Future Ready Technology PlanAdam SmeetsChief Technology Officer

Indian Prairie School District 204

April 8, 2019

Policy 5:170 – Copyright

Policy 6:210 – Instructional Materials

Board of Education Policy and District Goals

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Policy 6:220 – Bring Your Own Technology Program

Policy 6:235 – Access to Electronic Networks

District Goal 1: Help all students grow socially, emotionally and academically.

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Technology Services

Our Promise

Technology Services will advance a safe, secure

and reliable technology environment that

fosters exploration through engagement with

analytical decision making, creativity, digital

citizenship, critical thinking and information

gathering so that all students achieve their

greatest potential.

The Technology Plan has deep foundations in customer service

principles to further support student and staff success.

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Technology Services

Technology PlanGuiding Principles

A clear focus on supporting the

flexible delivery of instruction

and assessment – supporting

students to build life and work

skills.

Future Ready 204

It is vital for the District to have

easy access to information and

online resources “just-in-time,”

whenever and wherever, using

the best tool to deliver insights.

Easy Access

It is critical to classify, deliver

and promote security and

digital protection from

unauthorized or inadvertent

access, while not creating

unnecessary barriers.

Security-Focused

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Technology Services

Surveys distributed to students (grades 6 – 12),

direct instruction staff and a random sample of

15% of District families1 on the following topics:

• Prioritization of District Technologies

• District 1:1 Issued Devices

• District Citizenship

• Classroom Technologies

• Community Education and Development

Beliefs and Perceptions SurveysNovember – December 2018

Tech Services Annual UpdateSeptember 2018

Developing the Technology Plan

...going digital means [… we] can be more

involved in a student's learning, even though they

are not in-class with the student. - District Parent

“”

65%of respondent families indicated that students

should be learning about internet safety and

digital citizenship behaviors before the 3rd grade.

1 To identify our 15% random sample, Technology Services started by gathering a list of all students from grades 6 - 12 and their parent/guardians (P/G). In cases where students had multiple P/G, our list was filtered to one P/G per student. The list was further limited to an individual P/G per family, even if they have multiple children. This prevented a P/G from potentially receiving multiple surveys. From this list (N=17,213), the RAND() Excel

function was assigned to each remaining row to assign a random string of numbers to each P/G. Once sorted by random number, the top 15% were selected for the survey (N=2,582). From this 444 responses were received,

representing a 17% response rate from the pool.

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Technology Services

In-person meetings with each principal to discuss the

District email migration, upcoming projects,

feedback on Technology Services and school-

specific technology opportunities based on the Tech

Plan.

1:1 Principal MeetingsJanuary – April 2019

In-Person Focus GroupsFebruary – April 2019

Sessions including teachers, special education,

Assistant Principals, Student Service Coordinators,

LMC Directors, C & I Directors, Technology Services

staff, STEPS and Instructional Technologists to gather

insights and feedback.

Parents, families, community members and all

District staff invited to participate and provide

their feedback on District services and

opportunities.

Online Focus GroupsMarch – April 2019

Meeting with students over their lunch periods

to discuss their use and impact of technology.

Lunch and Learn with StudentsApril 2019

92% of parents, 95% of teachers and 87% of

students surveyed indicated that District

technology prepares students for their future.

Thank you for supporting my tech since I began school.

This creates a bridge between the round tables of administration to the musty desks of high school. Thank

you for making my life at school easier and much more

applicable to the real world. I just wanted to show gratitude to the people who make our classes run

smoothly and our educations of great quality. - 10th Grade NV Student

“

”

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Technology Services

Tech Plan Website AvailableMay 2019

On-going project updates and status information will

be available on the Tech Services website.

Today's presentation of our Technology Plan direction,

recommendations and opportunities for questions.

Board PresentationApril 2019

IPSD provides 100% of 2nd through 5th graders

with 1:1 devices.

Annual Updates to the Board of Education

Technology Services will provide an annual update

presentation to the Board to report on progress on the

Plan.

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Gartner’s Hype Cycle

for Education

Hype Cycles identify the promise of an emerging

technology within the context of an industry and individual “appetite” for risk.

Early publicity produces a number of success stories — often

accompanied by scores of failures. Some companies take

action; many do not.Mainstream adoption starts to take off. Criteria for assessing

provider viability are more clearly defined. The technology's

broad market applicability and relevance are clearly paying off.

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Gartner’s Hype Cycle

for Education

Hype Cycles identify the promise of an emerging

technology within the context of an industry and individual “appetite” for risk.

