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APPENDIX 4 – BUSINESS SURVEY RESULTS FOR EASEL AND AIRE VALLEY

THIS IS NOT A CIRCULAR

AIRE VALLEY LEEDS RETAIL NEEDS ASSESSMENT – OCTOBER 2008 ___________________________________________________________________________

Dear Sir/Madam Leeds City Council is carrying out a survey to obtain the views of local businesses in the Aire Valley Leeds area as part of a wider assessment of the network of retail and service provision in East and South East Leeds. This will inform future strategies for improving facilities in town and existing or proposed local centres within and adjacent to the above areas. If you or your staff consider the existing provision of services is poor then this is your opportunity to influence improvements. Aire Valley Leeds currently contains 430 businesses employing around 15,000 people and we anticipate that the area could generate a further 25,000 new jobs, over the next 10 to 15 years, along with a potential new residential population in excess of 10,000 people. We need to know how best to provide for this business and residential community in the Aire Valley. We would therefore be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible. This should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with this information, you will help the Council shape its redevelopment, economic and planning proposals and policies to promote growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to LCC by the 27

th October 2008.

Please E-Mail your responses to [email protected] or post to Richard Shaw at Planning & Economic Policy, City Development, Leonardo Building, 2 Rossington Street, Leeds, LS2 8HD _____________________________________________________________________________

PLEASE ENTER YOUR RESPONSE BELOW OR NEXT TO THE RELEVANT QUESTION

Section 1 Your Business 1a Where is your business located? ie what postcode 1b What type of business do you operate? 1c How long have you operated from your current premises? 1d How many employees currently work from your premises in Aire Valley? 1e What hours does you business operate and how many days a week? 1f Usually, how long do your employees break for lunch or during their shift?

Section 2 Transport 2a How do the majority of your employees get to work?, what % use each mode of transport ie

• car,

• car share,

• motor bike,

• public transport,

• cycle,

• walk. 2b Do you have dedicated parking facilities for your employees?, if YES then how many?; Do you apply any policy to the take up of these spaces and how many are dedicated for disabled? 2c Are your business premises served by public transport? If Yes, do you consider the service to be adequate for your business/employee needs. Comment on proximity and frequency, hours of operation ie compatibility with shift working Section 3 On-Site Facilities 3a Does your business have its own dedicated canteen/shop OR is there a facility designed to cater for a group of companies or business park for example? 3b If yes, is this popular with your employees? What % of employees use it 3c If no, is your business visited by a mobile sandwich van or shop during the working day. 3d If yes, is the facility popular? and what % do you think use it 3e Is there a permanent sandwich van, easily accessible? Where is it and how many employees do you think use it? (%) Section 4 Local Facilities 4a As far as you are aware do your employees provide for their daily needs by shopping as part of another journey/activity ie on the way to work or on the way home or elsewhere do they stop for a newspaper, cigarettes, sandwich.

o Yes on the way to work o Yes on the way to another destination o No o Don’t know

4b Do your employees use shops and services during the working day? how many use such facilities? 4c If yes, which are the closest and which are the most popular facilities that are used? – how far away are they? 4d How do they generally travel to these facilities?

On foot Cycle By car By public transport

4d Would your staff and/or business benefit from additional facilities being provided within easy

access from your business?

Please rank which of the following (1 being most important 6 being least important) you would like to see introduced, from the following: A supermarket A bank or cash point A post office Chemist Coffee Shop A sandwich shop A newsagent Hotel/Motel Petrol Filling station Leisure facilities Health facilities Other (specify)

4e If you answered “no” to question 4d why do you consider there would be no benefit?

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5. What ideas do you have for improving local facilities in the Aire Valley?. You may wish

to refer to facilities normally found in local centres such as banks, offices, retail,

health, leisure or other community facilities.

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…………………Thank you for your time and co-operation.

AIRE VALLEY LEEDS RETAIL NEEDS ASSESSMENT INTRODUCTION In October 2008 a survey of 430 businesses within the AVLAAP was undertaken to ensure that the needs of businesses within the study area could be taken into consideration in planning for town centre uses given that the AVL area has an existing workforce of 15,000 people and a potential workforce in addition to this figure of 27,000. 21 responses were received. This represents a sample of 4.9%. The location of the respondents is shown on the attached map. Questions and responses are listed below followed by a summary of the responses and brief conclusions. It should be noted that some responses were multichoice and therefore these have been included in the tables below. QUESTIONNAIRE RESULTS Section 1 Your Business 1a Where is your business located? i.e. what postcode Responses LS9 LS10 No response19 7 12 2 1b What type of business do you operate? Responses Businesses Use Class 21 Pharmaceuticals B1(c) Electrical Equipment Manufacturing B1(c) Electrical Contractors B1(c) Electrical Wholesalers B1(c) Recycling B2 Waste Management B2 Council Housing Offices B1(a) Offices (Designers) B1(a) Sheet Metal B2 Glass Manufacturer B2

Industrial Roofing and Manufacturing B2 Freight Forwarding B8 Timber Products Distribution B8 Support Services B1(a) Sign Manufacturing B1(c) Manufacturing B2 Manufacturing B2 Manufacturing B2 Management Company B1(a) LPG Distribution B8 Food Manu/Commercial Offices B1(a) 1c How long have you operated from your current premises? Responses 0-5YRS 5-10 YRS 10-15yrs 15-20yrs 20-30YRS 30-40YRS 40yrs+20 6 4 5 1 1 2 1 1d How many employees currently work from your premises in Aire Valley? Responses 0-10 10-

20 20-30

30-40

40-50

50-60

60-70

70-80

80-90

90-100

100+ 400+

20 7 3 0 1 1 1 1 0 2 0 2 2 1e (i) What hours does you business operate? Responses 8-9hrs 9-10 11 12 14+ 2417 5 3 1 1 2 5 1e (ii) How many days a week? Responses 5 days 5-6 6 718 14 1 0 3

1f How long do your employees break for lunch or during their shift? Responses Less than 30

mins 30 mins 30-60 1hr

21 1 8 4 8 Section 2 -Transport 2a (i) How do the majority of your employees get to work? What % use each mode of transport?

Responses Mode 0-25% 25-50% 50-75% 75-100%17 PT* 10 1 3 Car 2 15 M/B* 7 Cycle 8 Walk 8 C/S* 7 2

* PT= Public Transport M/B=Motorbike C/S Car Share 2b (i) Do you have dedicated parking facilities for your employees? if YES then how many?

Responses No Yes 0-10spaces

10-20 20-30 30-40 50-100 100+

18 1 4 6 1 1 1 2 2 2b (ii) Do you apply any policy to the take up of these spaces? Responses Yes1 1

2b (iii) How many are dedicated for disabled? Responses 0-5 spaces6 6 2c (i) Are your business premises served by public transport? Responses Yes No Do not know 18 10 7 1 2c (ii) If yes, do you consider the service to be adequate for your business/employee needs? Responses Adequate Not Adequate9 2 7 2c (iii) Please comment on proximity and frequency, hours of operation i.e. compatibility with shift working. Responses Proximity Not OK Satisfactory Not Satisfactory 5 3 1 1 Section 3 On-Site Facilities 3a (i) Does your business have its own dedicated canteen/shop? Responses Canteen Facility No canteen

facility 18 12 6 3a (ii) Is there a facility designed to cater for a group of companies or business park for example? Responses Business Park Shop

& Café bar 1 1

3b If yes, is this popular with your employees? What % of employees use it? Responses 0% 0-25% 25-50% 50-75% 75%-100%13 1 1 1 8 2 3c If no, is your business visited by a mobile sandwich van or shop during the working day? Responses yes no Fri only12 7 4 1 3d If yes, is the facility popular? and what % do you think use it? Responses No response response 10% 20% 50% 80% 100%21 13 8 1 1 3 1 1 3e (i) Is there a permanent sandwich van, easily accessible? Responses No response Response yes no21 16 5 3 2 3e (ii) Where is it and how many employees do you think use it? (%) Responses Response Very Low 15-20%17 4 2 2 Section 4- Local Facilities 4a As far as you are aware do your employees provide for their daily needs by shopping as part of another journey/activity i.e. on the way to work or on the way home or elsewhere.

Responses No response

Yes on the way to work

Yes on the way to home or elsewhere

No

Don’t Know

21 2 10 3 3 3 4b (i) Do your employees use shops and services during the working day? Response No

response yes no Do not know

18 2 14 1 3 4b (ii) How many use such facilities? All Responses Responses No response 10% 30% 50% 90% DNK other14 11 3 2 2 3 1 2 3 4c (i) If yes, which are the closest and which are the most popular facilities that are used? All Responses

Response Noresponse

Morrison’s Megabyte-Rothwell

Crown Point

Tesco Express (RA)

Hunslet Low Road

Hunslet DC

other

21 12 9 3 3 3 3 4 1 3 4c (ii) How far away are they? Responses ½ mile 1 mile 2 mile 3 mile 6 3 1 1 1

4d (i) How do they generally travel to these facilities? Responses Response No response On foot Cycle By car

By public transport

21 18 3 8 0 13 0 4d (ii) Would your staff and/or business benefit from additional facilities being provided within easy access to your business?

Please rank which of the following (1 being most important 6 being least important) you would like to see introduced, from the following:

Responses Total:19

supermarket

bank or cash point

post office

Chemist CoffeeShop

sandwich shop

newsagent

Hotel/Motel PetrolFilling station

Leisure facilities

Health facilities

Other (specify)

Rank1 4 7 1 - - 5 - - 2 - - Meeting Room Facilities

Rank 2 2 3 2 - - - 2 1 - 1 - Dry Cleaner

Rank 3 - 1 3 3 2 2 3 - - 2 2 Rank 4 3 2 1 - 1 2 - - 3 1 -Rank 5 - 1 1 2 - - 1 1 1 1 1Rank 6 - - 1 1 3 2 2 4 1 3 3 4e If you answered “no” to question 4d why do you consider there would be no benefit? Responses We already have all these (facilities) Most of these (facilities) are available within a short drive except for supermarket/bank/post office/chemist/newsagent. These could be provided in a mini market. Close proximity to most things already Hunslet Centre has most of the above or Rothwell Centre

5. What ideas do you have for improving local facilities in the Aire Valley? You may wish to refer

to facilities normally found in local centres such as banks, offices, retail, health, leisure or

other community facilities.

