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TRANSCRIPT
Simplify Cloud Adoption
Ashwin Waknis
CA Technologies
18th January, 2013
� CA Technologies – A Quick Introduction
� “Where Do I Start?”
� Cloud Adoption – One Simple Approach
� What’s Moving to Cloud? – Some Examples
� Current and Future State of IT Service Delivery
� Unified Automation with CA Technologies
� AppLogic Cloud Platform
� Case Studies
� Questions
Agenda
About CA Technologies
ENGINEERED FOR SERVICE PROVIDERS
30+ YEARS EXPERIENCE - GLOBAL REACH
10 of 10 Global Tier1 service providers
10 of 10 Cable service providers in NA
10 of 10 top internet service provider in NA
5 of 5 top commutations providers
20 of 20 top global banks
13 of 15 top financial services companies
10 of 10 largest federal agencies
9 of 10 top pharmaceutical companies
RANKED #1 IT Mgt Software Vendor by Revenue.*
RANKED #2 Cloud Systems Mgt Software Vendor**
WE FOCUS ON YOUR MARKETS
PROVEN LEADERSHIP
CA Technologies is a leading provider
of IT management software and
solutions to global service providers,
private and public enterprises:
• Broad and deep portfolio of
solutions – ‘land and expand’
opportunities
• Innovative development and
acquisitions - stay ahead of the
competition
• Multi-platform and system agnostic
with flexible pricing models - extend
your business and ‘pay as you grow’
*Forrester Research, Inc., “Who’s Who In IT Management Software 2.0”, August 17, 2010
** IDC, “Worldwide Cloud Systems Management Software, 2011-2015 Update and 2010 Vendor Shares”,
Document No. 231493, November 2011.
Customer Dilemma
Where do I start?
Where am I in the cloud adoption maturity cycle?
What the best approach to cloud, for
me?
What workloads are best fit for cloud?
What should my adoption roadmap
look like?
Customer
Cloud Adoption Roadmap – One View
Step 1: Inventory Step 2: Assessment
Step 4: Build Roadmap
Step 3: Define
Architecture
Step 5: Iterative Cloud
Migration
Step 6: Manage Cloud
Application Assessment and Selection
Application Inventory
• Infra Inventory: Servers, storage, network
• Performance & Utilization
• App type, priority, SLA
• Middleware
Application Dependency
• Type (DB, message, web services)
• Up/down stream dependency
• Size and type of payload; Real time/batch
Application Rationalization
• Usage pattern
• No. of users
• Frequency
• Data used
Application Categorization
• Priority 1, 2, 3, …
• Business or IT
• Owner organization
• Business process it supports
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Cloud Readiness Analysis
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
• Service Levels
• Inter-dependency
• Payload - Size and Type
• Business Criticality
• Usage Pattern
• Regulations and Compliance
Identify Candidates for Cloud
• Capex/Opex, Scalability
• Time to market
• Availability
Define your success criteria for those apps
What workloads are we seeing move to Cloud delivery?
� Non critical IT applications
� Single virtual appliance workloads
� Simple Dev and Test systems
� Mature packaged offerings like email and collaboration
� Batch processing jobs with limited security requirements
� Applications with no or loose coupling
� Isolated workloads where latency between components is not an issue
� Storage solutions / storage as a services
� Backup solutions / backup and restore as a service
� Packaged ERP workloads – Designed for on-premise
� Government regulated – Healthcare, Financial• HIPPA, SOX
� Highly interdependent & tightly integrated systems
� Heavy OLTP & database applications� Workloads which depend on sensitive data
normally restricted to the enterprise• e.g. employee information, health care records
� Workloads composed of multiple, co-dependent services
• High throughput online transaction processing
� COTS applications which does not have a virtualization or cloud aware licensing strategy
� Workloads requiring detailed chargeback or utilization measurement as required for capacity planning or departmental level billing
… And which ones are not!
