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Tenant Design Criteria

7700 W Arrowhead Towne Center, Glendale, AZ 85308

Arrowhead Towne Center

Section fc Food Court CriteriaUpdated: November 2015

Tenant Design Criteriafc2



Section fc Food Court CriteriaUpdated: November 2015 Addendum Log

ADDENDUM LOGMay, 2009 TCM Generated/Layout Updated

June, 2009 Updated with TC comments

January, 2014 Updated Customer Service Area per AVP request (fc6-fc7) Added Storefront Elevation image (fc11)

February, 2014 Back-painted glass information (fc11-fc14) updated New Images added (fc5, 7, 8, 9, 10) Waterproof membrane language updated (fc9, fc20)

April, 2014 Carbon monoxide sensor language added (fc23)

May, 2014 New Elevation/Section/RCP drawings added (fc14-fc16)

October, 2014 Drawings revised (pgs fc15-17}

November, 2014 Drawings revised (fc12, fc13, fc14, fc16, fc17) Recessed can light requirement added (fc9) Glass panel color requirement added (fc11) Sign Construction and Storefront Sign language revised (fc18)

November, 2014 Drink dispenser may not be placed on front counter (fc7)

November, 2015 Gas added to list of fuels for CO detection (fc26)

Tenant Design Criteriafc3




FOOD COURT & IN-LINE FOOD TENANT CRITERIA

Enlarged Food Court Plan fc4 General Overview fc5

Customer Service Area fc6-fc10 Layout, Front Counter Design fc6-fc7

Front Counter Materials, Neutral Piers & Demising Walls, Seating, Lighting fc8-fc9

Flooring, Ceiling, Rolling Grilles fc10

Glass Panels fc11

Storefront Elevation w/ Finish Key fc12 Back-Painted Glass Detail fc13 New Typical Storefront Elevation fc14 New Partial Floor Plan and New ReflectedCeilingPlan fc15 New Typical Sections fc16 ReflectedCeilingPlan qfc17

Signage fc18-fc23 Drawing Requirements, Sign Construction/ Installation, Storefront Sign fc18

Menu Board fc19

Examples of Menu Boards fc20-fc23

Table of Contents

TABLE OF CONTENTS

PLEASE VISIT WWW.MACERICH.COM TO VIEWPLAN SUBMITTAL & APPROVAL PROCEDURES and

CONTRACTOR’S RULES & REGULATIONS

Prep Area fc24-fc28 Lighting, Flooring fc24

Ceiling, Walls, Exit Door, Roof, Mechanical, Grease Exhaust fc25

Fumes and Odors fc26

Structural, Utilities fc27-fc28

Submittal & Approval Requirements fc28

Tenant Design Criteriafc4Food Court




ENLARGED FOOD COURT PLAN





Tenants who utilize standard designs at other shopping centers that are not in compliance with this design criteria must modify their design from that normally used.

ClarificationofanyiteminthisCriteriamustbeaddressedtotheLandlord’sTenant Coordinator.

TenantsmustfieldverifyallLandlordnotes&existingspaceconditionspriorto submittal of plans.

Tenants are encouraged to represent their own brand and identity following Landlord’s contemporary design standards. The goal is to achieve a consistent design style throughout the food court that follows the fundamental rule of contemporary design style; simple, subtle, sophisticated with clean lines and an uncluttered look.

Thespecificdesigngoalistoachievewideopenstorefrontsthathavecleanlines with smooth and polished surfaces with few intricate details and punch of color for accent; design should not be stark or cold, but warm and inviting without clutter.

Landlord’s design representative will work with Tenant’s architect and approve all storefront designs to ensure the style of design selected for ArrowheadTowneCenterFoodCourtmeetsalldesignrequirements.

The“FoodTenant”designcriteriaisasub-sectionoftheexisting‘TenantDesignandConstructionCriteria’.Thedetailsandrequirementsdescribedhereinaresupplementaltothosecriteriaandarespecifically,althoughnotexclusively,forFoodTenants.

