artifacts to enable data goverance

Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

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Real World Data Governance Webinar 1: Artifacts to Enable Data Governance

Monthly Webinar Series Hosted by Dataversity Robert S. Seiner – KIK Consulting / TDAN.com

January 19, 2012 – 2:00 p.m. EST

Robert S. Seiner KIK Consulting & Educational Services, LLC - KIKconsulting.com

The Data Administration Newsletter, LLC - TDAN.com


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Real-World Data Governance Artifacts to Enable Data Governance – Abstract

• Successful Data Governance Programs often result in the delivery of “artifacts”, internally delivered by-products from program implementation, that become the focus and face of the program. Bob Seiner has been delivering successful programs to his clients for many years and along the way he has collected and built a series of artifacts that play this exact role.

• Join Bob Seiner and DATAVERSITY as they kick off their new monthly webinar series titled “Real World Data Governance” with a valuable hour introducing and demonstrating value of several artifacts, developed internally, that will add significant value to your Data Governance Program.

• The artifacts that will be discussed focus on common data, governance activities, communications and process accountability and samples of these artifacts will be described in detail. This could be the most valuable hour of data governance content ever. Join us for “Real World Data Governance”.


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• What Artifacts will be covered? Artifacts associated with …

– Formalizing Roles & Responsibilities (Operating Model)

– Formalizing Accountability for Data (Common Data Matrix)

– Formalizing Processes (Work Flow & Issue Resolution Templates)

– Formalizing Awareness (Communications Matrix)

• You Are Going to Have to Address Roles, Accountability, Process and Awareness

You May as Well Find a Way to Formally Record the Meta-Data About Those Things!

• Quite Possibly the Most Valuable Hour of Data Governance Content Ever! Maybe?

Real-World Data Governance Artifacts to Enable Data Governance – Abstract


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• Operating Model Artifact:

– Definition of Roles, Basis for the Program

– Used to Formalize Roles & Responsibilities, Engage, Communicate

– Data Governance (on some level) is Already Taking Place!

– Be Non-Invasive in Your Approach to Identifying People into Roles

– Covers Executive, Strategic, Tactical, Operational & Support

– Pyramid Structure Has Meaning

– Arrows Have Meaning

Real-World Data Governance Artifacts to Enable Data Governance – Operating Model


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Operational Level

Operational Data Stewards (existing)

Data Definers, Producers, Users

These people are presently defining,

producing and using data as part of their

jobs. Recording of the Operational Data

Stewards will be an important enabler of

improved communications, coordination

and cooperation among stewards.

Tactical Level

Data Domain Stewards

Per assigned Subject Areas

Data Steward Coordinators

One per Business Unit

Strategic Level

Data Governance CouncilData Governance Sponsors Group

or Group of similar participation. One person, plus

alternate, for each Business Unit represented & IT.

Consider financial services & human resources.

Executive Level

Data Steering CommitteeSenior-most level knowledge of the program.

Leverage existing business structure as possible.

If no structure exists, utilize an IT Steering Committee

or an executive founded board or council.

Operational Level - Business Unit Specific

Strategic -

Enterprise

Tactical Level - Cross Business Unit

Executive

“Non-Invasive Data Governance”™ Operating Modelof Roles & Responsibilities

Escalation / A

pproval Path

Copyright © 2009 - Robert S. Seiner - KIK Consulting & Educational Services, LLC - All Rights Reserved

Dat

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(D

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IT S

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Data Governance Program Team

Data Governance Team ManagerResponsible for Administering the Program,

facilitating use of the Data Governance Council,

communicating program components and value to the Organization.

Advisory assistance from other levels.

IT Subject Resource Experts

System/Data Resource ExpertsIT Staff including Application

Development, Data Design,

Security, and other Data

Resource Management.

Com

munication

KIK Consulting & Educational Services, LLC

EXISTS

EXISTS

EXIS

TS

NEW

LEVERAGE

NEW

Real-World Data Governance

Artifacts to Enable Data Governance – Operating Model


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• What Should Be Included in the Operating Model:

– Details: Who Will Participate / How Many People / What Will They Do / How Much Time

– Activities during Launch of Data Governance

– Activities during Steady State of Data Governance



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Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix

• Common Data Matrix Artifact:

– Assists in Inventory of Data, Data Stores, Systems, System of Record, …

– Assists in Formalizing Accountability for Data and Information

– Record Cross Reference of Domains (Subject Areas) and Potential Stakeholders

– Formally Manage Master Data Categories into Domains & Sub-Domains

– Identify Strategic, Tactical and Operational Stakeholders

– Formally Identify and Engage the Knowledgeable IT Resources


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Real-World Data Governance Artifacts to Enable Data Governance – Work Flow Templates

• Work Flow Templates Artifacts:

– Assists in Formalizing Processes and Workflows

– Record Cross Reference of Process Steps and Governance Roles

– Formally Identify Accountability for Steps of the Process

– Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed

– Cross Reference for Methodology, Project, Risk Management, Requests

– Specify Outcomes, Deliverables, Milestones, Timelines, …


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DATA DEFINERDATA

PRODUCER

DATA STEWARD

COORDINATOR

DATA GOVERNANCE ACTIVITY MATRIX©

MASTER DATA

DEVELOPMENT

LIFE CYCLE

(MDDLC)

INFORMATION

GATHERING

(DOMAIN, SYSTEM,

STEWARDS)

OPERATIONAL DATA STEWARDS

DATA USER

DATA DOMAIN

STEWARD

(or designee)

DATA DOMAIN / LOB/FUNCTIONAL AREA

ASSESSMENT &

REQUIREMENTS

PLANNING &

ANALYSIS

SOLUTION DESIGN

SOLUTION

DEVELOPMENT

SOLUTION TESTING

SOLUTION

IMPLEMENTATION

SOLUTION

MONITORING &

MAINTENANCE

Activity initiated re: this domain,

Data Domain Steward is involved

in identifying and recording info

related Domains, Systems,

Stewards per issue or task.

Activity initiated re: this domain,

Steward Coordinator is involved in

identifying Operational Stewards

in this LOB/FA that should

participate in this work flow.

Assure appropriate business

meta-data is recorded.

Propose alternatives

for data definition

solution that best fits

with defined

requirements.

Provide input to the

development of the

data production

solution.

Provide definition

requirements &

gathering document.

Define data needed to

operate business &

report results.

Test data solution

from a definition

perspective. Assure

that appropriate

business meta-data is

recorded.

Produce user

requirements. Use

data needed to

operate business &

report results.

Coordinate activities of

Operational Stewards including

project timelines, status reporting,

tactical decision making. Assure

appropriate business meta-data is

recorded.

Provide data

definition guidance to

build the appropriate

solution.

Provide data usage

guidance to build the

appropriate solution.

Coordinate tasks associated

conducting planning and analysis

steps.


for data production

that best fits with the

data definition

solution and defined

requirements.


for data usage

solution that best fits

with defined

requirements.

Coordinate tasks associated

conducting planning and analysis

steps. Accept or Resolve solution

from the Steward Coordinator.

Coordinate activities of all

individuals related to development

work including timelines, status,

tactical decision making.

SYSTEM SMEs

IT

DATA SMEs

Test data solution

from a production

perspective. Assure

that appropriate


recorded.

Test data solution

from a usage

perspective. Assure

that appropriate


recorded.

Coordinate activities of the

Operational Stewards related to

testing work including timelines,

status, tactical decision making.



solution implementation including

timelines, status, tactical decision

making.



solution monitoring &

maintenance including timelines,

status, tactical decision making.

Perform EIS system testing.

Assure that appropriate technical

meta-data is recorded.

Perform EIS data testing. Assure

that appropriate technical meta-

data is recorded.

Coordinate and manage all

technical aspects of data solution

development. Assure that

appropriate technical meta-data is

recorded.


technical aspects of system

solution development. Assure

that appropriate technical meta-

data is recorded.

Coordinate system design with

Data Domain Stewards and

Steward Coordinators.

Coordinate data design with Data

Domain Stewards and Steward

Coordinators.



planning and analysis with Data


Coordinators.


technical aspects of data planning

and analysis with Data Domain

Stewards and Steward

Coordinators.



assessment & requirements

gathering with Data Domain


Coordinators.


technical aspects of data

assessment & requirements

gathering with Data Domain


Coordinators.


technical aspects of data

information gathering with Data


Coordinators. Assure appropriate

technical meta-data is recorded.



information gathering with Data


Coordinators. Assure appropriate

technical meta-data is recorded.

Participate in data

definition information

gathering as needed.

Participate in data

production

information gathering

as needed.

Participate in data

usage information

gathering as needed.



solution implementation.



solution monitoring &

maintenance.



implementation.



monitoring & maintenance.

Coordinate business tasks

associated with solution testing

steps.


associated with solution

implementation.


associated with solution

monitoring & maintenance.

As part of daily job,

identify operation

data issues pertaining

to their domain of

data.


identify operation


to their domain of

data.


identify operation


to their domain of

data.



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Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates

• Issue Resolution Templates Artifacts:

– Assists in Formalizing Processes and Workflows

– Record Cross Reference of Issue Resolution Steps and Governance Roles

– Formally Identify Accountability for Steps of the Process

– Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed

– Cross Reference for Specific Activities to Resolve Data Issues

– Specify Outcomes, Deliverables, Milestones, Timelines, to Resolve Issue


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• Data Quality Methodology

– Qualify & Prioritize Data Issue

– Identify Affected Data Domain

– Identify Affected Data Stewards

– Conduct Data Systems & Data Resource Discovery

– Conduct Root Cause Analysis

– Conduct Cost-Benefit Analysis

– Analyze & Recommend Resolution

– Gain Approval, Funding, Resources

– Resolve Data Issue

• Cross Reference DQ Methodology & Resources

– Who does What and When?