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Technology Services

Goal 1:

Collaboration and CommunicationDevelopment, implementation, advancement and on-

going support of tools that enable holistic District

collaboration and communication.

Goals

Goal 2:

Anytime, Anywhere, Future ReadyReinforce and support the innovation, development and

work of our District staff and students for critical thinking

and problem-solving skills with “just-in-time” access for

learning and engagement.

Goal 3:

Rethinking Learning Space DesignTechnology hardware and software options for classrooms,

teachers and students to support teaching and learning.

Goal 4:

Community and Global ConnectionsBridge technology connections between the District, our

Schools and the community using technology to support

growing technology literacy in the community.

Goal 5:

Online Safety, Security and

ResponsibilityProvide and facilitate an innovative and education-focused

approach for technology security. This includes

administrative procedures, training and technology

implementations

Goal 6:

Unified Self-Service and SupportDeliver and support a District-wide unified approach for

one-stop access to data, information and support.

Goal 7:

Digital Equity and Beyond AccessSupport digital equity and make steps to further reduce the

homework gap.

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Technology Services

The District is looking for opportunities to collaborate

and engage in ways other than e-mail. Shifting to a

more agile approach, while ensuring safety, provides

opportunities for Technology Services to be more

responsive to the needs for engagement.

This goal supports the development,

implementation, advancement and on-going

support of tools that enable holistic District

collaboration and communication.

About the Goal

Goal 1:Collaboration and Communication

Example Projects

Email Migration to Office 365 4,000 email accounts migrated, including email,

contacts, tasks, calendaring and Skype for Business to

the cloud. Increased mailbox size to 100GB and

expands opportunities for connected engagement and

collaboration.

Video ConferencingOn-demand, self-service access to desktop or

conference room-based video conferencing for staff

will support District collaboration and communication.

This will also increase opportunities for C&I’s World of

Work program to invite outside speakers.

WiFi Calling on Mobile DevicesSaturation of mobile devices on cell towers in our area may limit cell

signal and quality. Enabling WiFi calling on our wireless network will

improve access to eligible cellular devices and provide a more reliable

experience for District staff.

Live Transcription and TranslationLeveraging Microsoft Translate, staff and students can receive a live

transcription in English and to any of 64 languages available. This will

enable people deaf, hard of hearing students, families, and/or language

learners to follow and participate in discussions using their language

and a personal computer, laptop, tablet or smart phone.

Consider the possibilities…

Will Lewis, Technical PM for Microsoft Machine Translation - https://youtu.be/5tZn_osINXw

Chinook Middle School and Parent Open Houses - https://youtu.be/yVpGtB1df50

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Technology Services

Le district est à la recherche d’occasions de collaborer

et de s’engager dans d’autres moyens que le courrier

électronique. Le passage à une approche plus agile,

tout en garantissant la sécurité, offre aux services

technologiques des possibilités de mieux répondre

aux besoins d’engagement.

Cet objectif soutient le développement, la mise en

œuvre, l’avancement et le soutien en cours des

outils qui permettent la collaboration holistique de

district et la communication.

À propos de l’objectif

Objectif n º 1:Collaboration et communication

Exemples de projets

Migration d’E-mails vers Office 3654 000 comptes de messagerie migrés, y compris les e-

mails, les contacts, les tâches, le calendrier et Skype

pour les entreprises dans le Cloud. Taille de boîte aux

lettres augmentée à 100 Go et élargit les possibilités

d’engagement et de collaboration connectés.

VidéoconférenceÀ la demande, l’accès libre-service à la visioconférence

de bureau ou de salle de conférence pour le personnel

soutiendra la collaboration et la communication de

district. Cela augmentera également les possibilités

pour le programme de travail du monde de C&I d’inviter

des orateurs extérieurs.

Appels WiFi sur les appareils mobilesLa saturation des appareils mobiles sur les tours cellulaires dans notre

région peut limiter le signal cellulaire et la qualité. L’activation de la

connexion Wi-Fi sur notre réseau sans fil améliorera l’accès aux

appareils cellulaires éligibles et offrira une expérience plus fiable pour

le personnel du district.

Transcription et traduction en directEn tirant parti de Microsoft translate, le personnel et les étudiants peuvent

recevoir une transcription en direct en anglais et à l’un des 64 langues

disponibles. Cela permettra aux personnes sourdes, malentendantes, aux

élèves, aux familles et/ou aux apprenants de la langue de suivre et de

participer à des discussions en utilisant leur langue et un ordinateur

personnel, un ordinateur portable, une tablette ou un téléphone intelligent.

Considérez les possibilités...

Will Lewis, technicien PM pour Microsoft machine translation- https://youtu.be/5tZn_osINXw

Chinook Middle School et parents portes ouvertes- https://youtu.be/yVpGtB1df50

Example One-Click Translation from English to French

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Technology Services

Greater than 90% of the District community who

responded to our surveys and focus groups identify the

value of technology in the preparation of students for

future success. In support of Future Ready 204 and

Portrait of a Graduate, Technology Services needs to

ensure that data and resources are available on-demand,

anytime, anywhere.

This goal will reinforce and support the innovation,

development and work of our District staff and students

for critical thinking and problem-solving skills with

“just-in-time” access for learning and engagement.

About the Goal

Goal 2:Anytime, Anywhere, Future Ready

Example Projects

1:1 Devices for StudentsTech Services will continue to leverage Chromebooks

for elementary students as they are a foundation for

technology soft and hard skills. We are investigating

devices for middle school and high school students that

can further refine the skills and learning to support

college and career.

1:1 Devices for StaffTech Services is exploring new models of our current

equipment to leverage features like a 360-degree

touch-screen which will support teacher mobility in

the classroom and collaboration.

Industry Certifications and CompetenciesIn partnership with C&I, we are exploring providing students and staff

with access to industry certifications from companies like Adobe,

Apple, Autodesk and Microsoft. Certifications are well recognized by

businesses and position our students for career and opportunities for

college credit – depending on exam.

WiFi Connectivity and Heat Map StudiesBy evaluating the strength, quality and level of access available to

District devices, we can ensure the highest possible level of service to

users. Efforts in this project would include evaluating and surveying our

equipment, and relocating, adding or adjusting wireless access points.

Certification Readiness

Adobe Certification Exams and the Value of Experience - https://youtu.be/yGHzjEjjVSw

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Technology Services

Our focus groups identified increasing feedback from

teachers and students that wanted a classroom with flexible seating with opportunities to be “untethered for the front of

the room.” In addition to C&I’s work with learning space

design, Flea Market Flip Your Classroom and flexible seating, Technology Services needs to evaluate

adjustments to a traditional model.

This goal will support the development and implementation

of a set of technology hardware and software options for classrooms, teachers and students to support teaching

and learning.

About the Goal

Goal 3:Rethinking Learning Space Design

Example Projects

Evaluating and Refreshing Classroom TechSmartboards, whiteboards, projectors, screens! Through

our focus group feedback, Tech Services will work

towards developing a set of available equipment for

teachers, identified by teachers and staff as we begin

our refresh process.

eLearning PlatformIn coordination with C&I, Technology Services will

support the implementation process and on-going

technical support for an eLearning platform.

Code Incubator and InnovationTechnology Services will implement a code environment that provides

safe sandboxes for students and teams to develop their own code

projects.

Technology Services & PD On-DemandWith an amazing foundation and on-going evolution of PD On-Demand,

our department will begin offering videos for the District community on

a variety of topics.

Problem Solving and Developing Solutions

Divu Taire, 204 Surge Talks - https://youtu.be/YCNxDM8LJqk

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Technology Services

From our parent and community online focus groups

and surveys, we received a clear call to action for

providing increased opportunities for families to learn

more about technologies like their child’s

Chromebook.

This goal will bridge technology connections

between the District, our Schools and the

community using technology to support growing

technology literacy in the community.

About the Goal

Goal 4:Community and Global Connections

Example Projects

Online Training and WorkshopsWe will develop a series of online and in-person

training sessions and short-videos that will provide

training on a variety of topics for the community.

Engagement with Industry OrganizationsTechnology Services continues and will further

engage with industry organizations to position our

students and the District with (and to establish) best

practices.

Digital Promise and League of Innovative SchoolsC&I, as well as Technology Services, are active participants and

engaging with the League of Innovative Schools and Digital Promise.

This will continue when we engage in the Challenge Institute later this

summer.

Partnership Opportunities with Districts

League of Innovative Schools Tour - https://youtu.be/epzD_YmqfwM

Parent Single Sign-OnWith a growing number of digital tools that parents access for their

children, Technology Services is working towards implementing single

sign-on access to engage with District resources. One password for all

services.

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Technology Services

The largest growing trend for CIO/CTO’s across all

industries is cybersecurity. As threats increase for data

security, the role of each user is even more critical in

protecting the District and the community.

This goal will promote, provide and facilitate an

innovative and education-focused approach for

technology security. This includes administrative

procedures, training and technology implementations.