Responses

More police on foot

Adoption of Stafford Street

More attractions for members of the public

Leisure Activities for members of staff i.e. health club

Remove rubbish in roads and footpaths particularly spillage

from skip wagons

Support need for banks, post offices, cafés

Need for more tenants on Aire Valley Park

Too little facilities on Aire Valley Park

Land slippage should be repaired next to ARLA

Traffic light should be installed on exit from Container base

or exiting light on Stourton Roundabout and reprogrammed

Improve local public transport network

SUMMARY Section 1- Your Business Whilst the response rate at 4.9% does not appear high, responses to question 1d indicate that the survey

takes into account 1440 employees which therefore represents 10% of the current workforce of Aire

Valley Leeds. The majority of responding firms are engaged in industry and warehousing. 40% have 50

or more employees. 29% are in operation to some degree for 24 hours per day.

Section 2-Transport

There is a considerable reliance on the use of car and car share journeys as the principle means of

journey to work, and a number of business indicate that they are not well served by public transport. This

situation is compounded by the majority of respondents indicating that the proximity of services is not

adequate and equally where it is provided the service itself is it deemed to be inadequate (2c(i) and

2c(ii)).

Section 3-On site facilities

Most respondents indicate that there are canteen facilities for the benefit of employees and that they are

well used (3b). Equally the area is well served by mobile sandwich shops (3c).

Section 4-Local facilities

Some 62% of respondents suggest that employees provide for their daily shopping needs either on the

way to work or on the way home or elsewhere and significantly 82% use shops and services during the

day. Local shopping centres whether Morrison’s at Rothwell, Crown Point Retail Park, Hunslet District

Centre or Tesco Express (Royal Armouries) are all equally well used. These centres are visited in the

main by car patronage (4d i).

In terms of identifying shortage of facilities the majority identified the need for banking facilities (or cash

point) (7) sandwich shop (5) and supermarket (4) in that order (Rank1). The need for a bank and

supermarket is repeated in Rank 2 but at this level of choice the need for a Post Office and newsagent

are also identified. Of least importance, in Rank 6, is the need for Hotel (4), Leisure and Health Facilities

(3). Other facilities identified as being needed were meeting room facilities and dry cleaners.

Section 5-New Facilities

In response to Question 5 inviting respondents to identify facilities missing in the AV in terms of what

might be available tin District Centre. Several themes were identified:-

Security-more police on foot

Transport -adoption of roads; traffic lights installed on the container base exit or at the signalised

Stourton Roundabout.

Leisure- more activities for staff i.e. health clubs and facilities

Environmental-clearing up rubbish; repairing land slippage and

Economic: Supporting more tenants on the estate and attracting more visitors.

CONCLUSIONS Whilst the size of the survey sample represents only 10% of staff it has identified a need to improve basic

retail facilities in the Aire Valley employment area in terms of those retail uses normally found in

shopping centres i.e. banks, café, post offices and supermarkets. The absence of these facilities means

that employees travel some distance to these basic shopping needs. Providing they have access to a car

it would appear they are willing to undertake these journeys. The lack of accessibiliity is compounded by

the absence of public transport facilities which is identified as a key weakness in the Aire Valley.

The aim to meet these identified needs will take on additional importance if the proposals in the AVLAAP

are realised i.e. an additional 7700 dwellings comprising a residential population of some 10,000 people

and the potential creation of 27,000 new jobs in addition to the existing workforce 15,000 employees. On

this basis the needs of a community of 60,000 people will need to be addressed in the provision of new or

expanded retail in the AVLAAP.

THIS IS NOT A CIRCULAR COLDCOTES CIRCUS CENTRE BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Coldcotes Circus. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of responses: 4 No of Questionnaires sent out: 8 Response Rate: 50% Section 1 – Your Business 1b. How would you best describe your business? (please tick one only)

Food retailer (e.g. newsagent, supermarket, bakery etc. but not including

restaurants, cafes, take-aways, public houses) [2]

Non-food retailer (e.g. clothes shop, shoe shop, bookshop etc.) [0]

Retail Service (e.g. hairdresser, opticians etc.) [0]

Leisure service (e.g. public house, restaurant, café, take-away etc.) [2]

Professional service (e.g. bank, estate agent, betting shop, etc.) [0]

Charity Shop [0]

Office/Employment [0]

Other (please specify) ……………………………………………………..

1c. Is your business? (please tick one only) Independent [4]

Part of national/ regional group or chain [ ]

Other (please specify) ……………………………………..

1d. How long, approximately, has the business traded in Coldcotes Circus Centre? (please tick one only) 0 – 6 months [ ]

7 – 12 month [1]

1 -3 years [ ]

4 – 5 years [ ]

6 – 10 years [ ]

11 - 20 years [ ]

20+ years [2]

0-6 months7-12 months1-3 years4-5 years6-10 years11-20 years20+ years

1e. Why did you choose Coldcotes Circus as a business location?

Population Density Local to home/family Availability

1f. Are the business premises leased or owner occupied? (please tick one only) Leased [1]

Owner Occupied [2]

1g. How many staff does the business employ? Full Time: 1-3 [2], 4-6 [0] 7-9 [0], 10+ [0]

Part Time: 1-3 [1], 4-6 [0] 7-9 [0], 10+ [1]…...

1h. Has the business always operated from Coldcotes Circus?

Yes [4]

No [0]

If no, where did you relocate from?..........................................................

1i. During the time you have been operating in the centre, has the business? (please tick one only) Grown Significantly [ ]

Grown Moderately [ ]

Remained Largely Static [2]

Declined Moderately [1]

Declined Significantly [1]

1j. How would you say that your business is currently performing? (please tick one only)

Very well [ ]

Well [ ]

Moderately [3]

Poorly [ ]

Very Poorly [1]

2a. Which type of customers does your business rely on primarily? (please tick one only)

Residents from in or around Coldcotes Circus [1]

Residents from Lincoln Green, Burmantofts and Harehills [ ]

Residents from Cross Green and Richmond Hill [ ]

Residents from Gipton [3]

Residents from Halton Moor and Osmondthorpe [ ]

Residents from Seacroft [ ]

Residents from the rest of Leeds District [ ]

Residents outside Leeds District [ ]

Specialist buyers (eg. because you offer a specialist product) [ ]

Workers from local area (e.g. office workers) [ ]

Students from local area [ ]

Passers-By [1]

Other (please specify) …………………………………………

2b. Do you have any thoughts on the future outlook for the centre? Hope to generate enough business

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

3. How do you rate the following aspects of the Centre? Good Average Poor Don’t Know

Transport

i. Appearance of the entrances to Coldcotes Circus [ ] [2] [2] [ ] ii. Accessibility by pedestrians [1] [2] [1] [ ]

iii. Accessibility by public transport [1] [3] [ ] [ ]

iv. Accessibility by vehicles [1] [2] [1] [ ]

v. Amount of signage for vehicles [1] [1] [1] [ ]

vi. Amount of car parking [1] [2] [1] [ ]

vii. Location of car parking [2] [1] [ ] [ ]

viii. Pricing of car parking [1] [ ] [ ] [ ]

ix. Servicing Area [1] [1] [ ] [ ]

0

1

2

3

i ii iii iv v vi vii viii ix

GoodAveragePoorDon’t Know

Business Offer

x. Number of shops in general [ ] [2] [ ] [ ]

xi. Range of shops in general [ ] [1] [1] [ ]

xii. Number of independent traders [ ] [2] [ ] [ ]

xiii. Number of multiple traders

(e.g. retailers in a chain such as Boots, Woolworths, etc.) [1] [ ] [1] [ ]

xiv. Number of supermarkets [ ] [1] [1] [ ]

xv. Number of services in general (eg. hairdressers, banks) [ ] [ ] [2] [ ]

xvi. Range of services in general [ ] [1] [1] [ ]

xvii. Number of restaurants [ ] [1] [1] [ ]

xviii. Number of licensed premises [1 [ ] [ ] [ ]

xix. Number of fast-food shops [1] [1] [ ] [ ]

xx. Non-retail and Employment [ ] [ ] [1] [1]

xxi. Leisure Services [1] [ ] [1] [ ]

0%10%20%30%40%50%60%70%80%90%

100%

x xii xiv xvi xviii xx

Don’t KnowPoorAverageGood

Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [ ] [3] [1] [ ]

xxiii. Cleanliness of the public realm [ ] [1] [2] [1]

xxiv. Safety within the public realm [ ] [3] [ ] [ ]

xxv. Amount of public realm [ ] [2] [ ] [ ]

xxvi. Amount of signage for pedestrians [ ] [1] [1] [1]

xxvii. Number of events (eg. street markets, parades) [ ] [ ] [1] [2]

xxviii. Range of events [ ] [ ] [2] [2]

xxix. Crime

Other (please specify) …………………………

0 1 2 3 4

xxii

xxiii

xxiv

xxv

xxvi

xxvii

xxviii

xxix

Don’t KnowPoorAverage Good

Other

xxix. Amount of marketing and promotion [ ] [ ] [1] [1]

xxx. Range of marketing and promotion (eg. press, tv) [ ] [ ] [1] [1]

xxxi. Image of Coldcotes Circus [ ] [ ] [2] [1]

Comments …………………………

4. What improvement measures would you like would you like to see in Coldcotes Circus? (Please number up to five boxes in order of preference with 1 being the most

important)

a. Increased choice/range of shops [1]

b. More national multiples [ ]

c. Foodstore in the centre [ ]

d. More Independent/Specialist traders [ ]

e. Improved street paving [1]

f. Improved street furniture [2]

g. Improved built environment [1]

h. Lower parking charges [ ]

i. Better mix of short/long stay parking [ ]

j. More street cleaning [2]

k. Improved public transport [ ]

l. Improved Post Office/Retention of Post Office [1]

m. Improved access by foot and cycle [ ]

n. More entertainment/leisure facilities [1]

o. More residential development [1]

p. More commercial offices/employment [1]

q. More quality restaurants/pavement cafes [ ]

q. Market [ ]

r. More cultural facilities (i.e museum) [ ]

s. Improved security/CCTV [4]

t. Greater promotion/marketing of the centre [1]

u. Improved signposting [ ]

v. Public toilets [ ]

w. ATM [ ]

x. More grants for physical improvements to be made available [1]

y. Other (please state) ………………………………………………………….

