arms advanced risk management system user documentation
TRANSCRIPT
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ARMSAdvanced Risk Management System
User Documentation
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Accessing ARMS via the Internet
• On your browser Internet site, type or copy/paste the following URL address:
http://www1.arrowpointcap.com
• When this screen appears, select ‘Products & Services’.
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Products and Services Browser
• Select ‘Web-based Tools’,
• Select ‘Advanced Risk Management System (ARMS)’
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ARMS Overview
• On the ARMS Overview page, select ‘ARMS’ to log in.
Note: If Security Alert notice displays, select ‘OK’.
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User ID and Password
• Type your User ID in the User name field. (Field is not case sensitive)
• Existing users: Type your password in the Password field and click on ‘OK’. (Field is case sensitive)
• New users: Type the temporary*
password you were assigned in the Password field and click on ‘OK’.
*Note: When a new User ID is created, a temporary password is automatically assigned. The new user will be required to create a new password after signing on the first time. (See next slide)
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Password Change Manager
How to create a new password:
• Type your user name in the Username field.
• Type your ‘temporary’ password in the Old password field.
• Type your new password in the New password field. (See password rules below) Password rules: Must be at least 8 characters long. Must begin with an alpha character. Cannot contain the user’s name. Cannot contain the user id. Cannot contain more than one set of repeating characters, (i.e. R77y*a$%). Cannot repeat the previous thirteen (13) passwords. Must contain at least one uppercase character. Must contain at least one lower case character. Must contain at least one number.
• Confirm new password it by keying it in again in the Confirm new password field.
Note: Users are required to change their password every 60 days or it will expire.
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Password Successfully Changed
Screen with “Passwordsuccessfully changed.” will appear.
• Click on the link to return to ARMS.
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Enter Network Password
• Enter your new password again.
• Check the box ‘Remember my password’if you don’t want to re-enter your password eachtime you log in.
• Select ‘OK’.
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Welcome to ARMS
IMPORTANT!
You will receive this Welcome screen only once.
Please save the “Instructions to AccessLoss Runs” to yourworkstation for futurereference.
Select ‘Close’ to proceed.
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Account List
The account name(s) will bedisplayed as a link, or links,below the Account Name field.
Select a link to access thespecific account.
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ARMS Risk Management ‘Home’ page
The ARMS Risk Management Homepage will appear with ‘navigation’options on the left.
• Confirm that the correct account displays.
• Select ‘Policy List’ from the navigation options.
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Policy List
The Policy List screen will display the message: “No matching policies found”. • Change the radio button option in the middle of the pageto “All Policies”
• Select GO!
Note: ‘Navigation’ options are now at the top of the screen.
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Policy List (continued)
• Sort on any column by clicking on the heading.
• Click on any underlined item for more details.
• For multi-page lists, use thedirectional indicators (see blue arrow) to navigate page by page, or,enter the page number you want togo directly to, and select ‘Go’ (seeyellow arrow).
• To print the policy list, select the printer icon on the right side of thepage (orange arrow).
This will launch Adobe Reader where you will be able to view-print-save the Policy List. (seenext slide)
Note: Adobe Reader can be downloaded via the Internet at no charge.
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Policy List (continued)
When you have selected the printer icon on the previous screen, the policy list will bedisplayed. From here youcan view, save and print thereport.
• Click on the ‘Save’ icon to save the report (yellow arrow).
• Click on the ‘Print’ icon to print report (blue arrow)
• Close the window to return to ARMS..
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Accessing the ‘Report Library’
To access the Report Library option, either:
• Select ‘Report Library’ from the navigation bar at the top of the screen (orange arrow),
or• Return to the ‘ARMS Risk Management’ home page by selecting ‘Account’ -->’Home’; then select the ‘Report Library option from the left side navigation bar.
For this example we selected ‘Account’, then ‘Home’.
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Report Library
• On the ARMS Risk Management home page, select ‘Report Library’ from the navigation bar on the left.
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Report Library (continued)
The Report Library page will appearwith two options for loss run reports:
Standard Expired Account Claim Report (Claim listingtabular report for expiredaccounts historically providedin response to loss runrequests.)
Claim List - Claims Package(Claim listing tabular reportshowing claim data elementsby coverage and loss year.)
For this example we selected the‘Standard Expired Account ClaimReport’
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Standard Expired Account Claim Report
• For multi-page reports, use the directionalindicators (see blue arrow)to navigate page by page, or, enter the page numberyou want to go directly toand select ‘Go’ (yellowarrow).
• To print the report, select the printer icon on the rightside of the page (orangearrow).
This will launch Adobe Reader whereyou will be able to view-print-save thereport.
Note: Adobe Reader can be downloaded via the Internet at no charge.
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Report Options
When you have selected the printer icon on the previous screen, the report will then display for you. From hereyou can view, save and printthe report.
• Click on the ‘Save’ icon to save the report (yellow arrow).
• Click on the ‘Print’ icon to print report (blue arrow)
• Close the window to return to ARMS.
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Navigation
To exit ARMS or to accessa new account, return to theAccount List page.
• From the top navigation bar select ‘Account’, then ‘List’.
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Navigation (continued)
• To access another account, select the link under the Account Name field,
or,
• To exit ARMS, select ‘Logoff’ from the left navigator bar.
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Session ended
• Select ‘File’, then ‘Close’