April A Lawrence. Curriculum Vitae aprlawren@gmail.com www.linkedin.com/in/aprilalawrence. Facebook April Alisa (240)724-4610 Curriculu2015 🔱 ⚓ ️

Hospitality Current: Levy Premium Restaurants Catering and Concessions Service per event booking schedule

• Suite Attendant, Catering Runner & Concessions Cashier at franchise venues MLB, NHL & NBA Sports Seasons 2011-2016

Recent: Landry LLC Restaurant Server at McCormick & Schmicks, F Street NW Washington, 2015 Recent: DC United Soccer Guest services at RFK stadium events, MLS Season 2013-2014 Recent: PBX Operator at HEI Properties | The Westin Hotel | Starwoods | Crystal City VA , 2014

Marketing Experience 12/2014 - 03/2015 ENV Advertising | Directv | Costco USA PT | Sales Representative| Washington DC

• Provide Directv sales representation at Costco NE DC location to interested members • Present current market rate consumer prices to members with in house discounts • Assist members with prescreen qualifiers and credit considerations with Smart Circle • Participate in weekly team sales conference calls and sales quota metrics

08/ 2013 – 08/ 2014 MCM Staffing | Daimler Chrysler AG | Mercedes Benz USA| Car2Go DC XM Marketing PT | Marketing Assistant| Washington DC Locality

• Provide field recruitment of new driver participation registrations by way of PCs & IPads • Encourage new member activation of car sharing network newly launched in the district • Explain the features, specification, and benefits of smart car service, use, and functions • Setup, organize, and promote as a contract street team in various areas of Washington DC • Vendor representation during the course of local festivals, events, and engagements • Representative of Daimler Chrysler & Mercedes Benz USA subsidiary company product

05/ 2013 – 7/ 2013 HailoCab – Mobile Application PT |Marketing Field Team Recruiter| Washington DC

• Provide field recruitment during market launch campaign of mobile app start-up • Gather referral leads among taxi driver’s to encourage participation of the mobile service • Discuss, sell, and communicate the qualities of the product features to interested parties • Input data of driver’s lead or registration details in the designated form fields remotely

using Apple iPad, iPhone, and Android devices • Participate in peering and collaboration in preparation for go live software launch date • Provide new member app training to the drivers newly registered via remote locations • Contract representation of Hailo taxi mobile app during local launch of a global network

Association Experience 06/2012 – 06/2013 Share Company PT/FT |Fundraiser| Washington DC

• Call center donor outreach of political, action groups, and nonprofit associations for scripted fundraising campaigns using Protivity-based software and financial transactions

• Demonstrate customer service and knowledge of subject matter to encourage and promote charitable gifts of donor financial support

• Provide clerical update of donor private sensitive information for financial transactions 01/2012– 08/2012 YMCA National Capital PT | Member Svc| Washington DC

• Assist patrons with member services located throughout the facilities • Issue locker room and pool access keys using a box catalog system of selection types • Facilitate guest member building access via fob swipe cards and name look-up database • Complete new member enrollments and information updates using enterprise software

Legal Experience 01/ 2002 – 08/ 2011 Temporary Legal Staffing. FT |Contract Paralegal | DC • Review documents for quality and accuracy of scanned OCR images in batched sys • Check metadata distribution of key data to be defined for each batch of files reviewed • Log data couplings for quality errors or discrepancies both within software or spreadsheet • Code documents for custodian ownership within a selected batch of email • Provide document review within the discovery process for the redaction

Education 30 credits Hrs Pace University, MS, Information Systems Information Assurance & Security Concentration 05/ 2009 Pace University, AS, Applied Information Technology 12/ 1999 North Carolina A&T State University BS, Computer Science Professional License Prep Long & Foster Institute of Real Estate Principles and Practice of Real Estate USPTO Certificate of Training Examiner Automated Search Tool East

CLIENT DATE AGENCY SUBJECT FUNCTION

WilmerHale 06-08/ 2011 Special Counsel

Real Estate & Trust

Lit Doc Review & Redaction

Protiviti Risk & Business

06/ 2010 Robert Half Music Distributiom

Lit Doc Review & Data File Chk

Goodwin Procter

04-05 / 2010 Special Counsel

Securities Mort Lending

Lit Doc Review & Redaction

Litman Law Offices Ltd

04-08/ 2003 Independent IP Patent Applications

Patent Search Examination

Collier Shannon

04 / 2003 Staffwise Real Estate & Trust

Lit Doc Review & Redact

Williams & Connolly

02-03 / 2003 Special Counsel

Real Estate & Trust

Arbitration Doc Review & Redact

Blank Rome LLP

01 / 2003 Special Counsel

Real Estate & Trust

Lit Email Tagging Search Folders

Lex Business Solutions

01 /2003 Update Legal

Real Estate & Trust

Lit Scan, Review, Redact

Hogan & Hartson

12 /2002 - 01 /2003

Update Legal

Real Estate & Trust

Lit Production File Check Review

Springs & Hollingsworth

09 - 11 / 2002

Special Counsel

Pharmaceutical AntiTrust

Arbitration Doc Review & Redact

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April A Lawrence. Curriculum Vitae aprlawren@gmail.com www.linkedin.com/in/aprilalawrence. Facebook April Alisa (240)724-4610 Curriculu2015 🔱 ⚓ ️