Other documents developed for the Mall and provided to the Tenant under separate cover must also be followed by the Food Tenants. These include but are not limited to:• TheLeaseanditsexhibits• Tenant Design and Construction Criteria• Sign Design & Construction Criteria• Construction Rules and Regulations for Tenant’s Contractor• ExhaustinformationforFoodTenants

GENERAL OVERVIEWFood Tenant spaces have two distinct zones:

• Customer Service Area• Prep Area

AlthoughtheLandlordestablishescriteriaforthematerialsandspecificationsin these zones, the design, procurement, installation cost and operation of this area are the responsibility of the Tenant.





This area includes:

• All areas visible to the public.

LayoutDue to the high visibility of the Customer Service Area particular attention is given to the design review of this area. Service areas, furnishings, display cookery, food prep and cooking areas visible from the mall common area must meet the Customer Service Area criteria. Support rooms and storage shallbeconcealedfrompublicview.Nopartofthestoremayextendpastthe front lease line.

A full-height partition wall must separate the Customer Service Area and Prep Area. Access to the Prep Area shall be between staggered “blind walls”.

Refer to elevation on page fc12 - fc14 for detailed drawings and illustrations.

AllTenantconstructionshallbeself-supportingfromthefloorandstructurallyindependent of the mall fascia and bulkhead structure. Tenant Construction may be braced horizontally/laterally to the overhead structure (not to the roof deck) within the Tenant space as depicted on Tenant plans and approved by the Landlord.

Front Counter Design• Counter face cannot be on one plane. Design must include areas

that pop in and pop out to create movement. This can be achieved by recessing a small portion of the counterface by a few inches or can be more dramatic. This can also be achieved by ranging counter heights and taller vertical elements. Taller vertical elements must not block visibility.

• Counter face cannot be all one material. Must incorporate a minimum of two to three different types of material that coordinate well together.

• Vertical element can include a plasma screen menu board or can have additional vertical signage.

• Tenant to specify a protective edge at the bottom of the counter.

CUSTOMER SERVICE AREA





CUSTOMER SERVICE AREA (cont’d.)• The form and materials used for counters shall be designed to be

inviting to the public to help lure them to the space.

• The toe kick material must be a minimum of 3” behind the face of the counter.

• All Tenant build out must be contained within the lease line unless specificallynotedinthiscriteria.

• Counter tops must be “Corian” or similar solid surface materials, metal or stone. Tenant counter and counter tops are to be custom designed and fabricated. Plastic laminate is prohibited.

• Maximumcounterheightis3’-6”.Counterdesign,includingheights,must comply with all accessibility guidelines enforced by national or local jurisdictions and the Americans with Disabilities Act.

• Cashregistersmustberecessedsothattheyextendnomorethan9”above the counter top.

• Condiment and utensil displays or dispensers must be fully recessed into the counter.

• Fully-recessed counter-top trash receptacles (for straw wrappers, etc.) must be provided near the condiment and utensil displays.

• Drinkdispensersandotherutilitariankitchenequipmentmaynotbeplaced on the front counter.

• Sneezeguardsshallbeusedabovethefrontcountersasrequired.

• Trimorframeworkshallbesolidmetalwithplatingorauniquemetalfinish.Glassmustbetemperedorasafetytype.Plexiglasisnotpermitted.

• Pass-thru windows with any customer views into kitchen zone are not allowed.

• Showcases must reinforce the Tenant’s image and be an integral part of the design within the counter.

• Showcasesshallnotexceed14”abovecounterand36”overallwidth.Itshall not be more than 50% of the counter length and located no closer than 48” from the neutral pier.

Employee access through the counter front is not permitted. Back counters visible to the public must be built in units with a recessed base detail.

All store designs and plans are subject to Landlord approval.





CUSTOMER SERVICE AREA (cont’d.)Front Counter MaterialsFinish materials may include the following:

• Natural,polishedorhonedstoneand/orporcelaintile.Standardsquaretile design will not be allowed.

• All stone/tile colors must be integral throughout the materials. (Glazed tiles are prohibited).

