assignment overview

Secret Shop Report1627 N. Vine St1627 N. Vine St

Los Angeles, CA 90028

[email protected](425) 271-0312

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Shopper: Charles Henri MOARBESLocation: 1627 N. Vine St

1627 N. Vine StLos Angeles, CA 90028

2 HOUR MINIMUM STAY Exit at the Ivar side. DO NOT pay the walk up pay station.11am-11pm11am-2pm6pm-9pm8am-2pmBi-MonthlyFlat RateRegular Surface lot hourly rateVeniceHours: (*See Shop time and description to see if shop requires a specific day or time)Date: Wednesday July 22, 2015Time: From 7:30am to 10:00pmDetailed Dates: Please see details for detailed dates if any

Compensation:Shop Pays: 25Reimbursement: Up to 50

Shop Description:Minimum stay 2 hours. Photo of ticket and receipt (if given)must be uploaded. A final photo 2-3 minutes beforedeparture is required




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Parking

#1 Q: Date of Shop text

#2 Q: Time entered (from your timepiece) text

#3 Q: Facility Type GarageSurface Lot

Valet

#4 Q: Facility Appearance (Please explain anything less than "good". GoodFair

Poor

Ticket Information

#1 Q: Entry Lane or Booth: Example; far left booth,2nd booth from theright, etc

text

#2 Q: Exit Lane or Booth text

#3 Q: Time In (based on ticket) text

#4 Q: Time of exit (based on receipt. Answer n/a if no receipt) text

#5 Q: Time of Exit (based on your timepiece) text

#6 Q: Photo of Ticket photo

#7 Q: Back of ticketPhoto Required

photo

#8 Q: Ticket Number: text

#9 Q: Ticket Color text

#10Q: What was the amount charged? text

#11Q: Was this a flat rate? YesNo




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#12Q: Fee Indicator Amount text

#13Q: Was a receipt "offered"? YesNo

#14Q: Please attach your receipt if one was offered. You MUST enter thefee amount you paid.

receipt

#15Q: Did you have to ask for a receipt? (Please explain if one was givento you without asking, if the cashier asked if you wanted a receipt or ifyou had to ask.

NoYesN/A

#16Q: Was this a "lost ticket" shop? YesNo

#17Q: Was a lost ticket form filled out? YesNo

N/A

Vehicle Information

#1 Q: Make of your vehicle text

#2 Q: License plate number text

#3 Q: Did the cashier ask you where you went? YesNo

#4 Q: If you were asked, what was your answer? text

Cashier

#1 Q: Cashier name: If you did not get a name just answer n/a) text

-- Please answer the following since it is possible the cashier's name is not the actual name of the cashier)

#2 Q: Gender MaleFemale




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#3 Q: Height (approximately) text

#4 Q: Weight (approximately) text

#5 Q: Age Range (approximately) text

#6 Q: Glasses? YesNo

#7 Q: Hair color and style text

#8 Q: Other distinguishing features text

Transaction Information

#1 Q: Did the location have a: RegisterTime Clock

#2 Q: If Register, did the cashier process the ticket through the cashregister

YesNo

#3 Q: Did the cashier exit the booth and manually open the exit gate? NoYesNA

#4 Q: Is this a validation shop? YesNo

#5 Q: If Yes, how many stamps were initially given to the cashier? text

#6 Q: How many returned? text

#7 Q: Was the cashier alone in the booth? YesNo

#8 Q: If no, how many others and their descriptions text

#9 Q: How many vehicles waiting to exit or retrieve their car (if valet) infront of you?

text

#10Q: How many cars were behind you? text




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Cashier Evaluation

#1 Q: Cashier's Appearance: GoodFair

Poor

#2 Q: Were you greeted when you surrendered your ticket? YesNoNA

#3 Q: Did the Cashier thank you YesNo

#4 Q: Was the cashier wearing a uniform with the company logo? YesNo

#5 Q: If "no", please describe in detail what the cashier was wearing. text

Photo

#1 Q: PHOTO OF LOT JUST BEFORE YOU START TO EXIT. (Photomust be taken just before you are about to leave the lot. DO NOT takethe photo wile you are waiting to leave. If must be taken within 2minutes before you are about to depart.Photo Required

photo

Overall

#1 Q: Overall Summary. Please summarize your interaction with thecashier and the shop in general/

text

Assignment DetailsQuestionsParkingTicket InformationVehicle InformationCashierTransaction InformationCashier EvaluationPhotoOverall

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