MSECArizona Training | September-October 2014

September 10-11 September 16 September 17

Supervision: Core Competencies *Thousands have enjoyed this MSEC program. The course begins with analyzing employee performance using the Mager-Pipe system, then explores leadership styles to better work with subordinates, teams, and peers. Partici-pants learn to capitalize on employee engage-ment, set and communicate expectations, enhance listening, and practice delivering effective feedback. Outcomes: Put into action the tasks and interpersonal skills to motivate employees and achieve results.Who Should Attend: Managers and Supervisors8:30-4:30 $295

Harassment Prevention for Managers and Supervisors * HRCI Participants learn about the meaning of the term “hostile work environment,” and the dif-ference between inappropriate conduct and illegal harassment, along with how to respond properly and prevent retaliation claims. Espe-cially helpful are strategies to reduce employer liability, what behavior may lead to illegal ha-rassment, and how to prevent retaliation claims. Outcomes: Understand how to respond to and stop harassment at your workplace. Who Should Attend: HR Professionals, Managers, and Supervisors8:30-11:30 $125

Webinar! Important Issues in Human Resources: Could It Happen to You? Employee Fraud and TheftTheft and fraud ranges from common occur-rences such as personal use of company sup-plies or dishonesty in reporting hours worked to embezzlement or worker’s compensation fraud. Most employee dishonesty is undetected by employers and unreported to law enforce-ment. Studies show that between $50 and $200 billion is lost to businesses annually. This webinar will cover methods for both detection and prevention.Outcomes: Prevent illegalities in your workplace.Who Should Attend: HR Professionals, Managers, and Supervisors11:00-12:00 AZ TIME $159

September 18 September 18 September 23

Cultivating Your Listening Skills: Listening to Understand Through a helpful assessment tool and thought-provoking activities, class participants will address their unique habits and improve listening skills in three dimensions of a listening model: staying focused, capturing the message and helping the speaker. Outcomes: Use the power of listening to become more effective and productive.Who Should Attend: All levels of professional and management personnel who wish to assess and improve their listening skills8:30-4:30 $175

Membership Overview WebinarJoin us for this free webinar to learn more about the powerful resources included as part of membership and get a preview of the online information we make available, including:• CCH Answers Now • MSEC Surveys• JobDescriptions.com • Employee Handbook • Benefits Answers Now Planning Guide• BLR Safety Tool • FYIsWho Should Attend: Anyone interested in the valuable benefits of membership11:30-12:30 AZ time FREE

Benefit Update ConferenceThis conference covers the most recent legisla-tive and regulatory developments of the year. The event will feature sessions focused on strat-egies in light of healthcare reform, as well as current trends and best practices for employee benefit plans. Presenters include specialists in the field of benefit management from MSEC and other benefit experts.Outcomes: Keep up to date on benefit issues to remain compliant in the market place.Who Should Attend: HR Professionals, Benefit Administrators, Business Owners, Financial Officers, Plan Trustees and Fiduciaries8:30-12:30 $69 $49 per person for groups of 3 or more from the same company

v September 25

Coaching: Partnering for Performance * This course explores supervision from the mind-set of a coach, where employee devel-opment is the focus, and where a partner-ship supportive of employee development is desired. Also covered are critical coaching skills necessary to enhance that partnership, and the tools and confidence needed to embrace the coaching role successfully. The presented coaching gives a solid framework for holding various types of coaching conversations.Outcomes: Prepare, implement, and know when to follow-up, in order to support the coaching partnership. (Includes Coaching Process Questionnaire assessment)

Who Should Attend: Managers, Supervisors, and Team Leads8:30-12:00 $175

*Part of Leadership Certificate Program | *Part of Supervision Certificate Program | *Strategic Business Credit HRCI certified credits | Unless otherwise noted, all classes are held at MSEC Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258

Early Bird Special!

Register for a training class

2 weeks in advance and get

$25 off the price of the course!

Does not apply to Benefit Update Conference.

To register, call 602.955.7558, email registration@msec.org, or go to MSEC.org.

Are Your Ducks in a Row?

