arc supplier portal and analytics

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ARC Supplier Portal and Analytics. Agenda. Challenges in supplier collaboration Opportunities in supplier collaboration Value proposition Architecture SPA benefits Case study. Challenges of Retailer-Supplier collaboration. Effective Management of Suppliers & their needs. - PowerPoint PPT Presentation

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ARC Supplier Portal and Analytics

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Agenda

• Challenges in supplier collaboration• Opportunities in supplier collaboration• Value proposition• Architecture• SPA benefits• Case study

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Challenges of Retailer-Supplier collaborationD

OM

ES

TIC

DO

ME

ST

IC

IMP

OR

TS

IMP

OR

TS

Grocery, perishables, apparel, footwear, lifestyle, white goods, electronics

ERP

Orders

Finance

WarehouseManagement

Master DataManagement

TradePromotions

MerchandiseManagement

Point of sales

Finance

WarehouseManagement

SpaceManagement

Promotions

Retailer SystemsRetailer SystemsSupplier SystemsSupplier Systems

BuyersBuyersKeyAccount Manager

KeyAccount Manager

PhoneEmailFax

PhoneEmailFax

Effective Management of Suppliers & their needs Real time visibility, complex pricing, promo decisions

Global CPG Majors

Private Label Suppliers

Small & Medium Suppliers

Outright

Vendor Managed Inventory

Outright

Vendor Managed Inventory

OutrightOutright Outright

Scan Based Training

Concessionaire

Outright

Scan Based Training

Concessionaire

VisibilityInformation Exchange

Collaboration

Orders, Status

tracking

Payments,Adjustments

Orders, Status

tracking

Payments,Adjustments

Sales, Demand forecasts

Inventory

Sales, Demand forecasts

Inventory

New product introductions

Pricing, Promotions, POG, NSO

Joint business plan,Review

New product introductions

Pricing, Promotions, POG, NSO

Joint business plan,Review

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• Improve supply chain efficiency– The biggest opportunity does not lie in demand forecasting alone, but being able to respond to that demand– Supply chain response involves better orchestration of business goals/objectives across people, process, retail

specific business practices– Improving supply chain visibility alone does not solve the efficiency problem; you need actionable analytics

framework that drives true collaboration

• Remove technology barriers– Data is scattered across multiple systems in the retailer and supplier sides; getting a synchronized, integrated and

accurate information is key to enabling visibility and collaboration– Information exchange today is quite inefficient; buyers, account managers interact through phone, fax, email and

other non-standard methods that constrain higher levels of collaboration– Implementing MDM strategies and GDS standards at source system levels have proved to be challenging, with a

long ROI timeframe, involving huge change management

• Reduce costs– With current processes, administrative overheads and transaction costs are huge (transaction costs run up to 7% of

a supplier’s sales)– Supplier collaboration benefits have resulted in benefits in the range of 10%-20% of intake costs

• Improve OOS– Retailers lose 8% of sales due to OOS at stores on an average– Suppliers lose about 3% of sales due to OOS and lack of visibility at downstream and store/shelf inventory

movement– Supply chain visibility and supplier collaboration has a direct impact on balancing OOS levels against inventory

carrying costs

Opportunities in Supplier Collaboration

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ARC SPA - Value Proposition

– Automates and ensures complete transparency on all the interactions between supplier & retailer

– Optimizes the process between supplier & retailer by providing close loop system & process

– Provide analytical information to enable retailer and supplier with better decision making capabilities

Supplier Portal & Analytics promises to

OPTIMIZE PROCESSES

&

ENHANCE PERFORMANCEbetween retailer & supplier

Supplier Portal & Analytics promises to

OPTIMIZE PROCESSES

&

ENHANCE PERFORMANCEbetween retailer & supplier

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SPA - Solution Capabilities

Ex. PO Approval to stock delivery to paymentsEx. PO Approval to stock delivery to payments

Ex. Supplier stock visibility and sales info sharingEx. Supplier stock visibility and sales info sharing

Ex. Supplier performance scorecards; SKU performanceEx. Supplier performance scorecards; SKU performance

Ex. Promotion plans, Price negotiations, New product introductionsEx. Promotion plans, Price negotiations, New product introductions

Ex. Vendor sign-up, delisting, article updatesEx. Vendor sign-up, delisting, article updates

Ex. Joint Business Plan, OTB PlanEx. Joint Business Plan, OTB Plan

Automation of Business Process improving accuracy and visibility

Automation of Business Process improving accuracy and visibility

Sharing of critical information for timely actions

Sharing of critical information for timely actions

Analytics for Better Negotiation and better business decisions

Analytics for Better Negotiation and better business decisions

Collaborative Planning for Price, Promotion, Inventory

Collaborative Planning for Price, Promotion, Inventory

Vendor Management,Contract and Master Data

Vendor Management,Contract and Master Data

Strategic Planning with SuppliersStrategic Planning with Suppliers

SPASPA

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A complete Retail Supplier Portal & Analytics Platform