What Does & Does Not Work Well in Cloud
Application Architecture AssessmentRecommendations for Cloud Migration
Conduct an architectural assessment of application from a functional and technical architecture with mapping to cloud migration as a objective
Assessment of application from specific cloud platform suitability point of view
Analyze the application for usage patterns, performance metrics, deployment configurations, SLA guarantees, security and operational requirements
• Review the existing
architecture and
implementation
• Analyze key business and
technology challenges
• Document stakeholder
expectations from the
migration to Cloud
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Hybrid Cloud To-Be ArchitectureAn Example
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Applications Migration Roadmap
• Take applications identified in step 2 and build dependency tree
Interdependency
• Identify tools to use, build or customize to migrate applications
Tools
• Effort estimate based architectural complexity, technology stack and dependencies
Schedule
• Cost of cloud migration based on the target cloud
Cost
• Identify pilot application to create comfort and baseline
Pilot
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Iterative Cloud Migration
Migration Engine
� Leverage one or more tools where
appropriate to automate migration
� Full or partial automation
� Support for live migration – No
interruption to the business
� Support migration from all major
virtualization platforms
� Support P2V & P2C migration
� Linux & Windows support
Enterprise Data
Center
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Hybrid Cloud Management
Inventory AssessmentApp and
Deployment Architecture
Build Roadmap
Iterative Cloud
Migration
Manage & Support
Hybrid Cloud
Challenges
• Server management in various cloud including private cloud
• Heterogeneous cloud environments add complexity to IT infra management
• Cloud management platforms by cloud vendors are minimalistic
• Most public cloud management software are focused on managing their own cloud
Capabilities to Look For
• Ability to manage the hybrid cloud from a single plane of glass
• Get Visibility - You can’t control it so start to contain it
• Cloud-enable your infrastructure
• A true cloud, not just virtualization
• Add public cloud(s) for hybrid solutions
• Control VM sprawl
• Repeatable, template-driven process
• Stop IT leakage
• Self-service portals that combing automated provisioning and approved configurations
current state of IT service delivery
AcquisitionApproval
Issue Purchase Order
Handle Shipment
Install HW
15.0
15.0
15.0
240.0
Min
Min
Min
Min
Document the Request
Approve Request
Issue Work Order
Feedback Results
60.0
30.0
15.0
15.0
Min
Min
Min
Min
Install OS
Install Application & DB
Configure Settings
Load Data
240.0
240.0
240.0
240.0
Min
Min
Min
Min
Adjust Firewall Settings
Apply Access Control
Start Security Monitoring
Apply Threat Protection
15.0
15.0
15.0
15.0
Min
Min
Min
Min
Update CMDB, Asset DB, Licenses
Apply Monitoring Controls
Apply Backup Schedule
Apply Patch Control
15.0
15.0
15.0
Min
Min
Min
Min
Apply SLA Context
Trigger collection of SLA data
Track Service Usage
Collect Chargeback Data
15.0
15.0
15.0
15.0
Min
Min
Min
Min
Issue RFC
Change Impact Assessment
Authorize & Document Changes
Test & Execute Change
15.0
15.0
15.0
120.0
Min
Min
Min
Min
Total Cycle Time: Days? Weeks? Months?
Request Service Provision
HWInstall
SWSecureData
ApplyManagement
Controls
FormalizeService
Bring Service into Production
15.0
future stateautomated, orchestrated, elastic service delivery
15.0
0.0
0.0
Min
Min
Min
Min
Track Service Usage
Collect Chargeback Data
0.0
0.0
Min
Min
Install Virtual Machine
0.0 Min
Load Image
0.0 Min
Self Service Request
Approve Request
Issue Work Order
Feedback Results
0.0
= Automation
= Orchestration
Request
Service Provision
HWInstall
SWSecure
Data
Apply
Management
Controls
Formalize
Service
Bring Service into
Production
Total Cycle Time: Minutes
Agile Cloud Delivery - Delivering IT as a Service
IT as a Service, Run IT like a business
* All IT capabilities are services provided to enterprise users
* Service has a cost associated with it. One time and/or hourly, monthly
* Services have an SLA
* IT provides usage data for granular P&L
* Extensive reporting and analytical data to business unit
Service Catalog
All IT services part of this catalog
Automation
Faster and error free service
Metering & Billing
Measure what is getting used, Account for the usage
Pay Per Use
Operational expense to business users
Agile Cloud Delivery = 4 Functional Use Cases
17
Demand
Time
Increasing Demands on IT
Sustained Budget
pressures
OPEX
$$$
CAPEX
$$$
REVENUE
$$$
Turnkey application acceleration
Automated service delivery
Systems provisioning & config
management
Capacity optimization
Standardize & Optimize
Hardware
Automate &
OrchestrateAccelerate & Deliver
CA internal only
CA ProductFunctional Use Case
Agile Cloud Delivery Functional Use Cases & Products
Turnkey Application Acceleration
Automated Service Delivery
Capacity Optimization
Systems Provisioning
& Configuration Management
CA AppLogic
CA Automation Suite For Clouds
CA Capacity Management
CA Server Automation, CA Configuration Automation & CA
Network Automation
CA internal only18
CA Agile Cloud Delivery Copyright © 2012 CA Technologies. All rights reserved.
Process Automation
CA Technologies’ Unified Automation approach
Service Catalog
ServiceService
ApplicationApplication
Infrastructure Infrastructure Client
Automation
Configuration AutomationAppLogic
Network Automation
Server Automation
Workload Automation
Capacity Management
VirtualPools
Physical Servers
External CloudStorageNetwork Grid
FabricInternal Cloud
CA Automation Suite for Clouds - open, modular & flexible
Catalog of Automated Services
Process Automation & Orchestration
Self Service Portal C
A S
erv
er
Au
tom
atio
nIaaS
Server Automation
CA
Ap
pLo
gic
AppLogicCloud Grid
Am
azo
n E
C2
Amazon
VC
E Ia
aS
VCE IaaS
CA
Wo
rklo
ad
Au
tom
atio
n
Workload XaaS…
VM
war
e
vClo
ud
Dir
ect
or
vCloud
VD
I
VDI
Uniquely able to aggregate and unify management of all types of cloud services…
regardless of where the cloud resides, how it was built
or which vendor provided the underlying software or hardware
CA AppLogicApplication centric cloud computing platform
With CA AppLogic you can:
• Virtualize the entire application AND its infrastructure
• Create, deploy and manage it all as a “single unit” or
“Virtual Business Service”
• Quickly scale or migrate the entire application &
infrastructure
• Configure & provision new instances of an application
in minutes
• Deploy business services quickly while lowering costs
“AppLogic is a different animal from its IaaS competitors. Although it provides the core IaaS
capabilities, its focus is really on application deployment and management, which gives its xSP
partners differentiation right off the bat. AppLogic has a core capability in managing the
availability and elasticity of applications as a complex workload, and its desired behaviors can be
described to AppLogic, which will take action automatically to achieve these aims.”
