articulate word output€¦ · web viewpsychological first aid e-learning course structure...

Psychological First Aid E-Learning Course Structure

Scene 1

Introduction

Scene 2Psychosocial

impact

Scene 3Psychological

First Aid Overview

Scene 4Performing

Psychological First Aid

Scene 7Staff Welfare

Scene 5Effective

Communication

Scene 6At Risk Populations

Scene 8Scenario

Psychological First Aid

1. Introduction

1.1 Menu

1.2 About this course

1.3 Learning Objectives

1.4 Further reading

Core Sources (Slide Layer)

How people respond to emergencies and disasters (Slide Layer)

Children and young people (Slide Layer)

Social Support and resilience (Slide Layer)

Other sources of information about PFA and psychosocial care (Slide Layer)

1.5 Acknowledgements

1 The authors/reviewers (Slide Layer)

2 Content (Slide Layer)

3 Image acknowledgements (Slide Layer)

2. Psychosocial Impact

2.1 Introduction

2.2 Question one

(Multiple Response, 10 points, 1 attempt permitted)

Correct Choice

X They act in a rational manner

They panic and cause chaos

They freeze with shock

X They help others

They act selfishly

They respond chaotically

Correct (Slide Layer)

Incorrect (Slide Layer)

2.3 Overview

2.4 The myths

1 Myth One (Slide Layer)

2 Myth Two (Slide Layer)

3 Myth Three (Slide Layer)

4 Myth Four (Slide Layer)

2.5 How do people actually respond to emergencies?

2.6 Identifying who is likely to develop a disorder

1 Distress (Slide Layer)

2 Disorder (Slide Layer)

2.7 Signs of distress

Emotional reactions (Slide Layer)

Cognitive reactions (Slide Layer)

Social reactions (Slide Layer)

Physical reactions (Slide Layer)

2.8 Beware

2.9 Longer-term effects

2.10 Secondary stressors

2.11 Resilience and Recovery

Social support (Slide Layer)

2.12 Coping well

2.13 Case study one

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

2.14 Question two

(Multiple Choice, 10 points, 1 attempt permitted)

Correct Choice

X Yes

No



2.15 Summary

3. Psychological first aid overview

3.1 Overview

3.2 Widespread effects of emergencies

3.3 Psychological First Aid (PFA)

3.4 Reason for using PFA

3.5 What is PFA?

3.6 Principles of PFA

1 Protect people from harm (Slide Layer)

2 Provide immediate physical care (Slide Layer)

3 Reduce stress (Slide Layer)

4 Sharing (Slide Layer)

5 Assist in people’s reunion with loved ones (Slide Layer)

6 Encourage purposeful activities (Slide Layer)

7 Link survivors with sources of support (Slide Layer)

8 Secondary stressors (Slide Layer)

9 Identify people who have severe reactions (Slide Layer)

3.7 Question one


Correct Choice

X Police

X Paramedics

X Fire Service

X Civilians on the scene

X Health care workers from A&E

X Other survivors

3.8 Summary

4. Performing psychological first aid

4.1 Introduction

4.2 Who may require PFA?

4.3 People who present themselves

Somatic symptoms (Slide Layer)

How to help? (Slide Layer)

4.4 Example: good communication strategy

4.5 Example: good triage system

4.6 Example: good telephone follow-up

4.7 Qualifications required to give PFA

Definition of social support (Slide Layer)

4.8 Preparation

4.9 Preparation - culture, religion and language

4.10 Preparation - your role

4.11 Steps involved

Get background information (Slide Layer)

Identify people who need help (Slide Layer)

Use a SAFE approach (Slide Layer)

Identify physical needs (Slide Layer)

Ensure people who need it have access to social support (Slide Layer)

4.12 Steps involved continued

Listen (Slide Layer)

Be caring (Slide Layer)

Communicate (Slide Layer)

Prioritise (Slide Layer)

Explore social needs (Slide Layer)

Identify other needs (Slide Layer)

4.13 Things you should do

4.14 Things not to do

4.15 Providing Psychological First Aid

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

7.16 What should you do?


Correct Choice

X Reassure her that she could not have been affected

Send for decontamination

Send her way without any explanation

4.17 Case study

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

7.18 Steps to take


Correct Choice Feedback

Ask Mr Brady to recount the incident

Offer to contact a psychiatrist

X Ensure that Mr Brady has someone to

talk to



4.19 Summary

5. Effective communication

5.1 Introduction

5.2 The importance of good communication

5.3 Reduce demand on services

5.4 One-to-one communication

Provide accurate information (Slide Layer)

