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Asia Pacific Risk Symposium 2020 Data management & governance: Moving from data impediment to data enablement 28 August 2020

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Page 1: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Asia Pacific Risk Symposium 2020Data management & governance:Moving from data impediment to data enablement

28 August 2020

Page 2: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

PwC 2

Session 3 | DataMoving from data impediment to data enablement

PwCAsia Pacific Risk Symposium 2020

George LuPartnerPwC China

Jon BensonPartnerPwC Australia

Andrew HolmesPartnerNew Zealand and Asia Pacific D&A Leader

David WangChief Audit Executive, Volkswagen Group China)

Dr Yu Hui Yao Group Head of DataFWD Group

Ronald ChungManaging DirectorPwC Singapore

Aug 2020

Page 3: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Agenda

1. Concept of Digital Trust

2. Building the case for Doing Data Well

3. Guest speakers: How Doing Data Well has enabled strategic agenda

4. Time for questions

Asia Pacific Risk Symposium 2020 Aug 20203

Page 4: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Introduction:Concept of Digital Trust

Page 5: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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What is Digital Trust?

A holistic approach to ensuring digital assets are protected and delivering value

Data

Cyber Technology

Digital Trust

Strategic

Operational

Data• Trusted & Fit-for-purpose• Protected from Misuse• Delivering Value

Technology• Aligned to Business Needs• Resilient and able to deal with• Disruption and Volatility

Cyber• Effectively protected from threat actors

Aug 2020Asia Pacific Risk Symposium 20205

Page 6: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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A systematic and formalised approach

Establishing the right strategic intent

Data

Strategy &Roadmap

Roadmap Delivery

Technology

Cyber

Enabling the execution on strategy

Compliance& Assurance

Delivering the confidence that what should be working is working

Aug 2020Asia Pacific Risk Symposium 20206

Page 7: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Building the case for Doing Data Well

Page 8: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Understanding what it takes to ‘Do Data Well’…

1. Align data governance with your strategic business agenda

2. Consider the long-term commercial implications of data use and sharing

3. Answer the ‘should we’ as well as the ‘can we’ question

4. Think beyond control – think ‘enabler’

5. Invest in cultural shifts required to become data-driven

6. Use technology to streamline and improve data governance practices

• Improved agility and oversight• Data protection and sharing,

operational resilience and regulatory trust

• Increase Return on Investment from data

• De-risking Digital/Data-centric transformation

• Reducing inefficiency and waste

“How do leading organisations strike the balance between data driven value creation and data governance?”

2020 is about demystifying roadmaps from impediment to enablement

In 2019 we introduced the need to ‘Do Data Well’

“Organisations can no longer afford to deal with inaccurate, inconsistent, and untimely data…”

Aug 2020Asia Pacific Risk Symposium 20208

Page 9: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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New technologies are increasing the scale and complexity of the data

Digital Transformation Automation

Machine Learning

Artificial Intelligence

Asia Pacific Risk Symposium 2020 Aug 20209

Page 10: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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‘Data predators’ are driving disruption and competition

Cyber Threats & The Dark Web

Cambridge Analytica

Open Banking

10Aug 2020Asia Pacific Risk Symposium 2020

Page 11: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Scrutiny and regulation is rising

GDPR & CCPA

Consumer Data Right

Data Sharing & Release

Executive Accountability Regimes

Banking Regulations (CPS234, CPG235, and BCBS 239)

Aug 2020Asia Pacific Risk Symposium 202011

Page 12: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Regulators Third Parties/Supply Chains

Stakeholders expect data will be safe

Consumers

Aug 2020Asia Pacific Risk Symposium 202012

Page 13: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Cloud - Data is being distributed outside the enterprise

Technology debt from historical decisions

Business managed IT/End User Computing (e.g. Access DB, Excel)

The data quality challenge is getting more difficult

Aug 2020Asia Pacific Risk Symposium 202013

Page 14: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Monetisation(Business Value)

Privacy(Confidentiality &

Sensitivity)

Protection(Security)

Quality(Fitness for Use)

Compliance(Enforcement)

Ethics(Data Use

Governance)

A holistic model of data governance includes six key capability areas:

Aug 2020Asia Pacific Risk Symposium 202014

Page 15: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Organisations need a integrated data strategyOrganisations can no longer afford to deal with inaccurate, inconsistent, and untimely data...

Boards and Executives need timely and accurate information to navigate turbulent markets

Finance and Operationalfunctions need to optimise data spend and reduce inconsistent sources of truth

Risk professionals need confidence that data is being protected in line with customer and regulatory obligations

Transformation Programmesneed to avoid delays and overruns attributable to legacy data quality challenges

Aug 2020Asia Pacific Risk Symposium 202015

Page 16: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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Through a systematic approach organisations can move from dealing with issues to enabling value realisation....

From impediment To enablement

Failed/delayed transformationprojects due to legacy data challenges

Excessive spend resulting in ‘point solutions’ and untrusted data silos

Inaccurate/untimely/inconsistent executive and operational reporting

Data regulation breaches/ransomware and cyber attacks

De-risking digital/Data-centric transformation

Increased ROI on data spend

Improved agility and oversight

Protecting privacy, operational resilience and regulatory trust

Reducing inefficiency and wasteDouble handling, rework and manual errors resulting in quantifiable cost

Data Strategy & Roadmap

Offence

Def

ence

Moving from data impediment to data enablement

Aug 2020Asia Pacific Risk Symposium 202016

Page 17: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

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POLL - What is the current state of your organisations data strategy?

Aug 2020Asia Pacific Risk Symposium 202017

We are yet to define the importance of data for ourorganisation.

We are in the process of developing a Data Strategy andRoadmap.

We have an endorsed Data Strategy and Roadmap that alignedwith business priorities.

22.3%

55.4%

22.3%

Page 18: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Dr. Yu Hui YaoGroup Head of Data, FWD Group

Ronald Chung Managing Director, PwC Singapore

Page 19: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

David WangChief Audit Executive, SAIC Volkswagen

George LuPartner, PwC China

Page 20: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Time for questionsPlease leave any questions for our speakers in the question box

Page 21: Asia Pacific Risk Symposium 2020 · • Improved agility and oversight • Data protection and sharing, operational resilience and regulatory trust • Increase Return on Investment

Thank you

This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.© 2020 PricewaterhouseCoopers Limited. All rights reserved. PwC refers to the Hong Kong member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.

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