contract workforce.

• Recruitment process outsourcing (RPO) – we use a flexible, scalable and cost-effective RPO program to find scarce talent, drive greater flexibility and align your recruitment with business strategy.

• Managed services programs (MSP) – with an in-depth understanding of the talent supply chain, we provide end-to-end managed service programs to oversee all aspects of your contingent workforce – providing the resources and technology needed to drive efficiencies, reduce spend and achieve quality outcomes.

• Recruiter-on-demand – tailored specifically for the fast growing Asia Pacific region, this product provides clients with a streamlined, efficient program for volume recruitment projects.

Start optimising your total talent strategy today – to learn more about Randstad Sourceright, contact Blaise Habgood or visit www.randstadsourceright.com


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SERVICES AND TECHNOLOGYA S S O C I A T I O N

SERVICES AND TECHNOLOGY

A S S O C I A T I O N

JOIN THE

TODAY!

Benefits of practitioner membership include:

For more information, visit us at:

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Join the HRO Today Services and Technology Association and connect with HR leaders who are a part of a community that serves to improve the business

of HR for themselves, their companies and the industry as a whole.

The HRO Today Services and Technology Association is a membership channel and community dedicated to:

Talent with impact

You’ve got a great process. Now make it a great experience.

The business of attracting talent doesn’t end with the attraction stage.

Today’s candidates want to be engaged at every step of the recruitment

SURFHVV�ś�IURP�VFUHHQLQJ�DQG�DVVHVVPHQW�WKURXJK�WR�RƬHU�DQG�RQERDUGLQJ�� That’s why Futurestep never stops innovating to put improved candidate

experience at the heart of our RPO solutions.

The way we’re using advanced video technology is just one example.

Now candidates are able to choose when, where and how they’re interviewed

for a role. And whether they’re successful or not, our in-depth feedback

reports mean they’ll leave the whole process with a greater understanding

of their own strengths and motivations.

To discover how we can transform your candidate experience and add value

at every stage of the recruitment process, contact [email protected]

or visit www.futurestep.com

11-13 November 2014 l Edinburghwww.HROTodayforum.com/EU

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