apollon - use cases analysis and common living lab approach for energy efficiency

8/7/2019 Apollon - Use cases analysis and common Living Lab approach for Energy Efficiency

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Apollon Deliverable 3.2

DELIVERABLE

Project Acronym: APOLLON

Grant Agreement number: 250516

Project Title: Advanced Pilots of Living Labs Operating in Networks

D3.2: Use cases analysis and common Living Lab approach

Revision: final

Authors:

Maria Joo Benquerena (ISA

Intelligent Sensing Anywhere, S.A.)

Nuno Martins (ISA Intelligent Sensing Anywhere, S.A.)

Andreia Melo Carreiro (ISA Intelligent Sensing Anywhere, S.A.)

Daan Velthausz (Amsterdam Innovation Motor)

Lasse Sariola (Aalto)

Francisco Gonalves (Lisboa E-Nova)

Marita Holst (CDT)

Project co-funded by the European Commission within the ICT Policy Support Programme

Dissemination Level

P Public X

C Confidential, only for members of the consortium and the Commission Services


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Revision History

Revision Date Author Organisation Description

1 8 July2010

MJB/NM ISA First draft, start ofwriting

2 31 August2010

MJB/NM/AMC ISA First draft

3 27September2010

MJB ISA Revision and inclusion ofnew content

4 25October2010

MJB ISA Final Version

5 30November2010

MJB ISA Update

Statement of originality:

This deliverable contains original unpublished work except where clearlyindicated otherwise. Acknowledgement of previously published material and ofthe work of others has been made through appropriate citation, quotation or both.

The information in this document is provided as is and no guarantee or warrantyis given that the information is fit for any particular purpose. The user thereofuses the information at its sole risk and liability.


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Table of Contents

1. Introduction..................................................................................................................... 12. Living Labs and local experiment description .................................................... 3

2.1 Amsterdam Living Lab ........................................................................................................... 32.1.1 Cross-border cooperation success cases ........................... ..................... ..................... ......... 32.1.2 Local Experiment ..................... .................... ...................... ..................... .................... .................... 42.1.3 Means to promote and leverage the local Living Lab and pilots (workshops,showcases, showrooms, etc.) .................. ..................... ..................... ..................... ..................... ................ 8

2.2 Aalto Living Lab ........................................................................................................................ 92.2.1 Cross border cooperation success cases.................. .................... ..................... .................... 92.2.2 Local Experiment ..................... .................... ...................... ..................... .................... .................... 92.2.3 Means to promote and leverage the local Living Lab and pilots (workshops,showcases, showrooms, etc.) ................................................................................................................... 132.3 Portugal Energy Living Lab ............................................................................................... 152.3.1 Cross-border cooperation success cases ..................................... ..................... ................. 152.3.2 Local Experiment ..................... .................... ...................... ..................... .................... ................. 152.3.3 Means to promote and leverage the local Living Lab and pilots (workshops,showcases, showrooms, etc.) ................................................................................................................... 17

2.4 Botnia Living Lab .................................................................................................................. 192.4.1 Cross-border cooperation success cases ..................................... ..................... ................. 202.4.2 Local Experiment ..................... .................... ...................... ..................... .................... ................. 212.4.3 Means to promote and leverage the local Living Lab and pilots (workshops,showcases, showrooms, etc.) ................................................................................................................... 23

3. SMEs ................................................................................................................................. 253.1 Home Automation Europe (HAE) .................................................................................... 253.2 Process Vision ........................................................................................................................ 263.3 There Corporation ............................................................................................................... 273.4 DIY KYOTO .............................................................................................................................. 283.5 Sensinode ................................................................................................................................ 293.6 JROMA (Energy demand and security-metering solutions) .................................. 303.7 ARQUILED (Energy demand and security-metering solutions andinnovation) ......................................................................................................................................... 313.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand and security-metering solutions and innovation) .......................................................................................... 323.9 KYAB .......................................................................................................................................... 333.10 Lule Energi AB ................................................................................................................. 34

4. Cross-border Pilot ...................................................................................................... 374.1 Cross-border Pilot ................................................................................................................ 374.2 Cross-border piloting and cooperation strategies ................................................... 384.3 Cross-border activities ....................................................................................................... 39

4.3.1 Amsterdam ..................................................................................................................................... 394.3.2 Aalto .................................................................................................................................................. 414.3.3 Lisbon ............................................................................................................................................... 424.3.4 Common Cross-border activities ..................... ..................... ..................... ..................... ...... 42

4.4 Discussion and analysis ..................................................................................................... 444.5 Common research framework ......................................................................................... 44

5. Conclusions ................................................................................................................... 46


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Appendix ................................................................................................................................... 47 Amsterdam ......................................................................................................................................... 47Lisbon ................................................................................................................................................... 48Botnia .................................................................................................................................................... 50


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ApollonDeliverable 3.2

1.Introduction

The purpose of this deliverable is to report the analysis of the use casesimplemented in each LL and present the common approach that can be extrapolatedto other environments.

The starting point to achieve this goal is the information already presented in thefirst deliverable of this work package (D3.1) concerning the assessment done toeach local Living Labs methods and tools to be able to identify a common approach

for implementing the pilot. Further work has been done in the assessment of eachone of the local Living Labs in different features:

Characterization of the SMEs involved in the pilots and working, orparticipating, in the local Living Labs;

Pilot description in terms of objectives, strategies to achieve them andimplementation plans;

Means to promote and leverage the local Living Lab and pilots (workshops,showcases, showrooms, etc.)

Cross-border piloting and cooperation strategies;

Cross-border cooperation success cases;

Connections and articulation with projects besides Apollon.

Initially we were aiming at summarizing the cross-border and cross-projectstrategies that are success cases already and analyze the cases which success wasnot so great in order to state the lessons learned and create a best practices manual.None-the-less this is not feasible at the time since we are still to apply the researchframework to all the cross-border activities, including the ones done so far. What wedo know is that some of the activities were not so successful and taking twoexamples, the cooperation attempts between ISA Kyab and ISA Plugwise (that wewill develop in the next deliverable), we realize that the reasons for the failure were

different:

ISA Kyab: There was an attempt to create a common strategy that wouldresult in a win-win situation for both SMEs in both countries. Since KyabsSaber was developed specifically for district heating monitoring and there isonly one small part of Lisbon with district heating in Portugal this was not awin-win situation so the partnership didnt move forward yet. There is still to


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ICT PSP Project Reporting Template 2 Final Version

consider third part countries where both SMEs can cooperate in a joinedapproach to the market;

ISA Plugwise: In this case what was attempted was an integration of both

products in order to present a complete and integrated solution to theclients. The partnership failed because of technical difficulties that could beovercome.

This subject is to be developed in a following deliverable where the results of theresearch framework will also be presented.

Before anything else we would like to call the attention to some of the sections ofthe D3.1 that are essential to the current work: the Background and also The Idea ofCross-Border Pilots.

In the second chapter we present the Living Labs involved in the pilot and the localexperiments they are promoting

In the third chapter we present the SMEs that are involved in the local experimentsas well as some that, not being involved in these particular experiments, have ahistory of cooperating with the different Living Labs. These SMEs are the mainbeneficiaries of the cross-border activities that are programmed.

Then, in chapter 4, we present the Cross-border pilot:

What it is

The challenges that it presents The activities that are planned

The discussion and analysis of the activities

The research framework that is going to be used in evaluating the activities.

In the end we summarize and define the next steps.

Clarification: For clarity purposes we would like to define two terms that are going

to be use extensively in this document: Pilot By pilot we mean the group of all the cross-border activities that

contribute and constitute a trans-national activity and a cross-border pilot.

