arm lift information pack and fee guide

7/31/2019 Arm Lift Information Pack and Fee Guide

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Secret Surgery Ltd, Green Lane Isle of Grain, Rochester, Kent, UK - ME3 0DQEmail: [email protected], Tel: 0843 289 4 982 Company Registered No: 7437618

Arm Lift

Information Pack and Fee Guide




Introduction

My name is Angela Chouaib. In 2009 I was in the sameposition as you probably are now – trawling the internet,leafing through piles of medical marketing literature andaltogether overwhelmed by the options available to awoman considering cosmetic surgery. Surely there wasan easier way? I remember asking myself.

My frustration was compounded by more than just thesearch for a perfect plastic surgeon. Having shed tenstone through weight-loss surgery, I now had to face thelong wait until I’d ascended the NHS waiting list. Thelength of time I would have to wait would be two years. Ineeded an alternative solution. There were so many

factors that I had to take into consideration in making a decision, from the cost of the procedure to thesafety, skill and reputation of the surgeon.

Finally, my seemingly endless search bore fruit. I’d found my dream hospital and surgeon. The factthat it was in Poland didn’t concern me so long as the treatment I received was top -class.

In April 2010 I flew from the UK, to have my long awaited tummy tuck. Any previous reservations Ihad were unfounded – not only was the customer care exemplary, but the treatment exceeded all myexpectations! I returned a short time later for a breast reduction and uplift.

When I returned home from my second procedure, I couldn’t help but feel the hospital and surgeondeserved more recognition. Back in the UK people were paying exorbitant rates for treatments theycould receive in Poland for a fraction of the fees, and with the same level of expertise, safety, andprofessionalism as was offered in the UK.

My life changing and positive experience of elective cosmetic surgery in Poland was to be the proudbanner I would wave for other women researching safe, overseas cosmetic surgery options, after all Ilearnt in the process of my extensive research that choice is something we should be entitled to aslong as it is always a safe well informed one.

I spoke about my experience very positively in many forums, groups, and mediums; I soon becamean information point for other women considering their options, by speaking truthfully I removed thestigma associated with overseas cosmetic surgery, and dispelled the myths that circulated in thepress and media. It was at this time with great passion, enthusiasm and belief, and as a result of myown journey of transformation that Secret Surgery Ltd was born.

Since the beginning of my venture, I have created strong links with surgeons the length and breadthof Europe. I have set up support groups here in the UK to allow people to meet face to face or onlineto discuss concerns, I have sourced fully qualified practitioners at the forefront of their profession, andaccommodated the needs of clients looking for the right procedure and surgeon to achieve theirpersonal objectives – just as I was looking for, several years ago.

At the core of my objectives is the desire to help other people achieve an equally positive safeexperience of cosmetic surgery. At Secret Surgery, we do our utmost to ensure you’ve made the right

choice for your mind and body – You matter to us. We are a personal business, and the business ispersonal.




Your Quote

Procedure PriceArm lift £2,121

Please allow for slight currency fluctuations. Currency conversion at 5.1PLN = 1GBP Payment for whatever package you decide to have is broken down into 2 partsPart 1 - Non-refundable deposit paid in the UK prior to travelPart 2 – Paid in Zloty by debit or credit card at the clinic in Poland.

Length of Stay with Us: After these procedures it is recommended that you stay in Poland for 7 to10 days.For 2 days after each procedure you will be in the clinic under permanent doctorcontrol.On leaving the Clinic you will be taken and take your accommodation.

Your assistant will collect you from the hotel and go to the clinic to check up asappropriate (normally daily).You will be checked on the final day, have any stitches removed and make sure youand your surgeon are happy that it is safe for you to fly home.

What is Included???Pre-operation care in destination

(consultation, examination, blood tests, ecgand other medical tests)

YES

All surgery costs with general or local

anaesthesia YES

Board and lodgings at the hospital asnecessary YES

Interpreter & medical for your conveniencethroughout your stay YES

Pain Medications & Antibiotics whilst inhospital YES

Virtual Consultation – Photos and medicalform via email YES

Wound management/dressing changes indestination with the surgeon as appropriate

during your stay YES

Full mediation whilst in the clinic/hospital YESTransfers to and from airport, hospital and

hotel at destination as needed YESAssistance with booking your flights from

nearest UK/Irish airport YESAssistance with booking your hotel/apartment YES




Arm Lift

At Secret Surgery Ltd, we receive countless of enquiries monthly from patient asking howthey can effectively eliminate what they term as “Bingo Wings” or “Bat Wings”, thesedescriptions are use to describe the sagging of the tissues on the upper arm, this occursnaturally as a result of ageing and significant weight loss.

