Ashley Brooks National Patient Champion

@patientchampion

Portsmouth Hospitals NHS Trust

14th May 2014

The NHS Constitution The NHS belongs to us all.

The NHS belongs to the people.

“Its is there to improve our health and well being, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives. It works at the limits of science-bringing the highest levels of human knowledge and skill to save lives and improve health. It touches our lives at times of basic human need, when care and compassion are what matter most”.

Its about us together

Can WE deliver World Class Care -

consistently ?

What Does This Number Mean To You ?

4143

Why Care About What Patients Think ?

My Love affair with the NHS

If you involve me you learn

from me

Look Closer, What Do You See ?

My Mum 1958

My Mum 2013

The Point of The NHS

Kindness

The Point of The NHS

Dignity

The Point of The NHS

Respect

The Point of The NHS

Listen

The Point of The NHS

Love

The Point of The NHS

KindnessDignityRespectListenLove

TRUST

Empathy – the Human Connection to Patient Care

http://www.youtube.com/watch?v=D12TDsfCzb4

Thank YOU for listening

Any questions ?