Experiment By experiment we mean the local energy efficiency experimentpromoted by the Living Labs in cooperation with SMEs that can be local orforeign partners of the Apollon project.


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2.Living Labs and local experiment description

In this chapter we are presenting the Living Labs working on the Energy Efficiencypilot and the local experiments that are planned.

2.1 Amsterdam Living Lab

The Amsterdam Living Lab was started by the Amsterdam Innovation Motor (AIM)together with Waag Society, NoVay and the University of Amsterdam. Via theAmsterdam Smart City initiative many additional industry partners are included tospecifically tackle the key challenge for sustainability programs and smart griddevelopment in the city of Amsterdam w.r.t. Sustainable Living, Sustainableworking, Sustainable Transport and Sustainable Municipality. Partners are:Amsterdam Innovation Motor (AIM), Home Automation Europe, Alliander, Process

Vision Netherlands and Logica.The Amsterdam Smart City initiative tackles the key challenge for sustainabilityprograms and smart grid development. It is a Living Lab with real life measurementcapabilities across the whole energy chain, from energy production, delivery andconsumption that includes smart meters & smart grid technology.

2.1.1 Cross-border cooperation success cases

There are several on-going initiatives between the parties of the different cities, forexample there have been several workshops and visits between Helsinkis (Forum

Virium) and Amsterdam (Amsterdam Living Lab) and Lisbon (ISA) and Amsterdam(Plugwise).

We foresee the following advantages from cross border collaboration:

In several EU countries validated pilots in the energy efficiency sector. This leadsto a comparison of local differences with the same technology as well as acomparison of different technology and the same local culture.

A network of cooperating Living Labs that share an approach and technology inrelation to energy efficiency projects.

A common pool of methods and tools that can be used in Living Lab projects that isshared, improved upon together. This leads to more shared improvements. Ingeneral the knowledge and tools will be shared on an open source way.


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2.1.2 Local Experiment

The Amsterdam Smart City pilot area covers two city parts of Amsterdam andinvolves about 1250 households. Selected households from this area will be

included into Apollon demonstrations.For the Amsterdam Smart City Sustainable Living pilot a setup of 728 householdswill be used in Geuzenveld. Within Apollon the focus is activities on sustainableliving in social and supported housing. It aims to reduce the energy consumption in(households via using innovative products, services and techniques, including smartmeters, energy control mechanisms, direct feedback and information provisioningetc. It deals both gaining is insights in usage behavior as well as raising awarenessand achieving behavioral change.

It order to achieve this, experiments are conducted with different forms of:

Energy feedback,

Smart metering,

Energy control,

Local energy provisioning connecting to the grid, i.e. Solar panels.

Validation is done via Living Lab experiments, stimulating and evaluatingbehavioural change creates a demand pull for more sustainable technologyapplication of innovative technology results in a technology push towards

sustainable behaviour.

Figure 1

In addition we want to identify potential CO2 reduction (expectations are at least9% reduction) as well as potential energy savings (expectations are at least 7%electricity and 10% gas reduction).

Via the pilot we hope to get more insight in consumer behaviour transformation,especially we want to obtain


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insight in energy usage and awareness of energy consumption

insight in behaviour and motivations for behaviour change

insight in participation

insight in different citizens/households

insight in individual energy control & management

yield best practices for full scale roll out

create a grid suited for future developments

For the experiment a setup of 728 households will be used in Geuzenveld (city partof Amsterdam, see the figure below) and belong to the social housing agencyFarwest:

Pieter Post Singel and surroundings (red box): 284 single households, build in

1955, renovated 1995 and

Aalbersestraat: (blue box): 444 flats, build in 1956, renovated 1996 and in 2009(isolated roof, 1000 m2 solar panels) social rentals.

Figure 2

The users are the citizens and are motivated by financial savings & energyreduction.

We have different services that we want to experiment and validate in theAmsterdam pilot. Via the use of smart meters, the energy companies as well as thirdparties will provide personalized advise to the customer, e.g. via home displays butalso via the Internet Portals and GSM terminals. Home Automation Europe isvalidating their new displays in the pilot.


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In addition to advice, the management & control of in-house energy usage will bepossible (e.g. via active switching of appliances based on the real time dynamic priceof the energy). It still needs to be decided if it is feasible to also include this in theApollon cross border testing.

In a later stage we will start providing these services to the customers with feedbackvia different means (including displays and Internet 2.0 solutions). Both Logica andLiander are interested in these experiments. However, the focus now is on the proofof concept from a user perspective as well as from the energy producer andsuppliers perspective.

Besides the technical component there is much attention on the human aspect, i.e. toobtain insight in behaviour and motivations for behaviour change w.r.t. energyreduction. In particular Liander is very interested to gain knowledge and insights on

this aspect not only in Amsterdam but also from other Apollon Living Labexperiments.

It is good to realize that smart grids & smart meters are seen as a key enabler toaddress climate issues, since they use two way communications to maximize energyefficiency. But now the utility can also send information to the end user in order toinfluence the usage pattern (saving tips or lower rates at night).

The following technologies are applied in the experiment: smart meters, energydisplays / feedback, smart (LED/saving) lighting, charging terminals, Energy advice,Web 2.0 tools, internet portal.

In addition, different behavioural measurement & observation tools will be used tocollect and analyse the user and usage data (both objectively and subjectively). Theinvestigation will be done by scientific knowledge institutes (Novay) which uses thetheory of Planned Behaviour of (Fishbein & Ajzen, 2006), to model the intendedbehavioural changes of the citizens in the Amsterdam Pilot.

Home Automation Europe

Home Automation Europe has develop the Quby, a next generation advancedinteractive touch screen device, aimed at stimulating consumers to understand their

energy consumption patterns, and act upon it, as it regulates the energy usage (i.e.central heating) as well. It is the successor of the Powerplayer. See below forillustration of the Quby. (See alsowww.quby.eufor more information).
http://www.quby.eu/http://www.quby.eu/http://www.quby.eu/http://www.quby.eu/


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Figure 3 - illustration of the Quby

The innovation is twofolded: in the presentation of the information (what, when and how), the incentives to

save energy, as well as in the software to deploy the solution (device,measurement & communication infrastructure) in real homes and easily connectthem to the Internet.

And the combination with controlling the central heating systems in thehousehold.

A marketable solution requires the most appropriate hardware, i.e. it needs to bestate of the art in order to use minimal amounts of energy and as well as a low cost-price. For the designs, Home Automation Europe has co-operated with the DutchMinistry of Economic affairs and for hardware they have various partners. Thesoftware is in house developed by Home Automation. Experience of consumers havebeen gained in several pilot projects in close co-operation with local energycompanies.

For Home Automation Europe consumer test are essential in the development oftheir products. Home Automation Europe have done formal pilots with academicresearch coupled to them. In addition, less formal investigation of consumerbehaviour have conducted and resulted in much faster feedback loops whichenhances the evolvement of interface design.

For the Quby product test users need to be involved from within their privatecontext, preferably by testing the product in their own home, or alternatively in aresidential setting which they are familiar to.

Home Automation Europe is primarily looking for user-feedback, both on theinterface and on the physical installation and actual (daily) usage of the product. Up


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to now Home Automation Europe has mainly involved users in pilot-situations.However, currently, for hardware designs, Home Automation Europe is involvingreal users in an earlier stage and discuss the visual concepts of the intended device.