Don’t get washed out by poor reporting and recordkeeping. Make sure you are in

compliance with MSEC’s Compliance Audit. For more information, call 602.955.7558.

October 7 October 9 October 16-17, 20-22

Legal Issues in Managing Employees for Supervisors and Managers * HRCI

This seminar reviews key federal and state laws affecting the employment decisions that managers and supervisors make. It walks par-ticipants through issues such as employment-at-will, and the importance of understanding employee handbooks. Also covered are legal topics relating to interviewing and selection, civil rights, safety issues, pay practices, and termination.Outcomes: Make legally informed manage-ment decisions in managerial and supervisory roles. (Includes a copy of the MSEC Blue Book: Employment Law Resource)

Who Should Attend: Managers and Supervisors8:30-4:00 $235

HR Metrics and Analytics: Focusing on What is Important * HRCI

Participants will be provided with formulas and calculators and given the opportunity to apply measurement concepts to realistic business scenarios and problem solving activities. In this way, those attending learn the importance of HR metrics, define measurement literacy, identify the right metrics, connect HR programs to productivity and profitability, and use data, formulas, and statistical tools to support strat-egy and drive change.Outcomes: Enhance HR’s value using data, statistics, and analytics.Who Should Attend: HR Managers and professionals, business owners8:30-4:00 $175

PHR-SPHR Certification Study Program Boot CampMSEC’s interactive study courses assist in pre-paring for the exam. The employment attorneys and HR professionals are all subject matter experts. Study materials include SHRM Learning System’s study guides on CD, on-line discussion groups, and thousands of practice test ques-tions with explanations.Outcomes: In a concentrated time period, ob-taining knowledge and information sufficient to take the PHR or SPHR exam successfully.Who Should Attend: HR Professionals inter-ested in obtaining their HR Certification8:30-4:30 $1,395

October 30 October 30

Performance Management: Setting the Stage for Success * HRCI

This class provides the skills to manage em-ployee performance as an ongoing process and ties the supervisory role to employee and organizational success. Participants learn the essential skills needed to set clear expectations and document key performance behaviors and results, as well as provide ongoing coaching and feedback to employees. Preparing and conducting the appraisal discussion for optimal results is also a part of this class. Outcomes: Manage employee performance as an ongoing process and tie it to employee and organizational success.Who Should Attend: Supervisors and Managers8:30-12:00 $125

Performance Documentation Skills for Supervisors * HRCI

Participants will learn a simple performance documentation process and understand its importance in preventing legal claims. Using proven techniques, participants will practice writing and maintaining job-related perfor-mance documentation. The seminar will focus on how the current legal climate affects super-vision, as well as the “how-to’s” of documenting employee actions. Outcomes: Develop strong practices, follow a clear process, and avoid potential pitfalls when documenting discipline.Who Should Attend: Managers, Supervisors, and HR Professionals 1:00-4:30 $125

MSEC prepares more than 500

Affirmative Action Plans annually.

Our menu of options is flexible,

feature-rich, and customizable to

meet the specific needs of your

organization. For more information,

call 602.955.7558.

The Learning Zone is a free, member only, on-line tool designed to help you through the

ACA maze. Your organization’s demographics drive the provisions that you must comply with.

This tool allows you to enter your information and the relevant provisions are highlighted.

To access The Learning Zone, go to MSEC.org.

Zoning Out On Health Care Reform? Tune Into Our:

TIME MANAGEMENT

MANAGEMENT BACK-TO-BASICS

ETHICS

HARASSMENT IN

THE WORKPLACE SUPERVISOR SKILLS

PERFORMANCE

DOCUMENTATION SKILLS

PERFORMANCE

MANAGEMENT SKILLS

CUSTOMER RELATIONS

Optimize your training dollars with MSEC’s Custom on-site classes. We will tailor programs to specifically meet your business goal and training needs. And, deliver it right at your workplace.

Key BenefitsIt is effective and efficient. On-site trainings ensure that employ-ees are exposed to the same content at the same time.

It is customized. The material is specific to your organization so information is pertinent to your business goals and practices.

It is economical. If you have a number of employees that need training, an on-site can save you time and money.

Our most requested topics for on-site training are: