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Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TRANSFORMATION – Unlocking the value of data, processes and people with TECHNOLOGY
Kim JaeSon Vice President, (Asia) Tax & Accounting Thomson Reuters
Presented by
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
PLANNING IFRS
BRAZIL
REPORTING
INDIRECT TAX
ACCOUNTING
CHINA
TRANSFER PRICING
INCOME TAX
COMPLIANCE OECD
AUDIT DEFENSE
HEAD OF TAX – A HEAD FULL OF RESPONSIBILITIES & CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASH FLOW
COSTS
TAX RATE COMPLIANCE
RISK
METRICS THAT MATTER
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
DATA PEOPLE PROCESSES
CHALLENGES IMPACTING EFFICIENCY ACROSS TAX OPERATIONS
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
GLOBAL TAX TEAM
REQUEST DATA
FINANCE / IT
DEPARTMENTS
WAIT…
GAINING ACCESS TO QUALITY DATA
DATA CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
PLANNING COMPLIANCE AUDIT ACCOUNTING
TAX FUNCTIONS DO NOT LEVERAGE WORK & CALCULATIONS,
DUPLICATED TIME IN COLLECTING AND MANIPULATING DATA
ACCESSING AND RE-USING VALIDATED DATA
DATA CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
INEFFICIENT TAX PROCESSES
PROCESS CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
DOCUMENT MANAGEMENT
PROCESS CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
DIFFICULTY COMPLYING WITH GLOBAL REGULATIONS
PEOPLE CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TRAINING & RETAINING PEOPLE
INDIRECT TAX
CORPORATE TAX
PROVISION
TRANSFER PRICING
PEOPLE CHALLENGES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
ACHIEVING EFFICIENCY ACROSS TAX OPERATIONS
TAX TRANSFORMATION
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TRANSFORMATION
DATA
PEOPLE
TAX TECHNOLOGY: UNLOCK THE VALUE
PROCESSES
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
SOFTWARE SOLUTIONS FOR
GLOBAL TAX MANAGEMENT
CORORATE TAX COMPLIANCE
TRANSFER PRICING
TAXATION RESEARCH
TAX PROVISIONING WORKFLOW MANAGEMENT
TAX PROVISIONING WORKFLOW MANAGEMENT
INDIRECT TAX MANAGTEMENT
TAX TECHNOLOGY
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TRANSFORMATION
PLANNING
COMPLIANCE
AUDIT
ACCOUNTING
TAX LIFECYCLE:
POTENTIAL FOR RE-USE OF
INFORMATION AND DECISIONS
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TRANSFORMATION
STREAMLINE PROCESSES,
FREE UP STAFF TIME
ELIMINATE KEY
PERSON DEPENDENCY
IMPROVE QUALITY AND
ACCESSIBILITY OF DATA
IMPROVE VISIBILITY
AND CONTROL
REDUCE RISK
OF ERROR
DEMONSTRATE CONTROL
TO AUTHORITIES
HOW CAN TAX TECHNOLOGY HELP?
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
INDIRECT TAX DETERMINATION
& COMPLIANCE TECHNOLOGY
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
BUSINESS PROCESS, SYSTEMS & TAX ENVIRONMENT
Legal Entities ?
AP Operations US EU LA ?
Tax Systems Custom/Native Excel Manual Tax App2 Tax App1
Ariba SFA CRM
Business
Systems Oracle ?
Home Grown
Legacy SAP
Applications Quote
Post-Purchase Process Sales Process Purchase Process
Inv AR OE Req PO AP FA Proj Inv.
Move ERS JE
✓
Interfaces
✓
✓
✓
= Tax decision-related codes, programming or logic ✓
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
A REAL DAY IN THE LIFE OF TODAY’S TAX (and IT) PROFESSIONAL
Determination Reporting Checking Filing Manual
Tax Policies
Remittance Global
Transactions
Manual
Tax Policies
What is really the Tax department’s main objective?
What are they (i.e. Tax & IT) currently doing?
What is the problem with what they are currently doing? And why?
Errors with manual tax decisions causes over-payments, under-payments, penalties & assessments
Tax decisions in multiple places offers no control or consistency with treatments.
Tax results data in multiple places slows down reconciliation, and increases the risk to the compliance and audit defense processes.
Tax and IT are burdened with ongoing changes in their ERP for analysis, possible changes and testing
Expansion into new territories exacerbates all of the above.