• Metal panels and architectural hardware shall have brushed, satin or polishedstainlesssteelfinish,coloranodized,bakedpaintedorantiquefinish.

• Resin panels such as 3-Form products.

• Back-painted tempered glass panels.

• Glass tiles.

• Wood veneers.

Finish materials shall not include the following materials:

• 4”x4”,6”x6”,12”x12”glazedtiles

• Weathered or distressed wood, shingles or boards

• Glazed tiles

• Plastic spandrel panels or applied plastic laminated materials

• Fauxorplasticformedbrick,blockorstone

• Clear anodized aluminum

• Other materials as deemed unacceptable by Landlord

Neutral Piers & Demising WallsThe Customer Service Area shall address the full opening width, abutting the Neutral Walls and Neutral Knee Walls on each side of the leased space and extendingfullheighttotheMallsoffit,asshownontheattacheddrawings.

SeatingTenants shall not provide, place or install any seating, display carts, etc. inside or outside of the Lease Premises.





CUSTOMER SERVICE AREA (cont’d.)LightingSeeReflectedCeilingPlanonpagefc14forrequiredlightingdesignatfrontcounter.

Recommended lighting approaches include but are not limited to:

• Pendantfixturesthataresuspendedbycord,cablesorchainwithuplightand/or downlight components

• Recessed downlights

• Surfacemountedhigh-tech,highquality,lowprofileanddecorativefixtures

• Indirect ceiling cove lighting system using linear incandescent lamps, neonorflorescentlamps

Unacceptable lighting approaches include but are not limited to:

• Acrylicorplasticlensedfixtures

• No bare lamps are allowed to be seen

• Surface,fluorescentfixtures

• Tracklightfixtures

• Strobemovingorfiberopticlights

• Floor-mountedfixtures

To create a consistent theme of lighting and appetizing color, lamp or “bulb” requirementsmustbeadheredtoasfollows:

• NolinearT-5,T-8orT-12fluorescentlampsareallowed,unlessspecificallyinstalledinaceilingcovewherethelampisnotvisible.





CUSTOMER SERVICE AREA (cont’d.)FlooringThe entire Lease Premises shall be completely and properly sealed using a‘Dex-o-tex’NEOBONDIIFractureResistantMembraneWaterproofingorequalmembranetypesealerapprovedbyLandlord,priortotheinstallationofanyfinishedflooringmaterial.Themembranemustbeturnedupallperimeter storefront walls, counters and surfaces a minimum of 24”, to protect the adjacent Tenants and Mall common areas. Then, either FRP (prep area only), or tile is to be installed up to at least 4’. Tenant to submit detail to Landlord for approval prior to installation.

Tenantshallfurnishandinstallfloortileoverwaterproofmembranethroughout the entire premises.

Unacceptableflooringmaterials:

• Vinyl

• Glazed ceramic tile

• Other non-integral colored materials such as veneers, laminates, etc.

• Carpet

CeilingSuspendedceilingdesigninCustomerServiceAreaisrequired.Ceilingmust be hard ceilings and no lay-in ceilings. Access panels are per Landlord’sspecificationforaccesspaneltype.

TenantmustprovideareflectedceilingplanindicatinganyandallTenantlighting, suspended design elements, signage and ceiling access panels for Landlordapproval.Ceilingaccesspanels,whererequiredmustbedepictedon the Tenant’s plans, approved by Landlord and be provided at Tenant’s expense.

Rolling Grilles• Rolling Grilles are not allowed





Glass PanelsTenantsarerequiredtodesignandinstallback-paintedglassinthesignbandarea-refertopagefc12-fc14fordrawingdetails.Back-paintedglassmustmeetthefollowingrequirements:

• Each individual panel width must be symmetrical, minimum length allowed is 3’-0”.

• GlasspanelmustextendthefulllengthofthestorefrontbelowandcannotextendovertheLandlordNeutralPierzone.

• Nogapsorrevealswillbeallowedbetweenthepanels.Tightjointsarerequired.

• Tenant to provide aluminum J-molding and wood stop as illustrated on page fc13. J-molding must be painted to match glass panel color.