5. Do you think there is an appropriate mix of shops and other non-retail uses (e.g.

banks, building societies, amusement arcades, cafes, pubs and restaurants, fast food outlets)?

(Please tick one)

Good Balance [4]

Too many non-retail uses [ ]

Not enough non retail uses [ ]

Please specify ……………………………………………………………………………….

6. What, if anything, do you consider are the main barriers to the trading performance of

your Business? (Please number up to five boxes in order of preference with 1 being the

most important)

High Rents /Overheads [1]

Lack of passing trade outside your premises [1]

Poor location of your premises (e.g. not prime pitch) [1]

Inadequate customer car parking [ ]

Competition from other traders in the centre [ ]

If so where?.............................................................................................................

Competition from other centres nearby [ ]

If so where?.............................................................................................................

Competition from elsewhere [ ]

If so where?.............................................................................................................

Anti-social behaviour [4]

Poor security [1]

The inadequacy of your current premises (e.g. size or configuration ) [ ]

Poor quality of centre shopping environment [1]

Inadequate access by public transport [ ]

Mail Order [ ]

Internet [ ]

Don’t know [ ]

None [ ]

Other (please specify)………………...………………………………………………...

7. Have you any plans to alter your business in any way in the next five years? (tick one only) No [3]

Yes, close [ ]

Yes, relocate in centre [ ]

Yes, relocate to another centre [ ]

Yes, relocate out-of-centre [ ]

Yes, extend floorspace [ ]

Yes, reduce floorspace [ ]

Yes, refurbish existing floorspace [ ]

Yes, other (please specify) open a second shop

If you are relocating, where are you considering moving to? ………………………….

If relocating, what is the main reason for this decision?............................................

8. Which centre(s) do you consider to be your biggest competitor?

(tick one or more)

Birstall/Junction 27 [ ]

Bradford City Centre [ ]

Coldcotes Circus Local Centre (other businesses) [2]

Cross Gates Town Centre [ ]

Dib Lane North (Hollin Park) Local Centre [ ]

Easterly Road West Local Centre [ ]

Easterly Road/Oakwood Lane Local Centre [ ]

Halton Village Centre [ ]

Harehills Corner Town Centre [ ]

Harehills Lane Town Centre [ ]

Harehills Road Local Centre [ ]

Hunslet Town Centre [ ]

Large format Supermarkets [ ]

Leeds City Centre [ ]

Lincoln Green Local Centre [ ]

Manchester City Centre [ ]

Oakwood Lane Local Centre [ ]

Roundhay Road South Local Centre [ ]

Seacroft Town Centre [ ]

Shaftsbury Local Centre [ ]

South Parkway/Kentmere Avenue Local Centre [ ]

The Trafford Centre [ ]

Upper Accommodation Road Local Centre [ ]

York Road Local Centre [ ]

Out-of-centre facilities [ ]

The Internet [ ]

Mail Order [ ]

Other (please specify) …………………………………………………………….

9. Do you operate any other businesses in any other centres in East Leeds? Yes (Go to Q10 and Q11) [ ]

No (Go to Q12) [2]

10. If yes, where is this? …………………………………………………………………………………………… 11. If yes, is this other business trading better, worse or the same? Better [ ]

Worse [ ]

Same [ ]

12. Are you a member of any of the following? Chamber of Commerce [ ]

Chamber of Trade [ ]

Trade Association [ ]

Business Association [ ]

13. What ideas do you have for improving the centre?

No comments

If you have any further comments in regard to the centre then please feel free to express you views below. No comments

Thank you for your time and co-operation.

CROSS GATES TOWN CENTRE BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Cross Gates Town Centre. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

Total number of respondents: [44] No of questionnaires sent out [204] Response Rate [22%] Section 1 – Your Business 1b. Types of business responded? (please tick one only) Food retailer [ 4]

Non-food retailer [10]



Professional service (e.g. bank, estate agent, betting shop, etc.) [9 ]

Charity Shop [0 ]


Medical [1]

Place of worship [1]

Food RetailerNon Food RetailerRetail ServiceLeisure ServiceProfessional ServiceCharity ShopOffice/EmploymentMedicalPlace of Worship

1c. Is your business? (please tick one only) Independent [ 29]

Part of national/ regional group or chain [14]


1d. How long, approximately, has the business traded in Cross Gates Town Centre? (please tick one only) 0 – 6 months [ 0]

7 – 12 month [ 2]

1 -3 years [ 4]

4 – 5 years [ 6]

6 – 10 years [ 3]

11 - 20 years [ 7]

20+ years [ 20]

0

5

10

15

20

No. of Businesses

0-6months

1-3years

6-10years

20+years

No. of years

1e. Why did you choose Cross Gates Town Centre as a business location? Local to home/family (5) Expansion (1) Already there (2) Busy/customer base (12) Location (9) Pleasant area (1) Highway Network (1) Up and coming area (1) High visibility to commuting traffic (1)


Owner Occupied [ 6]

1g. How many staff does the business employ? Full Time: 1-3: [23] 4-6: [8] 7-9: [1] 10+: [7]

Part Time: 1-3: [20] 4-6: [4] 7-9: [2] 10+: [6]

No. of Full Time Employees

1-34-67-910+

No. of Part Time Employees

1-34-67-910+

1h. Has the business always operated from Cross Gates Town centre?

Yes [ 35]

No [9 ]

If no, where did you relocate from? Seacroft [2] LS9 [1] Leeds Centre [2] Armley [1]

Halton

1i. During the time you have been operating in the town centre, has the business? (please tick one only) Grown Significantly [ 7]

Grown Moderately [ 18]

Remained Largely Static [ 8]

Declined Moderately [ 10]

Declined Significantly [ 1]

1j. How would you say that your business is currently performing? Very well [5 ]

Well [ 16]

Moderately [ 15]

Poorly [ 6]

Very Poorly [ 0]

2a. Which type of customers does your business rely on primarily? (please tick one only) Residents from in or around Cross Gates [ 33]



Residents from Gipton [ 1]


Residents from Seacroft [ 3]

Residents from the rest of Leeds District [ 2]

Residents outside Leeds District [ 2]

Specialist buyers (eg. because you offer a specialist product) [ 3]

Workers from local area (e.g. office workers) [ 1]


Passers-By [ 2]

Other (please specify) All of Leeds [5] Nationwide [1] Commercial [1]

2b. Do you have any thoughts on the future outlook for the centre? Traffic Congestion [1] less charity shops (1)

Facelift / upgrade needed [7]

Parking Problems [4]

Continue to thrive [1]

Needs investment [4]

More variety of shops etc [2] Crime [1]

Decline [4]

Needs to be cleaned up [1]

More restaurants/bars needed [1]

3. How do you rate the following aspects of the Town Centre? Good Average Poor Don’t Know

Transport

i. Appearance of the entrances to Cross Gates [7 ] [23 ] [14 ] [0] ii. Accessibility by pedestrians [16 ] [ 25] [2 ] [1 ]

iii. Accessibility by public transport [ 24] [12 ] [6 ] [ 1]

iv. Accessibility by vehicles [ 10] [ 13] [ 21] [ 0]

v. Amount of signage for vehicles [ 7] [21 ] [11 ] [3 ]

vi. Amount of car parking [3 ] [9 ] [ 31] [ 0]

vii. Location of car parking [ 6] [19 ] [ 18] [1]

viii. Pricing of car parking [5] [ 10] [ 22] [ 5]

ix. Servicing Area [ 5] [ 14] [13 ] [13 ]

0%

20%

40%

60%

80%

100%

i ii iii iv v vi vii viii ix

Don’t KnowPoorAverageGood


Business Offer

x. Number of shops in general [16] [24 ] [5 ] [0]

xi. Range of shops in general [ 8] [19 ] [17 ] [0]

xii. Number of independent traders [7 ] [24 ] [11 ] [2 ]


(e.g. retailers in a chain such as Boots, Woolworths, etc.) [ 8] [25] [11 ] [0]

xiv. Number of supermarkets [10 ] [20 ] [ 12] [0]

xv. Number of services in general (eg. hairdressers, banks) [24 ] [ 19] [2 ] [0]

xvi. Range of services in general [15 ] [25 ] [2 ] [0]

xvii. Number of restaurants [3 ] [27 ] [13 ] [2 ]

xviii. Number of licensed premises [6 ] [21 ] [9 ] [6 ]

xix. Number of fast-food shops [ 14] [27 ] [4 ] [0]

xx. Non-retail and Employment [ 4] [ 23] [8 ] [8 ]

xxi. Leisure Services [ 3] [12 ] [23 ] [4 ]

Other (please specify) …Too many charity shops (2)

0

5

10

15

20

25

30

x xii xiv xvi xviii xx

GoodAveragePoorDon’t know

Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [ 2] [ 10] [ 27] [3 ]

xxiii. Cleanliness of the public realm [ 5] [ 17] [ 21] [ 1]

xxiv. Safety within the public realm [ 6] [26 ] [ 11] [ 1]

xxv. Amount of public realm [2 ] [27 ] [7 ] [4 ]

xxvi. Amount of signage for pedestrians [3 ] [20 ] [13 ] [ 4]

xxvii. Number of events (eg. street markets, parades) [2 ] [5 ] [ 29] [7 ]

xxviii. Range of events [1 ] [8 ] [29 ] [ 5]

xxix. Crime [ 4] [19] [ 16] [ 3]

0%

20%

40%

60%

80%

100%

xxii

xxiv

xxvi

xxvii

i

Don’t KnowPoor AverageGood

Other

xxx. Amount of marketing and promotion [6 ] [12 ] [23 ] [2 ]

xxxi. Range of marketing and promotion (eg. press, tv) [4 ] [13 ] [24 ] [ 2]

xxxii. Image of Cross Gates Town Centre [5 ] [22 ] [15 ] [ 0]

Comments: Crossgates was thriving

0

5

10

15

20

25

xxx xxxi xxxii

GoodAveragePoorDon't Know

4. What improvement measures would you like would you like to see in Cross Gates

Town Centre? (Please number up to five boxes in order of preference with 1 being the most

important)

a. Increased choice/range of shops [ 28]

b. More national multiples [7]

c. More Independent/Specialist traders [ 11]

d. Improved street paving [ 19]

e. Improved street furniture [ 17]

f. Improved built environment [ 12]

g. Lower parking charges [ 22]

h. Better mix of short/long stay parking [ 26]

i. More street cleaning [ 18]

j. Improved public transport [ 5]

k. Improved Post Office/Retention of Post Office [ 17]

l. Improved access by foot and cycle [ 4]

m. More entertainment/leisure facilities [ 9]

n. More residential development [ 3]

o. More commercial offices/employment [0]

p. More quality restaurants/pavement cafes [ 9]

q. Market [ 7]

r. More cultural facilities (i.e museum) [0]

s. Improved security/CCTV [ 13]

t. Greater promotion/marketing of the centre [ 12]

u. Improved signposting [ 3]

v. Public toilets [ 7]

w. More ATMs [ 1]

x. More grants for physical improvements to be made available [ 13]

y. Other (please state) More crossings [1], Speed Cameras [1], Low cost housing [1]

5. Do you think there is an appropriate mix of shops and other non-retail uses (e.g. banks, building societies, amusement arcades, cafes, pubs and restaurants, fast food outlets)?

