arkansas-iug conference december 2009 tim whisenant, customer sales consultant

Arkansas-IUG Conference December 2009

Tim Whisenant, Customer Sales Consultant

Venn Diagram Diagram

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Where we are now

Release 2009A 1.1 Available Release 2009A 335 sites Release 2007 691 sites Release 2006 213 sites Earlier 22 sites

Release 2009A has been released Release 2009B Fall 2009


Release 2009A

Architectural changes to full system Stability

Data protection

Over 250 maintenance updates

Also some product features


Release 2009A Product Features

Program Registration No conflict room

booking

Email reminders

New Calendar look

Announcements

Program images



Research Pro Integrated Sign On

WebPAC Pro

Encore

2.0 ConnectorsInnovative behind the

scenes now as well

New Look & Feel


Research Pro



Express Lane Patron Message Display

Alternate ID

Zip Code Suppression (ecommerce)

Fast Renew

User Interface Upgrade



Millennium Circulation Last 4 patrons checkin

AirPAC for iPhone ArticleReach

Web Services API’s


AirPAC for iPhone

Release 2009B


WebPAC Pro (2009B)

Support PayPal’s Payflow Link as Ecommerce option

Support standard single asterisk for wild card in AVS (IUG)

Improved navigation to additional items (IUG) Increase # of characters allowed on

suggestion form


WebPAC Pro – My Millennium (2009B)

Sort reading history (IUG) Display loan period for course reserves

(IUG) Show login status if using earlier SSO

session

New Products


SMS Alerts (2009B)

Hold Pickup alerts via SMS Supplement to email Hold

Pickup notices Alerts sent at library specified

intervals Library specific text Hosted at Innovative Preferred communication

method by many


New Products

Content Pro Released in summer 2008

Digital asset management tool

Wide range of file types

Beautiful interface

Simple to use

Uses Qualified Dublin Core


Encore Reporter – New! Improved method for gathering and displaying

statistics See what items are being used by who and where

and when Information drawn from circulation transaction files Historical information kept after the transaction file

cleared Encore NOT required!

Encore 3.3 (& 4.0!)


Encore 3.3 Features

Leverages library’s own authority data to suggest related searches

Leveraging the tag cloud to allow exploration of similar searches

New facets for availability, online availability, geographical subject (leverages data in 653 fields)

Streaming of enhanced data direct from content providers via XML web services (4.0)


Encore 3.3 Features

Visual improvements to Research Pro and the suggestions (“Best Bets”) area

Google Maps integration to show library branch locations

Hot linking of subject data from harvested records (for libraries using Encore Harvesting Services)

New Services


ERM Quickstart

Streamlined ERM implementation

Go Live Quickly without agonizing

Combination of on-site training and Actual Input/Keyboarding


before

WebOPAC Refresh

WE DO THE WORK!

Services Tailored to the Library


Regular meetings

Knows your staff

Knows your library needs

Advisory Service

Consultation on System Features

Personal Service Representative


Run your Millennium System

System Housekeeping

Enable Features Software Upgrades Annual Service Short Term Available

Millennium Application Coordinator


Professional Online Training Workshops

Hands On and Live

1-2 Hours in Length

Small Class Sizes, Time for Q & A

Low Cost

Targeted, High Demand Topics

Online Calendar, Registration and Payment

Innovative University


High Demand TopicsCreate Lists: Basic and Advanced


Create Lists (Basic)Fiscal CloseEDIFACT OrderingSelection Lists Global UpdateHeading Changes ReportCirculation Parameters

Explored

Create Lists (Advance)Holds Management

OverviewCirculation Reports and

NoticesSystem Access and

PermissionsZ39.50 Servers Set UpSerials Checkin and

Claiming

More to come…

Innovative University Topics

Hardware Options


Hardware Options

Traditional purchase

Encore Server hosted by Innovative

Test/Training Server hosted by Innovative (Turnkey only)

Server Replacement Program


Server Plus Services

For Turnkey systems

Server replacement

Server Preparation and Setup

On-site installation

Force Majeure Insurance

Annual payment plan


ServerPlus Services

Value Added Services:

Workshop Registration

WebOPAC Refresher Service

Re-indexing service

Questions?Questions?

arkansas-iug conference december 2009 tim whisenant, customer sales consultant

Documents

b fall

patrons checkin airpac

bsupport paypals payflow

wild card

history iugdisplay loan

avs iugimproved navigation

tim whisenant

maintenance updatesalso