About the Goal

Goal 5:Online Safety, Security and Responsibility

Example Projects

Digital Citizenship and OpportunitiesIn partnership with C&I, we will promote additional

opportunities to engage with digital citizenship lessons

and online resources.

Phishing Awareness and InterventionWe continue to provide phishing awareness exercises

and have identified significant increases in awareness,

as well as reductions in clicks on phishing test emails.

Web Filter UpgradeTechnology Services will be upgrading our web filter to provide a more

intuitive staff experience, as well as advanced filtering for YouTube and

other sites. We will be piloting a weekly parent report for families that

opt-in for the offering.

Firewall Replacement and AdvancementTechnology Services will be replacing our firewalls as part of our

refresh cycle and in support of advanced malware filtering and

prevention of security risks.

Online Security and Phishing

About Phishing - https://youtu.be/QcWwdhSuAYE

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Technology Services

In partnership with Curriculum and Instruction, Human

Resources, Student Services, Business Services and

other units, technology serves as a vital link across

data and access to information.

This goal will deliver and support a District-wide

unified approach for one-stop access to data,

information and support.

About the Goal

Goal 6:Unified Self-Service and Support

Example Projects

Student Information System ReplacementThe District started an evaluation process for the replacement

of our current student information system. The target ‘go-live’

date is the beginning of the 2020-2021 academic year, with implementation during the 2019-2020 academic year.

Digital Records ManagementThe District has a large volume of paper records. Tech

Services will work with individual units and our

attorneys to advance to digital workflows and paper

reduction.

Self-Service Software Delivery (Mac & PC)Rather than making a support request, Tech Services is working

towards self-service delivery of software applications – on-demand.

This includes PC and Mac platforms.

Printing from DevicesDistrict feedback was very clear – provide printing capabilities to

students. We are evaluating our options to implement such a solution by

the beginning of the 2019-2020 academic year, with input from our focus

groups, teachers and other stakeholders on the best way to implement

the solution.

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Technology Services

As referenced in District goals, Technology Services has

taken, and will continue to take, an intentional lens toward

reducing the digital equity gap.

We’re excited to announce that we were accepted to the

1Million Project to provide hotspots at no charge to

eligible high school students. Eligible families will be

contacted on a rolling basis beginning April 9th to enroll.

This goal will support digital equity and make steps to

reduce the homework gap further.

About the Goal

Goal 7:Digital Equity and Beyond Access

Example Projects

Mobile Hotspots for High School StudentsIn partnership with the 1Million Project and at no cost

to students or the District, students can receive

portable internet access if they do not have access to

reliable high-speed Internet access.

Home Use for District Software ContractsIndian Prairie's agreement with Adobe, Microsoft and

Autodesk offers the full suite of each application for

home use by students and District employees.

Vendor Relationships and Student OpportunitiesTechnology Services has developed relationships with key vendors and

is working towards opportunities to provide internships not only in our

department, but in their companies.

Support Center AdvancementThe Support Center continues to evolve with increases in cases week-

over-week and decreasing times to resolution.

Connectivity and the Homework Gap

About the 1Million Project - https://youtu.be/6gdXmMhElMc

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Technology Services

Goal Connection: 1.7.

Collaboration and CommunicationDigital Equity and Beyond Access

Performance Indicators:

1. High school students have access to online resources and Internet where not previously available.

2. 90% or higher satisfaction of the offering by participating

students and families.

Alignment to Board/District Goal(s):

DG1: Help all students grow socially, emotionally, and academically.

Leadership Responsibility:

• Chief Technology Officer• Coordinator, Support Services

Action Steps

denotes a step that has already started

Timeline* denotes a projection beyond year three

Year 12019-2020

Year 22020-2021

Year 32021-2022

Year 4*2022-2023

Year 5*2023-2024

1. Notify eligible families/students of the opportunity with information for how to sign-up. X X X X

2. Receive hotspot devices from the 1Million Project and complete readiness process. X X X X

3. Distribute hotspot devices to registered students during Readiness Days. X X X X

4. Provide on-going support and training for students/families on the devices. X X X X

5. Students and administrators complete surveys at the end of each academic year. X X X X

6. Evaluate the effectiveness of the devices in supporting classroom work outside of school. X X X X

Interdependencies: ❑ ####❑ ####❑ ####

❑ ####

Dependencies: ✓ Complete foundation grant process with the 1Million Project and receive formal approval.

Initiative:Provide internet hotspots, at no cost to students, for up to 5,000 high school students who do not have access

to reliable high-speed Internet access at home.

Members of our Technology Services team are also

present for questions after the Meeting.

THANK YOU