(Please tick one)

Good Balance [27 ]

Too many non-retail uses [ 8]

Not enough non retail uses [ 6]

Please specify: Too many charity shops: [6] Banks [1] ……………………….



most important)

High Rents /Overheads [23 ]

Lack of passing trade outside your premises [ 10]

Poor location of your premises (e.g. not prime pitch) [ 6]

Inadequate customer car parking [ 25]

Competition from other traders in the town centre [ 5]

If so where?.Main Street, Arndale........................................................................

Competition from other town centres nearby [4]

If so where?..Killingbeck, Seacroft, East End Park...............................................

Competition from elsewhere [ 3]

If so where?....City Centre, Out of town centres...............................................

Anti-social behaviour [6 ]

Poor security [5 ]

The inadequacy of your current premises (e.g. size or configuration ) [9 ]

Poor quality of town centre shopping environment [9 ]

Inadequate access by public transport [3 ]

Mail Order [1 ]

Internet [3]

Don’t know [0]

None [0]

Other (please specify) Changes in legislation [1] charity shops in prime location [1]

Economic climate [1], image of church in media [1] Lack of financial input for advertising

7. Have you any plans to alter your business in any way in the next five years? (tick one only) No [26 ]

Yes, close [4]

Yes, relocate in town centre [1]

Yes, relocate to another town centre [2]

Yes, relocate out-of-centre [3]

Yes, extend floorspace [1]

Yes, reduce floorspace [1]

Yes, refurbish existing floorspace [ 4]

Yes, other (please specify) Internet business [1], open 2nd site [1]…………..

If you are relocating, where are you considering moving to? City Centre, Wakefield, Halton

If relocating, what is the main reason for this decision?. Lack of foot flow, high rent/rates, no

mortgage


(tick one or more)


Bradford City Centre [ 2]

Coldcotes Circus Local Centre [ ]

Cross Gates Town Centre (other businesses) [ 13]




Halton Village Centre [2 ]

Harehills Corner Town Centre [ 1]

Harehills Lane Town Centre [ 1]



Large format Supermarkets [ 4]

Leeds City Centre [ 11]


Manchester City Centre [ 1]



Seacroft Town Centre [ 12]





York Road Local Centre [ 1]

Out-of-centre facilities [ 1]

The Internet [ 5]

Mail Order [ ]

Other (please specify) Colton [4], Killingbeck [1], York [1], White Rose [1], none [1]

9. Do you operate any other businesses in any other centres in East Leeds? Yes (Go to Q10 and Q11) [ 6]

No (Go to Q12) [ 36]

10. If yes, where is this? Seacroft [2], Leeds Centre [1], Gipton [1], Colton [1], Halton [1], Garforth [1], Scholes [1],

Barwick [1], Rothwell[1] 11. If yes, is this other business trading better, worse or the same? Better [ ]

Worse [2 ]

Same [ 3]

12. Are you a member of any of the following? Chamber of Commerce [3 ]

Chamber of Trade [ 1]

Trade Association [ 7]

Business Association [ 11]

13. What ideas do you have for improving the Town Centre

Better mix of stores and parking [3], lower renst/rates etc, improved parking (multi-storey) [3],

Pedestrianise Austhorpe Road [2], update shops, more places to eat/pavement cafes [2],

improve appearance (street furniture etc) [2], improve security/CCTV [2], Attract new

business, Speed cameras, move crossings, reduce through traffic, move parking to outskirts

of centre, re –route large vehicles, clean the centre, less charity shops, host more events

(e.g. street-markets), make business aware of grants, assist landlords improve shop

frontages, more fresh produce shops, resurface pavements by Arndale/Station Road

Advertising of area to boost trade

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

If you have any further comments in regard to the town centre then please feel free to express you views below. Upgrade/renew

More seating areas

Introduce carts in the centre providing they don’t compete with shops that have to pay higher

rates

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

THIS IS NOT A CIRCULAR HALTON MOOR BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Halton Moor. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of responses: 7 No of Questionnaires sent out: 72 Rate of response (10%) Blank survey returned [1] closed business [1] Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….

Business Address……………………………………………………

…………………………………………………………………………

1b. How would you best describe your business? (please tick one only)





Leisure service (e.g. public house, restaurant, café, take-away etc.) [ ]


Charity Shop [ ]






1d. How long, approximately, has the business traded in Halton Moor? (please tick one only) 0 – 6 months [ ]

7 – 12 month [1]

1 -3 years [1]

4 – 5 years [2]

6 – 10 years [1]

11 - 20 years [ ]

20+ years [2]

0

1

2

0-6months

7-12months

1-3years

4-5years

6-10years

11-20years

20+

1e. Why did you choose Halton Moor as a business location? Thought it was an improving area [2] Was a nice village Good value/cheap rent Local to home/family Good parking Good location/out of city location. 1f. Are the business premises leased or owner occupied? (please tick one only) Leased [6]

Owner Occupied [1]

1g. How many staff does the business employ? Full Time: 1-3 [2] 4-6 [1] 7-9 [1] 10+ [0]

Part Time: 1-3 [3] 4-6 [0] 7-9 [0] 10+ [1]

1h. Has the business always operated from Halton Moor?

Yes [6]

No [ ]


1i. During the time you have been operating in the centre, has the business? (please tick one only) Grown Significantly [1]

Grown Moderately [3]


Declined Moderately [ ]



Very well [1]

Well [2]

Moderately [3]

Poorly [ ]

Very Poorly [1]


Residents from in or around Halton Moor [2]



Residents from Gipton [ ]

Residents from Halton Moor and Osmondthorpe [1]




Specialist buyers (eg. because you offer a specialist product) [1]

Workers from surrounding area (e.g. office workers) [ ]

Students from surrounding area [ ]

Passers-By [1]

Referals [1]

All of Leeds [2]


2b. Do you have any thoughts on the future outlook for the centre? It will decline [2]

More shops will become empty

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

3. How do you rate the following aspects of the centre? Good Average Poor Don’t Know

Transport

i. Appearance of the entrances to Halton Moor [ ] [5] [2] [ ] ii. Accessibility by pedestrians [3] [4] [ ] [ ]


iv. Accessibility by vehicles [3] [2] [1 [ ]

v. Amount of signage for vehicles [1] [4] [ ] [ ]


vii. Location of car parking [2] [3 [1] [ ]

viii. Pricing of car parking [4] [2 [ ] [ ]

ix. Servicing Area [1] [4 [ ] [1


Business Offer

x. Number of shops in general [ ] [5] [1] [ ]

xi. Range of shops in general [ ] [3] [3] [ ]

xii. Number of independent traders [1] [4] [1] [ ]


(e.g. retailers in a chain such as Boots, Woolworths, etc.) [ ] [3] [3] [ ]

xiv. Number of supermarkets [2] [4] [ ] [ ]

xv. Number of services in general (eg. hairdressers, banks) [ ] [2] [4] [ ]

xvi. Range of services in general [ ] [5] [1] [ ]

xvii. Number of restaurants [2] [4] [ ] [ ]

xviii. Number of licensed premises [1] [3] [2] [ ]

xix. Number of fast-food shops [2] [5] [ ] [ ]

xx. Non-retail and Employment [ ] [3] [3] [ ]

xxi. Leisure Services [1] [1] [4] [ ]


Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [1] [4] [1] [ ]

xxiii. Cleanliness of the public realm [ ] [6] [1] [ ]

xxiv. Safety within the public realm [ ] [5] [1] [ ]

xxv. Amount of public realm [ ] [4] [1] [1]

xxvi. Amount of signage for pedestrians [ ] [5] [1] [ ]

xxvii. Number of events (eg. street markets, parades) [ ] [1] [5] [ ]

xxviii. Range of events [ ] [2] [4] [ ]

xxix. Crime [ ] [1] [4] [1]


Other

xxx. Amount of marketing and promotion [ ] [1] [5] [ ]

xxxi. Range of marketing and promotion (eg. press, tv) [ ] [2] [5] [ ]

xxxii. Image of Halton Moor [ ] [2] [4] [ ]


4. What improvement measures would you like would you like to see in Halton Moor? (Please number up to five boxes in order of preference with 1 being the most important)



c. Foodstore in the town centre [ ]






i. Better mix of short/long stay parking [1]








q. More quality restaurants/pavement cafes [2]

q. Market [ ]





v. Public toilets [2]

w. ATM [ ]


y. Other (please state) More visible police presence [1]

0

1

2

3

4

5

6

7

a b e f g i j l n o p q s t v x


(Please tick one)

Good Balance [2]

Too many non-retail uses [2]

Not enough non retail uses [2]

Please specify: Too many food shops………………………………………………………….



most important)



Poor location of your premises (e.g. not prime pitch) [ ]

Inadequate customer car parking [1]

Competition from other traders in the town centre [1]

If so where?.............................................................................................................


If so where?.............................................................................................................

Competition from elsewhere [2]

If so where?.............................................................................................................


Poor security [3]


Poor quality of town centre shopping environment [3]


Mail Order [1]

Internet [1]

Don’t know [ ]

None [1]



Yes, close [1]

Yes, relocate in town centre [ ]

Yes, relocate to another town centre [ ]

Yes, relocate out-of-centre [1]




Yes, other (please specify)………………………………………………………………..