2.1.3 Means to promote and leverage the local Living Lab and pilots(workshops, showcases, showrooms, etc.)

The Amsterdam Living Lab has its promotion strategy including their website(www.amsterdamlivinglab.nl), newsletter and workshops and other meetings. Inaddition the Amsterdam Smart City program promotes the activities via manyevents, newsletters and website (http://amsterdamsmartcity.com)

Home Automation Europe has its own demonstrator environment visited by localand International guests.

Liander has its promotion activities and communication channels in theNetherlands.
http://www.amsterdamlivinglab.nl/http://www.amsterdamlivinglab.nl/http://www.amsterdamlivinglab.nl/http://amsterdamsmartcity.com/http://amsterdamsmartcity.com/http://amsterdamsmartcity.com/http://amsterdamsmartcity.com/http://www.amsterdamlivinglab.nl/


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2.2 Aalto Living Lab

Aalto Living Lab is a new constellation combining the strengths of industry, threemajor universities and regional competence centre Greennet in user centric RDI

activities in greater Helsinki metropolitan area. Partners are: Nokia, Metropolia, HSEand Process Vision and supporting City of Helsinki, Helsinki Energy and GreennetFinland

2.2.1 Cross border cooperation success cases

Veli-Pekka Niitamo introduced Living Lab platforms and methodologies to ProcessVision in the ICT4SAVEENERGY CIP project, which has started in 2008. Save Energyproject has taught PV the importance of piloting and now with Apollon, the new LLis actually established in PV head quarters in Lauttasaari. PV has since visited

several LLs (Leiden, Lisbon, IBBT etc) and wishes to gain more insight andexperience to exploit better the LLs.

In project Apollon, Process Vision is especially interested in the cross-bordercollaboration. As PV is the main SME participant in the Helsinki pilot, it will testseveral products and solutions from other companies with their Generis platformwhere the metering data is collected. Real life piloting in both office and residentialbuildings will give insight to the company how to do R&D&I with real life users.

With the cross-border piloting, PV can look into new partnerships and also evaluatedifferent markets in Europe. Furthermore, as the energy market is transforming

rapidly, it is interesting to benchmark standardization and scalability issues.

Commercialization is the most important criteria to participate for PV in Apollon. Aminimum criterion is to create a commercial client in Finland during the Apollon lifetime.


The Finland experiment will tackle the potential and hurdles of apartment levelreal-time measuring. It will set up systems that allow monitoring of real time energyconsumption in building and apartment level, communicating this information

through web and mobile services. Users can see their real life energy consumptionand a set of suggestions on how to reduce their energy bill. The objective of thisexperiment is to promote innovative ICT solutions for energy management andcommunication defining public incentives and to study sustainable user behaviourchange and mechanisms related to it.


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The objective is to create new services and to understand the energy controls fromthe user perspective. The plan is to divide users into four groups.

1. Passive users. They are not expected to start designing the solution.

We only collect feedback from their use. Even the passive users maybe divided into two groups. One group without any instructions whichwe compare with a reference group who get instructions on how tooperate the new devices. (Still not decided on how to handleinstructions.)

2. Active users in three groups. All in the same space and sametreatment in the trials. But different types of responsibilities.

a. Co-design users. Would be more superficially involved. Theywould have only limited responsibility, and specific areas will

be assigned.

b. Co-create users. Next level. This group will start creatingrelated services. Process vision provide a platform for this. Sothey will suggest new ideas to the platform.

c. Co-produce users. A few people would take this role. This willbe max five guys. They see business value of the actual service.What are we producing. How are we producing the service.How are we making money of the service.

The plan is to also select subsidisers who work a lot on the road. It would bepossible to wire their homes and get mobile hand held devices for them. They willuse the system, evaluate it and suggest new ideas on functionality.

In this experiment we will measure electricity consumption as well as othervariables such as temperature and CO concentration in the different compartmentsand large consumption points such as elevators, HVAC and server room.Consumption and conditions will be measured for a certain period of time andbased on that a baseline will be created. Real time measurements are thencompared to the baseline and the refined consumption data is reported to the usersthrough a portal based interface. Some competitions will be held between theemployees of different compartments and energy savings are measured. Also withcondition measurements the energy efficiency can be analyzed and saving targetsfound.

Heres a summary of the planned measurements in the Varma building

4 departments within the building in real time electricity reading


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C0 readings in selected conference rooms

Major consumption points in real-time metering; server room, elevators andHVAC

District heating in real-time metering

In open offices C0, humidity, lux and temperature measurements

Outside the building temperature and humidity measurements

Here follows some basic information of the pilot building:

The Living Lab is located in Lauttasaari, Helsinki. An island only a fewkilometers from Helsinki railway station

Owner of the building is Varma (provider of pension insurance for Finnish

work) There are 14 companies in the building and altogether 200 employees

Office space area 5000m2

Total area 9600m2

Construction year 1992

Varma building was selected for the Living Lab pilot because Process Visionis located in the same premises and thus it is easier to monitor thefunctionality of the metering and data transfer equipment.

Energy Efficiency pilot in Process Vision Headquarters. Smart virtualminigrid for Smart behaviours; measuring potential savings in energyconsumption for mobile creative workers at office and home environmentswith wireless smart measurements portal based reporting platform.


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4-10 Homes of Process Vision employees

in real-time electricity meteringProcess vision Building

in Lauttasaari

MDMS

MVDB

GENERIS

ExtranetViewable to users

Extensions of Helsinki pilot

Figure 4

Different technological set ups will be used in Helsinki pilot. Commercial andbusiness aspects of the project need to be emphasized and there has to be high levelof flexibility on the technology choices.

Helsinki pilot consists of equipment from several SMEs. All the information isgathered to Generis -> consumption data to consumers (employees working in PVbuilding). DIY KYOTOs Wattson, KYABs Saber (possibly), Theres ThereGate are

used in the collecting of sub-measurements in different compartments (2/floor).Furthermore, the idea is to measure temperature and moisture (maybe also windspeed) from outside of the building. Also the district heating and water is measured

so the pilot is looking into efficiency in heating.

Besides looking into Varma building, the pilot consists of measuring several mobileworkers residential apartments energy usage. Plans for residential measurementswill be finalized in the following months.

Process Visions Generis platform can be provided as a licensed business with a

commitment to local support and maintenance service. It also can be provided as aweb based service over IP network on a SaaS delivery where the application residesin a PV server in Finland. The value adding services close to end consumer have tobe created together with other commercial players in the project and with Apollonsupporting partners.

Organizational set up is well expressed in the WP of Apollon where each site firstworks relatively independently to get the user centric measurements working andin second phase start the search for best benchmarks and common solutionstogether with the other 3 sites.


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Structure of Apollon team is on two levels; Project structure and Energy domainpilot structure. We need to be successful on the domain structure/deliverables firstbefore the whole structure can become valuable. We need to emphasize commercialand business aspects of the project and be very flexible on the technology choices.

Process for user involvement is based on Living Lab methodology. The users areengaged in the co-creation of the energy saving solutions in order to share ideas,influence solutions and to measure and show behaviour changes.

As presented before, the users have different ambition and involvement levels.Furthermore, the passive users are divided in different intervention groups so thatbehavior change and energy savings can be measured properly. As mentionedearlier, pilot setup planning is still underway and will be put together in thefollowing months. The key objectives at the Helsinki pilot can be communicated in

two levels:1) To increase awareness of the energy consumption, carbon footprint and

costs, and thus reduce consumption through behavior change.

2) To identify potential and bottlenecks for next generation dynamic pricing,real-time measuring and increased share of renewable energy sources inFinland and other pilot countries in order to create a model for new type ofdistributed energy supply services and lead markets.