ORDERSPAYMENTS

ORDERSPAYMENTS

VENDOR RELATIONSHIPMGMT

VENDOR RELATIONSHIPMGMT PRODUCTPRODUCT PROMOTIONS

MANAGEMENT

PROMOTIONS MANAGEMENT

NEW STOREOPENING

NEW STOREOPENING

PURCHASEORDER

PACKAGINGLIST

SUPPLIERINVOICE

SUBMISSION

ASN/SHIPMENTS

RECEIPTS

RETURN TOVENDOR

LABELPRINTING

REMITTANCEADVICE

DEBITNOTES

CREDITNOTES

STATEMENTOF

ACCOUNTS

NEW VENDORDETAILSUPDATE

VENDORPROFILE

AMENDMENTS

CONTRACTS &DOCUMENTS

SUPPLIERDELIVERYCALENDAR

ASSORTMENTFOR THEVENDOR

MERCHANDISEHIERARCHY

NEWPRODUCT

INTRODUCTION

PRODUCTDETAILS

AMENDMENT

PRICECOST

AMENDMENT

OUT OF STOCKADVISORY BY

VENDOR

OBSOLETESTOCK

ADVISORY

REBATES &DISCOUNTS

SUPPLIERINITIATED

PROMOTION

STOREPROMOTIONS

CAMPAIGNBOOKINGS

PROMOTION AND MARKETINGCALENDAR

DELIVERYSCHEDULE

PROMOTIONS

FILL RATES

FILL RATEDISCREPANCY

TERMS OFTRADE

SALES PLAN

OTB PLAN

BUSINESSREVIEW

VENDOR REVIEW &SCORE CARD

GANDOLAHIRE

VENDORINITIATED

PROMOTION

STORELAYOUTS

ROLE BASEDDASHBOARD

ROLE BASEDDASHBOARD

ADVANCEDANALYTICS

ADVANCEDANALYTICS

PENDINGTASKS

SEARCH& ACT

CHAT BOX MY ALERTSMY

MESSAGESSTORELISTING

USERPROFILES

INFORMATIONCALENDAR

SALESVENDOR

PERFORMANCEINVENTORY PROMOTIONS ASSORTMENT FINANCE

SPACEANALYTICS

PROCESS KPI – PO, PRODUCTPROMOTIONS

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Handles all retail purchasing models

PO GENERATIONIN MMS/ERP

PURCHASEORDER

APPROVAL

POACKNOWLEDG-

EMENT BY SUPPLIER

PACKING SLIP INVOICEADVANCESHIPPING

NOTIFICATION

PHYSICALRECEIPT

RECEIPTCONFIRMATION

GRN

SALESREPORTS TO

VENDOR

STOCKREPORTS TO

VENDOR

VENDORPROPOSE SKU

STOREALLOCATION

VENDORPROPOSE SKU

STOREALLOCATION

ADVANCESHIPPING

NOTIFICATION

PHYSICALRECEIPT

SALESREPORTS TO

VENDORINVOICE GRN

SALESREPORTS TO

VENDORINVOICE GRN

PO GENERATIONIN MMS/ERP

PURCHASEORDER

APPROVALINVOICE

ADVANCESHIPPING

NOTIFICATION

PHYSICALRECEIPT

RECEIPTCONFIRMATION

GRN

PO GENERATIONIN MMS/ERP

PURCHASEORDER

APPROVAL

POACKNOWLEDG-

EMENT BY SUPPLIER

INVOICEADVANCESHIPPING

NOTIFICATION

PHYSICALRECEIPT

RECEIPTCONFIRMATION

GRN

CONCESSIONAIRE

SCAN BASED TRADING/CONSIGNMENT

VENDOR MANAGEMENT INVENTORY

OUTRIGHT DOMESTIC

OUTRIGHT IMPORTS

PURCHASE ORDER FLOW FOR DIFFEENT VENDOR TYPES

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ARC Supplier Portal & Analytics Architecture

• Integrated, secure web-based solution platform deployed by retailers to collaborate with suppliers

• Unified view of information from disparate sources such as MMS, WMS, Order management and financial systems

• Self-service, personalized portal

• Real-time collaboration

• Supports data exchange formats such EDI, XML, CSV etc.

• Instant alerts and notifications

• Easy document uploads and sharing

• Platform independent

• Integrated, secure web-based solution platform deployed by retailers to collaborate with suppliers

• Unified view of information from disparate sources such as MMS, WMS, Order management and financial systems

• Self-service, personalized portal

• Real-time collaboration

• Supports data exchange formats such EDI, XML, CSV etc.