This weight loss may be due to a pregnancy or a drastic diet change. When this happens, a

bag-like flesh appears on the lower side of the upper arm.

This aesthetic issue can be resolved with arm lift surgery. The skin and subcutaneous tissueis removed during surgery. These scars on the arm are worth the trade off for patientswhose objective it is to wear short sleeved shirts.

An arm lift (also known as a Brachioplasty), is a surgical procedure that reshapes the underportion of the upper arm to reduce excess sagging underarm skin, remove fat and smoothand tighten the appearance of the upper arm.

Am I a candidate for Arm Lift Surgery?

Undergoing an arm lift is a personal decision, but you may benefit from talking to your familyand friends about it or even someone who has had this type of cosmetic surgery why notconnect with patients via our online community.

You may be a suitable candidate for arm lift surgery if:

You have excess or loose and sagging upper arm skin Your upper arms have stubborn fat deposits Diet and exercise have not worked You have realistic expectations for the outcome of your surgery




You may not be a suitable candidate for an upper arm lift if you have had:

A mastectomy or other operation in the armpit lymph node Infections in the sweat glands under the arm Healing problems after previous operations

Keloid scarring You are more than 15% over your ideal body weight

Before any decision is made, your cosmetic surgeon will discuss your suitability for thistreatment, he or she will take a full medical history. This is the time to be frank and honestabout your health. If you have an allergy or an underlying condition then please mention this.If you forget to mention something then this may place you at greater risk during theprocedure.

Preparing for Arm Lift Surgery

At Secret Surgery Ltd, preparation is a fundamental part our patient pathway. We strive toensure that your health and well being needs are met throughout your experience with ourdedicated team of professionals.

Prior to surgery you may be asked by our qualified medical staff to:

Get a lab testing or medical evaluation if needed Take certain medications or adjust you current medications Stop smoking well in advance of surgery Avoid taking anti-inflammatory drugs, aspirin and herbal supplements as they may

increase bleeding

In addition, you will be asked to sign consent forms to assure your cosmetic surgeon thatyou fully understand the procedure that you will undergo and any potential risks,complications and side effects associated with Arm Lift Surgery.

You will also receive special instructions prior to surgery which include: What to do on theday of your surgery and Post-operative care and follow-up instructions.

Arm Lift Surgery Procedure Steps

An arm lift procedure removes excess skin and fat between the underarm and the elbow, togive your upper arms a more toned appearance.

The upper arm lift procedure takes about two hours, under general or local anaesthesia. Thesurgeon makes an incision from the elbow to the armpit, underlying tissue and fat areremoved, and the remaining skin and tissue are lifted to achieve a tighter and smoothereffect.

Please note that Brachioplasty will leave you with a permanent visible scar.




Upper Arm Lift Surgery Recovery and Healing Steps

During your stay in Poland, Your Medical team will advise you of the following;

How to care for the incision sites following surgery, and the importance to cleansethe incision sites and apply any ointment as directed, it is important you follow thatadvice carefully, as this is essential to the success of your final outcome.

Medications to apply or to take orally to reduce the risk of infection Specific changes at the surgical site or in overall health You will be seen daily by medical staff during your stay in Poland, to ensure that your

recovery and healing proceed in optimum standards.

A return to light and normal activity is possible as soon as you feel ready, which is normally afew days after surgery, however initial would healing may take between 5 to 10 days atwhich time your sutures will be removed, your surgeon will advise you when your sutures willbe removed.

You will be able to return to work and resume normal activity after this time. It is advisablenot to engage in any vigorous exercise or activity or heavy lifting within 4 to 6 weeks afteryour procedure.

It is important to note that arm lift recovery times vary from patient to patient.

Arm Lift Side Effects and Surgery Risks

As with all surgical interventions; risks and potential complications are possible and it is

advised that you discuss these in detail with your Cosmetic Surgeon in Poland who ismedically qualified to answer your questions.

Arm Lift Surgery Results

The results of arm lift surgery are immediately visible. Over time post-surgical swelling willsubside and resolve, and incision lines will gradually refine in appearance. Patientsexperience an immediate satisfaction at their results, and experience fulfilment in self-confidence and personal body image .




The Hospital & Out Patient ClinicConcerned about foreign facilities?

You needn’t be. Our EMC Specialist Hospital and Outpatient Clinic in Wroclaw has won firstplace 2 years in a row in the ranking of Polish private hospitals.