Forrester Research, Inc. | Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers | December 12, 2011
Benefits of a Virtual Business Service
Time to market helps to rapidly provision
complete application infrastructure
Agility and control helps to retain
greater control while meeting
agility requirements of the business
Portability allows easier movement of
complex applications among data centers
Business continuity helps to reduces
CAPEX for disaster recovery sites
Cost efficiency achieved via virtualized
platforms using commodity hardware
to help avoids vendor lock-in
What do Enterprise customers need in Cloud ServicesLook at the entire picture
Desktop as a Service
Backup as a Service
PaaS
Capacity Management
DR as a Service
Vertical SaaS Apps
IaaS
Service Management
XaaS
Infrastructure Management
Nimsoft Monitor
Available as a SaaS or easy-to-deploy and manage on-premise configuration
A unified view of IT,now in your pocket.
Simple,
powerful
SaaS-based IT
monitoring
Provides a unified view of
internal and external IT
Automated IT discovery and deployment
Increased visibility allows
safe adoption of new technology
CA CloudMinder™Suite of IAM Cloud Services
Advanced AuthenticationAdvanced Authentication
• Secure software credential• One-time password• Roaming support (mobile devices)• QnA, OATH, certificates• Risk analysis• Adapative authentication• Device identification (geolocation)• Fraud prevention (user behavior)
Risk-based AuthenticationRisk-based Authentication
Federated SSOFederated SSO
• Standards-based federation• Just-in-time provisioning • Integration with other CloudMinder
services
• Standards-based federation• Just-in-time provisioning • Integration with other CloudMinder
services
Identity ManagementIdentity Management
• User Management • Access request• Provisioning• Identity Synch
• User Management • Access request• Provisioning• Identity Synch
CA CloudMinder Single Sign OnCA CloudMinder Single Sign OnCA CloudMinder Identity ManagementCA CloudMinder Identity Management
CA CloudMinder Advanced AuthenticationCA CloudMinder Advanced Authentication
CA Automation Suite: Cadence Success Story
− Leader in electronic design automation (EDA)
− 4,500 staff, DC in San Jose & worldwide
− Hardware refresh
− Low server utilization
− Weak virtual mgt.
prevents broad rollout
− Provisioning tool slow,
high-touch, inflexible
− No dynamic self-service
for private cloud
− Unique CA management
for virtual systems:
− Self-Service
Reservation Mgmt
− Config Mgmt &
Provisioning
− Process Automation
− Service Assurance
− Broader virtual roll-out
− Increased utilization
− Deferred hardware $$
− Reduced Op-Ex with
automatic provisioning
− Ensured SLAs with
assurance, self-service
SolutionChallenge Benefits
CA Client Automation: Punjab National Bank Customer Success
� Punjab National Bank (PNB) is the second
largest bank in India with 5,000 branches,
55,000 employees and 56 million customers
− Safeguard customer
service levels during
period of rapid growth
− Ensure availability of core
banking application
− Replace manual IT
management
− Resolve problems quickly
− \
− CA Service Desk Manager
simplifies incident
management
− CA IT Client Manager
supports remote
management
− CA eHealth PM and CA
NSM enable rapid fixes
− Resolution times reduced
by 60 per cent
− Enhances customer service
levels
− Fewer issues reported
− Minimizes IT costs
− 165 per cent ROI achieved
SolutionChallenge Benefit
AnswerCapacity Mgmt. &
Reporting Suite
for SAP
Use CasePredicting Impact of Change: Mission Critical Application
SolutionSaved $5M in
hardware &
uncovered design
issue
Problem
$12M
infrastructure
cost for new SAP
deployment
Over utilized resources impacting business services while under
utilized resources creating waste
Achieved optimal
resource utilization
PGi is a leading provider of advanced
meeting, conferencing and
collaboration services. PGi operates in
24 countries and serves 90% of the
Fortune 500.
AppLogic Customer Success: PGi - SaaS Premier Global Service
Challenge� Quickly secure scalable
data center resources
near the new markets it
will serve
� Would take 6 months to
purchase new hardware
and 4-6 weeks to deploy
software
Results
� Able to spin up
5 new virtual data
centers for the cost of
1 physical data center
� Provisioning new
resources now takes
2-5 days, start to finish
Solution� Leverage CA AppLogic
to Virtualize the
application and its
supporting infrastructure
� PGi can choose the
provider with the right
price points and coverage
for each new market it
enters
More Success Stories at
http://www.ca.com/us/Success-Stories.aspx
Questions?
Thank You