arc marketplace judy howard product manager, industry products and services

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ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

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Page 1: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC MarketPlace

Judy Howard

Product Manager, Industry Products and Services

Page 2: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

ARC MarketPlace

Web site offering destination activities, sightseeing tours, airport transfers with over 6,000 products in 450 cities and 75 countries.

• Full e-commerce site with reservations, vouchers & customer support.

• Two options:– Agent books directly via MarketPlace

on behalf of customer.– Agent or Airline makes MarketPlace

available on their consumer-facing Web site; customer self-books.

– Commission paid on all sales.

Page 3: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Features & Benefits

• Solves content fragmentation challenge for destination activities and other offerings not found in GDSs.

• Simple & easy sales experience– No login, PIN or password

– No contract required

– No development or implementation fee

– No special hardware or software required

• Commissions tracked and paid by ARC– Via credit memo for Agents

– Via check for Airlines

Page 4: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

ARC MarketPlace “Widget” – ARC Commission Link

Page 5: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

ARC Commission Link: Turnkey Solution

• Set-up takes just minutes (Note: customization available and may require additional effort).

• Activation is simple, free and low-maintenance; all Web pages updated automatically.

• All sales activity tracked and reported.• Requires no login for the participating entities’ or their customers.• No financial risk to the participating entity.• Free service; again no special software or hardware, development

costs or contracts required.

Page 6: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC Travel Card

Brian Jarrel

Product Manager, Industry Products and Services

Page 7: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

The ARC MasterCard® Travel Card

• Launched December 2007• Program Partners

– MasterCard®

– SSB Payment Systems

• Available online to travel agents, carriers, consortia and third party distributors

• Target customers– Students

– Families

– International travelers Prepaid Travel Cards…the next generation alternative to cash

and travelers checks!

Page 8: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Product Features

• Accepted Worldwide: Can be used at millions of merchants worldwide that accept MasterCard debit or Maestro cards

• Convenient: Withdraw local currency at more than 1 million ATMs worldwide—avoid local banks, high fees and long lines

• Flexible: Multiple retail and electronic funding options, as well as a variety of signature or PIN based means of accessing funds

• Share Funds: Ideal for families and students; funds easily transferred from primary card to secondary card

• Secure: Safer than carrying cash and travelers cheques

• ID Theft Deterrent: Not linked to bank account or other card account information

• MasterCard Protection: Zero Liability, Purchase Assurance Coverage, Lost or Damaged Luggage Coverage and Worldwide Assistance

• PayPass: Tap and Go contactless way to pay. The card doesn’t leave your hand at checkout. ARC Travel Card is currently the only prepaid travel card that features PayPass

Page 9: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Industry Award Winner

Page 10: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Distribution Partner Program Benefits

• High-margin revenue

• Branding and loyalty

• Turnkey web-based solution

• All cardholder service and support provided by ARC

• Negligible start up costs

• No exposure to card fraud or loss

Page 11: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Distribution Partner Program Options

• ARC Program– ARC branded travel card– Standard sales platform & package materials

• Co-Brand Program– Custom branded travel card– Standard sales platform & package materials

• Custom Program– Custom branded travel card– Custom sales platform & package materials

Page 12: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Distribution Partner Program Offer

Package Consumer PriceARC Program Commission

One Card $14.95 $4.49

Two Cards $24.95 $8.73

Three Cards $29.95 $11.98

Four Cards (buy 3 get 1 free) $29.95 $11.98

Volume-based additional incentives as well!

Page 13: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Agent Sweepstakes to Introduce Card

• One $10,000 Grand Prize and Two $5,000 prizes; MasterCard funded.

• 3 winning agents!– Dana Ford,

Travel Bugs Northwest

– Margaret Whelan,

Connoisseur Travel, Ltd.

– Tony Williams,

NuVision Travel Company

Page 14: ARC MarketPlace Judy Howard Product Manager, Industry Products and Services

ARC PROPRIETARY AND CONFIDENTIAL. This document includes confidential information that is proprietary to Airlines Reporting Corporation (ARC). Disclosure of this document or any information contained herein to third parties is prohibited without the prior written consent of an authorized ARC officer.

Obsolete versions of this document should be destroyed in a manner to prevent compromise of the information, e.g., shredding.

© 2007 Airlines Reporting Corporation (Unpublished Work)

Now It’s Your Turn….

It’s our pleasure to provide you each with an ARC Travel Card in your own name.

Thank you for your time and attention!