application management pack for e-business suite

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Application Management Pack forOracle E-Business SuiteCollaborate 2007 SysAdmin SIGBor-Ruey Fu, Product StrategyServer Technologies



Program Agenda

• E-Business Suite Lifecycle Management• Application Management Pack

for Oracle E-Business Suite• Overview• Features

• Bundled Features Vs. Licensed Features• Tips



Program Agenda



• Bundled Features Vs. Licensed Features


Lifecycle Management (LCM)

Overview• End-to-end application ownership

experience for IT• Implement to deliver business functions and

flows• Manage and maintain to ensure business

service levels• Upgrade to meet evolving business needs

Benefits• Low total cost of ownership• Reduced risk in IT operations• Increased IT agility to respond to changing

business needs


E-Business Suite LCM Tools

Enterprise ManagerGrid Control

iSetup

Rapid Install/ Clone

Oracle ApplicationsManager

Applications DBA Utilities


E-Business Suite & Enterprise Manager

E-Business Suite

Apps OracleApplications

ManagerRDBMS

Database Deployment

DB ControlApplication

Server

Middleware

ASControl

Enterprise Manager

Repository OracleManagement

Server

HTMLUI



Program Agenda





Application Management Pack forOracle E-Business Suite

• Application Management Pack for Oracle E-BusinessSuite extends Enterprise Manager 10g Grid Control tohelp monitor and manage an E-Business Suitesystem more effectively .

• The pack integrates Oracle Applications Manager withEnterprise Manager to provide a consolidated, end-to-end E-Business Suite management solution

• Many features backward compatible with 11i• License fee based


Pack: Key Features

• Automated Discovery of Oracle E-Business Suite system• E-Business Suite Cloning

• Enterprise Wide status of Clone jobs• Automated clone process• Customizable Templates• Data Scrambling

• Service Level Monitoring• Availability and Performance of Key Business Transactions

• Application• Infrastructure

• Configuration Reporting• Reporting on 100 plus configuration (technology stack)

• Much more…


• Cost• Reduce effort to manage multiple environments• Centralizes monitoring and management of Oracle E-

Business Suite instances and other IT infrastructure

• Risk• Faster discovery and diagnosis of incidents• Improve application service levels and performance

• Agility• Rapid provisioning and scaling of E-Business Suite• Capturing activity metrics for trend analysis

Pack: Value Proposition


Pack: Grid / OAM Integration Architecture

Enterprise Manager 10g

E-Business Suite System

EM 10gAgent

Grid ControlOMS

EMEMRepositoryRepository

EBSEBSDatabaseDatabase

Applications Tier

EBSPack

EBSPack

E-Business Suite Pack

UI Drilldown

DataCollectionand Job

Execution

Oracle ApplicationsManager (OAM)

Oracle Diagnostics(EBS)

ADUtilities



Program Agenda





Features

• Automatic discovery of E-Business Suite system• Cloning• Service Level Management• Configuration Management• Intuitive User Interface• Monitor JVM Usage


Automatic Discovery of E-BusinessSuite System

• Automatic discovery of the E-Business Suite systemby Enterprise Manager agent.

• Benefits• Swift and easy discovery process, useful when monitoring

large number of Oracle Application instances on the Grid.• Easier re-registration (with the Enterprise Manager Grid

Control) of the Oracle E-Business system when the topologychanges (new nodes added)


Features



Cloning

• Oracle E-Business Suite systems can be automatically clonedvia the Enterprise Manager provisioning framework.

• Step-by-step interview guides administrators though the cloningprocess.

• Can execute any required application-specific actions.• Ability to modify the standard cloning process to include custom

actions.• Benefits

• Plan, organize and execute enterprise-wide clone jobs from a singlelocation

• Maintain mirror systems at the same patch level and data• Flexibility to adapt to an enterprise’s custom clone process


CloningFeature Highlights

• Clone Dashboard• Monitor enterprise wide status of clone jobs

• Clone Procedure• Best practices provided by Oracle for cloning Oracle

Applications

• Data Scrambling:• Option to obfuscate data when cloning an environment

containing sensitive data


CloningClone Dashboard

• Clone Dashboard consist of three views• Home View: Provides enterprise-wide status of clone jobs• Images View: Deploy images on to a target system• Procedure View

• Contains best practices provided by Oracle• Provides ability to view / customize / run a specific clone

procedure


CloningClone Procedure

• Step-by-step interview that guides administratorsthrough the cloning process

• Cloning procedure classified into:• Source to Target:

• Cloning process where the source system data isextracted and applied onto a target system.

• Source to Image• Cloning process where Source system data is extracted

and stored as an image.• Image to Target:

• Process where the image is applied to a target system.


CloningData Scrambling

• Obfuscating or removing sensitive data when cloningan environment

• Process is irreversible• Original data cannot be derived from the scrambled data.

• Data scrambling configured from within OracleApplications Manager

• Can be utilized in source to target and source toimage clone procedure


CloningClone Dashboard: Home View


CloningClone Dashboard: Image View


CloningClone Dashboard: Procedure View


CloningClone Procedure


CloningClone Procedure: Creating a Custom Procedure


Overview



Service Level Management

• Application Management Pack for Oracle E-BusinessSuite automatically provides service level reporting forthe key Oracle E-Business Suite infrastructure andapplication services.

• Service level alerts can be configured for throughputand availability metrics.


Service Level ManagementInfrastructure Service

• Oracle E-Business Suite infrastructure beingmonitored are:• Concurrent Processing• Forms Applications• Workflow Services• Self Service

• Infrastructure services status is determined from thestatus of:• The Core service• Key components the service is dependant on, for eg:

Database Instance, Apps Listener. .etc.