Built in 2001 but officially opened in 2006, the hospital’s modern architecture, cutting -edgeequipment and enforcement of international standards have allowed it to achieve theinternationally-renowned ISO 9001-2000 Global Certificate.

No, not the crumbling shack many cynics conjure in their mind’s eye when the words‘foreign’ and ‘surgery’ are t winned. Let me tell you a little bit more about our facilities.

Our hospital provides comprehensive and fully professional medical care to our patients. Notonly have we been distinguished by the Polish Ministry of Health, but also by the Polish

Association of Surgeons.

Doctor’s and nurse’s services are available 24 -hours, and patients monitored during post-surgery by anaesthetists. Our hospital accommodates single, double and triple roomsequipped with bathrooms, telephones, and satellite and plasma televisions. Access theinternet using our WiFi, and stay in touch with friends and family while you recuperate. Wecater for your every need – it’s that simple.

Our Clinic aims at providing Our Patients with the following: Sense of safetyRespect and individual approachExperienced doctors (we also employ foreign specialists and professors)Quality of services and medical equipment at the world-class levelModern, minimally invasive methods of diagnostics and treatmentFull information on the methods and course of treatmentComfortable conditions of patients' stay in our hospitalsseparate bathroom, telephone, TV, Internet access

English speaking staff




Clinic in Wroclaw, was the first hospital in Poland to be granted ISO 9001:2000 GlobalCertificate. The certificate confirms proper implementation of the quality managementsystem in the field of multi-profile hospital and ambulatory services.

The system is constantly monitored by both internal auditors and specialists from external

certification company (Dekra).

The certificate, issued by the Management of the Stock Exchange in Warsaw, certifies thatstarting from the 29th of July 2005, the company securities are listed at the Stock Exchange.

This is a photo of our VIP Guest on the December 2012 TripTaken outside EMC Hospital – Wroclaw!

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Your Surgeon

Dr Wojciech Waclawowicz

The most important person in the whole process along with yourself of course!

Dr Wojciech Waclawowicz, MD PhD, was born in 1960. He graduated from Medical Faculty,Medical University of Wroclaw.

He is a specialist in Plastic and Reconstructive Surgery.

Doctor Waclawowicz is a member of European Society of Plastic, Reconstructive and Aesthetic Surgery ESPRAS and Polish Society of Plastic and Reconstructive and AestheticSurgery

2002 - Present he has been working as a Head of Department of Plastic andReconstructive Surgery at EMC Instytut Medyczny S.A. in Wroclaw.2002 – Present he teaches the art of reconstructive surgery to Plastic surgeons in thecancer unit at the Government Hospital

1988 to 2001 he worked in Department of Orthopaedic and Trauma Surgery in theState Railway General Hospital in Wroclaw.1983 to 1988 he was an Assistant in Department of Orthopaedic and TraumaSurgery in the Rydygier Hospital in Wroclaw.Dr Waclawowicz consistently improves his skills in cosmetic surgery by participatingin and lectures at many conferences and congresses, such as:

o Congress of the Polish Society of Plastic, Reconstructive and AestheticSurgery, Lódz,,Wisla & Warsaw

o International Congress of the European Academy of Surgical Science,Gdansk

o Congress of the European Society of Plastic, Reconstructive and AestheticSurgery, Wien

Doctor Waclawowicz is a member of:European Society of Plastic, Reconstructive and Aesthetic Surgery ESPRASPolish Society of Plastic and Reconstructive and Aesthetic Surgery




Your Medical Co-ordinator Agnieszka Poprawska

Aga is your central point of contact from setdown in Poland to take off. She will be there tooffer advice, guidance and a warm hand to holdthroughout your stay in Poland.

Aga will be there to collect you on arrival at theairport and as well as being your Interpreter shewill become a lifelong friend who will be with youevery step of the way throughout you stay!

Aga has helped countless people through theirsurgical process and takes great pride inbecoming your friend that you will know andtrust f or many years to come…

After you book this package Aga will be in contact with you to confirm all your bookingdetails and additional information at the Polish end.

Nothing is too much trouble for AgaJust ask if need anything!




Your City Break

Wroclaw Poland, the capital of Lower Silesia, is rapidly catching the attention oftourists and businessmen alike.

The city is perched upon the Odra river and the veritable maze of islands and bridges thatmake up the city have gained it the title of the "Venice of Poland".

But the similarities between these two cities aren't limited to geography.

Over a thousand years of history have left this Silesian jewel with a colourful culture and anatmosphere to match. Wroclaw is bursting at the seams with cosy cafes, excellentrestaurants, and charming hotels. Add to that plenty of places to shop and have fun andyou'll quickly understand this city's exploding popularity.

