aria telecom solutions pvt ltd ppt
DESCRIPTION
Aria Telecom features ranges of products related to voice processing system and caters real contact center solutions to support industries or businesses in dealing easily with clients and improving business value.TRANSCRIPT
http://www.ariatelecom.net/
Interactive Voice Response SystemTelephone Voice Recording System
PC Based Voice Logger Embedded Voice Logger
Predictive Dialer/Outbound DialerAuto Alert SystemCall Center Telephone HeadsetsGSM VoIP GatewaysGSM FCTAutomatic Call DistributorConference Bridge Solutions
Configure A Personalized IVR Message
Use Pre-Recorded IVR Messages
Collect Information About Callers
Automate Customer Support
Prioritize Calls Based On Value
Route Caller To The Right Agent
Thrive With High Call Volumes
Improve Company’s Image
PC Based Voice Logger
Embedded Voice Logger
MS Windows Based
Parallel Connectivity
SMDR Integration
Support Incoming/Outgoing/DID No
GSM Compression
Open Source My SQL Data Base
Searching Dealing number
Automatic FTP Backup
Web Monitoring & Search Option
30/60 Port in Single Card
PCI Express Card
System Health Alerts on Email
Stand-Alone Device
Recording With Preinstalled Software
Parallel Taping Through High-Impedance Interface
Recording Both The Voice And Calling
Monitoring Call Detailed Record & Voice Recording
Web Device Maintenance
Recording Management
Call Detailed Recording & Analysis
Operating Log
Predictive Dialer
Progressive Dialer
Preview Dialer
Handle Analog/Digital Telephone
Connections
Import Phone Numbers from Different
Source
Leave Pre-Recorded Messages
Remove Numbers from Phone Number
Lists
Automatic Call Distribution Capabilities
Voice Recording Capabilities
Customer Relationship Management
(CRM) Integration
Computer Telephony Integration (CTI)
Supervision Command & Control
Capabilities
Send Alert via SMS/Email/Voice Call
etc
Contacts & Important Information can
be Saved in CRM
Send Pre-defined & Customized
Messages to Clients
Used for Reminders, Appointments etc
Comfortable & Durable Headset for SoHo,
VoIP, IP-Phone
Light Weight & IP Telephony Sound Quality
Over-The-Head Wearing Style, Binaural
Versions
Comfortable, Adjustable Metal Headband
Speaker & Headband Connection Rotate 360
Degree
Noise-Cancelling Microphone ,Bendable Mic
Arm 330°Swivel
Support G729a/b/e,G723.1,G.711 A/U law
EBO(Aria Bandwidth Optimization)
Proxy Encryption Solution for IP Block
Support SIM Bank
VPN(PPTP)
ERMS(Aria Remote Management System)
Port Inter-Calling
Fake RingBack
Call Duration Limitation for SIM Card/Single
Dial Plan/Prefix Inward Translation/Intelligent
Routing
Dual Band GSM 900, 1800
Operating Voltage: 12V DC
2 Nos. RJ 11 JACK
Compact Plastic Cabinet
5 DB Antennas
Support All Operators
Easy Insert SIM
Compatible with All PBX
Support CLI
Priority Call
Call Reports
Recording Call
Music on Hold
Let’s Agent to respond Multiple Lines
Off Site Abilities
Call Monitoring
Instant Messaging between Agents
Custom Hold Messages
Advanced Call Routing Choices
Os-Linux Centos
Incredible Range of 4-240 Party
Conference
Initiate Conference with Admin Access
Cross-Compatibility for PBX & Direct Co
Lines
Schedule with An Auto Dialer
Recording & Keeping Logs
Join or Un-Join Any Party with Admin
Access
Fully Compatible with VoIP & TDM
Connectivity Option for GSM
MIS Reporting Option
Aria Telecom Solutions (P) Limited
Corporate Office:
CS 40, 3rd Floor,
Ansal Plaza, Sec - 1, Vaishali,
Ghaziabad (UP) – 201010
Call On: +91-120-4763960, +91-11-64610205
Mail To: [email protected]