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Application Virtualization Deep Dive: Taking Virtualization to the Next Level
Erik Hughes - Symantec Marco Schiffner - McKinsey Principal Product Manager IT Project Manager
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SYMANTEC VISION 2012
Sample Agenda
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State of App-Virtualization & Use-Cases 1
App-Virt at McKinsey 2
Packaging Concepts 3
What About the User Environment? 4
Introducing Symantec™ Workspace Apps 5
SYMANTEC VISION 2012
IT Problems Solved by Application Virtualization
Cost Containment License management, license re-harvesting, license efficiency
Secure Company data Organizations extending server virtualization strategies to the desktop / workspace
BYOD (Bring Your Own Desktop) Gives users secure access to desktop resources across any device - consumerization
User Self-Service Give users access to desktop resources, without having to call IT
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SYMANTEC VISION 2012
Separate Components • Create portability • Enhance stability • Increase flexibility • Add policy • Control information visibility
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Single OS image for everyone User-based, on-demand Desktop follows the user
State of Application Virtualization at Symantec Intelligent abstraction and wrapping of information to optimize the workspace
OS (Common)
Applications (Common)
Data and Personality (Unique)
Technology
• Symantec Workspace Streaming • Symantec Workspace Virtualization • Symantec Virtual Composer
SYMANTEC VISION 2012
Symantec Endpoint Virtualization Products
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Layering & wrapping technology to contain applications, provide flexibility, and enable policies
Workspace Virtualization
Virtual Execution
Complete virtual packaging tool
Virtual composer
On-demand, real-time application delivery and license management system
Workspace Streaming
Virtual Distribution
Symantec Endpoint Virtualization - Product Line Overview
Virtual Packaging
SYMANTEC VISION 2012
Where Do They Add-Value? – Diverse Compute Models
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Shared Desktops (Terminal Services / Citrix)
Physical Desktops (Rich/Thick clients)
Virtual Desktops (VDI)
Why SEV? 1. SOE images are too large
and complex 2. Different groups have
different provisions 3. User-based software
delivery 4. License management & re-
harvesting
Why SEV? 1. Physically installed apps
contaminate the base 2. Multiple copies of apps take
up storage 3. Different groups have
different provisions 4. Traditional ESD not fast
enough for VDI
Why SEV? 1. Physically installed apps
contaminate the server farm
2. Storage issue – want single instance
3. Different groups have different provisions
4. Traditional ESD not fast enough for TS / Citrix
Symantec Confidential – SEV Sales Play 2012
SYMANTEC VISION 2012
Magic Quadrant for Client Management Tools Publication Date: 31 January 2012
[Symantec] scored well on the Visionaries scale because it is investing in product capabilities that will help organizations manage an increasingly diverse set of applications and devices.
Symantec Commentary Magic Quadrant
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Additionally, its proprietary application virtualization solution (called Workspace Virtualization) earned Symantec fairly high scores as well.
Quotes:
SYMANTEC VISION 2012
McKinsey Application Virtualization History
Statistics Virtualized over 100 applications, like SAS, Lotus Notes, MS Office
License model CMS customer since 2005, introduced SWV together with a OS migration to Windows 7
Consulting Company 16.000 employees with 75% mobile users in over 100 locations worldwide
Biggest Challenge Deploy a 3.5GB Office 2010 layer with multiple sub layers to McKinsey
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SYMANTEC VISION 2012
Top three reasons for Mckinsey to use SWV
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SWV provides IT a solution to package very complex software packages which are very easy to deploy to the end-user, without interrupting the user
End-user experience
SWV helped to solve application problems, OS migration
- Office 2003 and Office 2010
- Windows 7 and incompatible software (XP only)
Application Problems
To reset a layer to its original state is very useful for our Heldesk to help the user in seconds to get up and running again
Helpesk
SYMANTEC VISION 2012
Ap
plicatio
n Layer
Quick Primer: What Are Sublayer and How Do They Work?
