arbor servicing and asset management
TRANSCRIPT
ARBOR COMMERCIAL MORTGAGE
Servicing & Asset Management
Arbor’s loan servicing group, located in Williamsville, NY, services a nationwide portfolio of real estate loans in excess of $5 billion that includes a multitude of property types,
including multifamily, industrial, retail, hospitality and office developments.
Our highly tenured senior management team specializes in providing constructive solutions to borrowers and has a proven history of success in managing diverse investor portfolios.
Our mission is to be a leading third-party servicer
by customizing our platform to provide superior
levels of service to our investors and their borrowers.
Our goal is to maximize investor return, achieving
key objectives for growth and increased profitability
in a long-term, mutually beneficial relationship.
How Can Arbor’s Servicing Platform Improve Your Investment Strategies?
• Weareuniquelypositionedtotailorourservicing approachtothespecificneedsofourinvestors. Arborwilldevelopacustomizedservicingprofile thatoptimallysupportsandrespondstoyour corporatestrategyandinvestmentneeds.
• Seniormanagersaveragemorethantwodecades ofindustryexperience,whichhasequipped uswiththeknowledgeandexpertisetomake strategicservicingdecisionsthatrecognize fluctuationsinthemarketplace.
• We’veleveragedourinfrastructure,quality processesandexpertisetofacilitatesignificant growthfroma$1.3billionservicingportfolioin May2001toa$6.2billionservicingportfolio asofMay2009.
• Werecognizetheimportanceofyourborrower relationshipsandarededicatedtosuperiorquality customerservice.
Commercial Loan Servicing Highlights
• RatedbyStandard&Poor’s
• Proactiveandaggressivemonitoringofloan performancemitigateslossandmaximizesreturn toinvestors
• Allservicingfunctionsareperformedin-house, facilitatingimmediacyofresponseandcomplete knowledgeofloans
• Experiencedinservicingcomplexloanstructures
Asset Management Group Highlights
• HasevolvedintooneoftheCompany’s corecompetencies
• Reportsresultsinaccordancewithinvestorguidelines andindustrystandards
• Conductsperiodicon-sitepropertyinspectionsand managementinterviews,whichincludesprocessesto ensurenoteddeficienciesareaddressed
• Monitorsprojectoperationsthroughanalyticsand watchlistmanagement
Arbor services the following commercial loan product types:
• Fannie Mae DUS® • Seniors Housing• FHA • Bridge• CMBS • Mezzanine• Preferred Equity • CDOs
For more information about Arbor’s servicing department,
please contact:
Arbor Commercial Mortgage2801 Wehrle Drive
Suite 7Williamsville, NY 14221
Tel. [email protected]
www.arbor.com 877.952.7267