Delivering quality industry training for companies of all sizes

Let us assist your business today CALL our Support Office: 1300 85 30 31 EMAIL info@accesstraininglogistics.com.au

Access Training and Logistics

This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision.

Would suit employees undertaking work in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. The qualification is suitable for an Australian apprenticeship pathway.

Individuals with this qualification are able to perform roles such as:• Supervising the operation of a bar or restaurant• Supervising activities of a front desk or reception• Supervising concierge services• Providing butler services• Supervising gaming operations.

Possible job titles include:• Food and beverage supervisor• Front office supervisor• Concierge• Team leader / coordinator• Gaming supervisor

CONTENTStudents must complete a minimum of 21 units to achieve this qualification consisting of 9 core units and 12 electives. This Program has been packaged to meet industry skill sets and the competencies as per the Australian Quality Training Framework (AQTF).

ARE YOU IN THEHOSPITALITY INDUSTRY?Excel through workplace education

Certificate IV in Hospitality SIT40416

Core Unit titles• Work Effectively in Hospitality Service• Manage Diversity in the Workplace• Enhance Customer Experiences• Manage Conflict• Manage Finances within a Budget• Coach Others in Job Skills• Lead and Manage People• Monitor Work Operations• Implement and Monitor Work Health and Safety Practices

Some examples of Elective Units to study:• Clean and Tidy Bar Areas• Operate a bar• Provide Table Service of Food and Beverage• Provide Advice on Food• Participate in Safe Food Handling Services• Sell Products and Services• Provide Responsible Service of Alcohol• Process Financial Transactions• Use Hygiene Practices for Food Safety• Prepare and Serve Non-Alcoholic Beverages• Prepare and Serve Espresso Coffee• Receive and Store Stock

Our Government funded work based learningand vocational training programmes are making a worthwhile contribution towards plugging the national skills gap, helping Australian businesses to become more viable and sustainable for the future.

Access Training and Logistics operate work-based learning and other training programs in major sectors including Retail, Hospitality, Business Management and Administration.

Access Training and Logistics programmes are delivered on site with a minimum of disruption to the working day.

• Training is delivered with State and Commonwealth funding• People with disabilities & diverse backgrounds are encouraged to apply• TOID number 21318

Delivering quality industry training for companies of all sizes

Let us assist your business today CALL our Support Office: 1300 85 30 31 EMAIL info@accesstraininglogistics.com.au

Access Training and Logistics

This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision.

Would suit employees undertaking work in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. The qualification is suitable for an Australian apprenticeship pathway.

Individuals with this qualification are able to perform roles such as:• Supervising the operation of a bar or restaurant• Supervising activities of a front desk or reception• Supervising concierge services• Providing butler services• Supervising gaming operations.

Possible job titles include:• Food and beverage supervisor• Front office supervisor• Concierge• Team leader / coordinator• Gaming supervisor

CONTENTStudents must complete a minimum of 21 units to achieve this qualification consisting of 9 core units and 12 electives. This Program has been packaged to meet industry skill sets and the competencies as per the Australian Quality Training Framework (AQTF).

Core Unit titles• Work Effectively in Hospitality Service• Manage Diversity in the Workplace• Enhance Customer Experiences• Manage Conflict• Manage Finances within a Budget• Coach Others in Job Skills• Lead and Manage People• Monitor Work Operations• Implement and Monitor Work Health and Safety Practices

Some examples of Elective Units to study:• Clean and Tidy Bar Areas• Operate a bar• Provide Table Service of Food and Beverage• Provide Advice on Food• Participate in Safe Food Handling Services• Sell Products and Services• Provide Responsible Service of Alcohol• Process Financial Transactions• Use Hygiene Practices for Food Safety• Prepare and Serve Non-Alcoholic Beverages• Prepare and Serve Espresso Coffee• Receive and Store Stock

Our Government funded work based learningand vocational training programmes are making a worthwhile contribution towards plugging the national skills gap, helping Australian businesses to become more viable and sustainable for the future.

Access Training and Logistics operate work-based learning and other training programs in major sectors including Retail, Hospitality, Business Management and Administration.

Access Training and Logistics programmes are delivered on site with a minimum of disruption to the working day.

• Training is delivered with State and Commonwealth funding• People with disabilities & diverse backgrounds are encouraged to apply• TOID number 21318

Certificate IV in Hospitality SIT40416