assessing learning 2.0 in an academic library
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Assessing Learning 2.0 in an Academic Library. Assessing Learning 2.0 in an Academic Library. CARL Conference Presentation, April 2008 Susan Chesley Perry, Digital Initiatives Librarian Kerry Scott, Collection Planning Librarian University of California, Santa Cruz - PowerPoint PPT PresentationTRANSCRIPT
Assessing Learning 2.0 in an Academic Library
Assessing Learning 2.0 in an Academic Library
CARL Conference Presentation, April 2008
Susan Chesley Perry, Digital Initiatives Librarian Kerry Scott, Collection Planning Librarian
University of California, Santa Cruz
http://assessinglearning2.blogspot.com/
http://docs.google.com/Presentation?id=dfrszbrb_103qs8kctd9
What is Library 2.0?
Concepts: Constant change, permanent beta Feedback & user participation Be where the user is
The UCSC Learning 2.0 Program OR, “23 Things”
Based on Helene Blowers' Learning 2.0 Program, first implemented at the Public Library of Charlotte & Mecklenburg County in North Carolina.http://plcmcl2-about.blogspot.com/
http://ucsclearning2.blogspot.com/
The UCSC Learning 2.023 Things Program
The Vision: University Librarian Ginny Steel's
Vision:Externally, strengthen the UCSC Library's
relationship with the Santa Cruz Public Library
Internally, inspire a culture of learning and encourage guilt-free play
UCSC’s 23 Things Program
The team:
Ann Hubble, Electronic Resources Librarian Ken Lyons, Reference Librarian Danielle Kane, Library Instruction Coordinator Sue Perry, Digital Initiatives Librarian Kerry Scott, Collection Planning Librarian
A Few of the 23 Things
The Incentive
$50 gift certificate to the campus bookstore
The Timing
Participants were given 13 weeks to complete the exercises
6 week extension Weekly drop-in sessions (Office hours
with the team for help)
Participation StatisticsIn the summer of 2007, UCSC Library employed 27 full-
time librarians and 73 staff. 21 librarians and 39 staff signed up and created a blog:
0102030405060708090
100
Total Number Participants
Librarians
Staff
Total LibraryPopulation
By the end of the program:
More than half of the 60 participants had stopped blogging
Most of those participants stopped before thing 5 (RSS feeds)
Final Numbers30 people completed the program 8 librarians 22 staff
0102030405060708090
100
TotalNumber
Started Completed
Librarians
Staff
Total LibraryEmployees
Feedback: What did you like? Positive whole library experience, everyone
learned at the same time yet it was self-paced “I got to work with people I’ve never worked
with before [in drop-in sessions]” Learned the 2.0 vocabulary, felt better
informed in discussions with colleagues Google docs, Del.ici.ous, LibraryThing,
mentioned specifically as "things" people liked most
Full list of questions and responses available on the blog: http://assessinglearning2.blogspot.com
What didn’t you like?
Spent too much time creating accounts
Too many passwords to remember
Discomfort with the public nature of the blogs and assignments
The exercises took too long
Why didn’t you finish?
Lack of time Technical requirements were too
difficult, overwhelming Too much time spent exploring, not
enough blogging
What should the team have done differently? Reorder the things, start with easier things and move
up to more complicated items (RSS and Flickr specifically)
Present smaller sets of things at a time Make the drop-in sessions more like instruction
sessions, more formal help with the things Immediate implementation of services after the
program was done, when the momentum was high
Did you have enough time to finish?
Suggestions:
Give people a better sense of how long each thing would take to do or learn about.
Announce extensions in advance.
How is UCSC using the “things” now? Wiki for research-intensive course Blogs as subject guides IM for internal communication (desk to
desk, desk to supervisor) Google calendar for desk scheduling LibX Firefox extension Examples of 2.0 in practice at UCSC
Future Plans? Blog for student communication in
circulation, reserves, and ILL Wiki for student manual Del.ici.ous for ready reference links? Instant Messaging reference assistance
in the Information Commons
Lessons Learned Consider the order of the things (start
with easier items) Consider the time needed to complete
things & share estimates with participants
Fewer things/Learning styles Consider releasing the things in smaller
chunks, to encourage completion (2 to 3 things over a select period of time)
Consider learning styles and serve as many as you can
Expert(s)/Relevant/Feedback Establish the expertise of the team
before you begin (point person/point blog)
Make it (clearly) relevant (to the work of the participants)
Give participants feedback, often (harder than you think)
Collaborate/Reward/Choose Make the program truly collaborative
(group/team blogs) Offer an incentive to complete the
program (it works) If technologies are similar, pick one and
explain why you chose it over the other OR explain the key differences between the two
Drop-ins/Range of Options Provide workshops or drop-in sessions
to help explain the things and their applications.
Provide easy and more complex exercises and allow the participants to select which exercise they want to tackle
Technical note
Make sure exercises open in a new tab or window so participants can toggle back and forth between explanation of thing and exercise
Stats/Expectations/Flexibility Put a statistics counter on your blog
(Google Analytics) Set expectations for participants about
what to include in their blog posts. Set guidelines for proper communication and blog style - i.e. no flaming.
Be reasonably flexible with your deadline or cut-off date
Momentum Involve your IT staff throughout and beyond
the program - be poised to implement Act immediately after the program ends - pick
some easy/quick things and do them fast Consider keeping the program going, one
new thing a month or a quarter/semester
Important URLs UCSC Learning 2.0 Blog
http://ucsclearning2.blogspot.com/ Blog for Assessing the Program (this
presentation)http://assessinglearning2.blogspot.com/
The slides for this presentation:http://docs.google.com/Presentation?id=dfrszbrb_103qs8kctd9
Quick Start Guide is available on Google Docs
Next Things? Twitter Doodle Jott Zotero/Endnote Web
Conclusions
Questions?