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CONFERENCE CALLPRESENTATION
2Q20
1
2*PHYSICAL + DIGITAL
Digital or Traditional?We've put that difference behind.
We connected the twoworlds.
An agile bank that is technological and replete with advantages, focused on clients’ needs.
It's time to extrapolate the Phygitalstrategy*.
Expand our target audience, present a portfolio of products and services relevant to millions of
Brazilians.
TRANSFORMATION AND
MODERNIZATION
3
CLIENTS PARTNERS EMPLOYEES
• Rapid adaptation in how to relate with clients
✓ Remote service
✓ Digital formalization
• Clients more likely to enter the digital world
• Anticipation of the PHYGITAL strategy
✓ Maintaining the help! growth strategy
✓ Launch of corban and franchisee app
✓ Alignment of incentives for opening phygital accounts
• Full home office work model until the end of the year and partial as of 2021
• Agile work methodology and investment in T&D
• Fertile environment for innovation
4
CLIENT CENTRICITY
+19%
Active clients’ evolution(million)
+3.6 thousand clients per business day
in 2Q20
GROWTH
1
1 – Clients with a balance in the portfolio or card issuance/ purchases in the last 12 months
Consignable
Open-waters
Retail Companies
49% of
new clients
51% of
new clients
• Small and micro companies
• Banking needs for businesses and employees
• Familiarized with the banking correspondent and franchisee –starting the journey physically
• High familiarity with the digital world
Credit borrower
• Granitobecame acquirer
• Launch of company digital bank
63 years
R$ 2,300/month
Hybrid profile
38 years
B and C social classes
3.8 3.94.1 4.3
4.5
2Q19 3Q19 4Q19 1Q20 2Q20
5
CLIENT CENTRICITY
DIGITAL PROPENSION
WhatsApp Registration(thousand)
Increase in the use of payroll
credit card for
purchases in digital
services
FINANCIAL EDUCATION
46% of customers did not
save before signing up BMG's
virtual piggy bank,
Poupa pra Mim
BMG held a
100% digital Hackaton with the
challenge of seeking solutions to bring
financial education to clients
Volta pra Mim
cashback program on
debit and credit card
13111
205333
601
2Q19 3Q19 4Q19 1Q20 2Q20
6
PHYGITAL
PHYSICAL
+194%
Record opening of
accounts in the quarter
84% of the current
public prefer face-to-
face service
DIGITAL
Rapid reaction to social isolation
remote sales reached 76% in Jun/20
Direct Debit Loan, was 100% physical, now operates 54% remotely
Payroll credit card
Payroll loan
Direct debit loan
R$ million – average month origination face-to-faceremote
43% 56% 54%
56
30 37
48
80% 82% 82% 83%
297 292 288 319
thousand
462611
8341,038
1,356
2Q19 3Q19 4Q19 1Q20 2Q20
50%61% 68% 71%
76
218 232 245
1Q20 Apr/20 May/20 Jun/20
7
RISKS AND COSTSMANAGEMENT
8
ASSETS STRUCUTURE
WHOLESALERETAIL
Structured operations:
• guarantee of the flow of receivables
• anticipation of receivables from commissions: renegotiation of 1.4% of the portfolio
• anticipation of television rights: renegotiation of 22.6% of the portfolio due to the adjustment of payment flows in view of the change in the match schedule for the Brazilian national championship tournament
Companies:
• Mostly based on collateral and renegotiation of 5.6% of the portfolio
Payroll Credit Cardand Loan
Direct Debit Loan
9,013
835
72.1%
6.7%
R$ MM % Total
US Payroll 733 5.9%
StructuredOperations
Companies
1,232
581
9.9%
4.7%
R$ MM % Total
86% federal risk (INSS and Siape)
58% receive their benefit through BMG
