as user, i hate user stories
TRANSCRIPT
![Page 1: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/1.jpg)
AS USER, I HATE USER STORIESThoughtWorks Presents! - Munich, 16 November 2016
![Page 2: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/2.jpg)
2
![Page 3: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/3.jpg)
3
![Page 4: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/4.jpg)
4
CUSTOMERS
TEAM
CLIENT
![Page 5: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/5.jpg)
![Page 6: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/6.jpg)
![Page 7: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/7.jpg)
7
CLIENT
PROJECT MANAGER
DESIGNERS
DEVELOPERS
![Page 8: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/8.jpg)
![Page 9: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/9.jpg)
![Page 10: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/10.jpg)
3 PEOPLE
![Page 11: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/11.jpg)
11
![Page 12: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/12.jpg)
LET’S GET TO KNOW EACH OTHER
12
![Page 13: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/13.jpg)
13
MATTEO CAVUCCI @matteomced
![Page 14: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/14.jpg)
14
![Page 15: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/15.jpg)
ALWAYS LOVED STORIES
READING CREATINGWRITING
![Page 16: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/16.jpg)
16
EMBRACE CHANGES INSPIRE PEOPLE
![Page 17: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/17.jpg)
17
WHAT ABOUT YOU?
![Page 18: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/18.jpg)
18
A SMALL OVERVIEW
What is an user story How can
we fix it
Why I hate user stories
![Page 19: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/19.jpg)
WHAT IS AN USER STORY?
19
![Page 20: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/20.jpg)
20KENT BECK
![Page 21: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/21.jpg)
21
NATURAL LANGUAGE NARRATIVES
![Page 22: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/22.jpg)
22
BOOK OF REQUIREMENTS
![Page 23: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/23.jpg)
23
![Page 24: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/24.jpg)
24
![Page 25: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/25.jpg)
25
![Page 26: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/26.jpg)
26
GO TO THE SUPERMARKET AND GET 1 BOTTLE OF MILK
![Page 27: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/27.jpg)
27
IF THEY HAVE ORANGES, BRING 6
![Page 28: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/28.jpg)
28
![Page 29: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/29.jpg)
29
— JEFF PATTON
Shared documents are not shared understanding.
![Page 30: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/30.jpg)
USER STORIES ARE DIFFERENT
30
![Page 31: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/31.jpg)
31
![Page 32: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/32.jpg)
32
LIKE IT OR NOT, WE HAVE STORYTELLING BRAINS
![Page 33: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/33.jpg)
33
![Page 34: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/34.jpg)
34
STORIES ARE CONVERSATIONS
![Page 35: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/35.jpg)
AN USER STORY DEFINITION
CARD CONVERSATION CONFIRMATION
From “Extreme Programming Installed” Ron Jeffries
![Page 36: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/36.jpg)
36
![Page 37: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/37.jpg)
37
![Page 38: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/38.jpg)
38
THIS IS WHY I HATE USER STORIES!
![Page 39: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/39.jpg)
39
INDUSTRIAL
![Page 40: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/40.jpg)
40
DECIDE WHAT TO DO
DOING THE JOB
![Page 41: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/41.jpg)
41
POST INDUSTRIAL
![Page 42: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/42.jpg)
WHAT MAKE PEOPLE MOTIVATED
AUTONOMY MASTERY PURPOSE
![Page 43: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/43.jpg)
43
INDIVIDUAL AND TEAM FREEDOM TO RESPOND MARKET CHANGES
![Page 44: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/44.jpg)
44
STORIES LEAD PEOPLE TO GOALS
![Page 45: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/45.jpg)
45
IT’S HARD TO BREAK OUT OF THE “REQUIREMENT” MINDSET
![Page 46: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/46.jpg)
46
TOO MUCH DEFINITION
![Page 47: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/47.jpg)
47
![Page 48: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/48.jpg)
48
ONE PERSON
![Page 49: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/49.jpg)
49
ARE WE AGREE ON THIS?
![Page 50: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/50.jpg)
50
OHHH
![Page 51: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/51.jpg)
51
OH! OH!
![Page 52: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/52.jpg)
52
I’M GLAD WE ALL AGREE THIS
![Page 53: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/53.jpg)
53
STAKEHOLDERS DON’T KNOW ALL THE ANSWER
![Page 54: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/54.jpg)
54
— GOJKO ADZIC
Getting business stakeholders to design solutions wasn’t
the intention of user stories.
![Page 55: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/55.jpg)
HOW CAN WE FIX IT?
55
![Page 56: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/56.jpg)
56
THINK ABOUT REQUIREMENTS DIFFERENTLY
![Page 57: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/57.jpg)
57
STOP WRITING, START DISCUSSING
![Page 58: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/58.jpg)
58
Handover
STOP WRITING, START DISCUSSING
![Page 59: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/59.jpg)
59
InvolvementHandover
STOP WRITING, START DISCUSSING
![Page 60: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/60.jpg)
60
Involvement
Good questions
Options
Product ideasMinimise rework
![Page 61: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/61.jpg)
61
![Page 62: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/62.jpg)
62
DON’T WORRY ABOUT STORY FORMATS
![Page 63: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/63.jpg)
63
DON’T WORRY ABOUT STORY FORMATS
Template zombies
![Page 64: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/64.jpg)
64
Tell storiesTemplate zombies
DON’T WORRY ABOUT STORY FORMATS
![Page 65: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/65.jpg)
65
Tell stories
Placeholders
Avoid obvious
User side of things
No feature request
![Page 66: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/66.jpg)
66
![Page 67: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/67.jpg)
67
STORIES AS SMALL EXPERIMENTS
![Page 68: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/68.jpg)
68
Prediction
STORIES AS SMALL EXPERIMENTS
![Page 69: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/69.jpg)
69
HypotesisPrediction
STORIES AS SMALL EXPERIMENTS
![Page 70: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/70.jpg)
70
Hypotesis
Small
Right or wrong
Learning
![Page 71: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/71.jpg)
71
![Page 72: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/72.jpg)
72
WATCH OUT FOR GENERIC ROLES
![Page 73: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/73.jpg)
73
Average user
WATCH OUT FOR GENERIC ROLES
![Page 74: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/74.jpg)
74
Actual peopleAverage user
WATCH OUT FOR GENERIC ROLES
![Page 75: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/75.jpg)
75
Provide context
Limit scope creep
Focus
Motivations & impediments
Actual people
![Page 76: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/76.jpg)
76
![Page 77: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/77.jpg)
77
CREATIVITY AND INNOVATION
DISCIPLINED EXECUTION
![Page 78: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/78.jpg)
78
![Page 79: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/79.jpg)
79
![Page 81: As user, I hate user stories](https://reader034.vdocument.in/reader034/viewer/2022042515/58e526ce1a28ab624e8b6849/html5/thumbnails/81.jpg)
81
IF YOU WANT MORE
User Story Mapping Jeff Patton O’Reilly
50 quick ideas to improve your user stories Gojko Adzic Lean pub
Made to stick Chip Heath & Dan Heath Random House