april 2016 oregon pgs all-provider webinar

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HEALTH SYSTEMS DIVISION Problem Gambling ServicesWELCOME

Problem Gambling All Providers MeetingHosted by State Problem Gambling Service StaffApril 14, 2016GotoMeeting Webinar

We will begin in a few moments.

2Webinar Etiquette and StructureWe will be administratively muting this call and recording it. You will not be unmuted or allowed to verbally ask questions.

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Agenda ItemsWelcome (10 minutes)

State Updates (20 minutes)

Oregon Lottery Project Updates- Thais Rodick, OSL (20 minutes)

Helpline Data and GEAR Program Updates Greta Coe, OHA (15 minutes)

PGS Implementation Work Plans- Greta Coe, OHA (15 minutes)Questions and Answers (10 minutes)

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Post Webinar

PowerPoint, accompany documents and CEU certificates will be emailed to you next week. 4

State PGS General UpdatesUpcoming Training Opportunities:Still Time to Register2016 Focus on the Future Conference- Collaboration between Washington and Oregon April 26-27: Preconference WorkshopsApril 28-29: General Conference Crown Plaza, PortlandConference and Registration Information available at: http://focusonthefuture.evergreencpg.org

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State PGS General Updates2016 Focus on the Future Conference- Oregon BreakfastIf you are registered, you will receive an email invitation next week to attend a special Oregon breakfast during the conference.When: Friday, April 29 from 7:30-8:30Look for signage at hotel.State Staff and Evaluation Contractor (Tom Moore) will be providing briefs updates and then mostly networking the room to allow you to engage with them.

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State PGS General Updates

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Next PGS All Provider Webinar/MeetingJune 16 from 9-10:30am. To register: https://attendee.gotowebinar.com/register/3342410162751075074 Agenda items being determined.

2016-17 Training Calendar now available listing out the monthly prevention and treatment calls and all provider webinars and other upcoming trainings planned. Located at: http://www.oregonpgs.org/all-providers/workforce-development/


8Upcoming Training Opportunities:

30th National Conference on Problem GamblingJuly 15-16, 2016Preconference: July 13-14, 2016Tarrytown, NY (50 Minutes North of Manhattan)

For more information: http://www.ncpgambling.org/training-certification/national-conference/



Oregon PGS Provider Annual GatheringSeptember 29-30, 2016Eagle Crest Resort, Redmond, OR

Mark your calendars. More information to come in mid May.

For more information on this location, visit: http://www.eagle-crest.com/



31th National Conference on Problem GamblingJuly 14-15, 2017Preconference: July 12-13, 2016DoubleTree by Hilton, Portland, OR

State Prevention UpdatesPrevention Call: May 12th from 10 am 11:00 am. Email with link for the call to be sent out the week of May 2nd.In partnership with Public Health the gambling data from the 2015 Oregon Health Teen Survey (OHT) will be cross-tabulating with other risky behaviors. The data will tentatively be available for release in June. You can find the 2015 OHT survey results at: http://public.health.oregon.gov/BirthDeathCertificates/Surveys/OregonHealthyTeens/Pages/index.aspxPrevention Summit May 17th 19th in Eugene at the Hilton. For more information contact Roxann or your state Substance Abuse Prevention Coordinator. Problem Gambling Adolescent Prevalence Study will be conducted starting this month, last PG Adolescent Prevalence Study was in 2007.

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State Treatment UpdatesTreatment Call: May 4th from 3-4. Email and agenda to be sent out next week.

GPMS forms have been updated as of February 1, 2016. Please start using the revised forms immediately. All updated GPMS forms can be found on the Oregonpgs web page at: http://www.oregonpgs.org/treatment-resources/. Currently in process of getting the family gambler and client gambler surveys and family and client satisfaction surveys translated into Spanish. Hope to have completed and ready for use by end of April.

New program policy statement released: Online counseling guidelinesConcurrent services at multiple agency policy statementBoth can be found at the Oregonpgs web page at: http://www.oregonpgs.org/treatment/policy-statements/

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Policy Statements

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State Treatment UpdatesPerformance Based Contracting Metrics95% completion of Gambling Client Enrollment surveys90% of clients seen within 5 business days (access/wait time)90% of reporting submitted within contractual requirement timeframe (3 data points- enrollment, discharge and encounter data)100% penetration rate reached for counties/direct contractors for July 1, 2015 June 30, 2016. 100% of yearly allocation spent on gambling treatment services for July 1, 2015- June 30, 2016.