Low-turnover civil servants
INSS Normative Instruction 107
• raise the limit for the payroll credit card to 1.6x the monthly benefit
• grace period of up to 90 days (only for payroll loans)
• period for granting credit to 30 days after the beginning of the benefit
Self-Regulation (effective from Oct/20)
• Withdrawal operations up to 70% of the limit of the card
• Prohibition of withdrawal formalization through telephone
• Signing of a Consent Form
+ more robust product | + transparency | + safety
Payroll Credit Card
9
RISK MANAGEMENT
• R$ 3.7 billion total cash
• Positive gap with the duration of liabilities longer than the assets by 4 months
• Receipt of credit installments has been performing normally
• Renewal of liabilities, stimulating supply via distributors
• Assignment agreement with retention of risks for payroll loans up to R$ 3 billion
BACEN measures generate additional liquidity
o LFG: R$ 3.0 billion limit | R$ 820 million issued
o NDPGE: R$ 2.0 billion limit | R$ 886 million issued
• Comfortable capital level with Basel in 19.8%, sufficient for growth plan and stress scenario
• Quality: 96% of Main Capital
• Bacen limited the payment of interest on shareholders' equity (ISE) and dividends to the mandatory minimum for the 2020 fiscal year
• BMG’ Bylaws: 25% minimum payout
• Strategy to maximize the payment of ISE, given its tax benefit
FundingR$ billion
41%
25%
2019 1H20
ISE Provision% net income
CAPITALLIQUIDITY
12.4 12.8 14.4
12.413.7
15.4
4Q19 1Q20 2Q20
Market funding Subsidiaries
10
OPERATIONAL EFFICIENCY
COST MANAGEMENT
• Holistic view of processes
• Automation
• Cost culture
1Q20 2Q20
ZBB Target Accomplished
-4% -7%savings
EFFICIENCY INDEX(%)
MASS CIVIL LAWSUITS
Acting at the root cause
80% of origination with digital
formalization in Jun/20
Meritocratic alignment with the
sales channels
Reduction in the
pace of expenses
growth
61
90 92 84 88
2Q19 3Q19 4Q19 1Q20 2Q20
Net operating provision expensesR$ Million
51.2% 53.7%59.5%
56.3%
48.7%
2Q19 3Q19 4Q19 1Q20 2Q20
11
MAIN
INDICATORS AND PRODUCTS
12
2Q20 HIGHLIGHTS
RECURRING NET INCOME
R$ 101 million
+20% (2Q20x2Q19)
INTEREST MARGIN
28.8% p.a.
+5.6p.p (2Q20x2Q19)
INTEREST MARGIN
R$ 1,007 million
+48% (2Q20x2Q19)
RETAIL LOAN PORTFOLIO
R$ 10.6 billion
+24% (2Q20x2Q19)
RECURRING ROAE
10,7% p.a.
-3,4p.p. (2Q20x2Q19)
13
MARGIN EVOLUTION
Interest margin evolution (% p.a.)
1 - interest income + revenue from services rendered / average profitable assets2 - interest financial margin after expenses with net provision for recovery and expenses with agent fees + revenue from services rendered / average profitable assetsBased on the recurring result.
2Qx2Q
+0.8 p.p.
2Qx1Q
+2.0 p.p.+2.5 p.p.
+3.4 p.p.
1 2
23.2%25.1% 26.6% 26.8%
28.8%
14.1% 15.5% 16.5% 16.8% 17.6%
2Q19 3Q19 4Q19 1Q20 2Q20
NIM NIM adjusted to the cost of credit
3.2% 3.1% 3.3% 3.3% 3.4%
3.4% 3.4% 3.6% 3.7% 4.0%
2Q19 3Q19 4Q19 1Q20 2Q20
14
BEST CREDIT CARD
1 - Methodology: E-H portfolio / total portfolio | 2 - Management view without mass insurance
of penetration of
mass insurance
in the portfolio
45%Interchangefee
+12%(2Qx2Q) (31% 2Q19)
PAYROLL CREDIT CARD
80% Revolving in purchases
Growth or purchases in
digital services
Portfolio evolution(R$ million)
NPL evolution(% over 90 days)
2Qx2Q
+8.2%
Accounting Simulation without insurance1 2
7,553 7,754 7,993 8,114 8,174
3.4% 3.4% 3.4% 3.3% 3.1%
2Q19 3Q19 4Q19 1Q20 2Q20Credit portfolio Interest rate % p.m.