Wroclaw Life is a tourist information centre right in the centre of the city. It is great to gettravel tips and information about the city and Poland in general. Stay in the know with localand national news , impress your friends with your Polish language skills and keep abreast ofthe city's many festivals , such as the amazing Wroclaw NonStop!

We keep it relaxed but accurate on our site and we're confident that you'll quickly fall in lovewith Wroclaw, just as I did!

Visit www.wroclaw.pl for tourist information




Sample Apartment

Localisation: Jagiełły Str eet, 7 minutes on foot from Market Square, Modernbuilding with elevator, underground garage and 24-hours guard, Area: 50 m2, One-bedroom apartment: living room, kitchen, bedroom, bathroom with bath-tub

In apartments Guests will find:

Balcony Air-conditioningLCD TVTV-SATInternet Wi-FiWashing-machineIron and ironing boardRefrigeratorDishwasherKitchen utensils




Preferred Hotel - Puro

Puro Hotel is conveniently located in the very centre of Wrocław, just 500 metres from theOld Market Square. It offers air-conditioned rooms with a flat-screen TV and free Wi-Fi.

The rooms at the Puro are all soundproofed and have an individually regulated panel for airconditioning and lighting. All rooms are fitted with a laptop safe and a work desk.

Watch Video – Click here

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After Care in the UK

Surgery abroad sounds great: you get to swan off to a sunny, exotic country, pay minimalprices for top quality surgeons, and return to the UK with a brand new body and bags ofconfidence to go with it. What could be bad about that?

What a lot of people forget is that aftercare is just as important as the treatment itself; if youcome home and develop a complication, only to realise that the surgeon who performed yoursurgery is hundreds of miles away – what are you going to do?

A lot of so- called ‘high -quality’ clinics don’t bother to make sure you’re covered for aftercare,so it’s important to make sure you opt for a surgery that does. While, obviously, the bestoutcome is one which doesn’t involve any unexpected aftercare – all procedures come withsome level of risk, and it’s always important to be covered for every eventuality.

At Secret Surgery, we know how crucial aftercare is; and that’s why we have a network of

nurses that can arrange a home visit or appointment in their clinic if you need assistance. Thisis arranged on a pay-as-you-go basis.

“Secret Surgery works with only the best Clinics in the UK to offer a comprehensive aftercarepackage as well as supplying other additional complementary treatments.” says AngelaChouaib, MD and founder of Secret Surgery Ltd. She also warns of amendments made to theNHS’ regulations: “You need to be aware that there has been a change in the NHS, whichmeans that if you have an elective surgical procedure privately than you must have fullaftercare relating to this procedure privately to o.”




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Medical Travel Insurance

It’s advisable to purchase specialist TravelInsurance policy – a standard policy won’t coveryou. I recommend Medical Travel Shield if youare travelling abroad for Dental Treatment,Cosmetic Surgery or Elective Surgery check

your standard travel insurance; chances are it will not cover you if you are goingabroad for treatment. So, you need a specialist insurance product.

Medical Travel Shield offers the particular insurance you need. Cover for costs dueto delay will start from the date of issue. The policy includes excellent travelinsurance benefits plus a number of tailored benefits for patients.

Before travel – the policy covers non-refundable treatment deposits, if apatient has to cancel or delay their trip.

Up to £5,000 per insured person for irrecoverable payments for travel,accommodation and non-refundable deposits for cancellation of treatment forreasons specified in the policy, including death, illness, jury service and majordamage to the home. See policy for full details, including exclusions.

During travel – if the patient’s recovery period is longer than expected, thepolicy covers contributions towards accommodation and flights, plus a dailyallowance.

Up to £1,500 per insured person towards accommodation costs, daily allowance andreturn flight home, if a patient has to stay at their destination for a longer time thanthe normal recovery period. See policy for full details, including exclusions.

During travel - if the patient needs treatment for post-operative complicationsbetween discharge and return home, the policy covers contributions towardsthe cost of consultation fees and medication.

Up to £500 for additional medical expenses after discharge from hospital. See policyfor full details, including exclusions.

After travel – if the patient needs to return within 12 months to correctunsuccessful surgery, the policy covers contributions towards the return trip.

Offers the optional benefit of cover up to £2,000 if within 12 months of the originaltreatment, it is medically necessary for the patient to have a corrective procedure.The insurance will cover for return flights for the patient and a companion and a dailyallowance. See policy for full details, including exclusions.