Network IS Communication Experience 07/ 2007 – 01/ 2009 Extreme Networks - FT |Technical Support Engineer| Research Triangle Park, NC

• Technical Assistance Center (TAC), specialize in troubleshooting customer issues as it relates to the Extreme Networks product family of L2 or L3 switches, wireless controllers, Epicenter network monitoring software, and wireless access points in a high call volume environment

• Execute case management with Siebel documentation describing activities leading to resolution or mitigation of service impacting events ranging from non-critical to severe network disruption issues relating to environment, hardware, or software factors.

• Provide assistance with network config of protocols, routing limitations, policies, software upgrades/downgrades, and third-party integration

• Develop solutions; arrange product replacements order and logistical shipment with the assistance of a global CSR team

• Performed basic replication and configuration code syntax testing and/or guidance while providing source documentation reference

• Escalate to the next level of support for extensive replications and/or engineering requests when immediate assistance is available

01/ 2000 – 12/ 2001 Nortel Networks - FT |Network Technician, | Nationwide

• Field installation among telephone offices in various US states to install and commission Nortel Network’s carrier systems

• Conduct install, test, and comm. of fiber optic carriers OC-12 and OC-48 , passports, Omni switches, DMS nodes and routers per client specs

• Review site specification and blueprint design of telephony equipment installation plans • Inspect environment, plans, location, wiring, and bays for strategic planning of

requirement needs of scope completion of workbench details • Communicate information gathered and resources required to the site team lead, client

representation, and/or duty manager • Manage contractors staffed on location, develop work schedule, work bench execution

plan, and comm tree under the guidance of the STL • Translate operational blueprints by anchoring bays in designated location arrangement • Monitor and analyze ring networks for alarms, event logs, and trouble tickets

Academic Teaching • Laurel High School, Mathematics Teacher of Algebra and Pre-Calculus Subjects,

Academic Years 2003-2004, 2004-2005 • Charlotte Mecklenburg High School, Mathematics Teacher of Algebra and Advance

Algebra Subjects Academic Years 2005-2006

Publications • Justmeans.com - Staff Writer, Nationwide • As a independent contractor, post blogs using Wordpress application on

the back-end server on weekly and monthly basis • Compose technical composit ions under the social enterprise column of green sustainabil i ty news 2011

• http://www.justmeans.com/search/site/%22April%20Lawrence%22%20%22%20April%20Lawrence%20%22

Network IS Comm (In-School)Undergrad Experience 06/1999 –08/1999 Telcordia Technologies – FT |Network Monitoring Intern| Piscataway, NJ • Develop web-based graphical user interface using Java, Visual Café, and FrontPage.

Implemented enhancements to simulator Turk technology used by the network integration team to integrate carrier telecommunication networks

• Test to ensure the accessibility and functionality of web-based technology created to simulate the configuration of a carrier network

• Receive summer intern award for contributions made to the network and surveillance team

08/ 1998 – 11/ 1998 Nextel Communications - PT | NOC Monitor| Greensboro, NC • Monitor Nextel Carolina cellular sites for health and condition through software sys • Provide 3rd shift NOC support of NC and SC network extensions cellular nodes via a

interoffice soft\ware application • Perform T1/T2 breaker resets and remote cellular node reset when service failure is viewed

and alert on-call field technician reset results 01/ 1997 – 05/ 1997 Marteena Hall Computer Lab – PT | Help Desk Ast| Greensboro NC • Provide student assistance of computer lab operations and polices while providing printer

and application assistance • Manage hardware malfunctions, service repairs, and software application upgrades or

support procedures while administering terminal swap, move, or add functions of equipment and components

08/ 1997 – 12/ 1997 Greensboro Public Library – PT |Help Desk Ast| Greensboro NC • Provide patron assistance of computer lab operations and policies while facilitating the

visit log of check-in/out information • Assist with printer and application usage and instruct Internet for Beginners training

session to include

Information Systems Abilities • Operating Systems: MS Windows 98-Windows 8, MacOS, Ubuntu, Linux, Red Hat,

Fedora, UNIX, AS/400, Mac OS, iOS • Applications: MS Office Suite, Adobe, Outlook, Access, Excel, Wordpress, Remedy,

Visio, Citrix, Siebel, Oracle, WebEx, Syslog, VPN, Pages, Starwood Guest • Procedures: Lexis-Nexis Research, Westlaw, Pleadings, Motions, Discovery, F.R.C.P.,

Uniformity Code, Cyber-Security Case Law, PTO East and West, MPEP • Developer Software: Citrix, IPRO, Concordance, ESI, eDiscovery, Relativity, Protiviti,

Boalt Discovery, LiveNotes • Languages: Java, C++, SQL, Perl Scripting, XML, HTML,UML, Boolean Operators

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