2.2.3 Means to promote and leverage the local Living Lab and pilots

(workshops, showcases, showrooms, etc.)As all Apollon energy pilots have their own promoting strategies, Helsinki pilot hasalready started to work with Finnish smart grid cluster in order to get traction andvisibility for the pilot.

So far two main promoting activities have been done in regards to Helsinki ApollonLL.

1) Innovative Services around Smart Metering and Smart Grids BrainstormingSeminar

2) Finnish Smart Grid study. Done by Gaia consulting and Finpro / CleantechFinland.

The brainstorming seminar was organized by PV and the list of invitees ranged fromuniversity doctorate students and professors to industry representatives and Tekesand Sitra. The seminar will be organized twice a year. Lasse Sariola presentedApollon in the event with Veli-Pekka Niitamo. The seminar was very fruitful and thetopic creates positive buzz in every occasion.


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The second activity, Finnish Smart Grid study, is being done by Gaia consulting andFinpro / Cleantech Finland, and it is looking into emerging smart grid industry inFinland. the study is funded by BaseN, Empower, Nokia Siemens Networks and Sitra(Finnish Innovation Fund). In the first part of the study that was done 1H/10, some30 Finnish cleantech companies were interviewed to draw a picture of differentplayers in the field. In the possible second and third phases, the volunteeringparticipants will do a Finnish smart grid pilot based on the results and companymapping of the first part. Furthermore, mapping the possibilities for internationalbusiness opportunities will be done in the third phase. Apollon project will act as agood example for cross border collaboration.

In the first phase of the study, Process Vision was one of the interviewed companiesand Veli-Pekka Niitamo and Lasse Sariola acted in a consulting role when the studywas being planned.

Helsinki pilot will be promoted in the pilot building and a proper communicationsplan will be devised for the pilot participants as the pilot plans are finalized in thefollowing months.


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2.3 Portugal Energy Living Lab

Portugal Energy Living Lab has recently started up its operations. Partners are:Alfamicro, Lisboa E-Nova Agncia Municipal de Energia- Ambiente de Lisboa, ISA -

Intelligent Sensing Anywhere, S.A. and supporting partner, SELF ENERGYinnovation, Lda.


Lisboa E-Nova started working under the Living Lab methodology within the SAVEENERGY project, which started in March 2009. Having official contact with theLiving Lab methodology for the first time, the project underlined the importance ofcooperating and involving from the early stages of any project deployment all therelevant actors and stakeholders that can contribute to the success of the initiatives.

Also ISA, a SME working in the SAVE ENERGY project as technical partner, becamevery involved with the Living Lab methodology and is currently promoting its ownLiving Lab, ISaLL Intelligent Sensing and Smart Services Living Lab. Lisboa E-Novahas also been involved in the ISA experience and actively follows its work attendingand participating in workshops and other events.

The main role of Lisboa E-Nova, in terms of the Living Lab implementation, is todefine user engagement strategies and how to address and motivate userparticipation through active communication and dissemination programmes.

Users are the core centre of the pilot experiment and should be engaged to the goalsof the project providing feed-back to the project functionalities and availableservices, aiming to develop an information loop to the SMEs and consequently to theimprovement of the products and services that are under development.


Lisbons experimentis located at Lisbons Uptown Area. Jardins de So BartolomeuCondominium is a high level residential block with different dwellers (356dwellings and 18 spaces reserved for commercial activity):

- 1500 inhabitants- Construction in 2006- 4 blocks divided in 15 independent allotments with 10 floors each;- common garage with 3 underground floors.- Total area: 12.120 m2 (site area),- Building implementation: 8.783 m2;


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- Building inhabited area: 54.000 m2 (Sum of the areas of the different floorsabove the ground)

- Common garage area: 20.000 m2- (Sum of the areas of the different floors under the ground)

In the condominiums initial years of occupation a common problem arise:- Building lack of compliance with the expected energy behaviour;- Low energy efficiency materials chosen in the construction phase;- High-energy costs, in common areas and in private dwellings.- The high commitment of all the inhabitants related with the resolution of this

problem was unusually high, considering the number of dwellings.The positive implementation of energy efficiency measures motivated the dwellersto apply for installation of a microgeneration system, within the Micro-generationFramework for Renewables Energy Technologies adoption. 16 photovoltaic systems

were installed, 3.68kWp each (288 panels), with an investment of 315.000 Eurosfrom the dwellers (the biggest private and residential area for micro generation byPV panels in Portugal).Lisboa E-Nova will coordinate the Lisbons pilot, and a possible methodology isalready designed:

1 - Database construction and consumption survey on the electricityconsumption, based on discrete values;2 - Electric equipments survey (of all dwellings or of a dwellings sample);3 - Selection of the dwellings to monitor, 366, based on the assessed database

(online inscription, minimum consumption, equipment survey);4 Creation of 4 different intervention groups from the selection performedin 3.

The 4 groups created in the last point are:I Possible behavioural change measures information, with discretemonitoring on a monthly basis (no smart metering equipments would beinstalled);II Pricing system changing and study of the impact through discretemonitoring on a monthly basis (no smart metering equipments would beinstalled);

III Smart metering equipment installation and feedback to the dwellers ontheir consumptions and information on how to reduce consumption;IV - Smart metering equipment installed without feedback or information.

A strong effort is being done, by Lisboa E-Nova and Alfamicro, to involve Portugueseand international SMEs to join the Lisbons experiment.Therefore, the results with another and ongoing Living Lab in Lisbon, created for theSAVE ENERGY project, will be used and a comparison will be made to improve the


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communication and the involvement of Portuguese and foreign SMEs. This last pilottakes place in the Lisbon Municipality main office building, with approximately1800 employees and approximately 200 daily visits.SMEs will be given the opportunity to:

- Be directly involved in a Living Lab experiment;- Test technology with real and potential future users;- Receive users feedback to improve the technology;- Participate in a cross-border experiment and receive know how from otherSMEs;- Internationalize their activity;- Strongly promote innovation and create European level synergies to thesecompanies in scaling their market reach.

The expected outcomes for the Lisbon experiment are:

- To promote and evidence the feasibility of investing in residential housingand achieving viable and profitable solutions for energy management andcommunication;

- Active dissemination through similar buildings and wide spreadcommunication of social and economic benefits at the energy level;

- Define incentives for conscientious and efficient energy users;- Define policies to promote and engage users on behaviour change on energy

consumption, user engagement and active contribution to define energy.


(workshops, showcases, showrooms, etc.)

At the moment, all the dwellers are analyzing the project and an explanation is beinggiven from the Condominium Administration. In September, Lisboa E-Nova made apresentation to the interested dwellers, which are willing to participate inAPOLLON. At the same time, the SMEs involved, will have the chance to presenttheir solutions for the energy efficiency experiment.

PowerPoints will be developed and it will be given the chance to the dwellers tomake questions and to give new ideas.

A survey will be given to the participant dwellers in order to understand and toknow the different energy consumption patterns in the building (in the dwellingsand in the common areas). This will be important to implement the methodologydescribed.

Lisboa E-Nova organizes often several communication actions, such as: Ponto deEncontro (Small Conference that happen every Thursday), Workshops, Conferences


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and participates in technical fairs and exhibitions. The agency has alreadycommunicated the project to the public as an action for improve energy efficiency.

One of the main roles of Lisboa E-Nova is, without any doubt, to communicate with

the citizen. The Agencys Communication Projects aim to provide access toinformation, thus helping citizens to actively participate in the citys sustainable

development process. They also aim to maximize the impact of all interventionprojects in the society at large.