Click on this link to get a quote http://medicaltravelshield.com/buy-now/secsur

http://medicaltravelshield.com/buy-now/secsur







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Surgery Finance Are you choosing the right clinic? Have you considered all theoptions? Can you afford it?

This last question is, undoubtedly, one that troubles manypatients. Yes, many surgical procedures are available on theNHS – gastric bands and breast reductions are just two ofthem – but they’re only available to those deemed ‘suitablecandidates’. Bec ause of this, many of us are unable to remedythese hang- ups; we cannot achieve something we’ve dreamedof achieving for years.

For those of us who don’t comply with the NHS criteria, there’sno other option than contacting a private clinic.

Of course, private surgery in the UK is more expensive thananywhere else in the world. Costs can be substantial, even forthe most common procedures.

That’s why many patients consider travelling to clinics abroad – they want the very bestcosmetic surgery, without having to take out a bank loan. But surgery is never cheap – if it is,you’re putting yourself in danger.

So why is cosmetic surgery so expensive?

Because you’re temporarily putting your appearance, health and happiness in anotherperson’s hands.

Here at Secret Surgery, we understand that the cost of surgery can be crippling. For many ofour patients, coughing up a lump sum is not feasible. That’s why we’re delighted toannounce our partnership with Money Solutions UK, who can now arrange finance for thecost of your surgery.

This eases the worry of not being able to pay for a procedure, which is the last thing youneed to think about when you’re trying to recover.

We put our customers’ needs before everything else, which is why we’re pleased to be ableto take the stress of out of financing your chosen procedure.

You needn’t resign yourself to feeling like surgery is not an affordable option, though you

never put yourself in a dangerous financial situation either. If you’re weighing up the cost of cosmetic surgery, feel free to contact us – we’ll help find a solution.

Click here to get a quoteOr visit: http://www.moneysolutionsuk.com/medical-loans.html

http://www.moneysolutionsuk.com/medical-loans.html






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Terms & conditions We aim to deliver a top quality specialistmedical travel agency service to our clientsand make their visit to Wroclaw enjoyableand as stress free as possible. Ourpartners are chosen very carefully and arethose who offer excellence in their ownfield. A Doctor’s diagnosis and decisionsare unbiased.

1 Definitions and Interpretation Us/we/our is to be interpreted as Secret Surgery Ltd;You/Your is is to be interpreted as the person ultimatelybenefiting from the Service;Clause headings are inserted for convenience only andshall not affect the construction of this agreement;Words importing one gender shall be construed asimporting any other gender;Words importing the singular shall be construed asimporting the plural and vice versa;

Any reference to a clause paragraph or schedule shall

(unless otherwise specified) be a reference to a clauseparagraph or schedule to this agreement;Hospital shall mean a place which is designatedrecognised defined pursuant to local or EU legislationwhere medical procedures are carried out byprofessionally recognised medical practitioners for medicalproceduresDoctor shall mean any professional medical practitionerregistered authorised regulated fit to practice advise andlawfully recognised to carry out medical procedures in anyHospital or clinic pursuant to local and EU regulations asin force from time to time

2 SERVICE 2.1 We are not medical practitioners, medically qualified ormedical experts in any field of medicine and therefore will

not accept responsibility for the diagnosis and course oftreatment offered or advised by the Hospital or Doctor orother professional competent to give such advice whetherpre/post care or during the course of Your stay procedureor treatment;2.2 Our role is to act as facilitators to the Services and/orprocedures you have been recommended to undertake bythe Hospital or Doctor:2.2.1 We are not responsible for any information whichhas been given to us to pass onto You by the Hospital orDoctor or other representative agent employee of theHospital or Doctor which is also contained in a brochureleaflet pamphlet other document email letter texttelephone or other form of communication whetherdelivered electronically verbally orally or other form whichacts to provide information whether specific or generalrelating to Your procedure.2.3 We will provide you with taxi transfers to and fromairport, hospital and accomodation as required for yoursurgery booking in Destination as part of our fees/chargesfor our Service;2.4 The Booking fee is non-refundable;2.5 During the course of your stay you will be responsiblefor food, any support wear you have been recommendedby the Hospital or Doctor or other medical professional;2.6 You will be responsible for the entire cost of medicinewhich may or may not form part of the cost to You whichalso includes:2.6.1 medicine oral or otherwise;2.6.2 support apparatus;2.6.3 support garments;2.6.4 bandages plasters protective clothing or other suchprotection2.6.5 prescriptions (whether in the UK or at the destinationhospital);