• Color is to be picked from Landlord approved color samples.

CUSTOMER SERVICE AREA (cont’d.)





STOREFRONT ELEVATION





BACK-PAINTED GLASS DETAIL





STOREFRONT DETAILS (cont’d.)






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REFLECTED CEILING PLAN





SIGNAGEDrawing RequirementsTenant’s licensed sign contractor shall submit Sign Shop Drawings, PDF fileonly,directlytoLandlord’sTenantCoordinator,asinstructed,forapproval prior to fabrication of signage. Drawings must be fully detailed and dimensioned, and shall include, but not be limited to the following information:

• Elevation of the storefront including signage and graphics; showing all doors, architectural features, etc. and fully detailed/dimensioned sections and details through the storefront.

• These fully detailed and dimensioned drawings shall be drawn to scale as noted:

1. Storefront Plan, Elevation and Sectional views at 1/2”scale

2. Details of the signage at 1/2” scale or larger

3. Storefront signage at 1/2” scale

• Letterstyleandtypefacespecifics

• Colorandfinishqualitiesofallportionsofsignage

• Materialspecificationsandthickness

• Transformerspecifications,includinginputandoutputvoltageoftransformers. PK housing (or other U.L. approved insulating sleeve approvedbyLandlordandlocalbuildingcodes)isrequiredforallthrough wall penetrations and must be indicated on the Sign Shop Drawings.Wiringspecifications.

• Locations of service switches, access panels and transformers. None of these items shall be visible to the public from any portion of the Mall.

• Types of lamps

• Mounting hardware

Sign Construction/Installation• Tenantsarerequiredtodesignandinstallbackpaintedglassinthesign

band area. Color of the back painted glass must be selected from a list of Landlord approved colors and must complement Tenant’s own design and cannot be similar to adjacent Tenant.

• The Tenant is responsible for all signs, permits, power sources, connections and installations.

• Allraceways,transformers,ballasts,PKhousing,conduitboxes,electrodeboxesandotherwiringshallbeconcealedfrompublicview.

• Exposedcrossoversbetweenlettersorwordsarenotpermitted.

• Metal sign materials, fastenings and clips of all types shall be hot-dipped galvanized iron, stainless steal or brass. Black iron materials of any type are not permitted.

• Labelsonexposedsignsurfacesarenotpermittedexceptthoserequiredbylocalordinances.Anyrequiredlabelsmustbeinconspicuous.

• All electrical sign components must be U.L. labeled.

Storefront Sign• Each tenant sign must be on a time clock located in tenant space.

• Tenant signs must be creative and imaginative.

• Sign must be proportional to overall elevation. Landlord will review sign size on an individual basis. Sign length must not be more than 85% the widthofthepaintedglasswidth.Signmaximumheightis2’-6”.

• Sign must complement overall design and add visual interest.

• Signsmustbeinternallylitwithaplexfacetocontrasttheglassbackingbehind the sign.

• Power must be concealed.

• Backofsignmustbefinished.





Menu Board• All menu boards must be submitted to the Landlord for review and

approval prior to start of Tenant construction.

• Menuboardsshallbeofanartisantypequalitysuchaschalkboards,painted wood or unusual materials and combinations of material. Standard factory designs will not be allowed.

• Standardsurface-mountedbox-typeinternallyilluminatedmenuboardsare not permitted.

• Tenants are strongly encouraged to consult a graphic designer.

• HighqualitydigitalprintoutsformenuboardmaybeapprovedatLandlord’s discretion.

• Frames,holders,text,photodisplays,lightingandmaterialsmustbecreatively designed.

• Externallyilluminatedmenuboardsareallowed.Tenantisrequiredtosubmitlightfixturecutsheetforapproval.

• Professionalqualitydrawings/renderingsmustbesubmittedforapproval.

• Design shall be an integral part of the graphics and complimentary to primary signage character.

• Overallwidthofmenuboardcannotexceed60%ofoverallstorefrontwidth.