Communication projects include:

Information actions targeting both citizens and decision makers, aimed atmainstreaming good practices in the area of sustainability (exhibitions,competitions, website, etc)

Differentiated communication actions targeting citizens, the Agencysassociates, decision makers and others aimed at publicising the result of theevaluation of the Intervention Projects of the Agency as well as goodpractices, from other parts of the world (guides, conferences, web site, etc...)

Awareness raising actions targeting the relevant actors to mainstream goodpractices, always aimed at introducing environmentally friendly processesand methods (seminars; etc...)

Training actions for professional groups that have a major role in the Energyand Environmental performance of the city, aimed to mainstream good

practices leading to Sustainable Urban Development Participation in international conferences in order to increase the visibility of

the Agencys activities and to establish a continuous contact with Europeanpolicy makers and strategies.


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2.4 Botnia Living Lab

Botnia Living Lab (hosted by Centre for Distance-spanning Technology at Lule

University of Technology in Sweden) is a RDI cooperation to support human-centricinnovation of advanced ICT Services for Extending Human capabilities. The basicidea is to engage end-users, individuals and stakeholder organizations, along atargeted value chain, in the total process from need-finding and idea-generation,through concept-development and prototype/usability testing to service piloting.The Botnia partnership includes some of the strongest international ICT/Telcoorganisations, numerous SMEs as well as national and regional public authoritiesand ~7000 creative end-users from entire Sweden.

The main mission of Botnia LL is to serve as a facility for research, development andinnovation - RDI, for creation and refinement of ICT based services. Botniasobjectives include generation of new knowledge, methods and tools, for open user-centric research and innovation. Real products and services are experimentallydeveloped in real-life contexts with real users.

Botnia's strategy is to be independent from (geographically) fixed assets andessentially, service experimentation rely on readily available hardware andcommunication infrastructure. Botnia's focus is user-centric development ofInternet and mobile services for every day life/work. Service concepts aredeveloped in several domains (traffic and transportation, wellness & safety, energyefficiency, citizen services etc), with objective to identify reoccurring needs andbetter understand how to design services for broader use and markets.

The Botnia Living Lab system is constantly being developed further in closecooperation with end-users and stake-holders such as the human-centric researchgroup at Lule University of Technology. One good example of Botnias assets,

generated by this collaboration, is the "Form-IT methodology". More about theForm-IT methodology can be found in: Sthlbrst, A., and B. Bergvall-Kreborn.(2007). FormIT - An Approach to User Involvement. In European Living Labs - ANew Approach for Human Centric Regional Innovation, edited by J. Schumacher andV.-P. Niitamo. Wissenschaftlicher Verlag Berlin Olaf Gaudig & Peter Veit GbR: Berlin.

63-76.

Primary stakeholders are international ICT/Telco organisations, numerous SMEs aswell as national and regional public authorities. Botnia's objectives includegeneration of new knowledge, methods and tools, for open user-centric researchand innovation. Real products and services are experimentally developed in real-life


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contexts with real users. Each partner involved will find different value dependingon their needs and purpose of the cooperation.


One of our examples of Cross-border cooperation in the scope of user-involvement,SMEs and ICT innovation already implemented is:

The Crocopil-project

The project was based on user driven requirements and user involvement in orderto test and evaluate evolving technologies for internet connection and new ICTsolution in rural areas through pilot cases set up and cross-border co-operationnetworks:

Main mission was to:

identify crucial user requirements for communication, co-operationand services that are not met today.

evaluate the technologies that meet the requirements to make newservices available (evolving technologies and innovative use ofexisting technologies).

combine the efforts and establish cross-border pilot networks wherethe services are tested.

The purpose of the project was to:

Create and test a CroCoPil solutions toolbox with descriptions and

evaluations that makes new services accessible to rural communities.

Strengthen the awareness and attitude of rural people with regard totechnology and technology-based services.

Establish some service pilots that shall be tested and demonstrated.

Provide a basis for innovation and sustainable companies in all participatingcountries.

The most important beneficiaries of the project were: Rural communities

Innovative people in rural areas

Young people in rural areas

SMEs on the North Calotte of Europe


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Read more athttp://www.cdt.ltu.se/~zcrocopil


The House of culture experiment in Lule studies how to save energy in publicbuildings by supporting the users (visitors and employees) with real-timeinformation on current energy usage. They can also learn more about how to saveenergy with the Serious Game concept. The Serious Game let you play some minigames where you learn more about how to save energy.

There are three different approaches on how we support the users in theirbehavioural change.

1. by real-time information,

2. by the Serious Game

3. by ICT (IT-solutions) that supports changed user behaviour.

2.4.2.1 The experiment more in details

Use case 1: Real-time information:

1. Short description:

The sensor equipment stores the current consumption of electricity,hot and cold water and temperature. A reference value is taken bymeasuring for a longer period without the users knowledge. This is

then compared to current energy usage.2. Mechanism tested for behavioural changes:

By providing real-time information, competition with other users,comparison with reference and target values (setup by the users) wetest how much can be saved.

3. Target end user-group: Visitors and employees

4. Involved partners: KYAB (SME), Lule City

5. Process:

An incremental approach with three test cycles is defined. After eachtest cycle the results are analysed and improvements made beforenext test cycle starts. The Test Process defines reference values,Living Lab groups.Ref CIP FP 7 Save-Energy D2.5 Test Process.
http://www.cdt.ltu.se/~zcrocopilhttp://www.cdt.ltu.se/~zcrocopilhttp://www.cdt.ltu.se/~zcrocopilhttp://www.cdt.ltu.se/~zcrocopil


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6. Expected impact:10-20 % saved energy. Best practices on energy saving.

Use case 2: Serious Game:


A set of mini games where the users can learn more about how tosave energy. This can then lead to changed user behaviour.

2. Mechanism tested for behavioural changes:

To save energy by helping the user change their behaviour throughthe mini games.

3. Target end user-group: Visitors and employees

4. Involved partners: KYAB (SME), Lule City5. Process and expected impact:See above

Use case 3: ICT solutions:


When entering the House of culture about 10% of the users misusethe door opener. The automatic door opener is only intended forelderly etc. If you are young (walks quickly) and use the two door

openers the doors will both be open for about 10 seconds. Given thatthe outside temperature during a long period of the year is belowzero we will lose energy.

2. Mechanism tested for behavioural changes:

By an ICT-solution where we delay the time between pressing thedoor opener and the actual opening of the door we hope to changethe user behaviour so that only those that really needs this will usethe door opener. The delay time can be changed.

3. Target user-group: Visitors and employees

4. Involved Partners: KYAB (SME), Lule City5. Process and expected impact:See above


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(workshops, showcases, showrooms, etc.)

Botnia Living Lab has long experience in promotion of research and fore-front

technology. The core mission of ours is to generate sustainable business innovationbased upon world-class research. We offer an integrated environment for businessdriven research and development projects in the area of advanced information,interaction and communication technology.

Our role is to support our partners and customers in embracing the newopportunities, encounter the risks and fully understand their own transformationpotential.

The promotion is done in different formats like:

Digital format like web, videos, etc. Knowledge packaging like handbooks

Fairs and conferences

Workshops

Real life tests

Lately we have started up the creation of our own Showroom:

The CDT/ Botnia Living Lab showroom will serve as a link between

various stakeholders such as business, international partners, and for theuniversity itself. It will enable a simple and powerful communication ofresearch results, projects, ideas and demonstrations. We strive tomotivate and create a creative environment for visitors in order to buildrelationships and business. Core is also to have a showroom that canhandle "early prototypes", theoretical knowledge, relationships andpartnership, scalability and of cross-border collaboration.

