asean th summit 2020 transformation pre-summit … · krrish sehgal programme director asean...

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ASEAN TRANSFORMATION SUMMIT 2020 TH E [email protected] | H +603 2710 7712 | W www.ahtsummit.com Follow AHT Community www.linkedin.com/company/cteventasia/ Pre-Summit Workshops: 7th April 2020 Summit Day 1 & 2: 8th – 9th April 2020 Venue: Intercontinental Kuala Lumpur, Malaysia 15+ CASE STUDIES 250+ ATTENDEES 20+ EXHIBITORS 35+ SPEAKERS Leveraging Human Touch and Technology in the Era of Connected Health

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ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721 www.linkedin.com/company/cteventasia/

Pre-Summit Workshops: 7th April 2020Summit Day 1 & 2: 8th – 9th April 2020Venue: Intercontinental Kuala Lumpur, Malaysia

15+CASE STUDIESTUDIES

250+ATTENDEES

20+EXHIBITORS

35+SPEAKERS

Leveraging Human Touch and Technology in the Era of Connected Health

INTRODUCTION TO ASEAN HEALTHCARE SUMMIT 2020

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

Dear Colleagues,

In today's healthcare landscape, human touch and digital technology arebecoming strong components of improving population health as we are currently facing the next evolutionary change in healthcare and living through one of the most dynamic ages in the history of medicine. As demand for health services continues to rise and time-pressured doctors attempt to treat their patients as efficiently as possible, it is time for health providers focusing on digital technology and transformation to integrate the human element into their offerings to provide the best of both worlds.

The most interactive healthcare summit in Southeast Asia is coming to Kuala Lumpur again next 7 – 9 April 2020 to address the most pressing issues in the healthcaresector. The summit with the theme of ‘Leveraging Human Touch and Technologyin the Connected Health Era’ promises to be even larger and will feature keynotes sessions emphasising on the digital health ecosystem, public health systems transformation, universal health coverage, robots in healthcare, integrated hospitals and burnout in HCW. These will be supported by 4 focused streams on ‘healthcare digitalisation & innovation’, ‘value based & patient centered care’, ‘patient safety & quality’ as well as ‘lean management & operations excellence’. Additionally, the pre-conference workshops on 7th April, will provide attendees an opportunity to expand learning in more comprehensive sessions from their selected session.

Join healthcare leaders across Southeast Asia this exclusive journey to discuss the current and future opportunities in healthcare.

We look forward to seeing you 7-9 April, at the ASEAN Healthcare Transformation Summit 2020!

Krrish SehgalProgramme DirectorASEAN Healthcare Transformation

Keep up to date to the latest trendson healthcare transformation

Meet the industry colleagues

Establish new contacts & collaborations

Find / Buy specific solution or service

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Why Delegates Attend AHT ?

“AHT 2019 provided information on the ongoing changein healthcare and a good platform to meet other hospitalleaders focusing on improving through innovation and transformation.”

Testimonials (2019 Edition)

Sang-Ho LeeChairman, Wooridul Spine Hospital

David RowlandsCEO, Digital HealthWorkforce Australia

Masahiro KannoCEO, Keiju Medical Center Japan

“Very well organised summit with good balance ofinformation exchange and networking opportunities.”

“Amazing speaker line-up and very interactive paneldiscussion that provided us with more experience and knowledge.”

AHT 2020 SUMMIT OVERVIEW

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

WHO ATTENDS ?

C-LEVEL EXECUTIVES, DIRECTORS, GENERAL MANAGERS,DEPARTMENT HEADS AND MANAGERS INVOLVED IN: FROM THE FOLLOWING INDUSTRY SECTORS:

Healthcare ManagementOperationsInformation TechnologyDigital HealthcareQuality & SafetyMedical

Human ResourcesNursingStrategy & FinancePatient ExperienceMarketing

Healthcare Providers (Public & Private)PharmaceuticalsMinistries & Government BodiesTech-providersAcademia & Consulting Firms

Hear transformation case studies from Seoul National University Bundang Hospital, Ministry

of Health Transformation Office Singapore, Apollo Hospitals, NUHS and many others.

Learn how Ministries of Health in the Asian region are working towards achieving Universal Health Coverage through collaboration, technology and

human touch.

Interact in panel discussions on digital first healthcare strategy, women leaders shaping

the diversity agenda in healthcare, the evolving role of robots in changing the face of health-

care, burnout in HCW and many others.

Choose your preferred dedicated stream on Healthcare Digitalization & Innovation, Value

Based & Human Centered Care, Patient Safety & Quality, Lean Management & Operations

Excellence.

Network with health leaders across Asia ranging from healthcare providers, pharma,

government bodies, tech-providers, academia and consulting firms

Select the right technology to enable the transformation and improvement journey in

your respective organizations.

WHY ATTEND ?