• Mountingheighttobeaminimumof7’-0”tobottomofsignwithmaximumheightof10’-0”andheldaminimumof10”fromedgeofwalls.

• Photographs used in menu boards must be professionally produced and approved by the Landlord.

• Themenuboardmustbenon-reflectivetoavoidglare.

SIGNAGE (cont’d.)





SIGNAGE (cont’d.)

• All such menu boards must be incorporated within the back wall design. Plasma screens can not be surface mounted.

The following types of menu boards will be allowed:1. Digital menu boards• All such menu boards must be incorporated within the back wall design.

Plasma screens can not be surface mounted.





SIGNAGE (cont’d.)SIGNAGE (cont’d.)

2. Artisan type quality such as digital graphic chalkboards2. Artisan type quality such as digital graphic chalkboards2. Artisan type quality such as digital graphic chalkboards 3. Painted Wood





4. Unusual materials and combinations of materials

(Clearplexi-mountedinhorizontalframesandattachedtotworods)

(Framed menu boards mounted on a back panel with graphics and

logo)

(Printed graphics and images)

(Clearplexi-mountedonbackwallwithinterestinggraphicsanddimen-sionaltext)

SIGNAGE (cont’d.)





(Clearplexiwithwoodbacking;externallyilluminated)

(Overlay of graphic panels suspended from the ceiling and incorporated with the main storefront sign)

The following types of menu boards will not be allowed• Internally illuminated menu boards

SIGNAGE (cont’d.)





PREP AREAPREP AREAThis area includes:

• Kitchen and prep areas• Storage• Dish wash and pan wash area• Any areas that are not visible to the public

LightingLighting may include, but is not limited to:

• 2’x4’lay-insurface-mountedfluorescentlightfixtures.

• Anyfixtureallowedbycodenecessaryforfoodpreparation.

FlooringThe entire Lease Premises shall be completely and properly sealed using a‘Dex-o-tex’NEOBONDIIFractureResistantMembraneWaterproofingorequalmembranetypesealerapprovedbyLandlord,priortotheinstallationofanyfinishedflooringmaterial.Themembranemustbeturnedupallperimeter storefront walls, counters and surfaces a minimum of 24”, to protect the adjacent Tenants and Mall common areas. Then, either FRP (prep area only), or tile is to be installed up to at least 4’. Tenant to submit detail to Landlord for approval prior to installation.

ThefinishedfloormustbeslopedtotheTenantinstalledfloordrains.

Allowedflooringmaterials:

• Quarry tile

• Porcelain ceramic tile

Prohibitedflooringmaterials:

• Vinyl

• Glazed ceramic tile

• Carpet

• Any other material deemed unsuitable by the Landlord





PREP AREA (cont’d.)Ceiling2’x4’drop-inpanelswithanapprovedfinishshallbepermittedinstorageareas so long as they are not visible to the customers.

WallsAll walls in the Prep Area must be of a durable, non-porous, washable surfaceasrequiredbyhealthcodes.

Exit DoorAllexitdoorspecifications,hardware,doorhandles,recessdimensions,etc.shall be per Landlord criteria and conformant to local codes and ordinances.

AllroofworkmustbebytheMall’srequiredroofingcontractorattheTenant’sexpense.

RoofTheTenantisrequiredtoremoveallroof-mountedequipmentandroofpenetrations that will not be utilized by the Tenant’s build-out of the space. These shall be removed down to the roof deck and repaired by the Mall’s requiredroofer.AllroofingrepairsshallcomplywiththeMall’sroofingcriteria.

Do not attach, hang, suspend, laterally brace or in any way connect to the roof deck. All Tenant construction must be self supporting or may connect to unistrut attached to the Mall structure but not to the roof deck.

MechanicalTenantsarerequiredtofurnishandinstalltheirownmechanicalsystemsasrequiredfortheiroperation.ThisCenterisoperatedonaVAVsystem.SeeTechnical Criteria section.

Grease ExhaustAgreaseguardmustbeprovidedonallexhaustblowers.Submitforapproval.“Supreme”HeavyDutyGBDExhaustBlowersarerequiredforallkitchenexhaustorgreaseladenairremoval.