2.6.6 or other such cost which does not form part of thecost of Your procedure2.6.7 Your phone calls;2.6.8 priority boarding on flights;2.6.9 accommodation;2.6.10 pre-operative face to face consultations;2.6.11 12 month post operative support in the UK (30minutes consultation to include advice and prescriptions ifrequired;2.6.12 Post surgery in the UK (including 1 hour stitchremoval in the UK as well as advice and prescriptions ifrequired.2.7 We also offer an online Forum. Please see our PrivatePolicy and Form terms and conditions in regards to thisfacility;2.8 Any information you receive via any form ofcommunication from us relating to information contained inour brochure leaflet other document letter email text socialmedia electronically verbally written or otherwise shouldnot to be construed as advice opinion or fact. Suchmaterial should be read as information only unless weexpressly state otherwise.2.9 The details of any Service provided for will be detailedin the leaflet or brochure provided to you by Us.3.10 Any deposit paid will be non-refundable;3.11 This Agreement shall not constitute or imply anypartnership, joint venture, agency, fiduciary relationship orother relationship between the parties, other than, andexcept as provided for in, the contractual relationshipexpressly provided for in these Terms and Conditions.3.12 You will have accepted Our Service when You viaelectronic check box online signature of these Terms andConditions or on the payment of the non-refundableDeposit.3.13 Such acceptance shall be a condition precedent tothese Terms and Conditions and shall be and take effectonly on the terms of these Terms and Conditions;3.14 You will also be given access to our online forumsubject to clause 12 and any relevant disclaimer or policyin regards to use of the facility.

3 MEDICAL The procedure which You undergo will be determined bythe Hospital Doctor or other such medical professionalpermitted to give such advice pursuant to any local or EUlaws.We cannot tell You whether Your payment of the Hospitalfee will constitute a contract between the Hospital and Youbut you are advised to read their terms and conditionsbefore you accept their service;We will have no duty of care towards you save for theService We provide pursuant to the terms and conditionscontained herein.The Hospital will be solely responsible for assessing Yoursuitability for the procedure You have chosen;We have no input opinion advice in regards to the

appropriateness of the procedure or advice or opiniongiven by the Hospital Doctor;We cannot be made responsible for the contents of anydocuments contracts papers medical notes and Youracceptance of them by any means whatsoever.The Hospital General Practitioner or Doctor will be solelyresponsible for the time you are under their care or havenot been discharged from their care;The duration of your stay will be determined by theHospital pre and post operation. Any information given toyou prior to your procedure can change and is forinformation purposes only. You are not to treat anyinformation provided by Secret Surgery Ltd as definitive;Your Hospital General Practitioner and/or Doctor will beresponsible for assessing whether You can travel and themode of travel pursuant to Your rate of recovery;

The details of any Service provided for will be detailed inthe leaflet or brochure provided to you by Us.




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We are not responsible for any fee charge cost charged bythe Hospital to You. If you have any concerns orcomplaints regarding the service provided to You by theHospital then You are to refer your queries complaintsfeedback concerns to the Hospital;You will be advised of the procedure in our brochureleaflet but are advised that the Information provided is forguidance only. It does not represent the full extent of theprocedure which you have agreed with the Hospital;You will disclose fully any and all information regardingYour procedure and any medical history regardlesswhether You are asked to provide such information fromUs or the Hospital, or Doctor or other member of staff ofthe Hospital or Us.

4 INFORMATION: You will be provided with the information which is purelyinformative and is to be regarded as not being definitiveregarding your procedure.You will be responsible for asking querying investigatingthe extent of Your procedure;We accept no responsibility for, and exclude all liability inconnection with the production of 4.4 Our brochuresleaflets texts emails pamphlets other oral written socialmedia or any other form of communication or use of OurWebsite, or Your reliance on the information in Ourbrochures leaflets texts emails pamphlets other oralwritten social media or any other form of communication oruse ofOur Website any material from it, including, but not limitedto, any liability for errors, inaccuracies, omissions ormisleading or defamatory statements;Whilst We hope you find Our brochures leaflets textsemails pamphlets other oral written social media or anyother form of communication and Website interesting andinformative, the contents are for general information only.We believe the contents to be true and accurate as at thedate of writing, but can give no assurances or warrantiesregarding the accuracy, currency or applicability of any ofOur brochures leaflets texts emails pamphlets other oral

written social media or any other form of communicationWebsite’s contents. As such, the contents of Ourbrochures leaflets texts emails pamphlets other oralwritten social media or any other form of communicationand Website should not be relied upon.None of the content of Our brochures leaflets texts emailspamphlets other oral written social media or any otherform of communication and Website will form any contractbetween You the Hospital and any user of Our brochuresleaflets texts emails pamphlets other oral written socialmedia or any other form of communication Website, norconstitute any offer by Us.