If you are relocating, where are you considering moving to? Work from home

If relocating, what is the main reason for this decision? Cost.


(tick one or more)




Cross Gates Town Centre [5]




Halton Moor Village Centre (other businesses) [ ]





Large format Supermarkets [1]

Leeds City Centre [1]

Lincoln Green Local Centre [1]











The Internet [ ]

Mail Order [1]

Other (please specify) Colton [1]


No (Go to Q12) [5]


Worse [ ]

Same [ ]


Chamber of Trade [1]

Trade Association [2]



Reduce numbers of empty shops

Variety/range of shops to add interest

Positive promotion

Post office is needed

CCTV/better security

More and improved street furniture (i.e. bins, benches etc)

Flowers in summer

Festive lights

Layby parking for passing trade

Removal of derelict public house in town centre [2]

Improve pavements etc [1]

…………………………………………………………………………………………

…………………………………………………………………………………………………………

If you have any further comments in regard to the centre then please feel free to express you views below. One respondent stated that being located next to Matalan and good transport links and

parking areas would boost business, but this has not been the case.

Local people do not support the shops, instead shopping elsewhere

Gangs of loitering youths create problems in the centre

Improved CCTV and better security is needed.

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………


THIS IS NOT A CIRCULAR HAREHILLS CORNER TOWN CENTRE BUSINESS SURVEY –OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Harehills Corner. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________ No of responses: 14

No of questionnaires sent out: 120

Rate of Response: 12%

Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….


…………………………………………………………………………



restaurants, cafes, take-aways, public houses) [ ]





Charity Shop [ ]


Place of worship [1]

Nursery [1]




Other (please specify): Local Authority [1] ……………………………………..

1d. How long, approximately, has the business traded in Harehills Corner Town Centre? (please tick one only) 0 – 6 months [ ]

7 – 12 month [ ]

1 -3 years [3]

4 – 5 years [2]

6 – 10 years [4]

11 - 20 years [3]

20+ years [2]

1e. Why did you choose Harehills Corner Town Centre as a business location? Serve community [3] Local Easy Parking Accessible [2] Availability [2] Main shopping area for Asian people Busy [2] Took over existing company [1]


Owner Occupied [5]


Part Time: 1-3 [5] 4-6 [1] 7-9 [0] 10+ [2]

0

1

2

3

4

5

6

7

1-3 4-6 7-9 10+

Full TimePart Time

1h. Has the business always operated from Harehills Corner Town centre?

Yes [13]

No [1]

If no, where did you relocate from? Manchester

1i. During the time you have been operating in the town centre, has the business? (please tick one only) Grown Significantly [3]





0

0.5

1

1.5

2

2.5

3

3.5

4

Grownsignificantly

grownmoderately

remainedlargely static

declinedmoderately

declinedsignificantly


Very well [1]

Well [5]

Moderately [4]

Poorly [3]

Very Poorly [1]


Residents from in or around Harehills Corner [8]

Residents from Lincoln Green, Burmantofts and Harehills [3]










Passers-By [1]

Business/trade [1]

All Leeds [1]

2b. Do you have any thoughts on the future outlook for the centre?

Parking needs to be improved – free

Needs investment

Better cleaning required

Hopefully other businesses can be encouraged to the area.

…………………………………………………………………………………………………………


Transport

i. Appearance of the entrances to Harehills Corner [ ] [6] [8] [ ] ii. Accessibility by pedestrians [5] [7] [1] [ ]

iii. Accessibility by public transport [5] [6] [1] [ ]


v. Amount of signage for vehicles [2] [4] [5] [ ]

vi. Amount of car parking [ ] [2] [11] [ ]

vii. Location of car parking [ ] [2] [12] [ ]

viii. Pricing of car parking [ ] [1] [3] [6]

ix. Servicing Area [ ] [ ] [5] [5]

Other (please specify) H&S issues

Business Offer

x. Number of shops in general [5] [6] [1] [1]

xi. Range of shops in general [3] [6] [3] [1]




xiv. Number of supermarkets [2] [3] [8] [ ]

xv. Number of services in general (eg. hairdressers, banks) [1] [7] [5] [ ]

xvi. Range of services in general [1] [7] [5] [ ]

xvii. Number of restaurants [7] [4] [1] [1]

xviii. Number of licensed premises [4] [6] [2] [1]

xix. Number of fast-food shops [8] [4] [ ] [1]

xx. Non-retail and Employment [ ] [6] [2] [3]

xxi. Leisure Services [ ] [ ] [8] [3]


Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [1] [2] [8] [1]

xxiii. Cleanliness of the public realm [1] [6] [4] [1]

xxiv. Safety within the public realm [ ] [5] [5] [2]


xxvi. Amount of signage for pedestrians [2] [6] [3] [1]

xxvii. Number of events (eg. street markets, parades) [ ] [6] [4] [2]

xxviii. Range of events [ ] [2] [7] [3 ]

xxix. Crime [1] [2] [5] [2]


Other

xxx. Amount of marketing and promotion [ ] [ ] [8] [3]

xxxi. Range of marketing and promotion (eg. press, tv) [ ] [ ] [8] [3]

xxxii. Image of Harehills Corner Town Centre [ ] [ ] [8] [3]


4. What improvement measures would you like would you like to see in Harehills Corner Town Centre? (Please number up to five boxes in order of preference with 1 being the

most important)




d. More Independent/Specialist traders [3]




h. Lower parking charges [3]



k. Improved public transport [1]



n. More entertainment/leisure facilities [ ]


p. More commercial offices/employment [ ]


q. Market [1]




u. Improved signposting [1]


w. More ATMs [1]


y. Other (please state) Restrict Car Parking………………………………….


(Please tick one)

Good Balance [5]



Please specify Too many takeaways [2], more banks [2]



most important)





Competition from other traders in the town centre [ ]

If so where?.............................................................................................................


If so where? Harehills Lane...................................................................


If so where?.............................................................................................................


Poor security [9]

The inadequacy of your current premises (e.g. size or configuration ) [4]



Mail Order [1]

Internet [ ]

Don’t know [ ]

None [ ]



Yes, close [1]


Yes, relocate to another town centre [2]




Yes, refurbish existing floorspace [3]


If you are relocating, where are you considering moving to? Roundhay, better area ….

If relocating, what is the main reason for this decision? Lack of parking, lack of

improvements


(tick one or more)

Birstall/Junction 27 [1]








Harehills Lane Town Centre [3]

Harehills Road Local Centre [1]

Harehills Corner Town Centre (other businesses) [ ]






Oakwood Lane Local Centre [1]

Roundhay Road South Local Centre [1]

Seacroft Town Centre [1]







The Internet [ ]

Mail Order [ ]

Other (please specify) …None…………………………………………….

9. Do you operate any other businesses in any other centres in East Leeds? Yes (Go to Q10 and Q11) [1]

No (Go to Q12) [13]

10. If yes, where is this? Morley, Armley, Dewsbury Road……………………………… 11. If yes, is this other business trading better, worse or the same? Better [ ]

Worse [ ]

Same [1]




Business Association [3]

13. What ideas do you have for improving the centre

Remove traffic wardens

Security CCTV (3)

Improve/increase parking (4) – short stay parking on main road to attract passing trade

Better signage/advertising

Make some roads on to Roundhay Road, Harehills Lane 1 way

Reduce traffic

Improve access

Improve safety

Better cleaning

Resurface forecourt areas with block paving

Needs greening

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

If you have any further comments in regard to the town centre then please feel free to express you views below. …………………………………………………………………………………………………………….

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THIS IS NOT A CIRCULAR HAREHILLS LANE TOWN CENTRE BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Harehills Lane. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________ No of responses: 23 No of Questionnaires sent out: 176 Rate of response: 13% Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….









Charity Shop [ ]


Dental/medical [2]

Garage [1]





1d. How long, approximately, has the business traded in Harehills Lane Town Centre? (please tick one only) 0 – 6 months [4]

7 – 12 month [ ]

1 -3 years [1]

4 – 5 years [2]

6 – 10 years [4]

11 - 20 years [5]

20+ years [7]

1e. Why did you choose Harehills Lane Town Centre as a business location?

Local: [3] Price of unit [2] Availability [4] Busy/good market [4] Was a good place to be [1] Near to bus stop/main road


Owner Occupied [9]


Part Time: 1-3 [8] 4-6 [2] 7-9 [0] 10+ [3]

02468

101214

1-3 4-6 7-9 10+

Full Time

012345678

1-3 4-6 7-9 10+

part time

1h. Has the business always operated from Harehills Lane Town centre?

Yes [19]

No [4]

If no, where did you relocate from? Roundhay Road, Kirkstall Road, Leeds Centre







Very well [4]

Well [1]

Moderately [12]

Poorly [3]

Very Poorly [3]


Residents from in or around Harehills Lane [12]


Residents from Cross Green and Richmond Hill [1]




Residents from the rest of Leeds District [3]


Specialist buyers (eg. because you offer a specialist product) [1]

Workers from local area (e.g. office workers) [2]


Passers-By [2]

All of Leeds [3]

Other (please specify) National (mail order)…………

2b. Do you have any thoughts on the future outlook for the centre? Upgrade shops; free car park; no large supermarket; area will get busier; more immigrants

will come to the area; hope it doesn’t decline; area has declined – no hope for the future; better press;

improve pavement and street furniture; flowers etc required in centre


Transport

i. Appearance of the entrances to Harehills Lane [1] [8] [14] [ ] ii. Accessibility by pedestrians [5] [15] [2] [ ]



v. Amount of signage for vehicles [1] [11] [4] [7]


vii. Location of car parking [1] [3] [17] [1]

viii. Pricing of car parking [2] [1] [8] [7]

ix. Servicing Area [2] [2] [9] [6]

Other (please specify) Parking should be free…………………………

Business Offer

x. Number of shops in general [9] [12] [2] [ ]

xi. Range of shops in general [6] [11] [6] [ ]

xii. Number of independent traders [10] [12] [1] [1]


(e.g. retailers in a chain such as Boots, Woolworths, etc.) [3] [3] [13] [2]

xiv. Number of supermarkets [3] [9] [9] [2]

xv. Number of services in general (eg. hairdressers, banks) [6] [13] [3] [1]

xvi. Range of services in general [5] [14] [3] [1]



xix. Number of fast-food shops [9] [11] [2] [ ]

xx. Non-retail and Employment [3] [2] [10] [7]

xxi. Leisure Services [2] [2] [14] [5]