PREP AREA (cont’d.)Fumes And OdorsThefollowingconstitutestheminimumrequirementsforspecialexhaustsystems which Tenant must furnish and install in the Leased Premises for the elimination of fumes and odors due to Tenant operations:

1. Aseparateexhaustsystemmustbeprovidedandinstalledwhichwillgenerate negative pressure in the Leased Premises as outlined below.

2. Atotalnegativepressureofbetweenfiveandtenpercent(5-10%)mustbe maintained during all hours that Tenant is operating its business in the Leased Premises.

3. TheHVACsystemmustbemodifiedtoprovideadditionalmake-upsupplyairtooffsetthequantityofairexhausted.

4. TheTenantmusthaveacertifiedairbalancingcontractortestthe completed system and verify its operation according to these specifications.Acopyoftheairbalancingreportmustbesubmittedtothe Mall General Manager for review and approval prior to opening for business.

5. ThecombinedHVACandexhaustsystempertheabove-notedspecificationsmustbeinoperationduringallhoursthatTenantisoperating its business in the Leased Premises.

6. The combined HVAC system must be connected to the Landlord EMS bytheLandlordrequiredcontractor.SeetheTechnicalCriteriasectionforspecifics.

7. Indoortenantswhichwillbeusinganytypeofgas,liquidorsolidfuelforheating,cookingorotheruse,musthaveanactivecarbonmonoxidedetector installed. The type should be an Hardwire Interconnectable 120-VoltCarbonMonoxideAlarmwithDigitalDisplayandBatteryBackup.

8. Carbondioxidedetectionisrequirediftenanthasacarbondioxidesystemswith100lbs.ormoreofcarbondioxideusedintheirbeveragedispensing applications.





PREP AREA (cont’d.)StructuralThe structure or sub-structure that supports any new or replacement HVAC unit,transformer,otherheavyequipmentormodificationofanystructureorsubstructure, shall be designed, engineered and installed at Tenant’s sole costandexpense.Tenantshallprovidestructuralengineeringcalculationsand drawings from a licensed structural engineer (registered in the State of the Center where the work is located) to Landlord for review and approval priortoinstallationofanysuchitemsorequipment.

AllequipmentistobeinstalledoverstructuralmembersthatcansupporttheweightoftheequipmentinareasdesignatedbyLandlord.

Allrecommendationsofdesignandverificationofcompletionshallincludethe structural engineer’s embossed seal from the state.

UtilitiesElectricalAn empty electrical conduit will be stubbed to the Tenant premises from the Mallelectricalroom.SeetheTechnicalCriteriasectionforspecifics.

Natural GasNatural Gas service is available for Tenants to obtain. Tenants will be responsible for obtaining gas service from the gas company. Gas is permittedforcookingequipmentonly.NotforHVAC.

Potable WaterA single water stub-in will be supplied by the Landlord from the Landlord’s meter to each Tenant space. Tenant shall provide a water sub-meter that is accessible to Mall management.

Sanitary WasteA 4” sanitary waste line shall be stubbed below each Tenant space by Landlord. Tenant shall route their own vent lines to a point above the roof.





PREP AREA (cont’d.)Grease WasteTenant shall route their own vent lines to a point above the roof. Tenant must provide their own grease interceptors above the slab, fully contained within their space.

Fire Protection / Sprinkler SystemTenantsmustusetheMall’srequiredsprinklercontractoraswellasconnecttotheLandlord’sfirealarmsystem,usingtheLandlordrequiredfirealarmcontractor.

Submittal & Approval Requirements

Landlord’s review will not begin until a complete submittal has been received, including any additional information necessary or helpful to make an evaluation of the design. Make all submittals to the Landlord’s Tenant Coordinator.

IfanyquestionsarisefromtheTenant’sinterpretationofthedesignandcriteriainformation,theTenantshallassumeallresponsibilityforclarificationbywrittenrequesttotheLandlord.

Forallrequiredcontractor’scontactinformation,seetheGeneralInformationsection.

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