15
PAYROLL LOAN
1 - partnership with a securitization company. Through it, the Bank undertakes to assign without substantial risk and benefits retention up to a limit of R$ 1.5 billion in payroll loan operations with INSS retirees and pensioners
Partnership securitization1
Loan origination(R$ million)
88
391
230
695
Sep/19 4Q19 1Q20 2Q20
Loan portfolio
R$ 838 millionin Jun/20
179281
254
786
1,500
4Q19 1Q20 2Q20 Availablelimit
Total limit
Assignment result2 8 8
- 2 3 Service
78% | 22%INSS Federal
Interest rate: 1.8% p.m. Credit Assignment
R$ million
16
PERSONAL LOAN
1 - Methodology: E-H portfolio / total portfolio
DIRECT DEBIT LOAN
of portfolio58%
Portfolio evolution(R$ million)
NPL evolution(% over 90 days)
2Qx2Q
+36.5%
1
Receive benefits at BMG vs. 43% in 2Q19 vs. 54% in 2Q19
of origination61% Active open credit cards
+330 Thousand
27 32 39 45 55
612 685 778 855 835
20.4% 20.3% 20.4% 20.4% 20.3%
2Q19 3Q19 4Q19 1Q20 2Q20Traditional Credit Card Direct Debit LoanInterest rate % p.m.
27.4% 28.5% 28.8% 27.6%30.8%
2Q19 3Q19 4Q19 1Q20 2Q20
17
MASS INSURANCE
Sources of income (1H20)
R$ 62 mm in revenue in 1H20
(vs. R$ 45 million in 1H19)
R$ 19 million in net service
revenue 1
R$ 6 million in profit share
R$ 36 million
reduction inprovisionexpenses
+ +
1 - The commission relating to the sale of insurance is accounted by BMG via the equity equivalence of its indirect subsidiary CMG Corretora.
Issued premiums evolution(R$ million)
57 54 59 6280
2Q19 3Q19 4Q19 1Q20 2Q20
40%60%
99.99%
Sale of 40% of CMG Corretora
Offer insurance products in line with BMG’s Phygital
strategy
✓ Leverage the sales of insurance products already
sold by the CMG✓ Add new products and
technology for customer needs and BMG
relationship channels
WIZ PARTNERSHIP
profitshare
18
DEAL BMG & WIZ
GOVERNANCE STRUCTUREDEAL DETAILS
• Wiz have a call option for an additional acquisition of up to 9% of CMG for R$ 20 million, according to precedent conditions
• Concession of exclusivity between Banco BMG and CMG, for 20 years, for the sale of security products1
22.444.8
22.415.0 15.0
15.0
45.0
1st Upfront
Installment
(Closing)
2nd Upfront
Installment
(Closing + 6m)
1st Earn-Out
(2022)
2nd Earn-Out
(2023)
3rd Earn-Out
(2024)
Total Payment
89.8
Estimated Earn-outs(Trigger 70%/150% of Target Net Income)
2022R$19.7 mm
2023 R$23.5 mm
2021R$9.4 mm
FIXED PAYMENT
ESTIMATED EARN-OUT
R$ million
Target Net Income
• CMG base valuation: R$ 224.4 million
• Base purchase price of 40% of the shares: R$89.8 million
• Form of payment:
CEO
Marketing and Technology
Director
Commercial Director
• Management Board: There will be no Board in CMG’s governance structure. The company will be managed by the board, with the exception of specific matters designated for the deliberation of partners.
• Commercial strategy committee: responsible for approving campaigns and remuneration policies and is composed of executives from Banco BMG
• Board of Directors:
Planning Manager
BMG has the right to veto the choice of the CEO and to remove the board in the event of poor performance.
1 – Respects the exclusivity terms already agreed with Generali
19
KEY TAKEAWAYS
record growth of the
client base and new
accounts in 2Q20
expansion of the client base accelerates
growth of the digital bank
launch of the digital bank for
companies, strengthening the acquiring
business
features for the digital bank are increasing the bank's client
stickiness
greater share of non-credit
revenues in the result, especially
deriving from insurance
current structure is highly scalable