Applications of Concept Maps

Robert R. Hoffman, Ph.D., Senior Research Scientist

Florida Institute for Human and Machine Cognition

Pensacola Florida

Navigating Knowledge• Knowledge Sharing• Web Work• Reporting

Using Knowledge• Performance & Training Support • Knowledge Management• Knowledge Preservation• Knowledge Recovery

Creating Knowledge• Problem Solving• Brainstorming• Policy-making

Knowledge Sharingand Collaboration

• Elementary through College levels• Professional domains• Concept-Maps on diverse topics

“Return to Mars 2000” Project

Capture NASA’s Mars experts’ domain knowledge into browsable concept maps that will be made available to high-school students, and to the public, on a CD and on the Web

Dr. Geoff Briggs, DirectorCenter for Mars Exploration at NASA Ames

Web Work

Reporting

Executive summaries

“Cut-to-the-chase” presentation of information

Performance Support and

Embedded Training

Fusion of:

Training

Performance Support

Distance Learning

Expertise is made available anytime, anywhere

El-Tech: Demonstration SystemModels the knowledge of an expert technician

• Rule-based system to help the technician with diagnostic tasks

• Network-enabled to allow access to up-to-date information and to experts

• Highly interactive, based upon elicited knowledge of expert technicians

• Tightly coupled with the Training/pedagogical component

Potential Benefits

More effective classroom training More effective distance learning Continuous learning -- even while deployed Reduced length of “A” and “C” schools Enhanced Officer training Less time away from home between deployments Reach-back capability for deployed forces Potential for reduced manning

Consultation in NUCES

Knowledge Management

Thailand National Knowledge BaseDemonstration Project

Knowledge preservation on a national scale

NASA Lewis Research Center

• Senior Engineers' knowledge of launch vehicle systems integration

• Browsable, multimedia model of the experts’ domain knowledge of the system

Centaur/RL-10 rocket system

NIMA / METOC Project

Evaluation of Methods of Cognitive Work Analysis

Application of the Principles of Human-Centered computing

Capture and preservation of local meteorology knowledge

Knowledge Recovery

• A great deal of expert knowledge has already

been elicited in diverse projects

• Yet it resides in places and in formats that

make it inaccessible and minimally useful

(e.g., archived text)

Through collaboration in the construction of knowledge models

Problem Solving

(Brainstorming* & Knowledge Discovery*)

* Hard to do * Hard to prove

What is astrobiology?

Policy-Making

Conclusions

Facilitation of learning at all ages

New format for instructional and assessment materials

Interfaces for Performance Support Systems and

Instructional Systems

New approach to web navigation

Knowledge elicitation method and product

Knowledge representation method

Knowledge recovery method and product

Knowledge sharing method

Knowledge preservation method and product

Problem solving and brainstorming method

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