Be patient and calm (Slide Layer)

Be honest (Slide Layer)

Respect people’s wishes (Slide Layer)

Use simple language (Slide Layer)

Provide regular updates (Slide Layer)

5.5 Active listening

5.6 Communicating effectively


Correct Choice

X Hospital website

X Official Facebook/Twitter account

X Official advertising

X Official leaflets

5.7 Summary

6. At risk population

6.1 Introduction

6.2 Case study

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

6.3 Question one


Correct Choice

X Children

X Pregnant women

X Older people

X People who do not speak English

X People with learning disabilities

X People with physical disabilities

6.4 Identifying people at risk

Introduction (Slide Layer)

Children: how are they affected (Slide Layer)

Children: how do they respond (Slide Layer)

Older people (Slide Layer)

Rescuers, first responders and emergency staff (Slide Layer)

6.5 Support from friends and family

6.6 Support needs

6.7 At risk populations - Summary

7. Staff welfare

7.1 Introduction

8.2 Identifying stress

(True/False, 10 points, 1 attempt permitted)

Correct Choice

X True

False



7.3 Overview

7.4 The risks

7.5 Stressors

Occupational stressors (Slide Layer)

Emergency related stressors (Slide Layer)

Other stressors (Slide Layer)

Danger of burnout (Slide Layer)

7.6 Indicators of strain


Correct Choice

X Conflict with others

X Alcohol use

X Low mood

X Reduce work performance

X Feeling/acting withdrawn

X Unexplained physical illness

7.7 Managing stress

7.8 Soon after the event….

7.9 Follow-up support and long-term effects

7.10 How to seek and get help

When to seek help (Slide Layer)

Where to get help (Slide Layer)

7.11 Seeking help

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

7.12 Working hours


Correct Choice

X People who are tired are more likely to make mistakes

X Gary has a duty of care to his employees

X Working under strain could be bad for John's health



7.13 Seeking help

1 (Slide Layer)

2 (Slide Layer)

3 (Slide Layer)

7.14 Professional support


Correct Choice

X Contact occupational health

Speak to his line manager

X Speak to trusted work colleagues

7.15 Summary

8. Scenario

8.1 Introduction

8.2 A big bang...

Layer 1 (Slide Layer)



8.3 Question one


Correct Choice

Panic

Run away

X Help other people

Freeze with fear

X Behave rationally



8.4 Question two


Correct Choice

Guess the answer in order to reassure her

X Answer honestly, and let her know that you are not sure

8.5 Half an hour later at the Emergency Department...




8.6 Question three


Correct Choice

X Reunite him with his family

Question him about the incident

Give him some food

Find him somewhere to sleep



8.7 Question four


Correct Choice

X The young child

X The pregnant woman

X The four elderly people



8.8 Later on that day...




8.9 Question five


Correct Choice

X Distress because her child is missing

She has a pre-existing medical condition

She has developed PTSD as a result of the explosion

She is depressed



8.10 Evaluation of the incident

8.11 Question six


Correct Choice

X To initiate psychosocial care

To treat existing psychological problems

To make new friends



8.12 Question seven


Correct Choice

X Social support

Clinical treatment

Business continuity management



8.13 Question Eight


Correct Choice

X Most people

Everyone

10%

No one



8.14 Question nine


Correct Choice

X A significant minority

The majority of people

8.15 Two weeks later...

8.16 Question ten


Correct Choice

Very few

Around half

X The majority



8.17 Question eleven


Correct Choice

X Substance misuse

X Anxiety

X Depression

X Post-traumatic Stress Disorder

Acute psychosis



8.18 Question twelve


Correct Choice

X You start to drink more alcohol than usual

X You often feel sad and upset

X You struggle to sleep



8.19 Question thirteen


Correct Choice

X Socialise with friends

Drink more alcohol

Watch more television



8.20 Scenario - Assessment result

(Results Slide, 0 points, 1 attempt permitted)

Results for

3.3 Question one

3.4 Question two

3.6 Question three

3.7 Question four

3.9 Question five

3.11 Question six

3.12 Question seven

3.13 Question Eight

3.14 Question nine

3.16 Question ten

3.17 Question eleven

3.18 Question twelve

3.19 Question thirteen

Result slide properties

Passing Score 77%

Success (Slide Layer)

Failure (Slide Layer)

articulate word output€¦ · web viewpsychological first aid e-learning course structure...

Documents