ESTEEMED SPEAKER PANEL

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

Lim Cher WeeChief Operating Officer

Ministry of Health, Office for Healthcare Transformation Singapore

Dato’ Dr. Jacob ThomasChairman & Group Medical Advisor

Ramsay Sime Darby Health Care

Assistant Professor Ngiam Kee YuanGroup Chief Technology Officer

National University Health SystemSingapore

Hee Hwang Chief Information Officer

Seoul National University Bundang Hospital

Dr. Qasem Ahmed Al Salmi Director General

Royal Hospital Ministry Of Health Oman

Sherene AzliChief Executive Officer

Malaysia Healthcare Travel Council

Ong Pang HaoVentures, Programmes

(Integrated General Hospital)Ministry of Health, Office for Healthcare

Transformation Singapore

Gaurav LoriaGroup Chief Quality Officer

& Head OperationsApollo Hospitals Group

Dr. Manus PotapornDeputy Director General

(Medical Services)Ministry of Public Health Thailand

Dr. Hong FUNGExecutive Director & CEO

CUHK Medical Centre

Jane L. GriffithsChief Nursing Information Officer

Dubai Health Authority

Datuk Dr. Kuljit SinghMedical Director

Prince Court Medical Centre

Trish HoganChief Executive Officer

Subang Jaya Medical Centre

Dato’ Dr. Chong Chee KheongDeputy Director General

(Public Health)Ministry of Public Health Malaysia

SUMMIT SCHEDULE DAY ONE (8th April 2020)

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

Registration

Welcome Address by CT Asia & Chairperson’s Opening Remarks

Morning Keynote: How to Leverage Digital Technology in Healthcare without Losing the Human Touch? Digital technology has become an integral part of the healthcare industry, for both providers and patients. The past few years have givenus many advances in digital healthcare: electronic health records (EHRs), wearable devices, care management software, apps that playa critical role in monitoring patient vital signs. We’re all forced to reckon with: that, in the rush to digitize every aspect of the healthcarejourney, we’re losing the human touch that distinguishes care interactions from everything else in the patient’s life. In this session, wediscuss on finding the ‘sweet spot’ that combines tech with the human touch for better health delivery. • Why the human touch still matters? • How to make digital platforms accessible and attractive for patients • Driving patient empowerment with connected health technology

Opening Keynote Address on Healthcare 2020 (Reserved for Minister of Health Malaysia)

Morning Coffee & Networking Break

Keynote Presentation (Sponsored Session)

C-Suite Panel Discussion: Implementing a Digital-First Healthcare Approach to Create World-class Experience for Patients

Supporting the Value Based Equation - A Case Study of Singapore’s Integrated Woodlands Health Campus

Panel Discussion: Accelerating the Pace of Transformation in Public Health Systems Towards Achieving Universal Health Coverage(UHC) Public healthcare systems are experiencing a historic period of change globally. This period of change is creating importantopportunities to establish more sustainable models to improve population health. As Universal Health Coverage continues to bechampioned and rolled out globally, the important role of primary healthcare has drastically changed in today’s era. Hear frompublic health leaders on getting the full scope of health systems transformation right and all efforts needed to make globaluniversal healthcare a reality.

Digital to the Core: A Roadmap for C-Level Executives to Become a Digital Leader in Healthcare

Lunch

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Dr. Qasem Ahmed Al Salmi, Director General, Royal Hospital Ministry of Health Oman

Dr. Hong Fung, Executive Director & Chief Executive Officer, CUHK Medical Cehntre

Panellists:

Dato’ Dr. Chong Chee Kheong, Deputy Director General (Public Health), Ministry of Public Health Malaysia

Dr. Manus Potaporn, Deputy Director General (Medical Services), Ministry of Public Health Thailand

Panellists:

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

STREAMS

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SUMMIT SCHEDULE DAY ONE (8th April 2020)

HEALTHCARE DIGITALISATION & INNOVATION VALUE BASED & HUMAN-CENTERED CARE

How SNUBH is Driving Digital Transformation in HealthcareThroughout South Korea?• A glimpse into the Healthcare Innovation Park which creates synergy by linking industry, academia, research and hospital• Utilisation of cloud technologies, preparation of data science and the aggregation of clinical, IoT and genomic data

Transform Primary Care with Value-Based Models to ImpactDownstream Costs and Quality• TBC• TBC

Unlocking the Full Potential of EMR (Sponsored Session)Exploring The Role of Pharma in the Value-Based Transition(Sponsored Session)

Implementing Artificial Intelligence in Clinical Practice Refocusing on the Humanity in Healthcare

Panel Discussion: Unleashing the Power of Healthcare DataAnalysis to Improve Care and Save Lives• Create a work culture that prioritizes data-driven decisions centred around patient outcomes• Address data gaps early to successfully deliver more accurate performance outcomes• The need for better data protection needed to combat cybercrime

Panel Discussion: How to Move from Fee-for-Service Model toValue-Based Care Successfully?• What are the performance requirements? • How do we know they measure true quality of care? • Will physicians be able to continue to make decisions in the best interest of the patient? • Will capitation or risk sharing mechanisms create yet more administrative burden for providers?

