ass#3 process ampc
TRANSCRIPT
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DESIGN THINKING
ACTION LAB
ASS#1 PROCESS
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Problem: Suppose you have been
hired to re-design the student
lockers at a large public high
school. What PROCESS would
you use to tackle this project?
Describe the most important steps.
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PROPOSAL
I would consider the number of people using the library and the kind. I
mean not all of them are students, there are also parents or grandpas
that after shopping may go around to read the paper or check out
material. In this sense I will consider bigger lockers for trolleys or big
shopping bags, I will also save a percentage of them with a
refridgarating system, similar to a fridge. Some people may need to keep
medicines in a cool storage such as insulin (they may use night study
rooms or during the day need to get the appropriate dosage before
meal, if necessary). On the same line, I will keep special lockers under
reservation for disabled people on wheelchairs, or under special
circumstances such as blind reading system or for left-handed people.
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PROPOSAL
To sum up, I would consider the number and types of users and
their needs (special or not).
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HOW MANY PEOPLE
USE THIS LIBRARY?
QUESTION 1
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WHAT KIND OF PEOPLE
USE THIS LIBRARY?
QUESTION 2
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WHY DO THEY COME
TO THE LIBRARY?
QUESTION 3
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WHEN DO THEY COME
TO THE LIBRARY?
QUESTION 4
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WHAT MAY THEY DO
BEFORE COMING TO THE
LIBRARY?
QUESTION 5
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WHAT MAY THEY BE
DOING DURING THEIR
STAY IN THE LIBRARY?
QUESTION 6
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DO THEY HAVE ANY
SPECIAL
(PHYSICAL,MOTIONOR
HEALTH) NEEDS?
QUESTION 7
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IS THERE ANYTHING TO
BE CHANGED IN THE
CURRENT LOCKERS
(SITUATION, SPACE, . . . )?
QUESTION 8
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WHAT IS TO BE CHANGED
IF NECESSARY?
QUESTION 9
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WHAT IS NICE ABOUT THE
CURRENT LOCKERS?
QUESTION 10
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MAKE A QUESTIONNAIRE
WITH THESE QUESTIONS FOR
USERS IN THE LAST QUARTER
AND FOR LIBRARY STAFF
NEXT STEP
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CLASSIFY AND ANALYZE
THE QUESTIONNAIRES
FROM USERS AND STAFF
NEXT STEP
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RETHINK THE PROPOSAL
WITH THE COLLECTED
DATA.
NEXT STEP
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