• Instant alerts and notifications

• Easy document uploads and sharing

• Platform independent

Data Warehouse

MasterCatalogue

POS

Finance WMS RMS

Finance Logistics ERP

Orders WMS Products

Retailer Enterprise Supplier Systems

SPA Applications

Portal based Web InterfaceRole-Based Accessfor Retailers

Role-Based Accessfor Suppliers

Buyer View

Merchant View

Finance View

Product Manager View

Account Manager View

Finance View

Updates transaction &Analytics Information

Collaboration thru XML feeds, EDI

ARC SPA Data warehouseARC SPA Data warehouse

……

……

…& more & more

DASHBOARD ORDERS PAYMENTSVENDOR

MGMT

PRODUCT PROMOTIONSNEW STORE

OPENINGQUALITY

ASSURANCE

BUSINESSREVIEW

PLANOGRAMTEMPLATES& MANUALS

ANALYTICS

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ARC SPA benefits

Retailer Benefits• On Shelf availability• Lower transaction costs due to extensive use of

Portal communication• Shorter lead times for Order Management, NPI,

Pricing & Promotions, Planogram• Objective and transparent vendor portfolio

management• Collaborative pricing & assortment management• On-time new store merchandise visibility• Lower working capital due to Inventory visibility of

the Supplier• Improved vendor and product compliance to global

service standards• Proactive document alerts and notifications• Supplier Subscription revenues leading to faster

Return on Investment (ROI)• Shorter deployment cycle• Customizable user friendly configuration platform• Reduced TCO

Supplier Benefits• On-Shelf availability• Lower transaction costs due to extensive use of

Portal communication• Integrated single point visibility of retailer's IT

applications through the Portal• Proactive document alerts and notifications• Predictable promotional spend management• Lower working capital due to Inventory visibility of

the Retailer• Improved product compliance to global service

standards• Comprehensive access to relevant retailer

document repository• Supplier self service for New Product Introduction,

Vendor Profile amendments, Price change requests

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Why ARC SPA?• Most comprehensive in solution functionality and features

• The only solution that is built specifically for retailers, addressing specific business practices around retailer-supplier collaboration

• The only solution to offer a complete range of actionable analytic capabilities that drive true collaboration and better performance

• Goes beyond making retailer data available to suppliers; enables bi-directional flow of information

• Customers of SPA have deployed it in a subscription based investment model with their key suppliers; offers an extremely fast ROI

• The pre-built solution is easy to deploy (in less than 4 months) giving you faster speed-to-benefits compared to other solutions which take a year or more

• The solution is easy to use, manage and maintain, making it easy to adopt and minimizing change management

• SPA license pricing is not based on usage – Retailers can roll it out to any number of suppliers and users without incremental costs

• SPA comes from Manthan – we specialize in retail and offer a complete range of solutions and services to manage the solution and evolving needs of retailers better than any other technology partner

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Retail Case Study – Robinsons Supermarket Corp, Philippines

Challenges:– Insufficient capabilities for negotiation, product development

and vendor management – Difficulty in optimizing inventory levels resulting in

inadequate supply to meet customer demand– Ineffective communication with suppliers– High cost of supplier collaboration– Limited visibility in supply chain– Difficulty in meeting customer demands

SolutionSPA is a comprehensive, web-based collaboration platform for retailers, suppliers, vendors and other touch-points in the retail chain to exchange information critical to key processes such as order management, product information management, vendor performance, product development, inventory management, promotions, rebates and customer insight. SPA also provides analytical information and guided analytics with key metrics for informed decision making.

Benefits:– Improved in-stock percentage at the stores by 2%– Increase in the sales of fresh produce due to clearer visibility

into quality of produce available– Reduced gap between projected and actual sales with

efficient promotion planning– Boost in customer loyalty index with better pricing and

assortment strategies – Speedy financial return with supplier subscription revenues– Lowered transaction costs due to extensive use of a

Distributed Portal-Based Platform– Ability to identify areas to reduce cost as well as risk and find

new opportunities to improve and transform operations

Headquartered in Manila with 49 branches and 327 stores in eight retail formats across the Philippines, Robinsons Supermarket Corporation is one of the largest supermarket chains in the country. Robinsons Supermarket needed to infuse strong collaboration into its supplier management system. The merchandizing team was looking for a powerful application with advanced collaborative capabilities.

“Manthan System’s ARC has brought into our enterprise an extensive collaboration with suppliers and a clear visibility into various aspects of merchandising. ARC’s well-thought-out design and effective application are its biggest strengths.” -Thelma G. Roxas, VP & CIO, Robinsons Supermarket Corporation

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