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Read-Only Sublayer
Read-Write Sublayer
Op
erating System
SWV
Filter Driver reset
SYMANTEC VISION 2012
Packaging: Preparing Apps for Virtual Deployment
• Assessment
• Select Process
• Perform Packaging
• Post-Packaging Configuration
• Deployment
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SYMANTEC VISION 2012
McKinsey - Packaging challenges
Learning
Packaging
Examples
Benefits
Complex packages require a solid understanding of SWV
and packaging technology
SWV Admin in combination with VMWare Workstation to
create a solid and reliable packaging infrastructure
Lotus Notes 8.X
Microsoft Office 2010
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Future Chrysler release will bring SWV to the next level:
- easier deployment of virtual layers with no user intervention
- additional product enhancements, e.g. registry exclusion, full VDI support
Easy deployment with SMP
Minimized support efforts for applications
SYMANTEC VISION 2012
Support for Virtualizing Microsoft Office
• Added templates to SVC for Office 2010
• Published guide to package Office 2007 and Office 2010
– Publishing Best Practices Guide found here: http://www.symantec.com/docs/HOWTO55835
– Includes information on dealing with Visual C++ Run-Time dependencies
• Guide includes scenarios to activate Office 2010
– As either single or as separate layers
– Office 2010 MUI support
– KMS or MAK
SEV Roadmap – NDA REQUIRED 15
SYMANTEC VISION 2012
Deep Dive: Working With the User’s Environment (Settings & Data)
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SYMANTEC VISION 2012
Endpoint Virtualization and the User Environment
“User Virtualization”
• managing the user workspace independently of endpoint type and delivery architecture
• The problem(s)
• The resolution(s)
• How does SEV fit with user virtualization?
• Current Support
• 3rd parties Supported
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SYMANTEC VISION 2012
Where SEV Fits in Virtually Hosted Desktops (VDI)
Symantec Confidential – SEV Sales Play 19
Functional Area VDI Stack
User Environment Virtualization
Application Virtualization / Streaming
Connection Broker / Orchestration
Operating System
Hypervisor
SYMANTEC VISION 2012 22
Important Usage Information
• This information is about pre-release software.
• Any unreleased update to the product or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change.
• This information is provided without warranty of any kind, express or implied.
• Customers who purchase Symantec products should make their purchase decision based upon features that are currently available.
SEV Roadmap – NDA REQUIRED
SYMANTEC VISION 2012
SEV “Chrysler” – CY 2H 2012
Symantec Confidential – NDA Required 23
Platforms Performance & VDI Apps Models
Symantec™ Workspace Apps • Support for virtual apps on
VHDs – located anywhere • Improves performance • Flexible configuration • Easy to deploy & manage
Symantec™ Workspace App Manager • HTML5 End-User client • Customizable GUI Easy Setup • Unattended server install • Easy to scale • Updated console • Dependency configuration • SWS SDK & Web Services
Single-Click Virtual Apps • 40+ applications able to be
packaged and deployed with zero experience
Symantec™ Virtual Composer • Redesigned to simplify
packaging process • Unified tool for both SWV &
SWS • Automatic Exclude finder • Startup block configuration
Complex Apps • Registry Excludes added • Support for Flexera
AdminStudio - Virtualization Pack
New OS Support • Full support for Windows 8
ITMS/CMS Support (Orion) • Streaming agent distribution
with ITMS • Manage virtual apps from
the software catalog • Enables IT management of
virtual desktops optimized for a VMware VDI environment
DaaS Support • Testing and best practice
documentation for building a private DaaS solution
• Tested with SEP, EPM, and SEV
SYMANTEC VISION 2012
NEW: Introducing SymantecTM Workspace Apps
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FSLRDR RO Virtual Disk
RW Virtual Disk
RO Sub-layer App Binaries
RW Sub-layer User Settings
C:\
SEV 6.X
RO Sub-layer App Binaries
RW Sub-layer User Settings
SEV 7.5 (Chrysler)
SYMANTEC VISION 2012
NEW: Introducing SymantecTM Workspace Apps
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RO Virtual Disk
RW Virtual Disk
RO Sub-layer App Binaries
RW Sub-layer User Settings
Located Anywhere:
• SAN
• Homedrive
• Local
Located Anywhere:
• SAN
• Homedrive
• Local
• Profile
SEV 7.5 (Chrysler)
SYMANTEC VISION 2012
RW Virtual Disk
RW Sub-layer
User Settings
Operating System
Workspace Apps
RO RW
Operating System
Workspace Apps
RO RW
Operating System
Workspace Apps
RO RW
Operating System
Workspace Apps
VM1-User1 VM2-User2 VM3-User3 VM4-User4
RO RW
USER 1
USER 2
USER 3
USER 4
RW
NEW: Introducing SymantecTM Workspace Apps
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Storage
RO Virtual Disk
RO Sub-layer
App Binaries
RO
SYMANTEC VISION 2012
Streaming Server (Symantec Workspace Streaming)
Operating System
Workspace Apps
RW
Operating System
Workspace Apps
RW
Operating System
Workspace Apps
RW
Operating System
Workspace Apps
VM1-User1 VM2-User2 VM3-User3 VM4-User4
RW
USER 1
USER 2
USER 3
USER 4
RW
NEW: Introducing SymantecTM Workspace Apps
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Storage Streaming
SYMANTEC VISION 2012
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Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
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Erik Hughes Marco Schiffner
[email protected] [email protected]
801-995-7645 +49 211 136-4461