There are some key-components of Technology transfer that will besupported by the Show room set-up and has been considered in the

design of the showroom and in the choice of investments:1. Communication

2. Sense-making

3. Distance

4. Motivation


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5. Business

The showroom set-up is made in close collaboration with differentpartners around Europe to create a network of showrooms as a tool to

bridge the knowledge gaps between universities, laboratories, industrialactors and policy makers.

Read more athttp://www.bonita-project.eu/
http://www.bonita-project.eu/http://www.bonita-project.eu/http://www.bonita-project.eu/http://www.bonita-project.eu/


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3.SMEs

In this chapter we characterize the SMEs that are involved in the Pilot and also somethat cooperate, on a regular basis, with the Living Labs running the localexperiments.

3.1 Home Automation Europe (HAE)

Home Automation Europe (HAE) is the main SME involved in the Amsterdam localexperiment, see also www.homeautomationeurope.com. It is an Amsterdam-basedSME that delivers practical home automation solutions in the residentialenvironment.

Home Automation Europe B.V. is a small highly-specialized software company

delivering innovative solutions in the residential environment. It launched in 2005its Home Control Box concept, allowing electrical installers to automate homesusing products from various vendors and using different protocols, while enablingremote interaction through web-browsers and IVR.

In order to integrate various systems and develop missing components, thecompanys development team comprises expertise ranging from programming

micro-controllers and Linux kernel-modules to internet-security and back-endbusiness applications, as well as interaction design to ensure adoption by end-users.

The company was nominated in 2007 for the European ICT prize and can count

among its customers industrial players like Eaton and Alcatel as well as energycompanies and telecom operators. Home Automation Europe has extensiveexperience in practical solutions for residential automation based on an architectureof a local residential gateway, communicating with sensors and actuators, andlinking through the internet with a service center, allowing for more computingpower and interaction with third parties.

An important element in all solutions is the interaction between the residents andtheir home, whether this is through a lighting button, touch-screen, interactive TV,PDA or ordinary phone. Much of our efforts therefore focus on this interaction and

the roles different media play in it.

Home automation Europe has a demonstrating environment which is widely visitedby local and international guests. Their main goal is to show to decision makers andthe public the real opportunities for energy savings through ICT solutions that areavailable nowadays. Home Automation Europe will include the results in all external
http://www.homeautomationeurope.com/http://www.homeautomationeurope.com/http://www.homeautomationeurope.com/


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communications on the subject, such as lectures, workshops and pilot-projects,where applicable.

In the Amsterdam pilot Home Automation Europe will provide the smart displays

used in the pilots.

3.2 Process Vision

Process Vision Oy is an IT house specialized in information systems and applicationsfor energy business. The company provides also simulators for process industry andpower plants. The company, founded in 1993, employs currently around 110 IT andenergy professionals in Helsinki, Jyvskyl, Uppsala and Bussum.

Process Vision Oy has focused on developing versatile total solutions forderegulated energy market targeted for distribution companies, energy retailers,

balance coordinators and system operators. These solutions consist of widemeasurement data warehouses, systems for balance settlement and balancemanagement, EDIEL/ETSO ESS data transmission functions and systems forcontract and portfolio management.

Besides power companies, Process Visions software solutions serve also district

heating and gas companies thanks to the basic system architecture supportingmulti-utility operations.

PVs core software business is built on two product families, GENERIS and

GRADES. GENERIS product family consists of data warehouse solution for free

energy market with plenty of applications to enhance our customers' business in thederegulated energy market. GRADES product family consists of a versatile suite ofboth static and dynamic simulation tools.

In addition to rapidly growing deregulated energy business, PV focuses on high-fidelity simulation tools in the branch of power plant simulation, gas networksimulation, district heating network simulation and district cooling simulation.

System integration makes Process Visions systems to live as a solution.

PVs strategy aims at global IT solutions integrated with local requirements.

Therefore, the IT business unit operates through a global partner network as well asthrough three internal Systems Integration Partners.

The vision of all these business units is to grow rapidly to a leading position in theirown niche areas.

In the project Apollon, Process Vision is especially interested in the cross-bordercollaboration. As PV is the main SME participant in the Helsinki pilot, it will test


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several products and solutions from other companies with their Generis platformwhere the metering data is collected. Real life piloting in both office and residentialbuildings will give insight to the company how to do R&D&I with real life users.

With the cross-border piloting, PV can look into new partnerships and also evaluatedifferent markets in Europe. Furthermore, as the energy market is transformingrapidly, it is interesting to benchmark standardization and scalability issues.

Commercialization is the most important criteria to participate for PV in Apollon. Aminimum criterion is to create a commercial client in Finland during the Apollon lifetime.

3.3 There Corporation

We help people to create a sustainable world by smart use of energy. We provide the

platform combining Smart Metering, Smart Home and Smart Grid solutions. Thisallows our partners to offer sustainable future proof solutions and services to their

clients. Our main customers are leading utilities and service providers

The story of creating the first ideas of the ThereGate dates back to the beginning of2007. This is when research around a new potential business area for Nokia wasstarted at the Nokia Research Center. The potential in developing a system tocontrol home appliances easily using a mobile phone was considered significant forNokia. The Smart Home program, part of the New Business Programs, wasestablished in the beginning of 2008. The program evolved out of a team of three to

consist of 50 employees internal and external.There Corporation was formed in May 2009 by the management team of the NokiaSmart Home program to commercialize the technology developed over a number ofyears at Nokia. All the related development, results, materials, deals and know-howhave been transferred from Nokia to There corporation with a licensing dealbetween the companies. By bringing in the Comsel team, the knowledge of smartmetering and energy efficiency was incorporated to the There corporation. Thedevelopment of the solutions continues with its partners and the first pilots areexpected to be released in the beginning of 2010.

ThereGate in brief

There corporation will focus on energy saving and efficiency. The energy savingsolutions of the company are based on the ThereGate which was formerly knownas the Nokia Home Control Center or HCC. ThereGate is a technology-independentopen Linux-based platform that supports the most common smart hometechnologies. This makes it an ideal platform for many different applications and


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needs, as they have a wide range of solutions from different vendors to choose from,and also for third parties to create new solutions and applications.

In addition to the ThereGate that There Corporation provides, the value for the end

customer comes from the integration of different individual devices and entiresystems from 3rd party vendors, all under the control of one user interface. Thesedevices will include monitoring and controlling of energy consumption as also act asdevices connected to security and safety sensors.

In Apollon, ThereGate boxes are being used in the pilot together with othermanufacturers products and services.

3.4 DIY KYOTO

DIY KYOTO (DK) creates beautifully designed products to help people understand

and control their personal impact on the environmentTheir product is called Wattson and the software Holmes and the companypromises savings anywhere from 5% to 25% on electricity bills.

Facts about Wattson:

Shows how much each electrical appliance uses when switched on or off.

Easy-to-read display works in all light conditions and shows electricity usagein watts or cost ( or ).

Portable and wireless, contemporary design.

Electricity use showed in numbers and colors.

Consumption just 5 watts on average, which drops to under a watt in lowpower mode.

Clever low power mode extends by months the life of the rechargeable displaybattery.

Completely recyclable.

I store up to 28 days of electricity use information in my internal memory.

Combined with Holmes, you get easy access to daily, weekly and monthlyviews of your homes energy use.

Shows you how much energy youre generating; can measure micro generated

electricity supplies such as solar cells or wind turbines.

In Apollon Helsinki pilot, Wattson products are used in several measurement points both in residential buildings and in Varma building.


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3.5 Sensinode

Sensinode is the pioneering IP-based wireless sensor network solution provider. Weoffer seamless internet integration to embedded device and chip manufacturers

through all industries and we operate globally. Our NanoStack 2.0 firmware isplatform and radio independent and gives our partners a fast, easy and cost efficientway to utilize the best available technology in their business.