5 BOOKINGS – Accommodation & Flights: 5.1 Cancellation5.1.1 We shall have the right to cancel the booking for the

procedure at any time before You leave the UK;5.2 The cancellation shall be made in writing.5.2.1 Without prejudice to the generality of the previousprovisions, You shall pay the Price.5.3 We will not be responsible for any cancellations savefor those outlined in clause 5 or 12;5.4 In the event of Cancellation it will be at the solediscretion of Us whether you are re-imbursed or are thebeneficiary of any act on the part of Us;5.5 You shall have accepted that offer only when it hasindicated in writing to the Buyer that it has accepted thatoffer on the terms of this Agreement5.6 These Terms and Conditions may be amended only byformal amendment in writing signed by Our dulyauthorised representative;5.7 No inaction, omission, failure or delay by Us in

exercising or securing the enforcement or validity of anyright, power, privilege or demand arising under or inconnection with these Terms and Conditions, and no

single or partial exercise of any such right, power, privilegeor demand, shall impair the existence, operation, content,effect and enforcement of the said right, power, privilegeor demand, or operate as a waiver of it.5.8 The rights and remedies provided in these Terms andConditions are cumulative and (subject to clause 3.11) notexclusive of any rights and remedies provided by law;5.9 Any bookings made on Your behalf will be subject tothe Terms and Conditions of that service provider and notUs. You are therefore recommended to ascertain thedetails of those requirements before you agree to book viaUs. For the avoidance of doubt, We will not be responsiblefor the accuracy of any information We give you;5.10 We will make bookings on your behalf but You mustensure that you understand the contractual terms of thosebookings. You will be provided with the details and it willbe for You to ensure that you comply with them;5.11 We will not be responsible for any breaches Youmake or for the consequences of that breach in relation toother service providers;5.12 Our fee is inclusive of your hotel travel arrangementsor other such information which may populate ourbrochure leaflet pamphlet. It does not include the feescharges applicable to the Hospital. You will be required topay those to the Hospital upon Your arrival at the Hospitalby the means agreed between You and the Hospital.

6 PRICE/PAYMENT/NON-REFUNDABLE DEPOSIT: The Price that You shall pay for the Service:6.1 shall, subject to clause 6.2, be that stated on Ourinvoice and none other;6.2 shall not be varied without Your prior written assent,signed by You or Your authorised representative; and6.3 shall not be different as expressed in any quotation,estimate or documentation, or as given orally;6.4 Payment for the Service shall be made on Youconfirming your order for the Services;6.5 The time appointed for payment shall be of theessence of these Terms and Conditions;6.6 All amounts stated are exclusive of VAT and any other

applicable taxes or levies, which shall be charged inaddition at the rate in force at the date any payment isrequired from You6.7 If You do not make payment by the due date, We shallbe entitled to charge interest on the outstanding amount ata rate:6.7.1 such as will compensate the Seller for such loss as:6.7.1.1 has resulted directly from Your failure to makepayment on the due date, and6.7.2.2 was reasonably foreseeable to You;6.8 at all times the Deposit or any payment to Us whichconstitutes full or partial payment of the Deposit amountwill be non-refundable.6.9 Any payments made will be subject to any chargesapplicable at the prevailing time;6.10 You will be responsible for ensuring that You pay the

Hospital their fees charges upon arrival at the Hospital orby other method agreed between You and the Hospital.

7 PRE OPERATION HEALTH CHECK: 7.1 You are advised to see your General Practitionerbefore deciding to proceed with the procedure you haverequested from Our Service;7. 2 You accept fully that you undertake to go through theprocedure knowing and establishing all the necessaryfacts7.3 We are not responsible for any medical advice andopinion You receive from whomever8 LIABILITY AND EXCLUSIONS: 8.1 Nothing in these terms of use will:8.1.1 limit or exclude Our or Your liability for death orpersonal injury resulting from Our negligence in relation to

the provision of the Services;8.1.2 limit or exclude Our or Your liability for fraud orfraudulent misrepresentation;



Secret Surgery Ltd Green Lane Isle of Grain Rochester Kent UK - ME3 0DQ

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8.1.3 limit any of Our or Your liabilities in any way that isnot permitted under applicable law; or8.1.4 exclude any of Our or Your liabilities that may not beexcluded under applicable law.The limitations and exclusions of liability set out hereinand elsewhere in these terms of use:8.2.1 are subject to the preceding paragraph; and8.2.2 govern all liabilities arising under these terms andConditions or in relation to the subject matter of theseterms of use, including liabilities arising in contract, in tort(including negligence) and for breach of statutory duty.We will not be liable to you in respect of any losses arisingout of any event or events beyond our reasonable control.We will not be liable to You in respect of any businesslosses, including (without limitation) loss of or damage toprofits, income, revenue, use, production, anticipatedsavings, business, contracts, commercial opportunities orgoodwill.We will not be liable to you in respect of any special,indirect or consequential loss or damage.

