apnic services roadmap, by george kuo [apricot 2015]
TRANSCRIPT
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Speakers
George Kuo • APNIC Services Roadmap
Kevin Meynell • Training Update
Vivek Nigam • Service Improvements
Guangliang Pan • Registration Services update
4
APNIC Services Roadmap
Services development
plan
Deliverable in the next six months
Add value and quality
Opportunities for inputs
and comments
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4th Q 2014 ------------------------------------- 1st Q 2015
Instant Feedback System
✓
Improve Transfer
Information ✓
Maintainer Management in
MyAPNIC è
MyAPNIC 2-Factor
Authenticationè
More New Training Courses
✓
Additional option to make
payment è
Easier Invalid Contact
Reporting ✓
Easier Access to MyAPNIC
è
Faster Contact Updates
✓
2014 Services Roadmap
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Instant Feedback System ✔
Give your feedback quickly and easily
Instant feedback system is available for • MyAPNIC • New transfer web pages • Helpdesk contacts
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Invalid Contact Reporting ✔
Improved tool to report invalid contacts quickly and easily
This improvement helps you to • Search Whois and report at the
same time • Specify which invalid contact to
report quickly
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Two-factor Authentication è
Alternative two-step verification
Two-factor Authentication is • Faster to setup than APNIC digital
certificates • Browser independent • Commonly used & secure
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Faster Contact Updates ✔
Update Whois contacts for your IP addresses directly via MyAPNIC
• You don’t need to send a request to APNIC anymore
• You can make updates when needed • You can update tech-c, admin-c, mnt-
irt, language, geoloc & notify
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Improve Transfer Information✔
Redesigned transfer web pages
New transfer pages are designed to • Help you find answers quickly • Provide less text to read • Use simple and plain English
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MyAPNIC Maintainer management è
Improved Whois update experience
This enhancement provides benefits of • Automated addition of Maintainers • Automated password sync for all
users • Corporate Contacts to manage
privilege for other individual contacts
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Additional payment option è
An additional payment option for new and renewal Members
Paypal payment option will be available in 4th Q 2015
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2015 Services Roadmap
Improve access to APNIC Helpdesk support
Improve access to online
information and services
Obtain Members’ feedback to guide future improvement
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2015 Services Roadmap
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2nd Q 2015 ------------------------------------- 3rd Q 2015
New web pages for ‘Services’
Whois data quality improvement
‘Statistics’ page improvement
Toll free phone number &
Skype integration
MyAPNIC Survey Training Survey
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New Services Web Pages
www.apnic.net/services
• Improve navigation to all services pages
• Help you find information quickly • In simple and plain English
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Statistics page improvement
www.apnic.net/statistics
• Less clicks to get to the resources statistics
• Download files in different formats • New resources graphs
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Whois Data Quality Improvement
Ongoing Whois improvement in 2015
• Review and update records registered by APNIC (eg description, remarks)
• Update incorrectly referenced objects (eg use of APNIC’s email addresses)
• Develop a Whois registration guide
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Your input is important!
www.apnic.net/services
Give your feedback and comments on the Services Roadmap