artur (dervish) derwiszynski - finance · artur (dervish) derwiszynski head of industry, financial...
TRANSCRIPT
ARTUR (DERVISH) DERWISZYNSKIHead of Industry, Financial Services, CEE at SAP
35. Finančna Konferenca, Portorož, May 8th 2018
MASSIVE DISRUPTION IN FINANCIAL
SERVICES
1ST LAYER OF DISRUPTION: CUSTOMERS
• Clinton
Telephone 75 years
Radio 38 years
Television 13 years
Internet 4 years
YouTube 10 months
PokemonGo 19 days
HOW MUCH TIME TO GET 50M USERS
Millennial Disruption Index, April 2017
71% of millenials
rather go to a dentist
than listen to a Bank
Advisor!
Customers go mobile
9,100Branches
closed in
2017
50,000Banking
jobs cuts
1997Level of
employment
2.8 m people
48,000Branches
closed
since 2008
Source: The European Banking Federation, 2018
5000m
2017
25k
1985
750m
2000
AT&T + &^$*@(! -> MOBILE IS NOT WORTH INVESTING (IN 1985)
NOKIA + ‘TOO FRESH TO DISCLOSE’-> SMARTPHONES ARE NOT FOR CALLING (IN 2004)
• First attempt - idea rejected
• Total cost €1.14M
• Rhineland-Palatinate Court of Auditors said “unrealistic”
2ND LAYER OF DISRUPTION: REGULATIONS
• Revised Payment Services Directive (aka PSD 2 / PSD II)
• General Data Protection Regulation
• …more to come…
227M active accountsLess than 10 ppl in compliance reportingRegulators/agencies – direct accessOne database for all finance
VS
3RD LAYER OF DISRUPTION: COMPETITIVE ENVIRONMENT
New Technology
Banking is being extensively disrupted and re-imagined
New EntrantsIndustry convergence
Fully Personalized Lifesystyle & Location based
Consumer
Propositions: Etc. Etc. PSD II ….
INDUSTRY IS NOT A BAREER
• Amazon Lending: $1bn in SMB loans in 2016
• Tencent: 1b active (!) users, 350m bind banking account with WeChat
• Tesla: no driver insurance starting 2020
• Uber: the highest number of new SMB accounts in 2015; morethan Wells Fargo, BofA and Chase – TOGETHER !!!
https://www.sfchronicle.com/business/article/Facebook-isn-t-a-bad-actor-Zuckerberg-tells-12823194.php
• Amazon Lending:• $337M 2015 -> $661M 2016 -> $692M 2017
4TH LAYER OF DISRUPTION: TECHNOLOGY
• Merger – 2000
• Last data warehouses modernization – 2017
• Number of databases acting as a ‘single point of truth’ – 57 (average for unicorns – 3)
• Bernie Madoff -> Chemical Bank (1986) -> CMB takes over CB (1991) -> 22y ‘operating’ a scheme
Incumbents are Fighting Back …
The voice
biometrics
authentication
capability
identifies
customers through
their voice print,
which, similar to a
fingerprint, is
unique to each
person. > 1 million
banking clients in
Asia Pacific are
using this today 3
Money’s best
Mobile App for its
broad
functionality:
transfers, call
back scheduling,
touch ID, remote
security
disabling, intuitive
menu, branch
locator, rewards
& more2
Business Review
Weekly’s most
innovative
company for its
CommBank
Property App
which ties
property
searching,
affordability
pricing & loan
eligibility. 6
1.Rabobank.com2.Money.com3.Citigroup.com4.Barclays.com5.DBS.com6.Afr.com
Most innovative
traditional bank
at Dutch Fintech
Awards for its
ability to adapt
to digitalization
trends,
streamlining &
upgrading
existing
products &
validating new
services 1
Rise, a community
of FinTech
startups, along
with corporate
clients and other
experts, to work
on Barclays’
customer and
business
opportunities and
together help to
create the future
of financial
services. 4
“World’s Best
Digital Bank” by
Euromoney for
embracing
biometrics, AI &
intuitive
technology 5
Customer
EngagementCompliance
(IFRS, BIII…)
Profitability
Existing Legacy
Product
Agility
Incubation
Rapid & agile protoyping
End-to-End business processes in a box
Design thinkinh
Expand step by step into industry fluidity
Share experiences to plan long term transformation
(buy time)Discrete
critical
improvements
… by balancing Digital Improvement and Disruption …
Collaborate & Co-Innovate with FinTechs
The Patterns of Success are Emerging
Inclusive
Digital
Culture
Rejuvenated
Talent Pool
Collaboratio
n with 3rd
parties
Custom
er
Centricit
y
Investments
in Next-Gen
Technology
… and at the same time leverage Key Disruptive Technologies!
Artificial
Intelligence Hyper-
Connectivity (IoT)
Open
Architecture
(API)
Natural
Language
Processing
Cloud
Blockchain
LEONARDO HIGHLIGHTS - 70 FINANCIAL SERVICES USE CASES ANDPROTOTYPES
Artificial
Intelligence Hyper-
Connectivity (IoT)
Open
Architecture
(API)
Natural
Language
Processing
SAP
Cloud
Blockchain
378.000CORPORATES
How SAP helps?
25INDUSTRIES
Hyper - Connectivity
Natural Language Processing
Open Architecture
Blockchain
AI
Cloud
PARTNERSHIPS
TECHNOLOGY
Digital Core Banking E2E
EXECUTION
Innovation Services
Leonardo Centers
Partners
Building a Vibrant Innovation Ecosystem
with You!Customers
System
Integrators
Technology
Partners
Venture Capital
.
Fintechs |
Insurtechs
Digital Partners
Accelerators
SAP Start-up
Programs
Digital Transformations for Customers of all Sizes
All Regions
cloud hybrid on premise
Global
Regional
Local,
Specialized
97% of Banks in the Forbes 2000 innovate with SAP solutions.
All areas of a banks value chain
• 12,000+ banks in 142 countries are SAP customers
• SAP supports 200 million+ active bank accounts
• Our banking customers manage 70 trillion+ in assets
97%
All Lines of Business
All Deployment Options
Retail
Banking
Commercial
Banking
Capital
Markets
Wealth
Management
Central
Banks
Fintech
SAP is global leader in driving digital transformation!
31.12.2017:600.000 visitorsTop 100 attraction in DE
MAKEBIGBUSINESSDREAMS
COME TRUE
Thank youArtur Dervish Derwiszynski
GEIERLAY FACTS AND FIGURESLocation: Mörsdorf
Construction: cable-stayed bridge
overall length: 360 m
Width: 0.85 m running surface, 1.40 m cable railing (trapezoidal cross-section)
Longest span: 360 m
construction height: 1.5 m (including cable railing)
Load capacity: 76.5 t
building-costs: 1,140,000 euros
start of building: May 26, 2015
Completion: September 30, 2015
Opening: October 3, 2015
Toll: no
% of people not entering the bridge: 20
Visitors (as of 31.12.2017) 600.000