Other (please specify) Too many take-aways…………………………

Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [1] [5] [16] [1]

xxiii. Cleanliness of the public realm [1] [6] [15] [1]

xxiv. Safety within the public realm [1] [4] [16] [2]

xxv. Amount of public realm [1] [6] [12] [3]

xxvi. Amount of signage for pedestrians [1] [10] [7] [3]

xxvii. Number of events (eg. street markets, parades) [1] [3] [16] [3]

xxviii. Range of events [1] [2] [17] [3]

xxix. Crime [1] [2] [17] [3]

Other (please specify) Problems include - dog fouling, vandalism

Other

xxx. Amount of marketing and promotion [1] [5] [13] [4]

xxxi. Range of marketing and promotion (eg. press, tv) [1] [3] [15] [4]

xxxii. Image of Harehills Lane Town Centre [ ] [3] [17] [4]

Comments: Area receives bad press

4. What improvement measures would you like would you like to see in Harehills Lane Town Centre? (Please number up to five boxes in order of preference with 1 being the

most important)



c. Foodstore in the town centre [3]










m. Improved access by foot and cycle [2]





q. Market [1]






w. ATM/more ATMs [1]




(Please tick one)

Good Balance [12]



Please specify: Too many takeaways [1]; too many units selling 2nd hand fridge/cookers etc

[1], not enough food/supermarkets



most important)






If so where? Harehills Lane..........................................................................................


If so where? Leeds.......................................................................................................


If so where? Crown Point [1]; supermarkets [2].............................................................


Poor security [13]



Inadequate access by public transport [1]

Mail Order [1]

Internet [ ]

Don’t know [ ]

None [ ]

Other (please specify): poor local labour


Yes, close [2]







Yes, other (please specify): Sell and relocate………………………..

If you are relocating, where are you considering moving to? Leeds…………………….

If relocating, what is the main reason for this decision? Limited economy; not a nice

place.........................


(tick one or more)



Coldcotes Circus Local Centre [1]


Dib Lane North (Hollin Park) Local Centre [1]




Harehills Corner Town Centre [1]

Harehills Lane Town Centre (other businesses) [3]





Lincoln Green Local Centre [1]


Oakwood Lane Local Centre [1]








Out-of-centre facilities [3]

The Internet [ ]

Mail Order [1]

Other (please specify) ……………………………………………………………. [1]


No (Go to Q12) [21]


Worse [ ]

Same [ ]

12. Are you a member of any of the following? Chamber of Commerce [1]





Reduce rates; improved parking; improved marketing; security/police presence [6]; better

cleaning [5]; more variety of shops [2]; enforce against shops selling from streets/pavement

[2]; festive lights [2]; stop constantly moving traffic lights [1]; improve grassed areas; flowers

in public realm, need a supermarket (existing shops are poor, poor staff etc)

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

If you have any further comments in regard to the town centre then please feel free to express you views below. Reduce business rates

Need to move on large groups/loiterers

LCC should support independent retailers

Harehills has a negative image

Too many Council properties with bad tenants

Area has lost its pride

Needs good leadership and collaborative working with locals

Residents need to be more involved in the area

Too many refugees and asylum seekers in the area

Landlords and tenants neglect to maintain properties

Need more security (particularly after 5). CCTV on Compton Rd

Roads are poorly maintained

No police presence

No multiple shops in the centre

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THIS IS NOT A CIRCULAR HAREHILLS ROAD BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Harehills Road. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of Responses: 10 No of Questionnaires sent out: 92 Rate of Response: 11% Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….


…………………………………………………………………………








Charity Shop [ ]

Office/Employment [ ]

Medical/GP [1]





1d. How long, approximately, has the business traded in Harehills Road? (please tick one only) 0 – 6 months [ ]

7 – 12 month [1]

1 -3 years [4]

4 – 5 years [ ]

6 – 10 years [ ]

11 - 20 years [2]

20+ years [3]

1e. Why did you choose Harehills Road as a business location? Always been there, Location good for business Availability Product suitable for the area Recommended by friend/family


Owner Occupied [3]

1g. How many staff does the business employ? Full Time: 1-3 [8]; 4-6 [0]; 7-9 [0]; 10+ [0]

Part Time: 1-3 [4]; 4-6 [0]; 7-9 [0]; 10+ [1]

1h. Has the business always operated from Harehills Road?

Yes [8]

No [2]

If no, where did you relocate from? Hyde Park, Seacroft Shopping Centre.................







Very well [1]

Well [1]

Moderately [5]

Poorly [3]

Very Poorly [ ]


Residents from in or around Harehills Road [4]







Residents outside Leeds District [1]




Passers-By [ ]

All Leeds [2]


2b. Do you have any thoughts on the future outlook for the centre?

Not encouraging, internet taking over, walk in doctors could affect existing business, need

police presence security, improve parking by restricting parking to 1hr on Harehills Rd,

getting harder to trade……………………………………………………


Transport

i. Appearance of the entrances to Harehills Road [2] [6] [2] [ ] ii. Accessibility by pedestrians [5] [3] [2] [ ]

iii. Accessibility by public transport [5 [5] [ ] [ ]



vi. Amount of car parking [ ] [6] [3] [1]


viii. Pricing of car parking [1] [1] [ ] [4]

ix. Servicing Area [1] [4] [ ] [3]


Business Offer

x. Number of shops in general [3] [2] [3] [2]

xi. Range of shops in general [2 [3] [5] [ ]



(e.g. retailers in a chain such as Boots, Woolworths, etc.) [1] [1] [5] [3]

xiv. Number of supermarkets [1] [1] [4] [2]

xv. Number of services in general (eg. hairdressers, banks) [1] [2] [6] [1]

xvi. Range of services in general [ ] [4] [4] [1]



xix. Number of fast-food shops [5] [3] [ 1 [ ]

xx. Non-retail and Employment [ ] [3] [2] [2]


0

1

2

3

4

5

6

7

x xi xii xiii

xiv xv xvi

xvii

xviii xix xx xx

i



Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [ ] [1] [7] [2]

xxiii. Cleanliness of the public realm [ ] [3] [5] [2]

xxiv. Safety within the public realm [ ] [3] [4] [2]


xxvi. Amount of signage for pedestrians [ ] [5] [4] [1]


xxviii. Range of events [ ] [ 1] [6] [3]

xxix. Crime [ ] [1] [5] [4]


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

xxii

xxiv

xxvi

xxviiiGoodAveragePoorDon’t Know

Other

xxx. Amount of marketing and promotion [ ] [4] [4] [2]

xxxi. Range of marketing and promotion (eg. press, tv) [ ] [3] [5] [2]

xxxii. Image of Harehills Town Centre [1] [3] [5] [1]

Comments: pavements cluttered with stock, cars broken into

4. What improvement measures would you like would you like to see in Harehills Road Local Centre? (Please number up to five boxes in order of preference with 1 being the

most important)


















q. Market [2]






w. More ATMs [3]



0123456789

a b c d e f g h i j k l m n o p q r s t u v w x


(Please tick one)

Good Balance [3]



Please specify Too many hairdressers…………………………….



most important)






If so where?.............................................................................................................


If so where?.Tesco.....................................................................


If so where?.............................................................................................................


Poor security [5]


Poor quality of town centre shopping environment [ ]


Mail Order [1]

Internet [2]

Don’t know [ ]

None [ ]



Yes, close [ ]











(tick one or more)

Birstall/Junction 27 [1]

Bradford City Centre [1]









Harehills Road Local Centre (other businesses) [ ]







Roundhay Road South Local Centre [2








The Internet [1]

Mail Order [1]



No (Go to Q12) [10]


Worse [ ]

Same [ ]

12. Are you a member of any of the following?

Chamber of Commerce [ ]





More shops/better quality (2); CCTV/improve security/more policing: (4); clear footpaths of

goods/trading; closed shops should be sold to new businesses; financial help for renovation,

expansion and extension; overall improvement required; better street cleaning (2), stop street

drinking, drug dealing, 1 hr parking restriction on Harehills Road, promotion of the area

……………………………………………………………………………………………………………

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……………………………………………………………………………………………………………

If you have any further comments in regard to the town centre then please feel free to express you views below. Parking is a major problem – 1hr parking restriction to stop long stay parkers e.g. workers

from hospital and nearby businesses preventing customers parking – this affects trade.

Stop street drinking and drug dealing

Need to make the area safer

……………………………………………………………………………………………………………

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THIS IS NOT A CIRCULAR HUNSLET TOWN CENTRE BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Hunslet Town Centre. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of Responses: 5 No of Questionnaires sent out: 44 Rate of response: 11% Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….


…………………………………………………………………………




Non-food retailer (e.g. clothes shop, shoe shop, bookshop etc.) [ ]



Professional service (e.g. bank, estate agent, betting shop, etc.) [ ]

Charity Shop [ ]


Medical/Doctors [1]





1d. How long, approximately, has the business traded in Hunslet Town Centre? (please tick one only) 0 – 6 months [ ]

7 – 12 month [ ]

1 -3 years [1]

4 – 5 years [ ]

6 – 10 years [1]

11 - 20 years [1]

20+ years [2]

1e. Why did you choose Cross Gates Town Centre as a business location? ……………………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… ………………………………………………………………………………………………


Owner Occupied [ ]


Part Time: 1-3 [1] 4-6 [2] 7-9 [0] 10+ [1]

1h. Has the business always operated from Hunslet Town centre?