Service Level ManagementApplication Service

• Detailed guidelines to record and playback application services(forms and html based) will be made available.

• Sample out-of-the-box application services for vision demodatabase include:• Order Management Module services like

• Order Management Infrastructure Service: Services monitoredare Concurrent Processing, Forms Applications, Self serviceapplications and workflow required by Order Management.

• Order Information Portal: Monitors Order Information Portal (OAFramework) pages availability using beacons

• Order Entry: Monitors Order Entry (Form based) transactionavailability using beacons

• Ship Confirm: Monitors Ship Confirm (Form based) transactionavailability using beacons


Service Level ManagementInfrastructure and Application Service Status Page

Infr

astr

uctu

reAp

plic

atio

n


Service Level ManagementInfrastructure Service Home Page


Service Level ManagementInfrastructure Service: Root Cause Analysis


Features



Configuration Management

• View, compare and search the following Oracle E-BusinessSuite configuration data:• Application system configuration• Application context files and key configuration files• Patches applied• Technology stack inventory• Concurrent processing configuration• Workflow configuration

• Benefits• Compare snapshots of configuration information across multiple

Oracle E-Business Suite Systems• View configuration information of various middle tier components• Save configuration snapshots for comparative reporting


Configuration ManagementApplication System Configuration: System Overview


Configuration ManagementApplication System Configuration: Patch Information


Configuration ManagementApplication System Configuration: Custom Objects


Configuration ManagementApplication Context File: Database Tier


Configuration ManagementApplication Context File: Application Tier


Configuration ManagementPatches Applied


Configuration ManagementTechnology Stack Inventory


Configuration ManagementConcurrent Processing


Configuration ManagementWorkflow Configuration


Configuration ManagementWorkflow Configuration: Notification Mailer


Configuration ManagementWorkflow Configuration: Deferred Agent Listener


Features



User Interface

Provides a comprehensive view of the E-BusinessSuite system, plus links to common administrativetasks in Oracle Applications Manager from EnterpriseManager. Views available are:

• Home• Performance• Administration• Maintenance• Diagnostics• Topology


User InterfaceHome View


User InterfacePerformance View

Links directly intoOracle Applications

Manager


User InterfaceAdministration View

ViewConfigurationinformation of

systemcomponents

within theEnterpriseManager

Links directlyinto Oracle

ApplicationsManager


User InterfaceMaintenance View

Linksdirectly into

OracleApplications

Manager

Clone Operationscan be driven fromwithin EnterpriseManager


User InterfaceDiagnostics View

Links directlyinto Oracle

ApplicationsManager


• View the infrastructure servicetopology of the Oracle E-Business Suite system

• View dependencies betweenthe infrastructure services, thekey system components, andother services that define theiravailability.

• Potential causes of failure, asidentified by Root CauseAnalysis are highlighted in thetopology view

User InterfaceTopology View


Features



Monitor JVM Usage

• Enterprise Manager monitors JVM usage in the latestJava technology employed by Oracle E-BusinessSuite.

• Monitors JVMs deployed across multiple nodes.• Monitors the following JVM components:

• Application Module pool: Monitor active Application Modulesand the database connection used

• Locked AOL / J Connections: Monitor AOL / J connectionsutilized by applications

• Cache Components: Monitor cache components of OAFramework.


Monitor JVM Usage

View the finer details withinOracle Applications Manager



Program Agenda

• E-Business Suite Lifecycle Management• Grid Control Plug-in V1.2• Application Management Pack




Bundled vs. Licensed

Oracle Applications Manager(Bundled)

Application Management Pack forE-Business Suite (Licensed)

Dashboard for local Apps system inOAM.

Central dashboard for all Apps systemsin EM, with drill downs into local OAMinstances.

Current availability and performancemetrics.

Current and historical availability andperformance metrics.

Rapid Clone command line utility. Central UI and automation of cloningactivities.

View and edit local configuration. View and compare configurationsacross instances.

View local patch history. Compare history across instances.

View topology information (text). View graphical topology map with root-cause fault analysis.


Tips for Application Management Pack

• EBS R12 or 11i (11.5.10 with ATG Family Pack HRollup 4)

• Apply OAM Patch #5489352 in EM environment• Apply these patches to EBS

• EBS 11i: Patch# 5473292• EBS R12: Patch# 5843357

• Getting Started with the Application ManagementPack for Oracle E-Business Suite (Release 2.0)• Metalink Doc ID 394448.1

• Application Management Pack for Oracle E-BusinessSuite Release 2.0 Troubleshooting Guide• Metalink Doc ID: Note 412044.1


Tips for Application Management Pack(continued)

• Oracle Applications Release 12 Upgrade Sizing and BestPractices• Metalink Doc ID: Note 399362.1

• Oracle Applications Upgrade Guide: Release 11i to Release 12• http://download-

west.oracle.com/docs/cd/B40089_02/current/acrobat/r12upg11i.zip• Application Management Pack for EBS blog

• http://blogs.oracle.com/schan/newsItems/departments/release12/2007/02/23#a1242

• Additional Configuration and Deployment Options in R12• http://blogs.oracle.com/schan/newsItems/departments/release12/20

07/02/22#a1240

http://download-west.oracle.com/docs/cd/B40089_02/current/acrobat/r12upg11i.zip

http://blogs.oracle.com/schan/newsItems/departments/release12/2007/02/23


Summarize..

Pack Capabilities:• Automated E-Business Suite

discovery• Cloning Automation• Service Level Monitoring• Configuration Management• Intuitive UI with Topology

views• OAM integration

Value:• Cost – Reduce effort to manage multiple environments• Risk – Faster discovery and diagnosis of incidents• Agility – Rapid provisioning and scaling of E-Business Suite

Grid Control 10gR3


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