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22 Legend: Gray Block w/Bold X = Active Participant, Block w/Dull X = Optional Participant, * See Appendix for Template

Outcome / DeliverablesProcess Step

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

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X

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X

Pro

gra

m M

an

ag

er

Pro

jec

t Ma

na

ge

r

Su

bje

ct M

an

ag

er M

an

ag

er

Da

ta D

efin

er

Da

ta P

rod

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Da

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se

r

Meta-Data Action Plan

Mapped to Roles

Conceptual Modelof Taxonomy

Data Analysis for Data Listed inStep 3

Mapping of Source Data toData

Change Control, Versioning &Security Requirements

Documentation Validating“Best” Source

Data Movement, User Interface& Functional Development

Data List PerBusiness Requirements

Attributed Logical Model ofTaxonomy

X X X X X XSign Off of Data Validation

in the Repository

X

X

X

Bu

sin

es

s In

form

atio

nM

od

elin

gX

XX

X

1. Develop Conceptual Model /Data Taxonomy

4. Conduct Data Analysis of Attributes UsingData Analysis Template

5. Map Sources of Source Data toRepository Data Structures

6. Assess Change Control, Versioning, Security

7. Selection of the “Best” Sourcefor the Data

8. Design and Develop theData “Engine” and User Interface

2. Further Develop Logical ModelIncluding Attribution of Entities

9. Validate and Test Data

3. Specify Which Taxonomy Attributes Will BeIncluded in the Repository



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Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix

• Communications Matrix Artifact:

– Assists in Formalizing Communications & Awareness Required Content

– Record Cross Reference of Content and Governance Roles

– Formally Identify Communications & Awareness Checklist

– Identify Audience, Content, Message, Media, Timing, …

– Message and Delivery May / Will be Different Depending on Audience

– Specify When / If Refreshes are Necessary


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AUTHORATATIVE CORE

GROUP(STRATEGIC LEVEL)

COMMISSIONER,

CHANCELLORS &

DEPUTY COMMISSIONERS(EXECUTIVE LEVEL)

Florida Department of EducationInformation Governance Communications Plan Matrix

INFORMATION

GOVERNANCE

INTRODUCTION

TECHNOLOGY

GOVERNANCE COMMITTEE(SUPPORT LEVEL)

DATA GOVERNANCE

INTRODUCTION

& VALUE ADD

AUTHORITATIVE

CORE GROUP

INFORMATION

DATA GOVERNANCE

ROLE-BASED ACTIVITY

TRAINING

DATA GOVERNANCE

ALERTS &

TRIGGERED EVENTS

INFORMATION

GOVERNANCE

POLICY

DATA GOVERNANCE

METRICS &

MEASUREMENTS

INFORMATION

GOVERNANCE

DOCUMENTATION

TOOLS

INFORMATION

GOVERNANCE TEAM(SUPPORT LEVEL)

OTIS & ARM DEPARTMENT & POLICY DIVISIONS

PROGRAM DIRECTORS,

DATA DIRECTORS,

STEWARD COORDINATORS(TACTICAL LEVEL)

POLICY STEWARDS

DATA STEWARDS

SYSTEM STEWARDS(OPERATIONAL LEVEL)

FLDOE

Developed by KIK Consulting for internal use only at FLDOE. Last Updated 02-12-2010



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Real-World Data Governance Artifacts to Enable Data Governance – Review

• Artifacts Can Be Internally Developed

– Formalize Roles & Responsibilities

– Formalize Accountability for Data and Information

– Formalize Processes Associated with Governing Data

– Formalize Awareness of Data Governance Activities

– Use Artifacts as a Component of a Successful Governance Program

– Artifacts Become the “Face” of Your Data Governance Program

– Formalize How This Meta-Data is Recorded and Made Available


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Wrap Up & Discussion

• Final Summary

– Real-World Data Governance

– Artifacts to Enable Data Governance

– Thank You for Attending this Webinar

• Real-World Data Governance – Scheduled Webinars

– February 16: The Role of Meta-Data in Data Governance

– March 15: Non-Invasive Data Governance – The Practical Approach

– Visit Dataversity.Com for More Information


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Wrap Up & Discussion

• Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter - TDAN.com Post Office Box 112571, Pittsburgh, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) [email protected], [email protected]

artifacts to enable data goverance

Technology

data governance council

recordthe metadata

seiner kik consulting

bob seiner

series of artifacts

program components

program implementation

model operating model