For more information on Performance Base Contracting Metrics, visit: http://www.oregonpgs.org/treatment/performance-metrics/ 14

Questions 15

Oregon Lottery Project Updates

16Presented by: Thais Rodick and Stacy Shaw Oregon Lottery

Discussion TopicsProblem Gambling Treatment Awareness TelevisionThe Couch: GamblerThe Couch: Significant OtherThe Couch: RadioMedia Support

Responsible Gambling TrainingRetailer Frontline Staff TrainingLottery All Employee TrainingFuture Training

Multicultural OutreachNew collateral

OPGR.org stats for February and March

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Problem Gambling Treatment Awareness Television- The Couch- Gambler18

https://www.youtube.com/watch?v=1EfJjooAUDs

Problem Gambling Treatment Awareness Television- The Couch- Significant Other19

https://www.youtube.com/watch?v=XRFwQBFwRVM

Problem Gambling Treatment Awareness Radio20

Media SupportJanuaryFebruaryMarchAprilMayJune28411182518152229714212841118252916233061320Problem GamblingBowling Night The CouchThe CouchTV Hispanic RadioGeneral Market RadioOuter Market RadioDigital FacebookGoogle SEMResponsible GamblingMyth BustersTV Digital (GamTalk)FacebookGoogle SEM

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Responsible Gambling TrainingRetailer Frontline Staff TrainingDeveloped with input from: Video lottery retailer owners & senior managementVideo lottery retailer frontline staff Industry expertsRetailer facing Lottery staffOregon stakeholders

Interactive and easy to access30 minute on-line moduleRegister via Lottery retailer websitePromoted by owners and Lottery staff

Pilot RetailersAll retail locations of the Video Lottery Advisory Panel retailers - 250 high volume, high profile video lottery retail locationsTraining begins mid-May22

Responsible Gambling TrainingRetailer Frontline Staff TrainingRoles VideoOffering Brochure Video

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Responsible Gambling TrainingAll Lottery Staff TrainingDeveloped with input from: Lottery player and retailer facing staffCross section of internal Lottery staffIndustry experts

Required TrainingAll staff required to take annually via iLearnTraining begins June, to be complete by July

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Responsible Gambling TrainingFuture TrainingVideo Lottery Retailer Rollout July thru December

Traditional Lottery Retailer PilotDevelop content specific to traditional retailer issuesSelect chain retailer to pilot Expected pilot in Q4

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Multi-Cultural OutreachAsian Language Collateral

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Multi-Cultural OutreachAsian Language Collateral

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OPGR.org clicks to the web site February 2016

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February 2016 saw 89,798 clicks to opgr.org30,366 - Google59,432 - Facebook

OPGR.org clicks to the web site March 2016

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March 2016 saw 110,783 clicks to opgr.org35,165 - Google75,618 - Facebook

Questions 30

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Helpline Data and GEAR Program Update 31Presented by Greta Coe, PGS Manager

Helpline DataReminder:Helpline monthly data/referrals is available at: http://www.oregonpgs.org/research-data-surveys/

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GEAR

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GEAR

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GEAR

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GEAR Data36FY 10-11 budget completely cutThe "All" line is total enrollments /10 -- proportional to demonstrate similar trend

GEAR DataGEAR Average Age July 11 - June 15(Years)All17451.514.4Males5945.712.7Females11554.514.2

37Females significantly more likely to be olderGear clients significantly more likely to be older than out patient clients (46.9 years old)

GEAR Data38Significantly more likely to be female compared to outpatientOutpatient FY 14-15: 53.6% male

GEAR DataOther Notes of Interest:Somewhat more likely separated or married than outpatient gamblers.

GEAR significantly more likely to report higher educational level.

Significantly more likely from helpline 66% compared with 26.3%.39

Questions 40

PGS Implementation Work Plans41Presented by Greta Coe, PGS Manager

PGS Implementation Work Plans42Six Implementation PlansInitiative 1- CollaborationInitiative 2- Workforce DevelopmentInitiative 3- IntegrationInitiative 4- Prevention, Treatment and Recovery ServicesInitiative 5- Rural ServicesInitiative 6- Funding and Reimbursement

Implementation work plans are current located at http://www.oregonpgs.org/about/2016-2020-oregon-pgs-system-improvement-plan/.Open for feedback on additional activities until April 30, 2016

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Questions 44

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ContactsGreta Coe, Problem Gambling Services [email protected]; 503-945-6187

Roxann Jones, Problem Gambling Prevention [email protected]; 503-947-5548

Patricia Alderson, Problem Gambling Administrative [email protected]; 503-945-971045

Final Notes:PowerPoint, accompany documents and CEU certificates will be emailed to you next week.

Thanks for your participation in this webinar, and for the work that you do every day!

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april 2016 oregon pgs all-provider webinar

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