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© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

KNOWledge SUCCESSion

SIKM Leaders Forum

July 21, 2015

Dr Arthur Shelley Intelligent Answers & OZAN*

* OZAN is the Organizational Zoo Ambassadors network An international professional development group collaborating on application of metaphor to enhance performance outcomes

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What can you tell me about this map?

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Conversations That Matter

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Shelley, 2009

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KNOWledge SUCCESSion?What does that mean?

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KNOWledge SUCCESSion?What does that mean?

© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged.

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Sustainable performance outcomesAchieved through prioritised & resourcedContinuous capability development

Enabled by future-aligned Strategic knowledge-based projects

WhyWhoWhat

HowWhenWhere

Leading inclusive environments to stimulate co-creation of knowledge

Starting provocative conversations to build trust and relationships

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EXPLORE: Reflective Conversations

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Visualisation for Divergent Thinking

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Increase Knowledge Cycle Flows

Ideas

Innovation

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Creative interactions to leverage diversity

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Align Behaviour with Context

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Organizational Zoo Character Cards

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Behavioural DNA of Collaboration

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Behavioural DNA of Creativity

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Connect the dots to explore opportunity in the spaces

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Behavioural DNA perspectivesPositive contribution Negative contribution

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Reflecting on Value Creation through inclusive socialisation

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Trust and Knowledge Sharing

Metaphoric reflective conversations Shelley (2012)

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© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

Contact Details

Dr Arthur Shelleyarthur@organizationalzoo.com

KNOWledge SUCCESSionAvailable late 2105

FREE behavioural profilewww.organizationalzoo.com/profilerInsights into behaviourswww.organizationalzoo.com/blog www.organizationalzoo.com/ZooTube

Consulting and Mentoringwww.intelligentanswers.com.au Ph +61 413 047 408 @Metaphorage #OrgZoo

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About Arthur

Arthur is collaborative leader who engages stakeholders to achieve mutually beneficial outcomes. His professional success record spans over 25 years of experience across the international corporate, government and tertiary education sectors. Internationally recognised as a knowledge and capability development thought leader, equipped with a diversity of skills and achievements including being the author of two books, a regular international conference speaker, award winning tertiary teacher and a volunteer student mentor and career advisor.

Creator and leader of the Organizational Zoo Ambassador Network, an international association of professionals interested in sharing and innovative application of metaphor based behavioural learning and development to improve personal and team outcomes and build relationships.au.linkedin.com/pub/arthur-shelley/1/4bb/528/

© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged.

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Some useful resourcesLearning video examplesDesign Thinking, Knowledge & Innovation (7 minute interview) https://www.youtube.com/embed/hvWjqy8HLi0 Virtual Learning 2014 http://linkis.com/wordpress.com/3sSNs Zoo Metaphor 2014 (Enhance learning) https://www.youtube.com/watch?v=mOAWhKvLfog&feature=youtu.be 3Minute Thesis 2011 Metaphor to influence behaviour in teams https://www.youtube.com/watch?v=ONyVOkXNOFE

Some relevant blog PostsPrinciples of “Knowledge Leadership” http://www.organizationalzoo.com/blog/2013/09/12principlesknowledgeleadership/ Leadership inaction http://www.organizationalzoo.com/blog/2010/12/leadership-in-action-no-just-leadership-inaction/ Alignment of conversation (convergent/divergent) with behaviour http://www.organizationalzoo.com/blog/2010/09/ Action learning (embedded design principles of deconstruction before finding solutions) http://www.organizationalzoo.com/blog/2013/09/12principlesknowledgeleadership/ Conversations that Matter http://organizationalzoo.com/blog/?p=38 Relationships and Trust to align behaviour for sharing http://organizationalzoo.com/blog/?p=82 Cultural differences http://organizationalzoo.com/blog/?p=198

Free behavioural profiler (profile yourself, or someone else - be honest not aspirational if you want it to be useful) http://organizationalzoo.com/profiler

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Book References• SHELLEY, AW (2015) KNOWledge SUCCESSion. Business Expert Press Project Management Series.

In progress • SHELLEY, AW (2015) The wisdom of evidence and experience informed decisions. Foreword in Strategic

Data-Based Wisdom in the Big Data Era. Eds. Girard, JP, Berg, K & Klein, D. IGI Global Advances in Knowledge Acquisition, Transfer and Management Book Series.

• SHELLEY, AW (2014) Topic introduction for Chapter 5, Communication and Stakeholders in Kloppenborg, T Contemporary Project Management. 3rd Ed. pp. 114-116. Cengage Learning Stamford, CT USA.

• SHELLEY, AW (2013) 12 Principles of knowledge leadership. Opening chapter in Roche, H Successful knowledge leadership: Principles and practice, ARK Publishing, London. pp. 1-6.

• SHELLEY, AW (2012) Stories stimulate knowledge management activity in your organisation. Case Study 8 in Hawley, T Making knowledge management work in your organisation, ARK Publishing, London. pp. 135-141.

• SHELLEY, AW (2012) Metaphor as a means to constructively influence behavioural interactions in project teams. PhD Thesis PCPM, RMIT University

• SHELLEY, AW (2011) Creative metaphor as a tool for stakeholder influence. Chapter in: Bourne, L, Advising Upwards, Helping management to help you. Gower Publishing.

• SHELLEY, AW (2008) Knowledge Frameworks for enhanced performance. A practitioners workbook. Intelligent Answers. Melbourne, Australia.

• SHELLEY, AW (2007) The Organizational Zoo, A Survival Guide to Workplace Behavior. Aslan Publishing, Fairfield, Connecticut.

© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged.

Permission of the author required for commercial use.

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Academic References• SHELLEY, AW (2015) Project Management and Leadership Education Facilitated as Projects.

International Journal of Managing Projects in Business, Volume 8, 3, 478 - 490.• SHELLEY, AW (2014) Active Learning Innovations in Knowledge Management Education

Generate Higher Quality Learning Outcomes. Journal of Entrepreneurship Management and Innovation (JEMI), Volume 10, 1, 129-145.

• SHELLEY, AW (2014) Action Research: Creative metaphor to build relationships in projects. Sage Research Cases in Methodology. http://dx.doi.org/10.4135/978144627305013503436

• SHELLEY, AW & MAQSOOD, T (2014) Metaphor Interactions to Develop Team Relationships and robustness Enhance Project Outcomes. International Journal of Managing Projects in Business, Volume 7, 4, 752-766.

• SHELLEY, AW (2012) Metaphor Interactions to Develop Team Relationships and Robustness Enhance Project Outcomes. Project Management Journal 43, 6, 88-96

• SHELLEY, AW (2011) Metaphor as an effective means to stimulate constructive conversations on project culture and performance. European Academy of Management Doctorial Colloquium, Tallinn, Estonia.

• WALKER, DHT, BOURNE, LM, and SHELLEY AW (2008), Influence, Stakeholder Mapping and Visualisation, Construction Management and Economics, 26, 6, 645-658

© Arthur Shelley 2015 under Creative Commons License. Available for public use provided source is acknowledged.

Permission of the author required for commercial use.