april harding bali hyatt hotel, sanur, bali 21-25 june 2010

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April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Page 1: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

April Harding

Bali Hyatt Hotel, Sanur, Bali21-25 June 2010

Page 2: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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To understand why it is so difficult to successfully engage the private health sector

To introduce a framework for thinking strategically about private health sector policy

To provide a quick introduction to the major policy instruments for engaging the private sector

Page 3: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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To understand why it is so difficult to successfully engage the private health sector

To introduce a framework for thinking strategically about private health sector policy

To provide a quick introduction to the major policy instruments for engaging the private sector

Page 4: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Why talk about & study private health sector policy?

Course Framework

Challenges

Being strategic

Page 5: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Outpatient Care

Hospitalization

Institutional Deliveries

Antenatal Care

Immunizations

Public-Private Sector Shares

Public Private

People Use the Private Sector for Services (India ‘95-96)

Page 6: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Analytics are different, because…..

Behavior and incentives are differentInstruments/ policies to influence are

different

Why else? Because it is so often overlooked

Page 7: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Respondents identified key barriers to engagement with the private sector as (in descending order): lack of knowledge and/or capacity in the public sector to do it resistance or lack of support by MOH staff and/or their unions lack of funding and/or funding mechanisms absence of a policy framework for collaboration/engagement resistance or lack of support at political level resistance or lack of support by donors/technical agencies

Page 8: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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For achieving priority objectives…..even for the poor

With respect to child health, TB, malaria….

Who Uses Public versus Private Health Facilities?

ARI: Dominican Republic

33.1 37.9 35.822.1

13.6

66.9 62.1 64.277.9

86.4

0

20

40

60

80

100

Poorest20%

Second Middle Fourth Richest20%

Perc

ent

Public Facility Private Facility

Page 9: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

0 10 20 30 40 50

Waiting time

Doctor’s manner

Doctor’s skills

Nurse’s manner

Nurse’s skills

Explanation of care

Overall visit

Percent Satisfied or Very Satisfied

Public Private

Large role….and unlikely to diminish

Responsiveness: Private Sector Outperforms Public Sector

Andhra Pradesh (2000)

Page 10: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Private sector is there

Contract with NGOs

Page 11: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Private sector is bad

Write more regulations

Page 12: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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When it makes sense

Using proven instruments

Based on private sector understanding

Knowing how private sector response will contribute to sector goals

Page 13: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

Defining Sectoral

Issues

• Outcomes

• Distribution/

Equity

• Efficiency

• Quality of Care

Public Sector

Private Sector

Source: Harding & Preker, Private Participation in Health Services, 2003.

PHSA

Gather available information

Identify add. needs

In-depth studies

Activities Hospitals PHC Diagnostic labs

Producers/ istributors

Ownership For-profit corporate

For-profit small business

Non-profit charitable

Formal/ Informal

StrategiesHarnessGrowConvert

Policy ToolsRegulationContractingTraining/InfoSocial marketingSocial franch.Info. to patientsDemand-side (incl. Vouchers)PPP transactionsEnabling

environment improvement

Page 14: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Shifting from funding to purchasing (e.g. from “NHS” to social health insurance system)

As a means of involving a private actor in improving and/ or expanding public services delivery e.g. PPP transactions

Page 15: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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When a relatively well-functioning part of the private sector – could contribute more by expansion

NGOs? ORS producers?Corporate hospitals?Diagnostic labsPharmaciesMidwives

Page 16: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Large existing private sector– With problems (to address) e.g. Not

participating in disease surveillance

– With potential (to mobilize) e.g. serving the population groups you care about; providing critical services, like diagnostics for AIDS and TB.

Page 17: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Knowledge (already discussed)StrategyDialogue Getting beyond NGOsPS motivation & incentivesMuch & continued attention to

implementation

Page 18: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Just like the public sector, good policy toward the private sector must be developed strategically.What goals? (disease? Pop’n group?

Region?)Which providers/ sellers/ producers?Which policy instruments??

Page 19: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

Logical flow of thinking about private actors in health programs

Problem/goalspecified

Currentactivitiescharacterized

Evidence on policy instruments reviewed for effectiveness

Privateactorsimportantfor healthprogramdetermined

1 2 4 5 63

Where important actors and effective instruments exist, priority changes to health programs are identified

Relevant private actors identified

Desired changes identified

Page 20: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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In rich mixed-delivery health systems, a multitude of forums and mechanisms for communication (2-way!) between public and private actors exist.

In many developing countries – even those with large private sector, there is little communication.

Page 21: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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NGOs – are often easier for Gov’t to work with (goals aligned; less need for monitoring)

However, in most developing countries, NGOs are serving only a very small portion of the population…

Page 22: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Health sector policymakers – aren’t accustomed to implementing policy which involves independent actors

They must be interested in participating (or reacting/ complying)

They must be able to survive (whether business or NGO)

Page 23: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Not a “one-shot” deal

Requires resources (not a “hand-off”) and much capacity development

Generating behavior change of public officials requires “change management” not just directives

Page 24: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Regulation (tomorrow)Contracting (today)Training/ Info dis. To providersVouchers/ demand-side support (tomorrow)Info dissemination to patientsSocial marketing/ commercializationSocial franchisingPPP transactions (today)Enabling environment improvement

Page 25: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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How do they work – the specifics? Whose behavior change is targeted?How is the change motivated?How will that change contribute to objective?

Which providers or producers is strategy effective at influencing?

What goals can they contribute to?

Page 26: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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What is the government’s role in implementing the policy?

What other policies will be needed?

What other actors will need to be involved?

Page 27: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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I hope I’ve given you some insights into some of the reasons engagement is so difficult. Probably you know more reasons.

We’ll use the framework again in the discussion of private health sector assessments.

We’ll be covering in more detail, several of the instruments which have been discussed.

Assessment is next

Page 28: April Harding Bali Hyatt Hotel, Sanur, Bali 21-25 June 2010

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Questions??

Comments?