Headquartered in Oulu, Finland, Sensinode was founded on over 10 years ofresearch and innovation in IP-based wireless embedded systems. The company is a2005 spin-off from the world renowned Centre for Wireless Communications.

Sensinodes vision is that IP-based IEEE 802.15.4 will be the next WiFi and willpower the "Internet of Things". This will enable real-time physical sensing, trackingand identification with enterprise systems and the Internet through scalable low-power networks in building automation, asset management, advanced metering andother applications. By providing innovative, open-standard products, Sensinode is akey player in making this vision a reality.

Sensinodes mission is to revolutionize business process by enabling enterprise

building automation, asset management and advanced metering with IP-basedwireless embedded and sensor network solutions.

Sensinodes expertise in low-power wireless IP networking can provide significantadvantages especially for OEMs and system providers in creating products and

solutions. With Sensinode's affordable, reliable and scalable low-power wirelessnetworking solutions it is possible to offer end-customers huge cost-savings andimproved business operations.

Sensinode specializes in enterprise solutions, and has experience in automaticmetering infrastructures (AMI), building automation, asset management, securityand defense. Our advanced 6LoWPAN wireless networking products integratedirectly with IP based back-end enterprise networks for easy integration. Sensinodesolutions consist of NanoRouter 2.0 products acting as wireless access points forwireless embedded devices running the NanoStack 2.0 protocol solution. This

enterprise network solution provides end-to-end IP data transfer, uniqueidentification of devices, device mobility and manageability.

Sensinode provides a unique solution for automatic metering infrastructures (AMI),enabling IP communications for all wireless meters, submeters and homeautomation devices and in addition seamlessly integrates M-Bus and Wireless M-Bus devices into IP. NanoStack 2.0 is integrated into electric meters, sub-metersand home automation devices, providing an all-IP network using inexpensive radio


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chips, yet allowing for reliable mesh networking. The solution allows for batterypowered devices with a lifetime of years. NanoRouter 2.0 products provide routingbetween the wireless devices running NanoStack 2.0 and the utility backbone.

NanoRouter 2.0 is also available for integration into electric meters which act as

the gateway to the utility backbone network.

The possibility of using Sensinodes solutions in the Helsinki pilot will be looked into

in detail when the pilot setup is finalized.

3.6 JROMA (Energy demand and security-metering solutions)

The company currently has two main fields of operation:

- the sale of specialist instrumentation in various fields of engineering and technicalapplications;

- the sale of equipment for teaching in experimental science.

Its head office is in downtown Lisbon and it has an experienced team with theknow-how and background needed to continue providing the best service for manyyears to come.

Their business consists also in the distribution of test and measurement equipmentto test and certify electrical installations. The company also distributes several typesof didactic equipment, on several areas of Science and also for several school levels.

Today, the business also comprehends a series of wireless data loggers that provide

centralized wireless monitoring of energy use and environmental conditions inbuildings.

Although they dont have any experience yet regarding Living Labs, JROMA is

excited with the possibility to join the APOLLON project and to get introduced to areal Living Labs experience where it will be possible to get feedback from test ofprototypes and how efficient the products are that is intended to be sold in thefuture, for monitoring of energy use.

Until now, the feedback from users that this company is used to receive is mainlythrough internet (email or forums of discussion).

The participation in APOLLON mainly through the cross-border networking in theEnergy Efficiency Pilot will allow them to get new business partners, newknowledge, new customers, new products or services, once they face organizationalproblems in their internationalization.

JROMA expects that the cross border collaboration within the Apollon project willsupport its process of commercialization, once the company also exports the


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products to some South-American and African countries like Brazil, Angola orMozambique, and this type of collaboration can give more visibility on thosemarkets.

3.7 ARQUILED (Energy demand and security-metering solutions andinnovation)

Arquiled was established in 2005 focusing its activity in the development of SSL(Solid State Lighting) technology for general, architectural and street lighting.

Arquiled provides lighting design solutions for a wide range of applications inseveral sectors. All its products follow an exhaustive development process. It hasthe unique advantage of being able to provide customized solutions in anincreasingly competitive market.

Together with Arquiservice and Climar, Arquiled is a part of IACOM ENERGIA on ofthe Portuguese leading groups in providing lighting and energy efficient solutions.

Arquiled is a modern company, founded by young entrepreneurs whose know-howin the industry is well known in Portugal and around the world.

The company is concerned with global sustainability, and have created twoaccreditation brands: Luz Zero and Energia Zero, which aim is to rationalizebuilding energy use.

ARQUILED has also developed ENGILED Centre for Technological Research and

Development, composed by a group of Portuguese engineers who continuouslywork in the development of new technologies. ENGILED has already developedproducts such as SOLARYS , SUN SENSOR e ARQUISIGN 1 .

ARQUILED established a partnership with Lisboa eNova (the city of Lisbon energyauthority), in order to address the Traffic Light Project, whose aim is to rationalizeenergy through road lighting in some parts of Lisbon.

Despite being a young company, we have already a large portfolio of well succeededprojects:

Estoril Sol Lisboa Casino. Varzim Sol Pvoa Casino . Fundao Oriente Museu

do Oriente (Orient Museum) . IMOANDORRA Fnix Hotel . GRUPO HILTON HiltonHotel. GALP Galp Tower . SANTA CASA DA MISERICRDIA S. Roque Church .AMORIM TURISMO Tria Design Hotel . QUINTA DOS BICOS Hotel Quinta Pedrados Bicos . MDC Frum Barreiro. CAIS DO TRIGO LUX . MONTEPIO GERAL BankBranches. SANA HOTEL Sana Capitol . VIP HOTEL Vip Grand . TDIMOBILIRIO EVA Hotel


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Regarding the energy consumption monitoring, ARQUILED has developed theproduct Solaris and the ARQNET Protocol, which is used in a Living Lab in theportuguese city of gueda.

ARQUILED is willing to participate in the APOLLON project not only in the Lisbonsproject but also in other WP3 pilots in the cross-border collaboration.

The company has already started their business in countries like: Spain, France orthe Netherlands, but they are willing to show their technology participating in across-border dimension in the APOLLON project, so they can expand their market.

There are just positive reasons for taking part in international networking activities:growth and business, visibility, to participate in a big European project and to getrelations to energy-providers in other countries.

3.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand andsecurity-metering solutions and innovation)

ISA is a technological based company that offers a wide range of products,applications and recognized solutions, implemented internationally in the areas ofRemote Management, Automation and Control, settled on specific technology andknow-how in the fields of electronics, software development, telemetry and control,applicable to Environment, Energy and Industrial Automation, BuildingManagement and Healthcare.

With 20 years of expertise, and exporting more of 70% of its production, ISA has itsheadquarters situated in Coimbra and counts with more than 100 collaboratorshighly specialized, being present with subsidiaries in Spain, France, UK and Braziland trough agents, in several countries.

ISA is a full cycle company, from the idea to the technological development, thefacilities and know how, allow to comprise the full development cycle, from the ideascratch, most of the times originated at the innovation and marketing departments.The technical specifications are described according the client feedback, which isbrought from ISAs commercial team. Since its origin ISA as developed tailoredproducts and services, according to the clients, this flexibility and continuousrequests allows ISA to have a rapid prototyping and specification process. After thespecification, the product/service passes to the development teams, where 40people dedicated exclusively to R&D have the capability to the design, architect,write, and program code software and firmware as well as planning electronics,from its PCBs to a first functional prototype from out internal production line.