9 INSURANCE: 9.1 You shall have in place a contract of insurance tocover all the risks associated with the following but notlimited to: health, travel, accommodation medicalprocedure malpractice Negligence and misrepresentationand any other cover You feel is appropriate, in the mannerand on the terms prescribed by Your procedure travel andaccommodation;9.2 We take no responsibility for your insurance products.We are not advisors or introducers of any insuranceproducts. You should seek to obtain independent financialadvice regarding the extent and appropriateness of anyinsurance coverage;9.3 Our brochure leaflets emails text messages Forum orother such form of communication may from time to timegive information regarding these products but it isunderstood that this is just Information and nothing else.You will be solely responsible for dealing with yourinsurance needs and risk.

10 FORCE MAJEURE 10.1 Neither party shall owe or incur any liability under orin connection with, or be deemed to be in breach of, theseTerms and Conditions by reason of any delays in, orrevisions to, failures cancellations in performance of theseTerms and Conditions that result from circumstancesbeyond the reasonable control of that party.10.2 The party affected by the circumstances referred to inclause 10.1 shall promptly notify the other party in writing:10.2.1 when the occurrence of any circumstance referredto in clause 10.1 causes, or can reasonably be expectedto cause or to threaten to cause, a delay, revision orfailure in performance; and10.2.2 when any such circumstance ceases to do so.

11 WEBSITE 11.1 We accept no responsibility for, and exclude allliability in connection with browsing Our Website, use ofinformation on Our Website and downloading any materialfrom it, including, but not limited to, any liability for errors,inaccuracies, omissions or misleading or defamatorystatements;11.2 Our Website is intended to enable informationrelevant to the work of Us, to be freely available on theWorld Wide Web (WWW).11.3 Whilst We hope you find Our Website interesting andinformative, the contents are for general information only.We believe the contents to be true and accurate as at the

date of writing, but can give no assurances or warrantiesregarding the accuracy, currency or applicability of any of11.4 Our Website’s contents. As such, the contents of OurWebsite should not be relied upon.11.5 None of the content of Our Website will form anycontract between You the Hospital and any user of OurWebsite, nor constitute any offer by Us.11.6 The use of and access to pages of Our Website issubject to the foregoing disclaimer, and terms andconditions set out here. By using or accessing OurWebsite, you agree to be bound by these terms andconditions and those relating to use of the website.11.7 Please see our Private Policy document regardingthe sharing of information;11.8 You are prohibited from posting or transmitting, toand from, Our Website any unlawful, threatening,defamatory, obscene, and pornographic or other materialwhich would violate any law.

12 ENTIRE AGREEMENT 12.1 This document constitutes the entire agreementbetween You and Us in relation to Your use of Our Serviceand supersedes all previous agreements in respect of youruse of Our Service.

13 EXCLUSION OF THIRD PARTY RIGHTS 13.1 These terms of use are for the benefit of You and Us,and are not intended to benefit any third party or beenforceable by any third party. The exercise of Our andYour rights in relation to these terms of use is not subjectto the consent of any third party.

14 RISK 14.1 You agree that if You follow the advice opinion noticeof the Hospital and Us You will do so at Your own risk:14.2 You will by the payment of the Deposit accept in fullthe terms and conditions contained herein in full;14.3 You will have accepted Our Service when You viasignature of these Terms and Conditions or on thepayment of the non-refundable Deposit;

15 JURISDICTION 15.1 These terms of use will be governed by andconstrued in accordance with English law, and anydisputes relating to these terms of use will be subject tothe [non-]exclusive jurisdiction of the courts of Englandand Wales.Large print online version can be accessed at anytimehttp://www.secretsurgery.co.uk/terms-and-conditions/

Date andSignature......................................................................

Please sign and date this document that confirm thatyou fully understand and agree to all terms and

conditions noted above.

This must be returned at the time of booking

I trust that I have interpreted your requirements correctlythis far and if you require any further advice or simply havea question to ask please contact me.

Yours Sincerely

Angela Chouaib

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