Yes [4]

No [ ]






Declined Significantly [ ]


Very well [2]

Well [1]

Moderately [2]

Poorly [ ]

Very Poorly [ ]


Residents from in or around Hunslet [5]











Passers-By [ ]


2b. Do you have any thoughts on the future outlook for the centre? Desparate……………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………


Transport

i. Appearance of the entrances to Hunslet [1] [2] [2] [ ] ii. Accessibility by pedestrians [2] [2] [1] [ ]


iv. Accessibility by vehicles [2] [3] [ ] [ ]


vi. Amount of car parking [2] [3] [ ] [ ]

vii. Location of car parking [2] [3] [ ] [ ]

viii. Pricing of car parking [2] [1] [ ] [ ]

ix. Servicing Area [ ] [2] [1] [1]


Business Offer







xv. Number of services in general (eg. hairdressers, banks) [3] [2] [ ] [ ]


xvii. Number of restaurants [ ] [1] [3] [ ]

xviii. Number of licensed premises [ ] [3] [2] [ ]

xix. Number of fast-food shops [ ] [4] [1] [ ]

xx. Non-retail and Employment [1] [1] [2] [1]


0

1

2

3

4

x xi xii xiii xiv xv xvi xvii xviii xix xx xxi



Public Realm




xxv. Amount of public realm [ ] [3] [2] [ ]

xxvi. Amount of signage for pedestrians [ ] [5] [ ] [ ]


xxviii. Range of events [ ] [1] [3] [1]

xxix. Crime [ ] [1] [4] [ ]


Other



xxxii. Image of Hunslet Town Centre [ ] [2] [3] [ ]


4. What improvement measures would you like would you like to see in Hunslet Town Centre? (Please number up to five boxes in order of preference with 1 being the most

important)


















q. Market [2]






w. ATM [ ]

x. More grants for physical improvements to be made available [ ]


0

1

2

3

4

a b c d e f g h i j k l m n o p q q r s t u v w x


(Please tick one)

Good Balance [4]



Please specify ……………………………………………………………………………….



most important)


Lack of passing trade outside your premises [ ]




If so where?.............................................................................................................

Competition from other town centres nearby [ ]

If so where?.............................................................................................................


If so where?.............................................................................................................


Poor security [3]




Mail Order [ ]

Internet [1]

Don’t know [ ]

None [ ]

Other (please specify)No parking……...………………………………………………...


Yes, close [ ]











(tick one or more)












Hunslet Town Centre (other businesses) [ ]














The Internet [ ]

Mail Order [ ]



No (Go to Q12) [5]


Worse [ ]

Same [ ]





13. What ideas do you have for improving the Town Centre Modernisation

Cleaning/maintenance required

Remove bushes to remove rats

Better security

Lower rates / charges

Free bins

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

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……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

If you have any further comments in regard to the town centre then please feel free to express you views below. The centre looks rundown

Poor law enforcement in the area

Vandalism is an issue

……………………………………………………………………………………………………………

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……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

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THIS IS NOT A CIRCULAR LINCOLN GREEN BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Lincoln Green. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of Responses: 4 No of questionnaires sent out: 18 Response Rate: 22%

Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….


…………………………………………………………………………



restaurants, cafes, take-aways, public houses) [1 ]


Retail Service (e.g. hairdresser, opticians etc.) [1 ]


Professional service (e.g. bank, estate agent, betting shop, etc.) [1 ]

Charity Shop [ ]


Place of Worship [1 ]



Part of national/ regional group or chain [ 1]


Church of England [1]

1d. How long, approximately, has the business traded in Lincoln Green? (please tick one only) 0 – 6 months [ ]

7 – 12 month [ ]

1 -3 years [ ]

4 – 5 years [ ]

6 – 10 years [ ]

11 - 20 years [1 ]

20+ years [ 2]

1e. Why did you choose Lincoln Green as a business location? Local Parish

…………………………………………………………………………………… ……………………………………………………………………………………………… ……………………………………………………………………………………………… ………………………………………………………………………………………………

1f. Are the business premises leased or owner occupied? (please tick one only) Leased [4 ]

Owner Occupied [ ]


Part Time: 1-3 [0] 4-6 [2] 7-9 [0] 10+ [0]

1h. Has the business always operated from Lincoln Green?

Yes [4 ]

No [ ]



Grown Moderately [ ]





Very well [ ]

Well [ ]

Moderately [3]

Poorly [ ]

Very Poorly [ ]












Passers-By [ ]


2b. Do you have any thoughts on the future outlook for the centre? More shops required

The area is dying

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………


Transport

i. Appearance of the entrances to Lincoln Green [ ] [1] [3] [ ] ii. Accessibility by pedestrians [ 2] [2 ] [ ] [ ]

iii. Accessibility by public transport [ 2] [ 2] [ ] [ ]

iv. Accessibility by vehicles [ 1] [3 ] [ ] [ ]

v. Amount of signage for vehicles [1 ] [ ] [2 ] [ ]

vi. Amount of car parking [ 1] [ ] [ 3] [ ]

vii. Location of car parking [1 ] [ ] [3 ] [ ]

viii. Pricing of car parking [2 ] [ ] [1] [ ]

ix. Servicing Area [1 ] [ ] [1] [1]


Business Offer

x. Number of shops in general [ ] [3 ] [1 ] [ ]

xi. Range of shops in general [ ] [2] [ 2] [ ]

xii. Number of independent traders [ ] [1 ] [3] [ ]



xiv. Number of supermarkets [ ] [ 2] [1 ] [ ]

xv. Number of services in general (eg. hairdressers, banks) [ ] [ 1] [3 ] [ ]

xvi. Range of services in general [ ] [1 ] [3 ] [ ]

xvii. Number of restaurants [ ] [ ] [4 ] [ ]

xviii. Number of licensed premises [ 2] [1 ] [ ] [ ]

xix. Number of fast-food shops [ ] [ 2] [2 ] [ ]

xx. Non-retail and Employment [ ] [ ] [ 3] [ ]

xxi. Leisure Services [ ] [ ] [ 3] [ ]


Public Realm

xxii. Attractiveness of the public realm (paving, street furniture) [ ] [3 ] [1 ] [ ]

xxiii. Cleanliness of the public realm [ ] [ 1] [ 3] [ ]

xxiv. Safety within the public realm [ ] [1 ] [3] [ ]

xxv. Amount of public realm [1 ] [2 ] [1] [ ]

xxvi. Amount of signage for pedestrians [ ] [3] [ 1] [ ]

xxvii. Number of events (eg. street markets, parades) [ ] [ 1] [3 ] [ ]

xxviii. Range of events [ ] [ ] [4 ] [ ]

xxix. Crime [ ] [ ] [4] [ ]


Other

xxix. Amount of marketing and promotion [ ] [ ] [4] [ ]

xxx. Range of marketing and promotion (eg. press, tv) [ ] [ ] [4] [ ]

xxxi. Image of Lincoln Green [ ] [ ] [4] [ ]


4. What improvement measures would you like would you like to see in Lincoln Green? (Please number up to five boxes in order of preference with 1 being the most important)

a. Increased choice/range of shops [ 3]


c. Foodstore in the centre [1]




g. Improved built environment [2 ]











q. Market [1]






w. ATM [3]



0

1

2

3

4

a b c d e f g h i j k l m n o p q q r s t u v w x


(Please tick one)

Good Balance [1]



Please specify ……………………………………………………………………………….



most important)





Competition from other traders in the centre [ ]

If so where?.............................................................................................................


If so where?.............................................................................................................


If so where?.............................................................................................................


Poor security [3]


Poor quality of centre shopping environment [1]


Mail Order [ ]

Internet [ ]

Don’t know [ ]

None [ ]



Yes, close [ ]


Yes, relocate to another centre [1]







If relocating, what is the main reason for this decision? More business, better security


(tick one or more)









Harehills Corner Town Centre [1]


Harehills Road Local Centre [1]




Lincoln Green Local Centre (other businesses) [ ]











The Internet [ ]

Mail Order [ ]


9. Do you operate any other businesses in any other centres in East Leeds? Yes (Go to Q10 and Q11) [1]

No (Go to Q12) [3]

10. If yes, where is this? Cross Gates……………………………………… 11. If yes, is this other business trading better, worse or the same? Better [1]

Worse [ ]

Same [ ]






Better cleaning

More shops inc specialist shops

Safer streets/cctv [2]

Improved appearance [2]

Leisure Facilities

Community Centre

ATM

If you have any further comments in regard to the centre then please feel free to express you views below. Need initiatives to bring local voluntary organisations together

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THIS IS NOT A CIRCULAR SEACROFT TOWN CENTRE BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in Seacroft Town Centre. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of responses received: 2 No of questionnaires sent out: 49 Rate of response: 4% Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….




restaurants, cafes, take-aways, public houses) [ ]


Retail Service (e.g. hairdresser, opticians etc.) [ ]



Charity Shop [ ]




Part of national/ regional group or chain [ ]


1d. How long, approximately, has the business traded in Seacroft Town Centre? (please tick one only) 0 – 6 months [ ]

7 – 12 month [ ]

1 -3 years [1]

4 – 5 years [ ]

6 – 10 years [ ]

11 - 20 years [ ]

20+ years [1]

1e. Why did you choose Seacroft Town Centre as a business location? Busy area Accessible Good parking ………………………………………………………………………………………………


Owner Occupied [ ]


Part Time: 1-3 [1] 4-6 [0] 7-9 [0] 10+ [0]

1h. Has the business always operated from Seacroft Town centre?