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ISA does pilot experiences very often, which allow the participants to take part ofthe innovation processes and to give their feedback about the new technologies thatare being tested.

ISA expects that the users may develop new ideas and innovative concepts relatedto the products that are being tested, make observations on their potential, andmost of all, be actively involved in the process.

Living Labs are open platforms to engage user communities as contributors toinnovation. The Living Labs integrate Public and Private People partnershipdedicated to the development of new products, services, processes and solutions inmultiple and evolving real life contexts and involve people in everyday situationstogether with a structured setting of openly collaborating developing companies,researchers and public authorities.

The Apollon project will be important to address the multi cultural influences interms of energy saving, but also to generate a framework of implementedtechnology all over Europe, thus it can output some methodological parameters soEuropean SMEs can easily approach new markets.

The participation in the Energy Efficiency Pilot of Apollon will trigger thenetworking capabilities of ISA. One of the main interests of an SME, when joiningsuch a challenge, is to be able to have a good exploitation plan, which will boost thecompanys business and external relations. Also it will allow ISA to be in the first

front of the state of the art, when we talk of Energy Efficiency Pilots and Solutions.

For the Apollon project, ISA intends to establish new partnerships, eithercommercial or R&D as well as to consolidate the present line of products for EnergyEfficiency for Portugal, and also to prepare it for the European countries involved inthe consortium.

With the participation in the Apollon project it will be possible for ISA to learn howcan the pilot to a cross-border reality be effectively exported. The consortiumpossesses multi disciplinary competences, which can easily trigger a set of newproduct driven application for better market implementation.

3.9 KYABProvides a measurement system for real estate owners and large buildings. Themeasurement system is developed for energy savings, is easy to use, easy to installand shows your energy usage. The measurement system uses a patented method tocalculate how much energy that are used for heating and how much of the energy


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that are used for hot water usage for a house with district heating. That is withoutthe need to install additional meters

To better bringing products and services to the international market KYAB needs

better knowledge about the market, energy meters, infrastructure etc in differentcountries and also some salesforce in other countries

KYAB have experience from networking and cross-border collaboration and test ofproducts and services from the SAVE ENERGY project. The main objective of theSAVE ENERGY project is to make use of ICT to transform the behaviour of users ofpublic buildings regarding energy efficiency through serious games and real timeinformation from sensors and actuators. SAVE ENERGY will build upon the LivingLabs methodology to provide an engaging virtual environment for users, citizensand policy makers to gain awareness, understanding and experience associated with

energy saving attitudes. Here the role of KYAB is to provide the Saber solution fortrials.

The motivation for international collaboration is to find business potentials. Hence,KYAB acknowledge that it is important to cooperate with other organisations inother countries but it needs to be a business potential, in relation to this IPR issuessuch as patens are important to work with. KYAB has patents for the Europeancountries.

There are a few motivational factors for taking part in international networkingactivities:

Growth and business

Visibility

But also to make things with a global impact make the world better bybehavioural changes in energy consumption

Get relations to energy-providers in different countries for increased market.

3.10Lule Energi AB

Lule Energi is an energy operator in Lule 100% owned by the municipality. Theirbusiness strategy is to optimize customer value instead of profit. Lule Energy haveseveral different business units mainly working on the local and national market:

District heating

Electricity

Cool


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Trading of electricity

Bio-pellets (international market)

Fibre connection

Wind-power

Lule Energi AB are not going for an international market expect of the bio-pellets.

Earlier networking processes have been nationally in terms of partnerships indifferent networks such as bio-pellets, electricity trading etcetera andinternationally mainly in terms of individual relations.

Earlier cross-border collaboration has mainly been taken place together withFinland to provide energy for companies on the boarder between Sweden andFinland

When it comes to IPR questions Lule Energi AB discuss the follwing issues asimportant to address in Apollon:

different laws in different countries

differences in business models; level of deregulation

language

leagal issues

Main motivators to take part in the cross-border networking is to get knowledgetransfer and to learn more about what others are doing. This is a way to get newinfluences.

The development or innovation process at Lule Energi AB is a process with toll-gates for product development. The process goes from idea to implementation, tocommercialization, and included as an important part in the process is to plan forexit.

User involvement are mainly done as market studies among customers. Lule EnergiAB always do pilot-launches to check the roll-out and get feedback. Further Lule

Energi AB involve both end-users and partners in the development process. Mainlyin terms of market-studies and pilot trials. Users are expected to be active andhighly willing to contribute.

Customer focus is the core business at Lule Energi AB and they are willing to use allchannels to users (except Facebook).


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Lule Energi AB envision the pilot as a possibility to run a case in the direction of20/20/20. In this case the users can be anybody, and they dont have to be

interested in technology. They would like to try out a simple solution that canreduce the energy consumption among anyone with 20%. As part of this case theywould like to find out the motivators for reducing energy consumption. It is key thatit is easy for the users.

Easy for the users is key! Hence, the technology has to be a plug-and-playtechnology and the test should be cost effective and scalable with many users!

Issues to be managed are the different standards in different countires, as well asthe differences in equipment and finally there are cultural differences to beaddressed.

In Lule the prices on energy is very low this make the incentives for energy-saving

more difficult.

Maybe in other parts where energy is more expensive the need to save energy ismore obvious you will earn money! This could maybe give us interestingimplications of solutions that could work also in Lule,


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4.Cross-border Pilot

In this chapter we will describe the Energy Efficiency Pilot that is a group of verydifferent cross-border activities and local experiments presented previously.

4.1 Cross-border Pilot

The cross border pilot in WP3 will be described and visualized in this section. In thecross border pilot four Living Labs (from Lule, Helsinki, Amsterdam and Lisbon)are participating. The cross border pilot will consist of several cases all having thepurpose to test and evaluate new technology for energy saving and change ofbehavior in terms of consumption of energy, at the same time as the cases strive toshare experiences, methods and tools among the four living labs. Hence, the caseswill take the form of e.g. workshops, showcases, showrooms and real life tests. See

Figure 5 below which illustrates the set up of the cross border pilot.

Figure 5

The cases will focus on different aspects, but together they will contribute to thecreation of a common benchmarking framework including a service model forclients, business model for sustainability as well as a reference model to share date,knowledge, experience and competencies. The cross border pilot will also test theimpact of real time data on the consumers as well as foster SME innovationcommitment and support its scalability in the European market place.

Below will follow a description of these different parts and how they will beapproached.


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4.2 Cross-border piloting and cooperation strategies

Knowledge and technology transfer is a complex, difficult process even when itoccurs across different functions within a single product division of a single

company and between Living Labs, SMEs, Large Enterprises and country borders,this is an even more complex task. Theoreticians and practitioners define theconcepts of knowledge and technology transfer in many different ways. There isusually agreement, however, that (1) knowledge and technology is not just "thing,"and (2) that transfer requires a profoundly human endeavor. Transfer is themovement of knowledge and technology via some channel from one individual ororganization to another. The transfer of knowledge and technology is a particularlydifficult type of communication if that it often requires collaborative activitybetween two or more individuals or functional units who are separated by

structural, cultural, and organizational boundaries. Appreciation for the humancomponent in knowledge and technology transfer directs us away from thinking ofsimply moving knowledge and technology from point "A" to point B. Instead, it is

important to think of knowledge and technology transfer as an interactive processwith a great deal of back-and-forth exchange among individuals over an extendedperiod of time.

The purpose of the knowledge transfer activities is to increase the collectedknowledge concerning the energy pilot and to ensure that lessons learned from eachuse case is considered and incorporated in the use ca

apollon - use cases analysis and common living lab approach for energy efficiency

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