Liability
Data
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
INDIRECT TAX TECHNOLOGY – AUTOMATES THE DETERMINATION
SAP Oracle PeopleSoft E-Com Custom Legacy Billing
Req
uest
Res
po
nse
Excel
Compliance Data
Audit
Defense
Filing & Remittance Returns
Global Tax Engine
Tax Policy
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
INDIRECT TAX TECHNOLOGY – SUPPORTS ENTIRE PROCESS “END-TO-END”
Determination Reporting Checking Filing Manual
Tax Policies
Remittance Global
Transactions
Manual
Tax Policies
Liability
Data
Automated
Determination
Reporting Checking Filing Remittance Global
Transactions
Liability
Data
x BEFORE
AFTER
Global Tax Policy
x x x
Indirect Tax Determination Indirect Tax Compliance
x x
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
THINGS YOU NO LONGER HAVE TO DO
Check for changes to Tax Content
Schedule IT for changes to condition tables
Make changes to all applicable locations
Test changes
Manual tax determinations
Update cheat sheets
Train new Purchasing and AP personnel
New tax content source for new countries
Consolidate tax liability data for compliance
Consolidate tax liability data for audit defense.
Analyze planned acquisition impact on Tax
Prepare for operations in India and Brazil
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – INDIRECT TAX
• Continuous delivery of time-sensitive global tax content, research & changes: - Rates, rules and product taxability for more than 170 countries
• Continuous delivery of calculation method exception treatments: - Max tax, inclusive tax, tax-on-tax
• Continuous delivery of cross-border logic and rules: - Intra-community dispatch, acquisition, interstate transactions, triangulation rules
• Continuous delivery of anticipated updates: - Updates may occur mid-month or even next year
AKIN TO HAVING YOUR OWN GLOBAL TAX RESEARCH & CONTENT TEAM
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY: CISCO SYSTEMS
CHALLENGES and REQUIREMENTS:
• Tax Challenges: - Tax consolidation and visibility a challenge with tax professionals and systems
distributed worldwide
- Central audit and compliance database needed to manage expansion into new markets
- Cisco needed a solution that could provide real-time global tax determination for each
transaction
• Technical Requirements: - A single, centralized tax solution that could connect to all systems worldwide with
scalability and performance capabilities necessary to support significant global
transaction business volume
• Business Requirements: - A solution that empowers Cisco’s tax professionals to quickly and easily implement tax,
business and system changes without requiring substantial support and custom
programming by IT
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY: CISCO SYSTEMS
BENEFITS FROM INDIRECT TAX TECHNOLOGY:
• Improved tax department’s ability to respond rapidly and accurately to business
change – Cisco is now able to significantly increase the accuracy of sales, use,
and VAT determination on all sales and purchase transactions worldwide.
• Cisco now has real-time visibility and control through the identification of its
transaction tax exposures for all transactions worldwide. The time required for
returns processing is also reduced, thereby enabling more time for strategic tax
planning and analysis.
• Reduce unnecessary IT and tax costs – Cisco is able to reduce costs related to
system maintenance and increase responsiveness and efficiencies for its global
sales and procurement activities. The expensive-to-maintain VAT system used in
the past, is also eliminated.
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
TAX TECHNOLOGY – TRANSFER PRICING
OPERATIONAL TRANSFER
PRICING TECHNOLOGY
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY: FORD MOTOR COMPANY
TRANSFER PRICING LIFECYCLE
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY FORD MOTOR COMPANY
TRANSFER PRICING LIFECYCLE
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY: FORD MOTOR COMPANY
CHALLENGES:
• 4 month process to calculate worldwide true ups: - Challenge getting information
- Not correct level of detail (6 to 8 weeks to get proper level – not immediately available)
- Excel process (access was advanced)
- No uniform approach or process (what accounts used different around the world – what
accounts were value adding, cost + markup – pensions)
- Many different types of transactions
• Out of sync with tax strategy: - Challenges forecasting
- Delay of actual results
• Costly results: - Overpaying in countries (Russia, Colombia)
- Quarter to quarter etr variances
- True ups
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
CASE STUDY: FORD MOTOR COMPANY
BENEFITS FROM OPERATIONAL TRANSFER PRICING:
• People: - Able to provide timely information not possible before
- Structure process worldwide
- Reduced time from 4 months to 4 hours
• Dollars: - Reduce audit risks, fines and penalties
- True forecast and tax planning (tighten ranges)
- Proactively manage internal prices to reduce overpayments
• Management Benefits: - Decrease ETR variances quarter-to-quarter
- Get information earlier to manage process better
- Quicker results allow true ups in provision
Asia Tax Forum
May 9-10, 2012 – Raffles, Singapore
THANK YOU