Yes [2]

No [ ]


1i. During the time you have been operating in the town centre, has the business? (please tick one only) Grown Significantly [ ]




Declined Significantly [ ]


Very well [ ]

Well [1]

Moderately [ ]

Poorly [1]

Very Poorly [ ]


Residents from in or around Seacroft [2]










Passers-By [ ]


2b. Do you have any thoughts on the future outlook for the centre? …………………………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………

…………………………………………………………………………………………………………


Transport

i. Appearance of the entrances to Seacroft [ ] [2] [ ] [ ] ii. Accessibility by pedestrians [ ] [2] [ ] [ ]

iii. Accessibility by public transport [2] [ ] [ ] [ ]

iv. Accessibility by vehicles [1] [1] [ ] [ ]


vi. Amount of car parking [1] [1] [ ] [ ]

vii. Location of car parking [2] [ ] [ ] [ ]

viii. Pricing of car parking [ ] [ ] [ ] [1]

ix. Servicing Area [ ] [2] [ ] [ ]


Business Offer

x. Number of shops in general [1] [1] [ ] [ ]

xi. Range of shops in general [1] [1] [ ] [ ]

xii. Number of independent traders [ ] [2] [ ] [ ]


(e.g. retailers in a chain such as Boots, Woolworths, etc.) [ ] [2] [ ] [ ]

xiv. Number of supermarkets [ ] [1] [1] [ ]

xv. Number of services in general (eg. hairdressers, banks) [ ] [1] [1] [ ]

xvi. Range of services in general [ ] [2] [ ] [ ]

xvii. Number of restaurants [ ] [ ] [1] [ ]

xviii. Number of licensed premises [ ] [1] [1] [ ]

xix. Number of fast-food shops [ ] [1] [ ] [ ]

xx. Non-retail and Employment [ ] [1] [1] [ ]

xxi. Leisure Services [ ] [1] [1] [ ]


Public Realm


xxiii. Cleanliness of the public realm [ ] [ ] [2] [ ]

xxiv. Safety within the public realm [ ] [2] [ ] [ ]

xxv. Amount of public realm [ ] [1] [1] [ ]

xxvi. Amount of signage for pedestrians [ ] [2] [ ] [ ]


xxviii. Range of events [ ] [1] [1] [ ]

xxix. Crime [ ] [1] [1] [ ]


Other

xxx. Amount of marketing and promotion [ ] [ ] [1] [1]

xxxi. Range of marketing and promotion (eg. press, tv) [ ] [ ] [1] [1]

xxxii. Image of Seacroft Town Centre [ ] [1] [1] [ ]


4. What improvement measures would you like would you like to see in Seacroft Town Centre? (Please number up to five boxes in order of preference with 1 being the most

important)

a. Increased choice/range of shops [ ]




e. Improved street paving [ ]

f. Improved street furniture [ ]

g. Improved built environment [ ]


i. Better mix of short/long stay parking [ ]



l. Improved Post Office/Retention of Post Office [ ]


n. More entertainment/leisure facilities [ ]

o. More residential development [ ]

p. More commercial offices/employment [ ]


q. Market [ ]



t. Greater promotion/marketing of the centre [ ]



w. ATM [ ]




(Please tick one)

Good Balance [1]



Please specify ……………………………………………………………………………….



most important)


Lack of passing trade outside your premises [ ]


Inadequate customer car parking [ ]


If so where?.............................................................................................................

Competition from other town centres nearby [ ]

If so where?.............................................................................................................


If so where?.............................................................................................................

Anti-social behaviour [ ]

Poor security [ ]


Poor quality of town centre shopping environment [ ]


Mail Order [ ]

Internet [ ]

Don’t know [ ]

None [ ]

Other (please specify)Smoking ban [1]


Yes, close [ ]











(tick one or more)














Leeds City Centre [ ]





Seacroft Town Centre (other businesses) [ ]







The Internet [ ]

Mail Order [ ]



No (Go to Q12) [2]


Worse [ ]

Same [ ]






No comments made

If you have any further comments in regard to the town centre then please feel free to express you views below. No comments made


THIS IS NOT A CIRCULAR BUSINESS SURVEY – OCTOBER 2008 ___________________________________________________________________________ Dear Sir/Madam White Young Green (WYG) is commissioned on behalf of Leeds City Council to undertake a business survey in your area. The survey seeks the views of local businesses as part of a wider assessment of the network of retail and service provision in East and South East Leeds and Aire Valley areas. This will inform a future strategy for improving facilities in town and local centres in accordance with the Council’s emerging Local Development Framework. The survey will also assist in improving local town centres and prioritise resources to best help traders. We would be grateful if you could contribute by completing the following questionnaire and returning it as soon as possible in the enclosed pre-paid envelope. The questionnaire should take no longer than five minutes. All responses will be treated in the strictest confidence, and no information on individual businesses will be released. By providing us with the information we seek, you will help the Council shape its redevelopment, economic and planning policies to help growth and prosperity within the retail, commerce and leisure sectors. Could you please return the questionnaire to WYG by no later than the 17th October 2008. If you have any queries on the questionnaire or its purpose, please do not hesitate to call David Stannard at WYG on 0113 278 7111. ______________________________________________________________________________

No of responses: 14 No of questionnaires sent out: 175 Rate of response: 8% Section 1 – Your Business 1a. If not stated above, please could you provide your: Business Name………………………………………….………….


…………………………………………………………………………








Charity Shop [ ]


Veterinary service [1]



Part of national/ regional group or chain (including local government) [2]


1d. How long, approximately, has the business traded in this location? (please tick one only) 0 – 6 months [ ]

7 – 12 month [2]

1 -3 years [2]

4 – 5 years [1]

6 – 10 years [2]

11 - 20 years [2]

20+ years [5]

1e. Why did you choose this local centre as a business location? Availability Cheap rent rates No competition [2] Relocation [1] Close to amenities and city centre [1] Was a busy area until Post Office closed (Dibb Lane) Good location (Roundhay Rd) Good Parking Shops were good until Council put them behind bars (York Road)


Owner Occupied [9]


Part Time: 1-3 [8] 4-6 [1] 7-9 [0] 10+ [1]

1h. Has the business always operated from your current location?

Yes [11]

No [3]

If no, where did you relocate from? Gipton; Sandway Business Centre; Roundhay Road







Very well [ ]

Well [3]

Moderately [5]

Poorly [5]

Very Poorly [ ]


Residents from in or around the local centre [5]

Residents from Cross Gates [ ]





Residents from Seacroft [1]




Workers from surrounding area (e.g. office workers) [ ]

Students from surrounding area [ ]

Passers-By [ ]

EASEL [1]

All Leeds [1]

Other (please specify) East End Park

2b. Do you have any thoughts on the future outlook for the centre? More shops needed, bleak if large companies (i.e. Tesco) keep opening small shops (Dibb

Lane)

Need to attract people/investment to the deprived area (York Road)

Shopping parade unused, passing trade has declined (Ivy Mount)

Less takeaways and more specialist shops (Easterley Road)


Transport

i. Appearance of the entrances to the centre [ ] [6] [4] [1] ii. Accessibility by pedestrians [6] [7] [ ] [ ]






viii. Pricing of car parking [2] [ ] [2] [6]

ix. Servicing Area [2] [2] [2] [6]


Business Offer





(e.g. retailers in a chain such as Boots, Woolworths, etc.) [1] [ ] [8] [1]


xv. Number of services in general (eg. hairdressers, banks) [1] [3] [7] [ ]


xvii. Number of restaurants [1] [3] [7] [ ]

xviii. Number of licensed premises [2] [5] [4] [ ]

xix. Number of fast-food shops [5] [5] [3] [ ]

xx. Non-retail and Employment [2] [ ] [7] [1]

xxi. Leisure Services [1] [2] [8] [ ]


Public Realm




xxv. Amount of public realm [1] [5] [5] [1]

xxvi. Amount of signage for pedestrians [2] [4] [6] [ ]


xxviii. Range of events [ ] [1] [8] [3]

xxix. Crime [1] [3] [10] [ ]


Other



xxxii. Image of the centre [1] [2] [9] [ ]


4. What improvement measures would you like to see in the local centre? (Please

number up to five boxes in order of preference with 1 being the most important)








h. Better mix of short/long stay parking [5]

i. More street cleaning [6]

j. Improved public transport [2]

k. Improved Post Office/Retention of Post Office [5]

l. Improved access by foot and cycle [ ]

m. More entertainment/leisure facilities [2]

n. More residential development [1]

o. More commercial offices/employment [5]

p. More quality restaurants/pavement cafes [1]

q. Market [1]






w. ATM [1]




(Please tick one)

Good Balance [6]



Please specify: Too many takeaways Ivy Mount and Easterley Road.

6. What, if anything, do you consider are the main barriers to the trading performance of your Business? (Please number up to five boxes in order of preference with 1 being the

most important)





Competition from other traders in the centre [3]

If so where? Park Edge, Tesco/Lidl - Gipton


If so where?.............................................................................................................


If so where?.Manchester, Leeds


Poor security [6]


Poor quality of local centre shopping environment [6]


Mail Order [ ]

Internet [1]

Don’t know [ ]

None [ ]



Yes, close [ ]

Yes, relocate in this local centre [1]

Yes, relocate to another centre [1]






Unsure [1]

If you are relocating, where are you considering moving to? Bigger premises, Kirkstall

If relocating, what is the main reason for this decision? New unit..............


(tick one or more)







Easterly Road/Oakwood Lane Local Centre [2]

Halton Town Centre [ ]

Halton Moor Village Centre [1]
















York Road Local Centre [1]


The Internet [1]

Mail Order [ ]


None [2]

Lidl, Gipton

One respondent stated that everywhere else is better than their current location (York Road)


No (Go to Q12) [12]


Worse [ ]

Same [ ]






Improve pavement,

Street cleaning

Help to improve visual appearance of properties

Reduce crime, CCTV/policing, cleaner streets

Dibb Lane - parking should be banned, increase no of bins, re-open post office,

adverts/signage should be put up at the junction of Dibb Lane and Oakwood Lane.

East Leeds neglected for too long, inject funds, properties on York Road need a face lift

Grange Park Avenue; Post Office should be kept open, better cleaning needed, better

security, improve car parking

Ivy Lane; Asda dominates area, creating loss of business elsewhere, specialist companies

required that are not in direct competition with Asda are needed.

Roundhay Road; give traders grants, improve roads/pavements, better cleaning, more jobs

needed.

York Road; clear Victoria School site and put in grassed area/playground, a second entrance

off slip road is needed. Council should compulsory purchase the school and 3 parades and

rebuild with mixed housing and shops.

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If you have any further comments in regard to the centre then please feel free to express you views below. York Road – One respondent noted that they were upset that the Council built a 6 lane

highway opposite 3 good parades and this has now caused decline and destruction.

Butchers, greengrocers and bakery have all gone.

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LS10

LS9LS15

LS26

LS11

LS1 LS2

THIS MAP (OR AN EXTRACT) IS AVAILABLE AT A LARGER SIZEPRODUCED BY COMMUNICATIONS, GRAPHICS & GIS MAPPING, LEEDS CITY COUNCIL

Scale: 1:17000 @ A3

This map is based upon the Ordnance Survey’s Digital Data with the permission of the Ordnance survey on behalf of the Controller of Her Majesty’s Stationery Office. Unauthorised reproduction infringes Crown Copyright and may lead to prosecution of civil proceedings. Crown Copyright. All rights reserved. Leeds City Council O.S. Licence No. – 100019567 - 2008

LegendQuestionnaire ResponseAire Valley AAP BoundaryPostal Areas

Aire Valley Business QuestionnaireLocation of Responses - Nov 2008

appendix 4 – business survey results for … av tca_006 appendix 4...appendix 4 – business...

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