asia's erasmus plus experience in chester
TRANSCRIPT
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My Erasmus+ in Chester
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On August, 24th I left Italy to go to Chester, in the United Kingdom for a month. I was not alone, I was with nine girls and one boy.
Before leaving for this experience, I attended the First Certificate course and I took the exam. To be selected, instead, I had to write my own curriculum and take part in a kind of job interview with two teachers.
In July I attended a meeting with some expert people about what we would have found once that we were in Chester.
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The hotel where I workedTwo weeks before leaving I got a mail that told me what my work placement was. I was in a hotel called Macdonald Craxton Wood Hotel & SPA. It is a luxury hotel just outside Chester and it is surrounded by the countryside. It is well known for its new SPA and for its perfect location for weddings.
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In fact, every week, there were at least one wedding and a couple of meetings per day, thanks to its five meeting rooms and a building built just for weddings and big events.
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The hotel has also a large SPA where you can get beauty treatments, massages or you can just use the gym or the pool.
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What I did in the hotelIn the hotel I did not have just one assignment. In fact, in the first week I was in the kitchen and in the restaurant; after that, I worked also at the main reception, at the SPA reception and in the housekeeping.
I was not alone, I was with another girl and in the first week we worked together. We worked six hours per day, from 9AM to 3PM.
I liked most the SPA reception because the staff was friendlier than in the other departments.
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First week: kitchen and restaurant
In the first week, I worked as a kitchen and restaurant helper. In the morning I had to help preparing and serving breakfast at the tables, clean the tables and the restaurant and then, after lunch, I had to set up tables for dinner. I sometimes had to help also at the bar.
I also had to help to tidy up the kitchen, so I had to clean and then put the plates on the shelves.
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Second week: SPA receptionThis was the job I liked most! I had to stay at the SPA reception and greet the guests when they arrived; if they had booked an appointment I had to make them fill up an information schedule. If they were here to use the pool or the gym, I took their card and I gave them a towel.
I sometimes helped cleaning or tidying up the cabins where they had the massages. If I did not have anything to do, I worked at the computer and I put the guests’ data in the company website.
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Third week: main reception and housekeeping
In this week I stayed in the main reception and I helped with the housekeeping.
In the reception I greeted guests when they arrived and I did some computer work, such as reservations or emails.
In the housekeeping I helped cleaning the rooms and setting them up for the new guests to arrive.
On the last three days I came back at the SPA reception.
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In the hotel I had three supervisors, who followed me during my internship.
At the end, they gave me some positive feedback and I even got a reference letter from the SPA manager!
I also received my Europass, which is a certificate that I got because I took part in the Erasmus Plus, and a certificate from the hotel.
I was very happy about it because in the hotel I found people who helped me with everything I did not know or I did not understand. I also met a girl who was one year older than me and we worked together in the SPA.
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What did I learn from this experience?Taking part in this experience taught me a lot of things. Firstly, I am more responsible because I was “alone” far from home.
Then I learnt how a hotel works and how to overcome challenges, such as problems or doubts. I improved my English and I learnt new words, even if it was tiring listening to English all day long, especially on the first days!
I also learnt how to live in a different country with a different culture and get used to it, even if my culture and the one in Chester were really different.
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My host family In Chester I stayed in a host family that was 15 minutes on foot from the centre. I was not alone, I was with another girl, Chiara. We were hosted by a woman, Sophie, and her son, Callum. During a month we have been talking to them a lot and they made us feel like home.
We also celebrated Sophie’s birthday! We cooked Italian ravioli and we bought her a cake.
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The other side of my experience During the weekends I visited Chester and some nearby cities, such as Shrewsbury, Liverpool and Manchester.
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Shrewsbury
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Liverpool
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Manchester
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And, of course, Chester
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Some time spent together
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At the end I was sad to leave Chester but I was happy to go back home and see my family and friends again! I hope to go back there one day but as a tourist.
I suggest everyone to take part in this experience or in other experiences abroad because it helps you a lot: you improve the language, you get to know other cultures, you meet new people and you learn how to behave in the world of work. You also learn a lot of things and, most of all, you learn how to become more responsible on your own!
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Made by Asia Mariancini