Hee Hwang, Chief Information Officer, Seoul National UniversityBundang Hospital

Evening Tea & Networking Break

Panel Discussion: The Increasing Role of Robots in Changing the Face of HealthcareThe robotic revolution happening in healthcare wherein robots have made tasks and procedures more efficient and safer. Therelationship between humans and robots will be very important in the coming years. The expert panel in this session will discuss onbenefits, implications, challenges and social aspects of robots in healthcare.• Understanding automation’s potential in healthcare• Where robots are replacing humans and where they can’t yet?• Potential challenges for robotics in healthcare; ethical, privacy and regulation concerns

Closing Remarks & End of Day One

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Dr Ngiam Kee Yuan, Group Chief Technology Officer,National University Health System Singapore

SUMMIT SCHEDULE DAY TWO (9th April 2020)

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

Registration

Chairperson’s Remarks

Morning Keynote (Sponsor)

Panel Discussion: Understanding Objectives of Different Players in the Healthcare Ecosystem and What Strategies They Have

Morning Coffee & Networking Break

Keynote Presentation

Panel Discussion: How Women Leaders are Shaping the Diversity Agenda in Healthcare?The healthcare industry has an opportunity to lead in the next phase of establishing gender and racial equity. In taking the lead, itstands to benefit economically and socially. Research also shows that women make 80 percent of the healthcare decisions for theirfamilies, to the extent that they are now known as “Chief Medical Officers” of their families. In this session we understand why weshould be proud of the momentum of women in the healthcare industry and what can be done to solve the barriers faced by womenin healthcare.• Breaking down the steps to success for women leaders in healthcare• How can we work together to drive gender equality in healthcare setting?• What can be done to address workplace microaggressions and incivility towards women?

Panelists:Sherene Azli, Chief Executive Officer, Malaysia Healthcare Travel CouncilTrish Hogan, Chief Executive Officer, Subang Jaya Medical CentreDr. Lies Dina Liastuti, President Director, Cipto Mangunkusumo General Hospital Jakarta

Case Study: Deploying Technology for a Successful Integrated Health System Delivery

Lim Cher Wee, Chief Operating Officer, Ministry of Health Transformation Office SingaporeOng Pang Hao, Ventures, Programmes (Integrated General Hospital), Ministry of Health Transformation Office Singapore

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Lunch1245

Where Art Meets Science: The Next Level of Patient Experience

Michael Mitchell, Hospital Director, Bangkok International Hospital

E [email protected] | H +603 2710 7712 | W www.ahtsummit.comFollow AHT Communitywww.youtube.com/channel/UClQjJshY4jKFcBVcMjK2WXQwww.facebook.com/ASEAN-Healthcare-Transformation-110744533673721

ASEANTRANSFORMATIONS U M M I T 2 0 2 0TH

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SUMMIT SCHEDULE DAY TWO (9th April 2020)

PATIENT SAFETY & QUALITY LEAN MANAGEMENT & OPERATIONS EXCELLENCE

The Frontline SUPERSTARS of Healthcare: Nurses as a Key in Patient Safety and Quality Improvement

Transitioning from Traditional to Digital Lean for EffectiveChange Management

Stream Presentation (Sponsored Session) Stream Presentation (Sponsored Session)

Embedding Safety Culture in a Multi-Speciality Hospital Chain – Award Winning Apollo Safety Development Model

Making the Business Case: Measuring ROI in Your HealthcareImprovement Project

Panel Discussion: Creating the Right Communication StrategiesTowards a Patient-Safe Culture

Panel Discussion: Winning Methods to Drive a High-PerformanceWorkforce in Healthcare• What does a high-performance culture look like?• Getting the right people on the team• The role of HR in developing the next generation of healthcare professionals

Evening Tea & Networking Break

Panel Discussion: Extinguishing Burnout and Reducing Workload Among Health Care WorkersThe health care environment—with its packed workdays, demanding pace, time pressures, and emotional intensity—can put physiciansand other clinicians at high risk for burnout. As evidence of high levels of stress and burnout among mental health professionals hasemerged globally, the World Health Organization (WHO) has for the first time recognized ‘burn-out’ in its International Classificationof Diseases (ICD). In this session, we dive deep to explore what can be done to help HCW address this issue and how recognizingburnout can prevent decrease in the quality of patient care.

Closing Remarks & End of Summit

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STREAMS

Gaurav Loria, Group Chief Quality Officer & Head Operations, Apollo Hospitals Group

Gaurav Loria, Group Chief Quality Officer & Head Operations, Apollo Hospitals Group

Jane L. Griffiths, Chief Nursing Information Officer, Dubai HealthAuthority

Jane L. Griffiths, Chief Nursing Information Officer, Dubai HealthAuthority

Panellists:

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