appeal from an attorney
TRANSCRIPT
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8/14/2019 Appeal From an Attorney
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(Date)
(Name)
Connecticut General Life Insurance Company (Cigna Healthcare)PO Box 29000
City, State 30359
Re: Patient Name
Indemnity Plan
Policy # 123-456-7890 / Group # N/A
Dear (Name of contact person at insurance company),
Please accept this letter as Patient Names appeal to Insurance Company decision
to deny coverage for laparoscopy-banded gastroplasty (procedure code 43843).
It is my understanding based on your letter of denial that this procedure has been
denied because:
Non-Covered Benefit
Patient Name has been diagnosed with morbid obesity. Dr. Primary Care
Physician states that, in his professional opinion, Patient Name will significantly benefit
from laparoscopy-banded gastroplasty. Please see the enclosed letter from Dr. PrimaryCare Physician that discusses Patient Names medical history and states the basis for his
opinion in support of this procedure. Also included please find correspondence from Dr.
Surgeon from Main Street Hospital in further support of the medical need of thisprocedure. Dr. Surgeon is a specialist in Bariatric Surgery. His letter discusses the
procedure in more detail. Also included are medical records, Ms. Patient Names personal
letter, evaluations from other health care providers, and clinical studies detailing theefficacy of this procedure. I am providing this information to you because I am concerned
you did not have all the necessary information at the time of your initial review.
Based on this information, we are asking that you reconsider your previousdecision and allow coverage for the procedure Dr. Surgeon outlines in his letter. The
treatment is scheduled to begin on August 21, 2001.
My client informs me that she and her physician have made several attempts to
appeal this decision. Ms. Patient Name also informs me that Insurance company claims it
has not received two mailed copies and two facsimiles transmissions of her appeal
. Please review the enclosed information carefully. It would be unfortunate for all
parties involved if litigation under the American with Disabilities Act (ADA), 42 USC 12101, et. Seq. were required to resolve this issue.
Should you require additional information, please do not hesitate to contact
Patient Name at 123-4567. Ms. Patient Name will look forward to hearing from you in
the near future.
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8/14/2019 Appeal From an Attorney
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Sincerely,
Attorney at law
Cc: Primary Care Physician. MDSurgeon, MD
Insurance person, R.N.
Patient Name